# Page 2 | Obkio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Obkio the right Network Troubleshooting solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186876/Obkio/reviews

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Obkio

4.9 (55)

[View alternatives](https://www.capterra.com/p/186876/Obkio/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 2 - Reviews of Obkio

## Showing most helpful reviews

Showing 26-50 of 55 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Alex B.  
BI Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Great product & a must for every IT team"

July 29, 2021

5.0

\- Latency verification / issue - Website performance between hosting network and different agents around North America - Data history on latency - VOIP Quality - Latency & Network issues are easier to detect and report to different providers when required. You can pinpoint the problem and provide proof to resolve the issue in minutes, which leads to faster resolution.

Pros

\- Easy to use - Troubleshoot performance issues in minutes instead of days - A must if you manage infrastructure or customer websites - Great pricing

Cons

We did not find any yet after two years. Obkio keeps providing product updates!

Review Source

Response from Obkio

July 30, 2021

Hello Alex, Thank you for your great review! Our team is so happy that Obkio was able to offer so much value and we're excited to keep making our application even better! Cheers, The Obkio Team

TA

Trond A.  
Owner/Partner  
Information Technology and Services  
Used the software for: 6-12 months

### "Our Obkio Experience"

August 12, 2021

4.0

We have been very happy with the tool and use it as part of our service delivery.

Pros

It's very lightweight and easy to deploy with out having to deploy physical hardware or go to site, but can be done as well if needed.

Cons

Reporting and analysis of performance overtime vs just the real time statistics would be very beneficial.

Review Source

Response from Obkio

August 23, 2021

Hello Trond, Thank you for the kind feedback! We're so glad that you've been enjoying Obkio and we're excited to keep making it better! We're actually currently working on more reporting functionalities that we hope to release very soon! Cheers, The Obkio Team

yR

yan R.  
Network Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent monitoring software"

July 21, 2021

5.0

Obkio allows me to monitor between my datacenters and the cloud which is a big advantage for my current needs.

Pros

Obikio is easy software to used and many times it has allowed me to solve network problems

Cons

I will admit for the moment it does not have big thing that I do not like about this software :)

Review Source

Response from Obkio

July 28, 2021

Hello Yan, Thank you so much for your positive feedback and for taking the time to post this review. We're so happy that Obkio was able to help you and we hope it can continue bringing value! All the best, The Obkio Team

CP

Christoph P.  
Solutions Architect  
Telecommunications  
Used the software for: 2+ years

### "Very helpful troubleshooting tool"

December 15, 2020

5.0

Obkio has been part of multiple projects with us and their support team was always there to help and work odd cases with us.

Pros

Ease of access and lots of data to work with when troubleshooting a problematic network. The Obkio device integrates easily onto the customer network and provides instant reports.

Cons

Not a con but more of a feature request; Have a more graphical dashboard that can be installed in a support center environment that will instantly flag any issues and show them on screen.

Alternatives considered

[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

Reason for choosing Obkio

Support and ease of use.

Review Source

PT

Pierre T.  
I.T. Administrator  
Building Materials  
Used the software for: 6-12 months

### "An easy to deploy monitoring tool"

February 28, 2023

5.0

We needed a tool to optimize our network and to monitor critical services. Obkio does this perfectly.

Pros

Accurate measurement for monitoring and troubleshooting. Easy to setup and use.

Cons

Needs more reporting and exporting facilities.

Review Source

YL

Yasser L.  
Network Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Best diagnostic software I had ever used for network monitoring"

August 10, 2021

5.0

This product helped us to find network issues on the customer's network side and even in our Core network really fast. Compatible with most network manufacturers

Pros

The product is very easy to deploy on any network. The web interface is user-friendly. It is very fast in helping IT specialists to find a network issue like packet loss, route issue, etc. You will get the results instantaneous.

Cons

I would like to have the possibility of configuring Wireless network settings for the WIFi-capable probes through the Web APP interface.

Reason for choosing Obkio

s/o

Review Source

Response from Obkio

August 23, 2021

Hello Yasser, Thank you for this great review! We're so glad that Obkio was able to provide so much visibility on network problems. We're happy that you found Obkio to be easy to deploy and use! We're always looking to make our application better and will be looking into features for Wireless network settings for WIFi-capable probes. Cheers, The Obkio Team

SP

Steve P.  
It Manager / VoIP  
Telecommunications  
Used the software for: 1-2 years

### "Realy great tool for datacenter and office"

July 22, 2021

5.0

I realy like this product and they save me alot of time in trouble shooting. Now this tools are essential in my work.

Pros

Alert and we can see now the quality of my connection(s)

Cons

At this moment none beceause they reach what i need.

Review Source

Response from Obkio

July 28, 2021

Hello Steve, Thank you so much for taking the time to post this great review! We're so happy that Obkio has helped you out and we're looking forward to making it even better! All the best, The Obkio Team

SM

Samuel M.  
VoIP Admin  
Telecommunications  
Used the software for: 6-12 months

### "Great product for network monitoring and VoIP quality"

April 5, 2022

5.0

Pros

Very easy to deploy, data stats coming in within minutes and you can immediately get an idea how the network is behaving between you and between public agents (Google, Azure, etc.). The dashboard can be customized to your liking so you get relevant information quickly. The amount of data and options available are very adequate.

Cons

I can't think of any real cons as of now!

Review Source

Response from Obkio

April 12, 2022

Hey Samuel, Thank you so much for taking the time to post this review! It's our customers that allow us to constantly improve our application and the way we do business! All the best, The Obkio Team

Pierre-Luc L.  
VP System & Network Infrastructure  
Computer & Network Security  
Used the software for: 6-12 months

### "Monitoring network"

August 16, 2021

5.0

This is a great product to get all the statistic on a network

Pros

The feature that we like the most is the stat that we get and the alert. We can get the time between site, packet lost, voip quality.

Cons

The alert is the place where that need a improvement. We cannot add peaple exterrior of the users.

Review Source

Response from Obkio

August 23, 2021

Hello Pierre-Luc, Thank you so much for your positive comments and for taking the time to review our app! We're always looking to improve our application and will be reviewing our notification feature to make improvements in the future! Cheers, The Obkio Team

DT

Denis T.  
CEO  
Telecommunications  
Used the software for: 1-2 years

### "GREAT monitoring tool !!!"

July 22, 2021

5.0

Awesome team, just as efficient as their products. A MUST !!!

Pros

Simple and efficient. Installs easily and works like a charme right from the get go.

Cons

Nada ! there was no flaw or problem at any stage of the install the process and it has been a crucial part of delivering the real facts in some telco snags we had.

Review Source

Response from Obkio

July 28, 2021

Hello Denis, Thank you so much for your amazing feedback and for taking the time to review our app! It's a small gesture that means a lot to us and really helps us introduce our application to more people! Cheers, The Obkio Team

SC

Sophie C.  
President  
Chemicals  
Used the software for: 6-12 months

### "Reliable software and company"

March 17, 2021

5.0

The sales and support staff that we have interacted with are very knowledgeable and we trusted they would be able to help us.

Pros

Easy to implement and use Helped us identify problem areas that we weren’t previously aware of Customer service is responsive and helpful Value (price versus performance)

Cons

I don’t interact with the software on a daily basis. I was more involved in the beginning and at that point, I was impressed with the functionality of the software. Since then, my employees have only told me positive things, so there is nothing really negative to say.

Reason for choosing Obkio

Overall company experience and trust in their team. Pricing was also competitive

Review Source

Response from Obkio

July 28, 2021

Hello Sophie, Thank you so much for your amazing feedback and for taking the time to post this review. We hope Obkio can continue to bring value to you and your team! All the best, The Obkio Team

François G.  
ProjectManager  
Management Consulting  
Used the software for: Less than 6 months

### "Amazing customer service"

November 25, 2019

5.0

Instead of solving problems, we prevent them with Obkio. Truly a nice tool and a great time behind it.

Pros

The team behind Obkio is absolutely amazing and passionate about what they do. Whenever there's something different happening with our servers, they write an email to wave a flag and when we don't undserstand, they take time to explain the situation.

Cons

If there wasn't such a great customer service, I would find it a bit hard to navigate by myself on the website and to interprete the data, but it doesn't apply in this context since the team is always ready to help.

Reason for choosing Obkio

At first, we were thinking of using a very strong computer and do speed test with different companies. We finally realized that there was an easier option called Obkio.

Review Source

AC

Antoine C.  
IT manager  
Government Relations  
Used the software for: 6-12 months

### "Review"

August 13, 2021

5.0

Pros

Easy to use. Excellent visibilty on the network.

Cons

Nothing. This is a solid product for network monitoring.

Review Source

Response from Obkio

August 23, 2021

Hello Antoine, Thank you so much for taking the time to review our app. It's a small gesture that means a lot to us and really helps us introduce our application to more people! Cheers, The Obkio Team

JS

Jonathan S.  
Network Enginner  
Entertainment  
Used the software for: 2+ years

### "Great bang for the buck"

December 15, 2020

4.0

Works well for what we needed, does the proverbial job.

Pros

Easy to setup and implement, gives you basic site-to-site availability monitoring and graphs. Traceroutes are a nice to have for transient path changes too.

Cons

The ui is somewhat confusing at times. Often searching the right button to press to do what I need/want. No easy way to pause a node for a maintenance either.

Review Source

GL

Ghislain L.  
telecommunication technician  
Telecommunications  
Used the software for: Less than 6 months

### "Obkio network tools"

July 22, 2021

5.0

I know a fairly complete software that meets our needs.

Pros

personally I believe that I know a software that perfectly meets our needs.

Cons

I would like an interface a little more colorful and have the option of being able to put the interface in dark mode so I think that you have placed next to the upgrade of designates.

Review Source

Response from Obkio

July 28, 2021

Hello Ghislain, Thank you for the great feedback! We really appreciate it and it helps us continue to make our application better for all our users! Cheers, The Obkio Team

FL

Francois L.  
Network Engineer  
Entertainment  
Used the software for: 1-2 years

### "The truth between the network and the app team"

November 20, 2019

5.0

Pros

This application is very picky (in the good way). If it's all green, it ain't the network!

Cons

A few more integrations would be required to make this a proper alarming tool

Reason for choosing Obkio

Real time data, packet re-ordering detection

Review Source

FM

Frederick M.  
CEO  
Computer Networking  
Used the software for: I used a free trial

### "A tool that was missing before"

November 20, 2019

5.0

Obkio helped us better understand the network bottlenecks our customers experienced. Now, we are able to pin-point the exact link that's causing issues. Even more, we can fix issues before the client calls us since we get alerts before the performance is too degraded. Overall, this is a perfect tool for any network engineers & VoIP technicians!

Pros

It's full of stats. You get instant alerts. They have public agents in the 3 biggest cloud providers at the moment (Azure, Google and AWS). They have hardware agents when needed. Oh, and they listen to the customer, which is awesome!

Cons

It is priced fairly low for the amount of features you get. Also, they are constantly working on making it better with more features and public agents.

Alternatives considered

[Uptime.com](https://www.capterra.com/p/149314/Uptime/)

Review Source

AP

Alexandre P.  
President  
Information Technology and Services  
Used the software for: 6-12 months

### "Easiest and most efficient network monitoring software"

December 16, 2020

5.0

Pros

The software is very easy to deploy. The support is excellent, when we have questions or to help us as needed. The software is very well done and it quickly identifies network problems.

Cons

I don't really have a cons with the software, except that I would like it maybe a basic version so that I can deploy it to all my customers at our expense.

Review Source

ML

Martin L.  
Voip director  
Telecommunications  
Used the software for: 1-2 years

### "We love it"

July 15, 2020

5.0

Pros

Great application, we love it, monitoring is really easy and gives us results clearly and quickly

Cons

The cost still high does not allow us to monitor all our customers

Review Source

JL

Jean-Francois L.  
COO  
Computer Software  
Used the software for: 1-2 years

### "Perfect for identifying a problem with the internet"

August 23, 2021

5.0

Pros

Very useful for problem identification and resolution with ISP

Cons

It takes some technical knowledge, but it's not that complex and support is there to help us.

Review Source

Response from Obkio

August 26, 2021

Hello Jean-Francois, Thank you so much for your positive feedback and for taking the time to post this review! We're always looking to improve our application, our support, and our onboarding process! All the best, The Obkio Team

JS

Jonathan S.  
IT Admin  
Computer Software  
Used the software for: Less than 6 months

### "Great and easy to deploy tool for monitoring network"

November 21, 2019

5.0

People at Obkio are always there, from the initial setup to the after-sale services. They are very proactive. I really appreciate.

Pros

I was able to set up a complete network monitoring from 3 datacenters and our HQ in less than 1 day with Obkio agents and monitoring app. With Obkio, we can now precisely observe and detail our network issues, and have a lot of information when comes the time to do overall reports on our uptime for our clients, and when discussing about network problems with our ISP.

Cons

Nothing for now, works perfectly! New features are coming and we are ready to try!

Reason for choosing Obkio

Flexible tarification, no long-term contract, easy to deploy.

Review Source

GF

Gabriel F.  
President  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best product in the game"

April 12, 2022

5.0

Pros

Easy to use Accurate diagnostic Fairly cheap

Cons

I don't see any cons about this products

Review Source

Response from Obkio

November 10, 2022

Hi Gabriel, Thank you for taking the time to leave this great review. It's very appreciated! The Obkio Team

EG

Emilien G.  
Analyst  
Retail  
Used the software for: 6-12 months

### "A very good product"

November 19, 2019

5.0

Pros

The simplicity of installation, the Dashboard simplicity, the QoS monitoring (using DSCP values) and the affordable price of the product.

Cons

I have nothing to reproach the product, I find it very good.

Review Source

ET

Eric T.  
Senior consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "The tool you need to have to be ahead of problems"

October 1, 2020

5.0

Great team thst is big enough to deliver quality but still small enough to deliver that personal touch

Pros

Instananious value in getting a quick and clear view of problem areas on the network, internet service provider, managed service providers simply overlook.

Cons

Some refinment needs to be added to the alerting functions but this is a minimal thing that does not take away from the value of the product

Review Source

AD

Antony D.  
Dir. Adj. TI  
Maritime  
Used the software for: Less than 6 months

### "Excellent product"

August 23, 2021

5.0

Pros

Easy to implement, useful historical monitoring

Cons

I would have like it to have OSI layer 7 capability

Review Source

Response from Obkio

August 26, 2021

Hello Antony, Thank you so much for your positive feedback and review! We will take your request to our technical team! All the best, The Obkio Team

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