First Option Software

IssueCentre


Who Uses This Software?

Cloud-based helpdesk software that assists businesses of all sizes with report scheduling, time tracking, branding & ticket management.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $22.33/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Business Hours

Vendor Details

  • First Option Software
  • www.firstoptionsoftware.com
  • United Kingdom

About IssueCentre

Help desk tool that enables responsive customer service through access management, ticket reminders, knowledge base and more.


IssueCentre Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management

IssueCentre Reviews


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