# Obkio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Obkio the right Network Troubleshooting solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186876/Obkio/reviews

---

Obkio

4.9 (55)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Obkio

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

NM

Nick M

Network EngineerTelecommunications, 51 - 200 employeesUsed the software for: 1-2 years.

“The traceroutes, when there are issues, are helpful; the agents on pi's have also been a game changer.“

January 3, 2026

EB

Erick B

OwnerInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“There is no public API and limited integrations.“

July 29, 2021

SN

Serge N

Network ConsultantGovernment Administration, 501 - 1,000 employeesUsed the software for: 1-2 years.

“It is very helpful and accurate for troubleshooting,“

December 20, 2025

ML

Martin L

Voip directorTelecommunications, 51 - 200 employeesUsed the software for: 1-2 years.

“The cost still high does not allow us to monitor all our customers“

July 15, 2020

KF

Keith F

Senior Infrastructure EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months.

“Obkio was very easy to setup and gives us just what we need from a network monitoring tool.“

November 13, 2024

SJ

Shawn J

IT Support Information Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“setup alway the biggest obstacle but this is to be expected from so many apps.“

February 26, 2021

KF

Keith F

Senior Infrastructure EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months.

“Easy to deploy and simple to use interface with good network monitoring tools.“

November 13, 2024

SC

Sophie C

PresidentChemicals, 51 - 200 employeesUsed the software for: 6-12 months.

“I don’t interact with the software on a daily basis.“

March 17, 2021

## Showing most helpful reviews

Showing 1-25 of 55 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kevin J.  
CEO  
Telecommunications  
Used the software for: 6-12 months

### "An Accurate, Easy-to-Use, Easy-to-Deploy Network Performance Tool"

August 24, 2021

5.0

We provide Hosted VoIP Services to our customers, so having the ability to quickly and easily determine internet service performance is crucial, and no company that we have found offers the flexibility, accuracy and ease-of-use of Obkio.

Pros

Accurate internet performance measurement and monitoring Ease of use Ease of deployment Support for Raspberry Pi, Windows and Linux Detailed breakdown of performance issues using weighted scoring

Cons

The ability to generate detailed historical reports is missing, but I believe they are working on that. We would like to be able to have more options for exporting the current monitoring view with the titles and labels.

Reason for choosing Obkio

We looked at many options, but there was nothing close to Obkio for meeting our needs. We also like that they are responsive and easy to work with regardless of the issue or question.

Switched from

[PingPlotter](https://www.capterra.com/p/143523/PingPlotter/)

PingPlotter has a service that only support Windows, and we don't want to be forced to deploy Windows appliances due to cost and complexity. Also, their solution was not reliable and didn't provide the same level of accuracy or low overhead.

Review Source

Response from Obkio

August 26, 2021

Hello Kevin, Thank you so much for taking the time to post this great review! We're so happy that Obkio was able to help you with performance issues and we're always looking to improve our solution. We are actually currently working on more reporting functionalities and hope to release them during our next feature release. Cheers, The Obkio Team

SN

Serge N.  
Network Consultant  
Government Administration  
Used the software for: 1-2 years

### "One of the best network tools "

December 20, 2025

5.0

Compare to others tools , Obkio it is affordable and the cost is based on your usage (Pay as you go ) . It is very helpful and accurate for troubleshooting,

Pros

The most feature I like on Obkio is the "Live Network status ". I can quickly visualize the states of all my main sites.

Cons

The least feature I like is the "Speed tests" . Although it is useful to challenge the service level for ISP (Internet Service Provider), I use this feature from time to time compare to others features.

Alternatives considered

[Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/)

Reason for choosing Obkio

Easy to setup and use, very competitive price

Review Source

PP

Pitamber P.  
SOFTWARE FACILITATOR  
Information Technology and Services  
Used the software for: I used a free trial

### "Very functional"

October 1, 2022

4.0

in over all i can just say that, it's a good software and ease to use.

Pros

this is ease in use, adaptive things, monitoring are very reliable, troubleshooting. This software is very good and much better.

Cons

in real time some where in low coverage area it just not well, offline mode can be better.

Review Source

KF

Keith F.  
Senior Infrastructure Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "A nice, modern, and easy to use network monitoring tool"

November 13, 2024

5.0

Obkio was very easy to setup and gives us just what we need from a network monitoring tool. The interface is modern and simplistic, and not cluttered with tools and features we would never use. The metrics are just what we need and I have no complaints.

Pros

Easy to deploy and simple to use interface with good network monitoring tools.

Cons

No reports included with the basic plan.

Switched from

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

PRTG is installed in 1 location and monitors all from a single site. Obkio has an agent at each site so we can utilise bidirectional monitoring.

Review Source

EB

Erick B.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Fantastic Network Monitoring"

July 29, 2021

5.0

Obkio offers powerful network/internet monitoring that's easy to deploy and the results are simple to visualize and understand.

Pros

The dashboard is intuitive and easy to use. The information provided is relevant and useful.

Cons

There is no public API and limited integrations.

Alternatives considered

[Auvik](https://www.capterra.com/p/145245/Auvik/)

Reason for choosing Obkio

Auvik was not able to provide the same level of internet monitoring and simplicity that Obkio offered.

Switched from

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[Domotz](https://www.capterra.com/p/149665/Domotz-PRO/)

Obkio is much easier to use and deploy.

Review Source

Response from Obkio

July 30, 2021

Hello Erick, Thank you for your great review and taking the time to post your feedback! We're so happy that you found Obkio to be a simple and intuitive application! It's our customers that allow us to constantly improve our application and the way we do business, so we're looking forward to releasing new features soon. All the best, The Obkio Team

SV

SEBASTIEN V.  
Infrastructure Architech  
Government Administration  
Used the software for: Less than 6 months

### "Network monitoring"

July 21, 2021

5.0

Obkio is a tool that helps us every day to diagnose network problems. It gives us visibility on the latency of internal and external links. It is a very simple tool to deploy and gives us added value on day 1. The Obkio team guided us to be productive quickly. I recommend this product to anyone who administers networks.

Pros

Easy to deploy and dashboarding easy to use

Cons

Nothing the product offers a lot and is still in development

Alternatives considered

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)

Reason for choosing Obkio

The quality of the product and the POC that was done with the trial version

Review Source

Response from Obkio

July 28, 2021

Hello Sebastien, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve our application and the way we do business! All the best, The Obkio Team

NM

Nick M.  
Network Engineer  
Telecommunications  
Used the software for: 1-2 years

### "VoIP Wan Network"

January 3, 2026

5.0

Very happy and has helped us solve many network issues on our WAN/NLD. it is easy to set up and add to the monitoring

Pros

The traceroutes, when there are issues, are helpful; the agents on pi's have also been a game changer. We use agents across all our 4 major DCs and into the public internet and to users' endpoints where needed

Cons

I wish the Slack integration were on lower-tier accounts otherwise, I can't see a downside yet. It is easy to set up and add to the monitoring

Review Source

Ian-Patrick T.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Obkio review"

July 22, 2021

5.0

Pros

Obkio allows me to see what is hapenning on my network on real time.

Cons

The dashboard should autorefresh to the last hours (actually I have to do it manually) - just a very tiny issue

Review Source

Response from Obkio

July 28, 2021

Hello Ian-Patrick, Thank you for the kind feedback! We really appreciate it and it helps us make our application even better! We're looking forward to releasing more features to improve our dashboard! Cheers, The Obkio Team

Gordon S.  
Sr. Director, Networks and Cloud Platforms  
Building Materials  
Used the software for: Less than 6 months

### "Exceeds our expectations"

April 11, 2021

5.0

We started looking for a benchmarking tool for our SDWAN projects, by the time we implemented Obkio we were already using it for 3 projects and Operations. The ease of use and data-rich interface helps our team resolve complex performance issues in no time.

Pros

Obkio is so user friendly and has so much power in simple views that has not only met our expectations and needs but is giving our organization added value in our Operations and Project teams.

Cons

The nice part about Obkio cons is that you can discuss these with the Obkio team and they will build those features for you.

Reason for choosing Obkio

Honestly apart from the power the tool has, the Obkio team is fantastic. The demo’s, the optimization of our environment and even simple day-to-day conversations were fantastic. They understood our problem and they put an effort to resolve it!

Review Source

Response from Obkio

July 28, 2021

Hello Gordon, Thank you so much for your great feedback and for taking the time to review our app! We're so glad our application and our team were able to help you out! We're always looking to improve our application and will be releasing new features soon. Cheers, The Obkio Team

John M.  
Tech Lead, Managed Service  
Information Technology and Services  
Used the software for: 6-12 months

### "Obkio Network Monitoring"

October 21, 2019

5.0

We have used Obkio in a variety of situations, both for managed service customers as well as network assessment projects. Non technical users at sites are able to quickly install the physical sensors in their offices allowing rapid assessment of WAN performance. With a few sensors we were able to diagnose a complex VPN based WAN servicing 2000 independent offices. We also were able to assess issues in a traditional MPLS architecture and provide actionable measurements to the service provider. Throughout the deployment and analysis process we received excellent support from the Obkio team.

Pros

Obkio was very easy to deploy and use, provides detailed network performance visibility without needing access to network equipment.

Cons

There are very few things I don't like about Obkio, however since I need to fill in this field The only issue we've had is with cost, especially for a network with a larger number of sites. The growing feature set is improving the value proposition over time and it's easy to adjust the size of your deployment monthly based on your needs at a specific time.

Review Source

DR

Donald R.  
Sales Manager  
Telecommunications  
Used the software for: 2+ years

### "Obkio network performance"

December 15, 2020

5.0

Great team to support us, and great tool to help us with our customers issues.

Pros

It's a great value to our proposition, to reassure customer on they network performance. It also gives Voysis the tools to find any problems that could impact voice quality.

Cons

Before the new product there was no solution for remote workers, but now with Pierre-Luc presentation we confident that we'll be able to pitch it on every call.

Reason for choosing Obkio

Simple and easy to deploy

Review Source

FG

François G.  
Business Development  
Telecommunications  
Used the software for: 1-2 years

### "Obkio for better network understanding"

July 22, 2021

5.0

Pros

Having a graphical view of a network assessment to determine the weak point when communicating

Cons

I have no comment about weakness of the product

Review Source

Response from Obkio

July 23, 2021

Hello Francois, Thank you so much for your positive feedback and for taking the time to post this review. We're so glad you're enjoying using Obkio! All the best, The Obkio Team

MF

Maxime F.  
IT Director  
Retail  
Used the software for: 1-2 years

### "Simple, easy and usefull!"

August 5, 2021

5.0

Obkio greatly helped us to identify network related problems we had during our VoIP project.

Pros

Simple to setup and to quickly get monitoring data that is easy to understand. Excellent support team!

Cons

A little pricy forcing us to limit the number of agents deployed.

Review Source

Response from Obkio

August 12, 2021

Hello Maxime, Thank you so much for your positive feedback and for taking the time to post this review! We really appreciate the feedback about our pricing and hope to continue to make our application and pricing model better for all our users! Cheers, The Obkio Team

ED

Eric D.  
Directeur TI  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Super bon service et logiciel tres performant"

November 21, 2019

5.0

Equipe de suport formidable, Vous avez toujours été disponible pour nous aider et bien orienté nos recherche. Le système est intuitif et fonctionne correctement, avec peu charge sur la télécom.

Pros

L'équiement ainsi que le logiciel nous a permis rapidement de localiser la source nos contrainte télécom. Durant tous le processus d'investigation l'équipe de support nous a été d'un grand dupport.

Cons

De nouveaux outils ce sont greffer à service de bse mais je n'ai pas eu encore la chance de les utiliser. Un pacquet capture serait un bon outil à intégrer aux système.

Reason for choosing Obkio

Execellent service, commuinication bilingue et le personnel conaisse très bien leur produit et sont toujours disponible.

Review Source

EB

Eric B.  
IT Manager  
Construction  
Used the software for: 6-12 months

### "Awesome monitoring solution"

January 18, 2023

5.0

Pros

Great application, great team, works well for what we needed and we love it.

Cons

This tool does what we need, i don't have any negative points at the moment

Review Source

CL

Carlos L.  
director  
Computer Networking  
Used the software for: 1-2 years

### "Fast diagnostic"

October 22, 2019

4.0

Pros

Very easy to deploy and the visual part with the graphics

Cons

the alert features are a bit limited in terms of groups

Review Source

SJ

Shawn J.  
IT Support  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excellent customer support "

February 26, 2021

5.0

Great experience

Pros

As with so many support apps the setup is usually the most diffcult part and they were readely available, responsive and knowledgeable! so excellent customer support.

Cons

setup alway the biggest obstacle but this is to be expected from so many apps.

Reason for choosing Obkio

customer support.

Review Source

Response from Obkio

July 28, 2021

Hello Shawn, Thank you so much for your positive feedback and for taking the time to review our app! We're so glad that our team was able to help you out and we're excited to keep making our application better! Cheers, The Obkio Team

MA

Milad A.  
DevOps Engineer  
Telecommunications  
Used the software for: I used a free trial

### "Total Overview"

December 15, 2020

4.0

It was a very interesting experience. I contacted with them and they responded all my questions and they are very open to comments.

Pros

It's very easy to implement and their team has a very good customer service.

Cons

For their domain it's very good. I think for my domain of research and work they need some more features.

Review Source

NT

Nick T.  
Senior Infrastructure Support Specialist  
Oil & Energy  
Used the software for: I used a free trial

### "Awesome Product"

August 11, 2020

5.0

Pros

Integration was easy, does what I need and couldn't find any issues.

Cons

Price was a little high, but after using it for a while I can see the price matches the features.

Review Source

RF

Romino F.  
Network Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Very good tool"

November 13, 2024

5.0

it helps us to identify bottlenecks and problems on connections

Pros

the ability to monitor sites over vpn the easy handling of the agents

Cons

the gui could be more intuitive the networks tab is hidden

Review Source

MW

Mike W.  
Sr. Director Systems Infrastructure  
Telecommunications  
Used the software for: 1-2 years

### "Great insights into network performance"

August 10, 2021

5.0

The team there is highly responsive to feature requests and is a pleasure to work with.

Pros

We've been using the Obkio platform internally, as well as deployed to customers, for just about 2 years now. What's kept us on the platform despite many alternatives being pitched to us is the simplicity in setup, combined with the excellent reports generated. It's quite easy to pre-stage devices before they go onsite so you start getting alerts and data within minutes of it coming online. There's also an excellent API available if you want to pull some statistics of your own, and the developers are fantastic to work with.

Cons

The licensing for extra administrators can be a little confusing at first, when we run into this issue we usually make single read only account that is shared amongst people interested in looking at the reports.

Review Source

Response from Obkio

August 23, 2021

Hello Mike, Thank you so much for your positive feedback and for taking the time to post this review! We're so glad that you're enjoying Obkio and that our team has been able to help as well! It's our customers that allow us to constantly improve so we'll be looking into our licensing model to hopefully make it clearer for our users. All the best, The Obkio Team

EI

Enrique I.  
Network admin  
Pharmaceuticals  
Used the software for: 1-2 years

### "The network is fine"

March 7, 2023

5.0

They are very professional and available to answer our questions. They have experience of today's business reality.

Pros

The presentation of alerts and network status to normal users. This shows them in a simple way that the network and the internet is not a problem.

Cons

the configuration that must be made in the firewall to allow data from hardware or software agents to be sent to the cloud.

Reason for choosing Obkio

Easily to install and the price.

Review Source

JJ

Jean-Frederic J.  
System Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Perfect tool for internet performance issue between sites"

September 2, 2021

5.0

Pros

Realtime monitoring and dashboard are perfect to diagnostic Internet performance issue between remote sites.

Cons

Nothing to say here. Most of desired features are well designed and integrated.

Review Source

Response from Obkio

September 9, 2021

Hello Jean-Frederic, Thank you so much for taking the time to post this great review! We're so glad you like our dashboard and our app, and we're looking forward to releasing even more great features! All the best, The Obkio Team

ES

Eric S.  
Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "The perfect way to monitor your ISP connection"

August 10, 2021

5.0

we have been very satisfied with this solution. I gives us an insight we never had before

Pros

The best part of Obkio are the customizable dash boards. They allow you to get all the info you need in one screen

Cons

The one think I would like to see is a geographical map with color a coded status for each agent

Reason for choosing Obkio

ease of use & great customer support

Review Source

Response from Obkio

August 23, 2021

Hello Eric, Thank you so much for your positive feedback and for taking the time to post this review! We're glad that you love Obkio's dashboards and functionalities! We've transferred over your request for a geographical map to our technical team and hope to release some new features very soon! All the best, The Obkio Team

VR

Verified Reviewer  
Cloud Ambassador  
Information Technology and Services  
Used the software for: 6-12 months

### "Easiest monitoring with historical data"

July 21, 2021

5.0

Monitor issue and realize that you are often not the source of the problem.

Pros

Pinpoint exactly where the trouble is. Does your provider of your provider routes changed? Obkio will tell you!

Cons

Nothing yet! If you want a new feature, just talk to the team, they will listen and often they have someting in the pipeline already. If not they found a solution for you or add the new feature requested.

Review Source

Response from Obkio

July 28, 2021

Thank you for the kind feedback! We really appreciate it and we're looking forward to bringing you even more amazing features! Cheers, The Obkio Team

Talk to a Capterra advisor for free and get results within 15 minutes.