Continually

Chatbot Builder by Continually


5 / 5
15 reviews

Who Uses This Software?

We have customers ranging from solo entrepreneurs right up to public companies in the US and UK using our platform.


Average Ratings

15 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Continually
  • continual.ly
  • Founded 2018
  • United Kingdom

About Chatbot Builder by Continually

Chatbot software that helps capture customer leads, automate scheduling, and keeps visitors engaged.


Chatbot Builder by Continually Features

  • Code-free Development
  • Contextual Guidance
  • For Developers
  • Intent Recognition
  • Multi-Language
  • Omni-Channel
  • On-Screen Chats
  • Pre-configured Bot
  • Reusable Components
  • Sentiment Analysis
  • Speech Recognition
  • Speech Synthesis
  • Virtual Assistant

Chatbot Builder by Continually Reviews Recently Reviewed!


Lead generation with a easy to use bot and great tech team behind

Jun 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Continually has a great user interface with an intuitive workflow that makes it extremely easy to use. It gives the creator the opportunity to concentrate on their ideas in building a lead generating bot.

Personally I like the improvements over the last couple of months, seeing that this is going forward and making the process lightning fast.

Thanks to the lead documentation you get great customer feedback and insights what helped us improving the e-commerce experience on our site.

Cons: I see improvement in the area of the calendar integration. If there was the chance to connect more than one calendar it could easily act as an adanced booking calendar system and we wouldn't need an extra subscription based integration.

For example: We have a stand up paddle board rental with multiple boards. That means at the same time multiple boards could be rented out. At the moment I don't see the possibility to have multiple times blocked or occupied several times.

I mean this would just be a really nice thing to have and not a must.

Overall: Overall an amazing tool, the ideas are almost endless and I am exciting to see where the journey will go.

If your are on the search for a great and easy to integrate bot you should look no further.

Vendor Response

by Continually on June 05, 2019

Hi Daniel,

Thanks for taking the time to write such a detailed and thoughtful review.

I'm really glad your getting good customer feedback and that the workflow is helping!

We just shipped an update to support multiple calendars, and will keep working to make this part of the product more and more useful:

https://updates.continual.ly/determine-availability-across-multiple-calendars-103679

Thanks again for coming on board.

Paul

Simple & Cute Chatbot For Websites

May 30, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Continually is one of the easiest Chatbot Builder available in the market. Super easy to build a bot and deploy on the website. We literally built and deployed a bot under 30 minutes. The bot has very nice inviting UI. Continually has a lead management system built in, which is really amazing, their UI & UX is very simple and straight forward.

Cons: We did not see any cons as of now, we love the simplicity and it does what it needs to do (Engage with visitors and collect leads).

Overall: We love it, its easy to use, no learning curve, easy to deploy. We already generated leads and we are happy with Continually.

Vendor Response

by Continually on June 05, 2019

Hey Ram,

I'm so glad to hear you're already generating leads!

We'll keep working to make Continually easy and quick to use. If you have any suggestions or feedback, we're always keen to hear them.

Thanks again for signing up and sharing your experience.

Paul

Capterra loader

Easy to use and powerful

Jun 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I love in continually is how easy is to use it and how easy is to create and modify robots. In 20 minutes I can create a lead capture robot that is both interesting and useful.

Cons: I would like to have a full landing page with a custom robot but o believe this is in the roadmap

Overall: I am using Continually on my site and it is amazing. I am getting 4x more subscribers and returning visitors since with the bots, the users can interact with me and find the information they need. Also, I can know how better help the visitors.

Vendor Response

by Continually on June 14, 2019

Hi Paulo,

Thanks a lot for the feedback! I am thrilled to hear you found it easy to get some bots up and running. Congrats on getting more subscribers & returning visitors!

Definitely keep an eye on the roadmap for more news on the full landing page. We're shipping improvements to the platform every week and this is one of the areas we're working on right now.

Capterra loader

Automatic responses for more leads

May 26, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The key to conversion nowadays is giving the visitors exactly what they are looking for, at the right time (immediately).

Continually helps to provide your site visitors with the info they are after, by chatting with them in real time by employing a chatbot.

It can be programmed in a drag and drop editor for automatic responses to the frequently asked questions. This engages the visitor and the increased visiting time gives you more chance for a conversion.

Cons: This is a simple chatbot builder without the ability to create complex conversations.

It is not a negative as such; the app works very well for what it promises.

Vendor Response

by Continually on May 30, 2019

Hey Julie,

I'm glad to hear you've had a positive experience with Continually.

There are some ways you can create more complex conversations with targeting, conditional logic and integrations.

And we're always keen to make those conversations more intelligent and relevant for your visitors, so if you have feedback on features that would help we'd love to hear it.

Thanks!

Paul

Capterra loader

One of the better chatbot apps on market

Jun 23, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's very easy to setup. I've tested out MANY chatbot providers and most haven't been too appealing or are difficult to setup.

Continually has been great and easy to setup. Every day, my visitors are interacting my Continally chatbot.

I also got in on a nice lifetime deal through Appsumo so I'm happy with what I have now. I started off on the free plan and it is also adequate for small sites and those wanting to test it out.

Cons: The Zapier integration still needs improvement but just glad they have this now.

Overall: Overally, I love using Continually and would recommend this chatbot over others.

Vendor Response

by Continually on June 24, 2019

Hey Vincent,

I'm glad that you had find our product user-friendly. Wonderful that the chatbot is effectively engaging your visitors.

We'll do our best to keep on improving the Zapier integration.

Thanks for the detailed feedback. We're always happy to hear suggestions / comments to help enhance our systems.

Best,

Paul

Capterra loader

Best Chatbot builder for non techies

May 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easiest way to create a chat bot and deploy. I have variety of chat bot builders but continually stands out because of its learning curve is almost zero even a person with out any coding knowledge can build it easily.

Cons: Would like to have some more options and integrations

Overall: Yes saved me alot of time, easy to setup and build a bot. Great for scheduling appointments. If you are non techie and need to build bots this is the one for you.

Vendor Response

by Continually on June 05, 2019

Hey Rithvik,

It is great to hear you're saving time and getting appointments booked.

I hear your feedback on the need for more integrations and we will be working on those in the coming months.

Thanks so much for taking the time to share your experience with us!

Paul

No brainer for a user friendly chatbot install

May 23, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SImplicity and ease of use. The configuration is a breeze with the option to utilise conditional bots along with quickly creating multiple bot types. The templates ease the learning process which in fairness is simplicity personified.

Cons: Any shortcomings I have requested have been added to the roadmap. These guys actively listen and are constantly improving the user experience

Overall: I have saved hours of my time with this software. The lead return was literally instant!

Vendor Response

by Continually on May 24, 2019

David,

Thank you so much for the feedback. I'm so glad to hear you're getting good results!

Definitely keep an eye on the roadmap as we're shipping improvements to the platform every week.

Paul

Continually brings you leads

May 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, seamless integration with Google calendar, fast to deploy and excellent back end UI

Cons: I didn't find any cons in the chat bot builder

Overall: We were getting hits on the website but very few actually went on to use the contact form, with continually they were kept engaged they many of them actually booked appointments through the chat bot, these then converted to paying customers. I've found it very effective in lead conversions.

Vendor Response

by Continually on May 30, 2019

Hey Swithin,

I'm so glad to hear you're seeing good engagement and conversion.

Thanks for sharing your experience. And do let us know if you find anything we can improve!

Paul

Continually Review

Jun 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the interface of Continually and the visual method of building the chatbots. I have used other plugins but this is by far the best interface. Within only a few minutes of installing this on my website, I had a visitor schedule a meeting with me. No more having to check my schedule or calendar! Highly recommend this software.

I run a digital marketing company and Chatbot Builder by Continually allows me to put the scheduling on auto-pilot. I will be recommending to my friends and clients.

Cons: Nothing. Everything works great and it is very easy to navigate.

Overall: My experience has been good. I appreciate CSR's quick replies to my help emails and his willingness to help.

Thank you

Vendor Response

by Continually on June 11, 2019

Ray,

Thanks for taking the time to share your experience with Continually. I'm so glad to hear that you've been able to get up and running quickly!

Paul

easy to use

May 22, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The bot itself is very easy to set up and does well the job.

Cons: The landing page feature is too much limited to be used.

Overall: I was using and tried to use other chatbots before using Continually. The switch was painless and in the end it does its job very well.

Vendor Response

by Continually on May 30, 2019

Thanks for taking the time to share your experience!

We're working on an improvement to our landing pages to allow the use of custom domains, and would love to hear what else would make them more useful for you.

Capterra loader

Super easy to use! 110% ROI

May 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The most ever easy to use and implement chatbot software.

Cons: There is not an Integromat.com native integration (yet).

Vendor Response

by Continually on May 24, 2019

Juan,

I really appreciate you taking the time to share your experience with Continually.

We'll keep working on building out integrations and your suggestion of support for Integromat is really helpful.

Paul

Take it from a non-techy person

May 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The intuitive ease in setting up the chat-bot conversations for my website visitors was huge for me. The technical details can really bog a non-tech entrepreneur down, so I was pleasantly surprised by how easy using Continually is! I had one question, and the customer support was fast and immediately helpful. Continually adds the chat feature my website needed and looks great!

Cons: There are really no cons to using this product.

Overall: It solves the need to be present and quickly available to potential customers.

Vendor Response

by Continually on May 23, 2019

Hey Kaye,

Thanks so much for taking the time to share your experience.

I'm so glad to hear you're off to a good start ?

Best regards,

Paul

Perfect

May 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How customer friendly it is. And the possibilities of customer insight.

And how well their customer support is.

Cons: For now That you could not upload more than 2mb. However they already are working on this. So their continuously updating continual.ly

Quick & Fast (Customized) Results

May 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That I could do this myself without going through a software developer.

Cons: You got me on that one. I don't honestly know the answer.

Overall: As simply as click-and drag, joint the boxes, ask the bot to do pretty much whatever you want on a website, and sit back and receive the inbound enquiries.

Vendor Response

by Continually on May 24, 2019

Thanks, Damien! We really appreciate the feedback.

Great to hear that we made it easy for you to get the leads flowing by yourself.

Awesome!

Jun 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to setup and use. Lov it.

Cons: None so far and I hope this will stay the same.

Vendor Response

by Continually on June 18, 2019

Hey Elias,

I really appreciate you taking the time to share your experience with Continually.

We're constantly working on improvements to make the platform more and more useful over time.

Thanks again for sharing your thoughts!