Who Uses This Software?

Cloud-based & on-premise help desk solution that supports businesses of all sizes with email support, automated responses and customer self-service.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact One-to-One Service.com for pricing details
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
  • Support
    Business Hours

Vendor Details

  • One-to-One Service.com
  • www.1to1service.com
  • United States

About iService

Help desk solution that enables handling of email queries through phone inquiries tracking, live chat, integrated forms and more.

iService Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management

iService Reviews

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