---
title: "Page 2 | Financial Cents Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 2 - Is Financial Cents the right Accounting Practice Management solution for you? Explore 271 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/186837/Financial-Cents/reviews/?page=2"
page_type: "reviews"
language: "en"
---

Financial Cents

4.8 (271)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated September 29th, 2026

# Page 2 - Reviews of Financial Cents

## Showing most helpful reviews

Showing 26-50 of 271 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DR

Delia R.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "FinancialCents helps me stay organized across multiple software apps."

August 11, 2026

5.0

Financial Cents has been a strong addition to my workflow as a tax and accounting professional. The platform is clean, intuitive, and designed with real practitioners in mind. I appreciate how streamlined the client portal is — my clients can navigate it easily without feeling overwhelmed, which is a major priority for my firm. The task management features are practical and well thought out, helping me stay organized across multiple engagements. Overall, Financial Cents delivers a solid balance of simplicity and capability, making it a reliable tool for firms that value clarity and efficiency.

Pros

FinancialCents helps me stay organized across multiple software apps by signing in to one hub. I now have a full-time assistant!

Cons

Customer support could be better. When I reach out to customer support through AI chat, then to a live agent, it seems to take the agents a while to present a solution. It is almost like they forgot about you and your issue. I wish you could connect with live phone support.

Alternatives considered

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[Canopy](https://www.capterra.com/p/150647/Canopy-Tax/)

Reason for choosing Financial Cents

I actually signed on with Canopy and as soon as I opened the platform, I knew I wasn't going to be able to work in the central hub all day. I contacted Financial Cents and Bryan was so understanding. I am so pleased with the Financial Cents platform. Everyday, I look forward to working in my central hub.

Review Source

Stephen L.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Financial Cents: Powerful, Affordable Practice Management That Streamlines Month-End Close"

May 4, 2026

5.0

Overall, I'm highly impressed with everything that I have used Financial Cents for in my bookkeeping firm, and I'm excited to learn about more of its features and how I can use those to efficiently provide my bookkeeping services to my clients both now and as my firm grows.

Pros

Financial Cents is by far the best practice management software for small accounting/bookkeeping firms. There are many features that I have come to truly appreciate, with many more that I haven't dug into yet in the short time that I have been using their software. I am appreciating the customizable workflow templates to quickly add the standard bookkeeping workflows to every client but then also add tasks for their one-off situations that don't apply to my other clients; I am absolutely loving the built in invoicing and billing platform to take care of collecting payment from my clients; the Client Portal is extremely easy for my clients to use to securely share documents and to answer questions that I have about transactions. The Month-End Close functionality is huge, it has helped me cut down the time it takes to do month-end tasks drastically. I'm very impressed with the performance that has been built into this software, and as time goes on, I expect this will only increase. The ability that is built in to sync both with my firm's QuickBooks Online account, as well as my clients makes the onboarding and monthly task work streamlined. The AI tools built in to make efficient work more possible has already saved me time each month. Speaking of onboarding, I was really impressed with all of the tips and tricks that were communicated clearly as I began my use of the service, and any time I have had questions, they have been quickly answered either in the built in support library or their very helpful support staff. I also appreciate how affordable of a service it is, my bookkeeping firm is 100% remote and my overhead costs are very minimal. The price point for the Financial Cents subscription is definitely manageable and much less than other options for practice management software. I highly recommend Financial Cents to any accounting or bookkeeping firm, it has already helped me out in my small firm and has the ability to scale as my firm grows both in clients and eventually employees/contractors.

Cons

I haven’t been using the software for long, but so far I haven’t found anything I dislike. I also appreciate being part of the Facebook group, where I can learn from other users of the platform and hear about software updates that are being worked on or implemented.

Alternatives considered

[Basil](https://www.capterra.com/p/10009476/Basil/)

Reason for choosing Financial Cents

When I was looking for a Practice Management software, I was initially contacted via Alignable by the ownership/sales team at Basil to give their software a try during a 2-week trial. While I liked what they have built thus far, I was honestly looking for something more established with features already built and ready to implement in my firm rather than creating and doing most of the implementation myself. Financial Cents came highly recommended by mentors and peers, it had all of the features ready to go that I was hoping to see in Basil but weren't available yet. Plus, the price point for the more feature laden Financial Cents was lower than what Basil was asking for.

Switched from

[Basil](https://www.capterra.com/p/10009476/Basil/)

When I was looking for a Practice Management software, I was initially contacted via Alignable by the ownership/sales team at Basil to give their software a try during a 2-week trial. While I liked what they have built thus far, I was honestly looking for something more established with features already built and ready to implement in my firm rather than creating and doing most of the implementation myself. Financial Cents came highly recommended by mentors and peers, it had all of the features ready to go that I was hoping to see in Basil but weren't available yet. Plus, the price point for the more feature laden Financial Cents was lower than what Basil was asking for.

Review Source

Kaitlin L.  
Management Member  
Accounting  
Used the software for: Less than 6 months

### "If you're sick of trying to keep up with your team's thousands of tasks, you need Financial Cents!"

February 6, 2026

5.0

So far it's been great! I've completed the trainings and added all my clients. I definitely feel that my practice is benefiting from a managerial perspective, and I think our clients are benefiting from the organization that the client portal provides.

Pros

I love the project management features, tags, team collaboration, month end close process, and the client portal.

Cons

It's a big investment financially. I totally understand why it costs what it does, and it's a heavy lift for a firm of my size. Also, while I find it very easy to use, my team who is less tech savvy is struggling a little bit to implement it.

Alternatives considered

[Keeper](https://www.capterra.com/p/10012825/Keeper/)

Reason for choosing Financial Cents

I felt like Keeper was more about making sure that the bookkeepers do a good job. I trust my team's work. I just needed to be able to keep up with my side of it, so that I don't become the bottle neck. FC felt more like it had more features to help me as the firm owner.

Switched from

[GQueues](https://www.capterra.com/p/186480/GQueues/)

GQueues is straight checklist type task management and we needed a proper practice management system.

Review Source

Candance W.  
CEO  
Accounting  
Used the software for: Less than 6 months

### "This finally fits how I actually work!"

January 16, 2026

5.0

Overall, my experience has been extremely positive. FC is an affordable, flexible, time-saving PM system that my clients actually use—NO PASSWORD! FC is helping me scale my practice and my additional niche specific services with confidence.

Pros

Flexible: I run my bookkeeping firm in it, track client administrative projects and nonprofit coaching tasks in it. This is amazing for me as I have a diverse set of business offerings and it fits the bill. Accounting software Integration: FC offers payment processing that integrates with my accounting system, AND integrates directly with my client's accounting systems to supporting and easy month end close process - saves clicks and time all around. NO PASSWORD client portal: This was the biggest hurdle with my clients in my old practice management system! Financial Cents removed that barrier and my clients are using it. What a breath of fresh air! Centralized Client Resources: Being able to put links to external resources is a game changer for me. Add that to a centralized emails inbox and it is huge time saver. Other things worth mentioning: Calendar View is so helpful - and lacking in other PM systems! FC's tutorials are straight forward and great for visual learners like myself. And, built in time tracking is helpful in understanding time budgeting for my diverse service offerings.

Cons

Niche templates: I’d love more ready-made templates for specialized work (especially nonprofits). The workaround is that the community template library is extensive, genuinely helpful, and I plan to contribute as I continue building nonprofit workflows. Lack of calendar integration: A two-way sync with Google/Outlook (projects and meetings) would make the calendar truly amazing, especially during busy times. I'm hoping that is on the near horizon - fingers crossed. Template Import/Export: You can't import or export a template to work on it outside of FC. For me it means it take a bit more time to modify my existing templates and create new templates.

Alternatives considered

[Uku](https://www.capterra.com/p/197626/Uku/)[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[Keeper](https://www.capterra.com/p/10012825/Keeper/)[Mango Practice Management](https://www.capterra.com/p/147972/Mango-Billing/)[Client Hub](https://www.capterra.com/p/180857/Client-Hub/)

Reason for choosing Financial Cents

I chose Financial Cents over other alternatives because it checks the boxes that actually impact my day-to-day operations. I can have both a centralized inbox and a personal inbox without paying extra, the calendar view gives me quick visibility into what’s due, and overall it’s cost-effective for the features I need to run my practice well. On top of that, it’s flexible enough to support diversified services, so I can manage bookkeeping work alongside client admin projects and coaching tasks in one organized system.

Switched from

[Pixie](https://www.capterra.com/p/200797/Pixie/)

The biggest reasons I switched from Pixie to Financial Cents were client adoption and efficiency. The no-password client portal removed my largest barrier—clients actually use it now. Month-end close is also smoother because Financial Cents brings QBO directly into the workflow, which reduces tool-hopping. Overall, I still have full control over my practice, but with fewer steps plus the added benefits of the calendar view and centralized client resources—and it feels like a more fluid interface all for roughly the same cost.

Review Source

Mark T.  
President  
Accounting  
Used the software for: Less than 6 months

### "Finally a Central Hub for Remote Accounting Tasks and Client Communication"

May 20, 2026

5.0

I have tried several firm management software platforms and this one so far is the best for our needs.

Pros

As a fully remote accounting firm, it’s been a struggle to keep employees apprised of their work tasks while also having one central place to collect all client data and communications. I think we finally found it!

Cons

I think the client-side experience could be a little better. It sometimes assumes clients know more than they actually do. As an accounting professor with 18 years of experience, I’ve found that many clients don’t understand certain parts of the process, but they also don’t want to admit that they don’t understand.

Alternatives considered

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[Canopy](https://www.capterra.com/p/150647/Canopy-Tax/)[Karbon](https://www.capterra.com/p/156181/Karbon/)

Reason for choosing Financial Cents

Ease of use, better integrations and it just makes sense... (or is it cents??) Karbon was too detailed and complicated, Canopy wasn't for our service offerings, and tax dome just didn't make sense.

Switched from

[SmartVault](https://www.capterra.com/p/82811/SmartVault/)

It just didn't do what i needed and didn't integrate with our systems as well as Financial Cents!!

Review Source

Julian Alejandro M.  
Owner  
Accounting  
Used the software for: I used a free trial

### "Great Project Management Software for Accountants"

August 17, 2026

5.0

It's a great product because it offers the best value for what it offers. I am a Tax Dome user. Even though Tax Dome is great, it's too expensive.

Pros

Financial Cents has been an excellent tool for managing my accounting and financial projects. It makes it much easier to keep track of where each project stands, what needs to be completed, and what items are still outstanding. One of the features I find particularly helpful is the ability to request and track documents from clients. Instead of having to keep track of outstanding requests through emails or spreadsheets, Financial Cents gives me a centralized place to see what has been requested, what has been received, and what is still outstanding. It has also helped me stay organized across multiple clients and projects, making it easier to manage deadlines and ensure that nothing falls through the cracks. Overall, Financial Cents has significantly improved my workflow and organization, and I would highly recommend it to accounting and finance professionals looking for a better way to manage their projects and client requests.

Cons

There's a bit of a learning curve when using the app. There are plenty of tutorial videos to help you get set up.

Switched from

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)

Tax Dome was too expensive even though it is a great product.

Review Source

KC

Kat C.  
Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "Financial Cents has a simple, effective interface ideal for small accounting teams, but.."

September 26, 2025

4.0

Overall, I am satisfied with Financial Cents, as it effectively streamlines workflow and client communication, though there is still significant room for improvement, particularly in the note-taking section and client tasks feature to make the platform even more efficient and user-friendly.

Pros

What I like most about Financial Cents is its simple and intuitive interface, which is also highly effective for team collaboration and client communication. It’s a perfectly tailored platform for small accounting and bookkeeping businesses that don’t want to deal with overly complex tools just to track upcoming deadlines. I especially appreciate the template section, as accounting and bookkeeping are largely routine tasks. This feature saves time by allowing you to set up projects quickly without adding them manually. Additionally, the note-taking section is extremely useful for me as a bookkeeper, since I rely heavily on my past notes to track numbers, changes in clients’ digital financial files, and updates.

Cons

One thing I find less ideal about Financial Cents is that when I add a “Client Task,” the email notifications it sends can’t be personalized much. For example, there’s no option to use “Shift + Enter” to format the email and make it look more professional. I also tried sending a document request email to myself, and it didn’t look very polished—there’s definitely room for improvement in the email presentation. Another issue is that my clients rarely use the “Attach Documents” button; they tend to send documents directly to my email instead. I am not sure why but I think they are not confident to upload their documents directly in the portal? Additionally, the note-taking section could be enhanced. I wish I could add more pages or sections so I can organize notes by financial quarter or year, which would make tracking information much easier.

Review Source

CKG

Chelsey K G.  
Founder and CEO  
Accounting  
Used the software for: 2+ years

### "Financial Cents Brings Peace of Mind to My Firm"

September 18, 2025

5.0

Pros

Financial Cents has been a game-changer for my bookkeeping firm. Before using it, keeping track of client deadlines and workflows felt overwhelming. Now, everything is in one place—projects, recurring tasks, and client communications—so nothing falls through the cracks. What I love most is how easy it is to set up and use. The recurring workflows save me hours every month, and the dashboard makes it simple to see exactly what needs to get done. I also appreciate how client information, documents, and notes are stored in one place, which cuts down on back-and-forth and keeps my team on the same page. The support team is excellent, too. They’re quick to respond and genuinely listen to feedback, constantly improving the platform. It feels like the software was designed specifically for bookkeepers and accountants, which makes a big difference compared to generic project management tools. Since moving to Financial Cents, I feel more organized, confident, and less stressed about deadlines. It’s truly helped me scale my firm and free up mental space to focus on serving clients and growing the business.

Cons

I wish there were more options for customization in dashboards and reporting to better fit my firm’s unique workflows.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Asana still had too many manual repetitive tasks I had to complete

Review Source

BS

Beth S.  
Admin and Bookkeeper  
Accounting  
Used the software for: 2+ years

### "Great Task/Time tracking for your money"

September 27, 2025

5.0

Overall, Financial Cents has been much better for us than any of the other software programs we have tried for task management and time tracking. We do not currently use the billing side but everything looks pretty easy, and hopefully someday they'll have a real app that works as good as the website.

Pros

Financial Cents is very easy to use, everyone in our firm was able to figure out what they need. The reporting contains everything we need and is easy to access. The templates are great, and its also very easy to customize whatever we need. The different pipeline views are helpful as we can each customize it to what works best for us so nothing slips thru the cracks. The time tracking ability to have multiple timers that you can switch between and add notes as you're working is also very helpful. The client task reminders and upload portal are great and intuitive for our clients.

Cons

Using Financial Cents on a mobile device is not nearly as nice as using it on a computer. Accessing client uploads is not intuitive on our end, and the client chat does not always notify us or the client, especially if a project is already closed.

Alternatives considered

[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Karbon](https://www.capterra.com/p/156181/Karbon/)

Reason for choosing Financial Cents

The other options didn't have all of the features at a price point that worked for us, and the sales reps i spoke re: demos weren't nearly as nice

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)[BigTime](https://www.capterra.com/p/131076/BigTime/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

none of them had all the things we need in one place or for a price that was valuable.

Review Source

GF

Gabrielle F.  
Founder  
Accounting  
Used the software for: 2+ years

### "Why Financial Cents Works Well For Me"

September 23, 2025

5.0

Overall I like Financial Cents very much and am very happy plus love the idea that I can grow with this app.

Pros

It's the best practice management app for my needs since it focuses on workflows and is flexible and easy to use to stay on track and on top of deadlines. It helps me get the needed info from my clients as well in a way that is convenient for everyone. Customer support is very good too and they are always working on improving the app.

Cons

My only concern is that it has now become a very robust application and with all the bells and whistles that also makes it more complicated. I do not use all the features, but that said, the help files are good so I can usually find what I need on my own if I am expanding to use a new feature that I'm unfamiliar with.

Alternatives considered

[Jetpack Workflow](https://www.capterra.com/p/135007/Jetpack-Workflow/)[Karbon](https://www.capterra.com/p/156181/Karbon/)

Reason for choosing Financial Cents

Better fit for my needs and the price point and way that it worked was what I was looking for; works well for small firms.

Switched from

[Pixie](https://www.capterra.com/p/200797/Pixie/)

Improved workflow and template setup was better for my purposes.

Review Source

MH

Montana H.  
Owner  
Accounting  
Used the software for: 6-12 months

### "Streamlined Solution for Bookkeeping Needs"

September 22, 2025

5.0

As a solo bookkeeper running Limitless Bookkeeping LLC, I switched from HoneyBook’s frustrating workarounds to Financial Cents, and it’s been a great choice (9.5/10). The client portal is simple and secure, letting clients upload payroll files without needing a login, which saves me hours. The QuickBooks Online integration works perfectly, syncing invoices and data smoothly for my bookkeeping and payroll tasks. File management is excellent, with organized folders that make collecting and storing monthly reports a breeze. Financial Cents is much better than HoneyBook or QuickBooks for client management, and I recommend it to any bookkeeper, solo or larger firms. It’s still improving, but their US-based support is responsive. I’ll keep using it as my business grows!

Pros

The portal’s ease of use, reliable QBO integration, and SOC 2 Type II security give me confidence in protecting client data. After upgrading my plan, it’s still affordable and ready for when I hire help.

Cons

Adjusting timesheets for hourly tasks is a hassle unless I create a project first, which feels unnecessary for quick jobs. I also wish I could see when clients view invoices, like in QuickBooks.

Alternatives considered

[SmartVault](https://www.capterra.com/p/82811/SmartVault/)[SuiteDash](https://www.capterra.com/p/154949/SuiteDash/)[Liscio](https://www.capterra.com/p/180297/Liscio/)

Reason for choosing Financial Cents

The capacity for Financial Cents to be able to grow with my bookkeeping business and it is extremely user friendly. I love the program overall.

Switched from

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/)

HoneyBook was not user friendly and did not work for what I needed, even though it came highly recommended. I feel that program is more meant for the artistry world. QuickBooks is great but their fees for merchant services is high and I was unable to defer them to my clients.

Review Source

MC

Megan C.  
Principal Owner  
Accounting  
Used the software for: Less than 6 months

### "User friendly system, forward-thinking"

October 31, 2025

5.0

I am still a new user and we have not fully implemented for our whole team yet, but I see how much this system will change the game for us in terms of productivity and effective communication.

Pros

Very user friendly platform, client import is seamless, and appreciate the options for automations on the project templates, and access to other users templates to get ideas. Our rep has also been very helpful so far.

Cons

It would be better if there was an app or better way to receive and make updates via phone instead of just on the internet browser. I also would like a file system that allowed viewing of files outside of just PDFs within the system without having to download.

Alternatives considered

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)

Reason for choosing Financial Cents

Have used tax dome in the past but felt Financial Cents better fit our needs and was more flexible with better features and price.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Asana was too flexible and tasks were getting lost in subtask upon subtask.

Review Source

TB

Tonia B.  
Managing Member  
Accounting  
Used the software for: Less than 6 months

### "A practical and effective workflow tool for accounting firms"

June 12, 2026

5.0

The software is easy to use and gives our team better visibility into what needs to be done. I especially appreciate the ability to manage client requests and keep follow-ups organized. This has helped us reduce missed items and improve accountability across the firm.

Pros

Financial Cents has been a very helpful workflow management tool for our accounting firm. It allows us to organize client work, assign tasks, monitor deadlines, and track the status of recurring projects much more efficiently.

Cons

If there was one feature I wished FC had, it would be the ability to tie documents directly to our NAS rather than having to integrate Google Drive.

Alternatives considered

[Mango Practice Management](https://www.capterra.com/p/147972/Mango-Billing/)[Levvy](https://www.capterra.com/p/10024379/Levvy/)[Firm360](https://www.capterra.com/p/197013/Firm360/)

Reason for choosing Financial Cents

For our price point, workflow, and security needs, Financial Cents checked all the key boxes.

Switched from

[Karbon](https://www.capterra.com/p/156181/Karbon/)

Not easy to use for clients. There was a lot of back-office work we needed to do before we could get things up and running.

Review Source

VR

Verified Reviewer  
President and CEO  
Accounting  
Used the software for: 2+ years

### "Love this software! Definitely a keeper!"

September 18, 2025

5.0

Have been with them for almost 3 years and love that they are constantly upgrading and adding new features.

Pros

This program keeps us on top of all the projects we have going. Was easy to get started and setup. Love having everything in one place. Easy for clients to use and love reminders for them. The templates feature is great and makes creating new project easy. Their videos and customer support are great. Love that all of the documents for the job are on the project. I tried 3 different workflow programs prior to using this one. So glad I found it! This is a Keeper!

Cons

Nothing! I really don't have anything negative to say about this software. There are some minor features that I would like to see and they are on their roadmap, just not implemented as of yet.

Alternatives considered

[Canopy](https://www.capterra.com/p/150647/Canopy-Tax/)[Karbon](https://www.capterra.com/p/156181/Karbon/)

Reason for choosing Financial Cents

Cost and ease of use and implementation.

Switched from

[Mango Practice Management](https://www.capterra.com/p/147972/Mango-Billing/)[BigTime](https://www.capterra.com/p/131076/BigTime/)[Jetpack Workflow](https://www.capterra.com/p/135007/Jetpack-Workflow/)

This was more user friendly and easy to setup and implement.

Review Source

NB

Natalie B.  
Admin Assistant and Bookkeeper  
Accounting  
Used the software for: 2+ years

### "LIFE CHANGER!!!"

September 18, 2025

5.0

Absolute game changer. It has completely improved the way our firm functions and we never have to worry about things falling through the cracks again.

Pros

The way it has completely transformed our firm's organization. No more missed deadlines ever again! Our workflow has improved leaps and bounds and we cannot imagine ever going back to how it was before we used Financial Cents. The client portal is a huge pro and a time saver. Now we can upload documents into the portal and automatically notify clients that work has been completed.

Cons

I can't think of a single thing, it has completely changed our lives in a good way! We will never go back to how it was before we discovered Financial Cents.

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Financial Cents

The team was so responsive and wonderful in explaining their product and its value to us. No one else compared!

Review Source

CE

Cara E.  
Business Operations Director  
Accounting  
Used the software for: 2+ years

### "Ever-evolving Software with Unlimited Potential"

September 18, 2025

4.0

Although the constant changes make it challenging to fully embrace the product, it remains user-friendly and is on the right track to potentially become the most valuable software out there for managing the volume and pressure of tax season.

Pros

It is a fantastic workflow tracking software. It has been a game-changer for us. It is easy to leave notes and to keep an eye on the progress of projects because the whole team can see the status at any time. It has upped our efficiency, keeps us on track, and helps us keep key information (e.g., sending a paper vs digital return, text rather than call preferences, etc.) that is unique to each client visible, so we can best serve our clients.

Cons

Support is a challenge. More often than not, the people on the live chat are unsure of the answers and frequently need to escalate issues to the design team and other relevant teams to find solutions. The ever-changing updates make the software feel underdeveloped, and that we are just one giant beta test for a company that does not provide a ready-made product. It was especially disruptive to have updates that disrupted the regular flow in the middle of tax season. It would be beneficial to slow down the constant changes, allowing people to feel they've mastered the program and can use it easily.

Alternatives considered

[CS Professional Suite](https://www.capterra.com/p/89836/CS-Professional-Suite/)

Reason for choosing Financial Cents

Financial Cents is a more robust program and is more aligned with what we wanted in a software like this.

Review Source

SW

Shauntcy W.  
CEO and Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "I love Financial cents"

September 18, 2025

5.0

Overall, I couldn’t be happier with Financial Cents. It has become a central part of how I run my bookkeeping practice, and I honestly don’t know how I managed without it before. The platform is easy to use, the features are well thought out, and it makes staying on top of client work so much smoother. I love how organized it keeps me and how much stress it takes off my plate when juggling multiple clients and deadlines. It really feels like it was designed with bookkeepers and accountants in mind, which makes all the difference. I’m very happy with the value it brings to my business and highly recommend it.

Pros

One of the features I really appreciate about Financial Cents is how seamless the checklists and client communication tools are. They make it so much easier to keep projects organized, delegate tasks, and ensure nothing slips through the cracks. My clients also appreciate how straightforward it is for them to upload documents and stay in the loop, which saves me a lot of back-and-forth emails. On top of that, I feel confident knowing that everything is secure and protected. Security is a big deal for my industry, and FC gives me peace of mind that my clients’ sensitive information is safe. Altogether, it’s a huge win for both efficiency and professionalism.

Cons

The only challenge I’ve had with Financial Cents so far is billing. Since I’m based in Canada, all of my business is handled in Canadian dollars. Being billed in USD adds unnecessary fluctuations to my costs because of the exchange rate, and it makes budgeting just a little more complicated. It would be much more convenient and straightforward to be billed directly in CAD so I can predict my monthly expenses more accurately without having to account for conversion fees. It’s a small thing in the grand scheme, but as someone who likes to keep clean books and predictable numbers, having CAD billing would really improve the overall experience.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Before Financial Cents, I was using Asana to manage my client work. While Asana is a great general project management tool, I always felt like I was forcing it to work for bookkeeping, and it never quite fit the way I needed it to. Switching to Financial Cents has been a game-changer because it’s built specifically for accountants and bookkeepers. The workflows, the client management, and the task tracking all align perfectly with the type of work I do. Instead of piecing together a system that only sort of worked, I now have software that specializes in my industry. That shift has made my processes smoother, my client experience stronger, and my overall efficiency much higher. It was absolutely the right move to switch.

Review Source

DB

David B.  
Partner  
Accounting  
Used the software for: 1-2 years

### "Some hits and some misses"

September 19, 2025

2.0

Pros

Overall the Financial Cents interface is clean and easy to find your way around. Support is usually quick and helpful if you need to contact them for an issue. Although not customizable for some reason, the client information is laid out well and includes all communications with the client as well as any resources needed. We don’t use the email section but it is nice that it has the ability to add multiple email accounts. User permissions are pretty detailed but it would be nice to create your own custom roles.

Cons

Honestly, the software feels incomplete and hampered by some really perplexing design decisions that really hurt productivity. There is no easily accessible area to view all communications with the clients or staff. For some odd reason they based all of the recurring projects on the due date instead of the start date so you have to calculate when the project is created based on how many days before its due. File management is atrocious. You can send file requests to clients monthly but after they upload you can only download or manipulate one at a time. There is no file editing capabilities built in but there is also no way to sync files so you are forced to download them each time. When uploading files after working on them it doesn’t give you the option to replace the existing file, just creates a separate copy. The worst has been their billing service that they implemented this year. They will hound you to use it even if it is a downgrade from what you are using. Additionally, they gated useful features like expanded reports and proposals to the billing module so that you can’t use them if you don’t use their merchant services. Overall, I would say there are better solutions out there but unfortunately we have already committed with a couple of clients and won’t make them learn new software so we are stuck with them for now.

Switched from

[Canopy](https://www.capterra.com/p/150647/Canopy-Tax/)

Switch from Canopy for the pricing and for the promise of future updates that never materialized

Review Source

VR

Verified Reviewer  
Owner  
Accounting  
Used the software for: 2+ years

### "Financial Cents is a great practice management software"

September 18, 2025

5.0

My experience has been positive from easy of implementation and use. Their customer service is top tier as well.

Pros

I love how easy it is to use. My team and I use it daily for task management and client communications and document exchange.

Cons

There isn't anything that I don't like. Every software has issues but all others I tried were lacking in some area, Financial Cents meets all of my needs.

Switched from

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)

Financial Cents was much easier to implement. At that time I was a solo practitioner and didn't have much time to implement a more complicated system. Taxdome is great but the functionality didn't fit with my business workflows.

Review Source

MLT

Michelle L. T.  
Firm Owner  
Accounting  
Used the software for: 2+ years

### "I highly recommend Financial Cents"

September 26, 2025

5.0

The team at FC are just stellar. They listen and care about their customers. They make changes that are requested, they provide a roadmap. I haven't seen another software firm come close. I'm thrilled to have this level of access and customer support given I'm a boutique firm.

Pros

FC keeps me organized, removes the document request and collection headaches, and lets me do what I do best. I love collaborating with my team through the app instead of endless emails. My clients love the easy and secure login process.

Cons

It's not cheap, but it IS absolutely worth the investment. The payback in your time and sanity is 10x.

Review Source

DB

Diane B.  
Direction  
Accounting  
Used the software for: 2+ years

### "J'adore Financial Cents"

September 19, 2025

5.0

Le suivi de l'avancement des travaux de tenue de livres, fins d'exercices, impôts des particuliers. Cela a facilité le travail d'équipe, chacun sait ce qu'il a à faire et quelle est l'échéance. Je suis en mesure de voir quels sont les projets en cours et où en sont rendus les membres de l'équipe. // Suivi du temps consacré aux différents projets, permettant ainsi de voir la rentabilité du projet ou de facturer les honoraires. // Les communications avec le client pour demander des documents et d'envoyer des rappels mensuellement aux clients pour les aviser de déposer leurs documents. Cela a permi à l'équipe de se consacrer à des tâches de tenue de livres plutôt que envoyer des rappels. Maintenant, Financial Cents me permet de facturer mensuellement les mandats à forfait et collecter les fonds. Je devrais normalement économiser dans le futur puisque je n'aurai plus besoin d'une autre application pour faire cette opération.

Pros

Financial Cents est plus qu'un gestionnaire de projet. J'aime le fait que FC est de plus en plus un CRM/Feuilles de Temps/ portail privé pour les clients/ intégré avec QBO. Ce que j'aime encore plus c'est combien les fondateurs sont à l'écoute des besoins de ses clients. Chaque mois, Sharham présente les nouvelles "features" et propose des améliorations en nous demandant ce que les gens présents à cette rencontre en pensent. L'équipe de FC répond rapidement lorsque nous avons des situations requérant leur attention. C'est très positif lorsqu'on en a besoin.

Cons

Un des inconvénients est qu'il n'est pas possible de mettre en français la plateforme pour les communications avec nos clients. Le clients reçoit un courriel avec un Heading anglais pour ensuite voir les requêtes ou demandes que nous faisons en français. Nos clients francophones sont frileux. Parfois je dois échanger plusieurs fois avec un client pour le convaincre d'accepter de se connecter à son portail sécurisé Financial Cents. Les communications avec l'équipe de FC est en anglais seulement, ce qui peut causer des soucis si l'utilisateur ne parle pas anglais. Je parles Anglais (je me débrouille) mais mes employés non.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Financial Cents

Lorsque j'ai assisté à un webinaire avec \[caché sensible contenu\] , j'ai testé Financial Cents et j'ai adoré.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

j'ai tenté de trouver un logiciel qui pouvait aider à faire les gestions de projets facilement, cependant j'ai eu beaucoup de difficulté à suivre les étapes dans les autres logiciels. Lorsque j'ai assisté à un webinaire avec \[caché sensible contenu\] , j'ai testé Financial Cents et j'ai adoré.

Review Source

KR

Katherine R.  
Operations Manager-Accounting Assitant  
Accounting  
Used the software for: 6-12 months

### "Financial Cents is the new IT THING"

July 6, 2026

4.0

Love it. Got rid of 4 other software's because this has everything together. Jira, (GOODBYE). Confluence (GOODBYE). ShareFile (GOODBYE). It has saved us money and time.

Pros

Everything is all in one place. Files, client correspondence, deadlines, workflow, timekeeping, billable client minutes/hours. It is really intuitive.

Cons

QuickBooks integration seems to double bill. There also is not a place to add a secondary "return" account for when we need to send refunds to clients. This should be easier to navigate

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)[Progress ShareFile](https://www.capterra.com/p/10007380/ShareFile/)[Confluence](https://www.capterra.com/p/136446/Confluence/)

Everything is all in one place for Financial Cents.

Review Source

AW

Angeliese W.  
Owner and Founder  
Accounting  
Used the software for: 6-12 months

### "Extremely Useful Workflow Manager"

September 19, 2025

5.0

Financial Cents has been an incredibly useful tool in helping me to cut down on time spent on client work, maintain communications, and keep my clients in the loop with their side of the expectations. I have been using it to process payments for about 6 months now, and that has been a great experience. I am still utilizing all of the different pieces of financial cents, but I don't see dropping the tool any time soon.

Pros

I really enjoy each feature that I have access to. It is very easy to get started with and to transition clients into. I love that I can manage documents, passwords, client communications, set up recurring or non-recurring templates with recurring monthly tasks for each client. I think the integration between QuickBooks for both quick access to the client file in QuickBooks and the chart of accounts, transaction connection is extremely useful. The customer service team has been helpful every time I have reached out.

Cons

I wish I had access to the account that receives deposits without having to go through support, and I really wish there was an option to invite team members to the lower tier option.

Alternatives considered

[Keeper](https://www.capterra.com/p/10012825/Keeper/)

Reason for choosing Financial Cents

I chose financial cents because it was of lesser cost at the time of selection, and I was in a group that was teaching financial cents specifically.

Review Source

DS

Dorothy S.  
Co-Owner  
Accounting  
Used the software for: 1-2 years

### "Fantastic software - highly recommend!"

September 18, 2025

5.0

From day one, they were here to support me in my practice management. Easy to get help when needed, and the software is continually improved. They listen to feedback and suggestions and implement the changes!

Pros

Really easy to help us grow. Workflow and Email Templates save hours a week. The dashboard lets me know where I am, as well as where my team members are, on any given client or project.

Cons

My particular learning curve was a bit steep, but once everything was set up, it's so easy to refine and improve the process.

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Financial Cents

Better value for what we needed. Couldn't see the need for more.

Switched from

[17hats](https://www.capterra.com/p/144328/17hats/)

We outgrew 17hats and had to find a better way to run our practice.

Review Source

Becca C.  
Account Manager  
Accounting  
Used the software for: 2+ years

### "Great practice management tool built with practice efficiency and client security in mind."

September 19, 2025

5.0

Financial Cents has met all the criteria we were looking for in a practice management tool. It is easy to use, provides a secure client portal, and the support their team offers when we need guidance has been excellent. Highly recommend!

Pros

The secure client portal provides seamless access to documentation and ensures clear communication throughout every stage of the client lifecycle. It also allows clients the independence to access their reports whenever needed, while offering a quick and secure way to communicate with our firm.

Cons

I would prefer that automated task emails be routed through our integrated email system rather than the Financial Cents server. Updating this feature would improve both efficiency and communication tracking.

Review Source

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