# YM Careers Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is YM Careers the right Job Board solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186894/YM-Careers/reviews --- YM Careers 4.6 (94) [View alternatives](https://www.capterra.com/p/186894/YM-Careers/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of YM Careers Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews JH Justin H Founder and Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “Our overall experience with YM Careers has been positive, from the back office communications all the way to the finished front end products.“ August 12, 2024 LK Lisa K Program ManagerHospital & Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “After multiple requests to remove a person from notifications the contact is still not removed.“ August 1, 2024 sk sanu k researcher's Education Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The platform uses advanced algorithms and machine learning to create customized career development plans for each user, taking into account their skills, interests, and career goals.“ February 13, 2023 sk sanu k researcher's Education Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “users have reported that the platform may experience technical issues, such as slow loading times or glitches, which can impact the user experience.“ February 13, 2023 RA Randa A Senior ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Posting options clear - open to additional suggestions to engage our community. “ December 4, 2023 Brian D SupervisorInformation Services, Self-employedUsed the software for: More than 2 years. “The value proposition of the sales team is lacking. “ August 30, 2023 PW Patrick W Web and Digital Media AssociateNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “sensitive content hidden\] is an excellent rep.“ July 29, 2024 Ann Marie F Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “Some of our hiring sites have had difficultly setting up their job postings and paying VIA credit card. “ April 1, 2022 ## Showing most helpful reviews Showing 1-25 of 94 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tamara O. Executive Director Executive Office Used the software for: 1-2 years ### "Great automated solution " August 24, 2021 5.0 Pros We were able to implement this job board through single sign on to provide a seamless experience for our members. The YM team worked with us on creating a site that will be similar to ours. We are doing an revenue shared model and it works well for us as we were able to get this technology with no set up charges. Cons Their customer team can be more proactive and provide a more personalized experience rather than automated reminders. However, it’s a huge step up from what we used to have and the job board is self-sufficient, which helped us free our plate. Review Source Response from Momentive Software August 31, 2021 Hi Tamara, Thank you so much for taking the time to leave a review for YM Careers! We are happy to hear the SSO provides a positive experience for your members, and that your revenue share has been a win for your organization. I can certainly understand the need for more frequent, personal communications with our customer success team - they are always available to answer any questions around the technology as well sales and marketing strategy to increase engagement and drive revenue. I will reach out to our team and have someone follow up with you. Please be sure to check your Admin portal as we upload the latest sales and marketing tools there for your review on a regular basis. Best, Dawn DiLorenzo Director of Marketing YM Careers ET Eleanor T. Marketing lead Non-Profit Organization Management Used the software for: 1-2 years ### "Easy, turn-key career center solution" June 24, 2021 4.0 The professional-looking site has been well-received and successfully driven non-dues revenue for us too! Pros YMCareers seamlessly set up (for free) our customized, branded career center very quickly and effectively. They were able to pre-populate our job site with similar positions from other sources. YMCareers was also able to integrate their system with our membership database for a single-sign-on (SSO.) Cons Customer service is responsive, but adding new features is a bit more cumbersome and sometimes there were typos and other lack of attention to detail - but the overall experience has been positive. Alternatives considered [Naylor Job Board & Career Center](https://www.capterra.com/p/193045/Boxwood-Job-Board/)[HiringOpps](https://www.capterra.com/p/197756/HiringOpps/) Reason for choosing YM Careers Postings from other sites and more extensive coverage for our postings. All administration, billing and marketing assistance provided. Review Source Response from Momentive Software July 12, 2021 Hi Eleanor, We are so happy that you and your members are pleased with the career center. And so excited to see your note about driving non-dues revenue for your association! We strive to ensure that our implementation process is seamless, delivering a top-notch product that drives revenue to your organization and helps your members find new opportunities that meet their professional goals. We continuously work to provide the best customer service and will take your feedback to expand our self-service tools and enhance our support. Best, Dawn DiLorenzo Director of Marketing YM Careers AM Anthony M. Career Services Coordinator Public Relations and Communications Used the software for: 2+ years ### "Customer Support is Excellent, UX is just okay!" September 27, 2021 3.0 YM has had a long relationship with PRSA and I think we enjoy the customer experience with the organization. With that being said, I am rather new and I have addressed these concerns before, the UX is outdated in comparison to other platforms. I know the organization seems like its adding features that make it cool but what is really cool is simplifying some of the most used inputs on the front end, like posting a job! Pros It's very easy to use on the backend Cons It's dated in terms of the UX experience for the time period Review Source Response from Momentive Software January 20, 2022 Hi Anthony, Thank you for taking the time to review YM Careers. I'm happy that you are satisfied with its ease of use. We are always working to improve and enhance the functionality and UX of our products, and launched several new features and upgrades in 2021. Keep looking out for changes and improvements in 2022! Best, Dawn DiLorenzo Director of Marketing VR Verified Reviewer Program Manager Non-Profit Organization Management Used the software for: 6-12 months ### "YM Careers has a quality product and some of the best customer service" June 5, 2020 5.0 What I like most about YM Careers are its customer support services. Our account representative is efficient, fast, knowledgeable, and will assist us with our questions to ensure we got the right solution to our challenges. They even help to anticipate the future needs of our organization and membership, then advise how we can better serve our members with their product services. Truly one of the best customer service experiences I've had the pleasure of working with. It's as if they are a member of our staff! Pros As a program manager, I appreciate the quality of administrative control that I have behind the scenes. I've been using the product for under a year, yet the ease of use and the quality of support I can provide our users is excellent! Their products are so well-tailored to our industry; we are considering adopting a second service because of the quality and easy-of-use of there products and services. Cons What I've suggested for future consideration is for YM Careers to consider better integration of single-sign in if we use multiple products. It's a challenge to our members when we have to provide them various usernames and passwords if we were to use different products/services from YM Careers. Review Source Response from Momentive Software June 16, 2020 Thank you for your review! We are pleased to hear that your experience using our product has been an easy and productive one! We also continue to work on our integration points to better provide a better overall user experience for members. VR Verified Reviewer HR Associate Human Resources Used the software for: 6-12 months ### "YM Careers Job Board" December 2, 2021 4.0 Pros We find the Job Board to have enough support and tutorials on how to better use the software, and also enjoy the ability to add customizations to it Cons Only a main administrator receives emails and updates, and we would like for the whole team to have access to that feature. Review Source Response from Momentive Software December 10, 2021 Thank you for your review. I'm so glad you are having a positive experience with your YM Careers job board and our support. We can add other contacts to receive newsletters and emails so please reach out to your customer success rep or YMPartnerReps@communitybrands.com to add other contacts. I cannot see your contact information in this Capterra portal so I'm unable to reach out to you directly. Best, Dawn DiLorenzo Director of Marketing YM Careers Sara S. Director of Communications Non-Profit Organization Management Used the software for: 2+ years ### "Great job site management " October 26, 2021 5.0 Pros I love the dashboard and the ease of use. Customer service is prompt and helpful! Cons Sometimes it is hard to navigate the UX of the site but it gets easier the more you use it. Review Source Response from Momentive Software October 27, 2021 Hi Sara, Thank you for your review of YM Careers job board software! We are so pleased that you find the dashboard and customer service helpful. Please reach out to our customer success team if you need any help with navigating the site! We are here to help. Best, Dawn DiLorenzo Director of Marketing YM Careers VR Verified Reviewer Advertising Sales Manager Legal Services Used the software for: 2+ years ### "ISBA Career Center" April 22, 2021 5.0 We seldom have any issues, when we do they are addressed immediately and resolved. Pros Ease of use, and provides us with an extra revenue stream. Cons No problems with this software. It is better than anything we had previously used. Review Source Response from Momentive Software April 29, 2021 Thank you so much for such a wonderful review! Our team at YM Careers works hard to develop career center technology that is easy to use, and helps our association customers better engage with their members and drive non-dues revenue. On behalf of our entire team, thank you for being a YM Careers customer! Best, Dawn DiLorenzo Director of Marketing Brian D. Admin Information Technology and Services Used the software for: 1-2 years ### "Great Platform for Job board or Career Sites" October 22, 2020 5.0 Excellent Pros UI design Job Panel Network of job openings feed Cons So far I have not experienced anything I would call a con. Switched from [SmartJobBoard](https://www.capterra.com/p/10010763/SmartJobBoard/) Better Features and Sales Team Review Source Response from Momentive Software October 23, 2020 Hi Brian, thank you for your review! We're happy to hear that your experience thus far using YM Careers has been a great one, and that you're enjoying the new UI design as well as the Pane View. ML Matthew L. Data Analyst Non-Profit Organization Management Used the software for: 2+ years ### "YM Careers Easy and Beneficial" May 24, 2019 5.0 I've worked with YM Careers while at two associations and strongly recommend the job center to everyone looking for a turnkey operation and member benefit. The support staff is excellent, and responsive. Pros Very little required effort on the client side, excellent ease of use for members, royalty program is great for the work/investment put in. Cons Lack of ability to modify job center look and feel Review Source Response from Momentive Software June 5, 2019 Hi Matthew, thank you for your review! We too have enjoyed working alongside your organization and are proud to provide our partners with turn-key solutions. VR Verified Reviewer Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Very pleased!" May 30, 2019 5.0 Very, very happy. Pros YM Careers functions as a true partner. We've been very happy with the product, and especially, with our partnership. They are professional, helpful, and very proactive. Couldn't be happier! Cons The marketing emails aren't flexible/customizable enough. Review Source Response from Momentive Software June 5, 2019 Hello, thank you for your review! We appreciate our partners and are happy to provide the best experience possible with continuous ideas for a lifelong partnership. SD Shelly D. Director of Marketing and Membership Non-Profit Organization Management Used the software for: 2+ years ### "If you need a job board for your organization, look no further" October 11, 2021 5.0 YM Careers has made it so easy to provide a professional job board to our members. They take care of everything - and if a job seeker or an employer has a question - they are quick to respond and help. This is a huge member benefit yet takes very little time from our small and over-stretched staff. Pros YM Careers makes this platform turn-key easy. Implementation was easy and on-going support is excellent. This continues to be a huge benefit for our members and a nice way to earn non-dues revenue, yet it takes very little effort from our staff. That's the pitch you usually hear when someone tries to sell you a platform or service - but this time - it turns out to be all true. Cons I don't see any downsides to the software. Perhaps the credit card processing fees could be lower, but the software itself is great. Review Source Response from Momentive Software October 14, 2021 Hi Shelly, Thank you so much for taking the time to review YM Careers. I'm so happy our sales pitch matches the actual experience! I'm not sure the credit card fees are set by YM Careers but I will send your feedback onto the team that handles that. Best, Dawn DiLorenzo Director of Marketing YM Careers RB Rachael B. Content & Communications Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great non-dues revenue source" May 30, 2019 5.0 We have been a YM Careers customer for many years (including the software's previous iterations as CareerBank, etc.). We are very happy that , as part of the Community Brands umbrella, we were recently able to implement a single sign-on system with our main website, powered by Aptify (also a Community Brands product). Pros YM Careers enables us to provide a full-featured, niche job board to our members without having to develop or purchase any software ourselves. The revenue-share model has enabled us to have a stream of non-dues revenue, while providing a very valuable service to accounting job seekers and employers. The back-end admin areas allows us to track all of the transactions and user information and manage discount codes. Cons In a perfect world, we would love to be able to host the functionality within our main website rather than on a separate website. Review Source Response from Momentive Software June 5, 2019 Hi Rachael, thank you for your review! We strive to continue in our quest for innovation by integration and provide our partners with more to come! SK Steve K. President Staffing and Recruiting Used the software for: 2+ years ### "ManufacturingJobs.com" March 29, 2021 5.0 Pros I have been using YM Careers job board software since 2003. It works flawlessly bringing together my employer and jobseeker clients. Never a question on how to post a job from employers or how to respond to the ads from the job applicants. Several employer pay options are available including credit card, invoice, or check. Real-time dashboard gives me a quick reference to traffic and sales data. Cons No complaints on our YM Careers partnership. They have many years improving their processes and that continuous improvement mentality is reflected in the product. Review Source Response from Momentive Software April 16, 2021 Steve, Thank you for being a customer for 13 years! We are so happy to hear that the platform works so well for your members and employers, and for your team! Please do not hesitate to let us know how we can continue to improve our products and services! We will be releasing lots of great new functionality this year! Best, Dawn DiLorenzo Director of Marketing YM Careers EW Edward W. Executive Director Accounting Used the software for: 2+ years ### "ASCSOP use of YM Careers" June 28, 2022 5.0 I've used these folks at several client associations going back 15 years. Pros Ease of use for people seeking or posting jobs. Cons This is a non applicable item, we would have stopped using a bad service. Review Source Response from Momentive Software June 29, 2022 Hi Edward, Thank you for taking the time to leave this review! We're so glad to hear that your association, members, and employers find our job board software easy to use. We're honored to have been a partner to you for 15 years (and counting). Best, Lauren Lanz YM Careers Marketing Specialist RS Rose S. Administrative Coordinator Education Management Used the software for: 2+ years ### "Well done!" September 22, 2021 4.0 My opinion is highly colored by experience with YM Careers staff - our Customer Success Manager and Customer Service. They are exceptionally good: they have answers, they seem to be good with the employers and understand the concept of customer service. Without that, the best software could be a bust. Pros The software does its job. If we didn't have validation turned on, I would have no problems! Cons No easy way to identify a job order to an employer. What's the difference between Item ID and Order ID? I didn't know until quite recently that the purpose of Job Name is to do that. Review Source ST Seth T. COO Political Organization Used the software for: 2+ years ### "Clean career center" July 23, 2020 4.0 Pros This is a clean design and well maintained, software that allows us to have many options for sales of career posts. We definitely love the network that allows customers to syndicate jobs to other career centers, including diversity network. Cons Backend feels a little bit dated and our share of sales is sent in a monthly check instead of a daily transfer. Review Source Response from Momentive Software August 4, 2020 Hi Seth, thank you for your review! We're happy to hear that your association is enjoying the many functionalities and options our career center platform provides, especially the diversity network! We will also keep your feedback in mind as we continue to work on updates to our backend. PM Pat M. National Sales Director Media Production Used the software for: 2+ years ### "Why We Use YM Careers" May 31, 2019 4.0 Have used YM Careers for almost 12 years and have found when we have a problem (which is rare), we receive the appropriate customer service and resolution. We've worked together to build and maintain a strong and positive relationship. Pros What we like most about the software is... Good financial tracking; great and responsive customer service; reliable job and resume database; easy to use; priced reasonably. Cons What we like least about the software is the reports are limited. Review Source Response from Momentive Software June 5, 2019 Hi Pat, thank you for your review! We pride ourselves in our ability to identify and resolve problems our partners face to ensure the value of their partnership with us. MP Maura P. sales manager Marketing and Advertising Used the software for: 6-12 months ### "YM provides a fantastic service!" February 24, 2022 5.0 Great! Highly impressed by the interactions we have had with the team at YM and the product. Pros The job boards are easy to operate from the admin & user side. Set up was very easy & the YM team made the selection & integration process as simple as possible. Cons The biggest issue I have with the way I use the software is that when I try to create a new employer i am unable to do so if they have an existing YM account through another job board, i have to contact customer support to do it manually. I feel we should be able to search any email & if it comes back that the email exists within the system as an employer user account, then we should be able to maybe push an email to that person who can click a link authorizing our access to their account to post a job on their behalf / associating them with our job board. Review Source KB Karla B. Director of Member Services Legal Services Used the software for: 2+ years ### "Ease of use and accessibility " July 14, 2020 5.0 Pros We have hands on, instant access to our platform. The ease of controlling the pricing, discounts, promotions and approving messaging is a wonderful feature. Cons There are none we can think of at this time. Review Source Response from Momentive Software July 17, 2020 Hi Karla, thank you for your review! We are happy to hear that your experience with YM Careers has been a positive one. We strive to deliver the best platform to our partners that is easy to use and efficient, while allowing partners to have full access and control to use it as needed. ME Mark E. web master Libraries Used the software for: 1-2 years ### "Member benefit - job seekers & employers" December 2, 2021 5.0 very positive responsive by phone & email Pros the ease of administering it; how YM did/does all of the heavy lifting Cons very minor: the limited customizability of the employer login page Review Source Response from Momentive Software December 9, 2021 hi Mark, Thank you for your review and we are so glad to here your experience with YM Careers is so positive! Please let us know of anything we can do to improve! Best, Dawn DiLorenzo Director of Marketing YM Careers EM Earl M. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "WORTH IT!" July 6, 2021 5.0 The organization and I are very pleased with YM. It requires very little time and pays off in spades. We've been happy for years. Pros While I personally use the software infrequently, others have used it extensively and love it. It literallyy pays for itself!!! I get notices from YM and respond immediately because I know if YM is contacting me, it's important worth my time. You can't go wrong with YM! Cons I don't really have anything negative to say about YM. In fact, I've recommended YM to another client who is about to sign on. Review Source Response from Momentive Software July 9, 2021 Thank you for your review. We are excited to see that the YM Careers platform pays for itself at your organization. And thank you for your recommendation to a new customer! Best, Dawn DiLorenzo Director of Marketing YM Careers SB Susan B. Career Center Manager Hospital & Health Care Used the software for: 2+ years ### "job board software" June 4, 2019 4.0 Pros customer service provided to employers posting jobs Cons metrics/tracking of apply clicks and applications Review Source Response from Momentive Software June 7, 2019 Hi Susan, thank you for your review! We make it a priority to provide the best customer service possible to our partners while continuing to work on new features and updates for optimization. KM Karla M. Editor-in-Chief Financial Services Used the software for: 2+ years ### "Excellent career platform!" May 30, 2019 5.0 My experience with YM Careers has been extremely positive! The team is helpful, attentive and professional. YM Careers cares about its partners, but above all it listens to its partners' needs and evolves accordingly. Pros Ease of use. Customer support and marketing ideas provided directly by YM Careers to your inbox. Cons It needs more international partners. At the present time most job postings are from the U.S., I would like to see more job posts from around the world. Review Source Response from Momentive Software June 5, 2019 Hi Karla, thank you for your review! We really do care about our partners and providing them with what they need and want will always be our #1 priority! RD Rachel D. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Great source of non-dues revenue" September 21, 2021 5.0 We have had excellent customer support not only for set up but for ongoing review of our marketing in order to continue seeing growth and success. Pros YM Careers has been able to deliver non-dues revenue to the organizations while providing members with a valuable career resource Cons The platform is full featured and does take a little time to understand. Fortunately we have had excellent customer service to set up our reporting and other functions. Review Source LP Lucy P. Assistant Director Non-Profit Organization Management Used the software for: 2+ years ### "assistant director " September 21, 2021 4.0 fast communication - very helpful Pros online service, creative product package and the information included on the admin side is very helpful Cons the software search for members post can be more user friendly Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.