--- title: "YM Careers Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is YM Careers the right Job Board solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/186894/YM-Careers/reviews/" page_type: "reviews" language: "en" --- YM Careers 4.6 (94) [View alternatives](https://www.capterra.com/p/186894/YM-Careers/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 23rd, 2026 # Reviews of YM Careers Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews JH Justin H Founder and Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “Our overall experience with YM Careers has been positive, from the back office communications all the way to the finished front end products.“ August 12, 2024 LK Lisa K Program ManagerHospital & Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “After multiple requests to remove a person from notifications the contact is still not removed.“ August 1, 2024 sk sanu k researcher's Education Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The platform uses advanced algorithms and machine learning to create customized career development plans for each user, taking into account their skills, interests, and career goals.“ February 13, 2023 sk sanu k researcher's Education Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “users have reported that the platform may experience technical issues, such as slow loading times or glitches, which can impact the user experience.“ February 13, 2023 RA Randa A Senior ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Posting options clear - open to additional suggestions to engage our community. “ December 4, 2023 Brian D SupervisorInformation Services, Self-employedUsed the software for: More than 2 years. “The value proposition of the sales team is lacking. “ August 30, 2023 SP Susanne P Portfolio Manager, MembershipNon-Profit Organization Management, 201 - 500 employeesUsed the software for: Less than 6 months. “YM Careers powers the ASME Career Center and Job Board in a tunr key manner, meanting YM powers the platform as well as conducts recruitement sales and provides excellent marketing and creative support not just for the ASME Career Center but also for the ASME Virtual Career Fair.“ September 22, 2021 Ann Marie F Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “Some of our hiring sites have had difficultly setting up their job postings and paying VIA credit card. “ April 1, 2022 ## Showing most helpful reviews Showing 1-25 of 94 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sara S. Director of Communications Non-Profit Organization Management Used the software for: 2+ years ### "Great job site management " October 26, 2021 5.0 Pros I love the dashboard and the ease of use. Customer service is prompt and helpful! Cons Sometimes it is hard to navigate the UX of the site but it gets easier the more you use it. Review Source Response from Momentive Software October 27, 2021 Hi Sara, Thank you for your review of YM Careers job board software! We are so pleased that you find the dashboard and customer service helpful. Please reach out to our customer success team if you need any help with navigating the site! We are here to help. Best, Dawn DiLorenzo Director of Marketing YM Careers LS Lisa S. Senior Content Manager Non-Profit Organization Management Used the software for: 1-2 years ### "There is NO competition to YM's Job Board" March 26, 2021 5.0 Did I say this company and product rocks yet? I had a VERY dismal time with another job board provider, the account rep had an always full mailbox, the tech team while relatively supportive was not very stellar, and the owner of the company literally yelled at my VP once. The quality of care, product and service and caliber of professionalism at YM cannot be understated. And see above for the amazing customer service. Truthfully, for a nice job board site, you would do yourself a disservice not going with YM (and you will probably get some headaches). Pros For the software itself, it's very easy to use on both the front and back end. Running reports, helping customers as the administrator is very simple and most of it is out-of-the-box yet customizable to our industry and needs. It is really so easy to do everything I need, including pulling numbers on specific products or users. To post a job on the front end or a resume is incredibly easy as well. I have had no legitimate complaints from customers. Perhaps the best thing about thing about this software though is the customer service. I mean it's incredible on every end and from every angle. We get marketing support, sales support and customer service support for us and our job seekers/job posters. I can't stress enough how awesome the YM Careers team is, especially our account rep Nena. She could not be easier or more fun to work with, she's a fantastic account exec and goes above and beyond all the time! Cons The things I like least about the software itself is that I cannot find any issues to help fix! I literally have zero complaints--which is weird for me. Review Source Response from Momentive Software April 16, 2021 Hi Lisa, Thank you so much for such an amazing review! Our team works so hard to provide our customers with not only a stellar technology solution that is continually updated and improved, but expert sales, marketing and support experience to help you improve member engagement and increase non-dues revenue! On behalf the entire team here at YM Careers, thank you so much and please be sure to reach out to your dedicated partner rep if you ever need any help! Best, Dawn DiLorenzo Director of Marketing YM Careers AM Anthony M. Career Services Coordinator Public Relations and Communications Used the software for: 2+ years ### "Customer Support is Excellent, UX is just okay!" September 27, 2021 3.0 YM has had a long relationship with PRSA and I think we enjoy the customer experience with the organization. With that being said, I am rather new and I have addressed these concerns before, the UX is outdated in comparison to other platforms. I know the organization seems like its adding features that make it cool but what is really cool is simplifying some of the most used inputs on the front end, like posting a job! Pros It's very easy to use on the backend Cons It's dated in terms of the UX experience for the time period Review Source Response from Momentive Software January 20, 2022 Hi Anthony, Thank you for taking the time to review YM Careers. I'm happy that you are satisfied with its ease of use. We are always working to improve and enhance the functionality and UX of our products, and launched several new features and upgrades in 2021. Keep looking out for changes and improvements in 2022! Best, Dawn DiLorenzo Director of Marketing KR Kelli R. Membership Director Non-Profit Organization Management Used the software for: 2+ years ### "Best Job Board Platform Around!" September 27, 2021 5.0 Like I mentioned above...the customer service with \[SENSITIVE CONTENT\] is phenomenal. She is always looking at ways to improve our Career Center and sending me webinars to attend to help. Pros We have been a client of YM Careers (previously JobTarget) for almost 10 years. YM Careers is very easy to use and the customer service is above any other customer service I receive elsewhere (\[SENSITIVE CONTENT\] is amazing!). I specifically like where we receive an email suggesting that we use a pre-made promotional piece that they send to our employers in the system and elsewhere and usually that same week, we have an uptick in our job postings, which is additional non-dues revenue for us! Cons There has been nothing that I would change or like least. It really is simple to use. Reason for choosing YM Careers We continually get emails or calls from competitors (like Boxwood, etc.) asking us to attend a demo or to switch to them and I happily turn them down because we are so happy with YM Careers. Review Source Response from Momentive Software April 18, 2022 Hi Kelli, Thank you so much for your review of YM Careers - we are so happy to hear that although our competitors are knocking on your door, we are giving you no reason to let them in! :) Best, Dawn DiLorenzo Director of Marketing YM Careers GZ Gabriel Z. Partnership Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Prospanica REview" September 20, 2021 5.0 Pros I love how easy it is to add an employer, resolve an issue for an employer, check if they have access and add access if they don't. It's quick and easy to perform a walkthrough and show the areas and functionality of the job board. Cons I wouldn't say there are any things I don't like but I believe there's always room for improvement, a lot of times I have to refer to my email or Trello for accounts that needed to be added or updated or having an issue. It would be great to have an area on the backend to put those notes or tasks/outstanding items to have it all in one place. Also the Insights tab, data, data and data is what our employers constantly bring up, particularly metrics on demographics, industry and function and which jobs perform the best. The more data we can get, the better. Reason for choosing YM Careers N/a Review Source CP Carrie P. Project Manager Education Management Used the software for: Less than 6 months ### "YM Careers, a hands off approach to great job baords!" December 9, 2022 5.0 Got off to a strange start, the sales team was a bit hard to follow as to what features are available and how I as the customer make my selections as to what is included and what is not in terms of features. Once I made it past the sign up, all else was mostly smooth. It would have been nice to have been given a comprehensive list of available options with pricing and exactly what needs to be done to implement additional features. We were selling postings with features that we were not aware were not yet set up. Pros The hands off administration once the job board is set up. The customer service team is timely and helpful! Cons The Job Board itself is less customizable than I would like, however, it is very clean and modern in both looks and usability so there is less I am seeking to customize than previous boards. Review Source Response from Momentive Software December 13, 2022 Hi Carrie, Thanks so much for leaving this review, we greatly appreciate your feedback. We're so glad you switched to YM Careers and hope you continue to enjoy the hands-off approach, user experience, and customer service. Let's ramp up your business! Best, Lauren Lanz Farrar | YM Careers Marketing Specialist VR Verified Reviewer Program Manager Non-Profit Organization Management Used the software for: 6-12 months ### "YM Careers has a quality product and some of the best customer service" June 5, 2020 5.0 What I like most about YM Careers are its customer support services. Our account representative is efficient, fast, knowledgeable, and will assist us with our questions to ensure we got the right solution to our challenges. They even help to anticipate the future needs of our organization and membership, then advise how we can better serve our members with their product services. Truly one of the best customer service experiences I've had the pleasure of working with. It's as if they are a member of our staff! Pros As a program manager, I appreciate the quality of administrative control that I have behind the scenes. I've been using the product for under a year, yet the ease of use and the quality of support I can provide our users is excellent! Their products are so well-tailored to our industry; we are considering adopting a second service because of the quality and easy-of-use of there products and services. Cons What I've suggested for future consideration is for YM Careers to consider better integration of single-sign in if we use multiple products. It's a challenge to our members when we have to provide them various usernames and passwords if we were to use different products/services from YM Careers. Review Source Response from Momentive Software June 16, 2020 Thank you for your review! We are pleased to hear that your experience using our product has been an easy and productive one! We also continue to work on our integration points to better provide a better overall user experience for members. VR Verified Reviewer HR Associate Human Resources Used the software for: 6-12 months ### "YM Careers Job Board" December 2, 2021 4.0 Pros We find the Job Board to have enough support and tutorials on how to better use the software, and also enjoy the ability to add customizations to it Cons Only a main administrator receives emails and updates, and we would like for the whole team to have access to that feature. Review Source Response from Momentive Software December 10, 2021 Thank you for your review. I'm so glad you are having a positive experience with your YM Careers job board and our support. We can add other contacts to receive newsletters and emails so please reach out to your customer success rep or YMPartnerReps@communitybrands.com to add other contacts. I cannot see your contact information in this Capterra portal so I'm unable to reach out to you directly. Best, Dawn DiLorenzo Director of Marketing YM Careers VR Verified Reviewer Advertising Sales Manager Legal Services Used the software for: 2+ years ### "ISBA Career Center" April 22, 2021 5.0 We seldom have any issues, when we do they are addressed immediately and resolved. Pros Ease of use, and provides us with an extra revenue stream. Cons No problems with this software. It is better than anything we had previously used. Review Source Response from Momentive Software April 29, 2021 Thank you so much for such a wonderful review! Our team at YM Careers works hard to develop career center technology that is easy to use, and helps our association customers better engage with their members and drive non-dues revenue. On behalf of our entire team, thank you for being a YM Careers customer! Best, Dawn DiLorenzo Director of Marketing Brian D. Admin Information Technology and Services Used the software for: 1-2 years ### "Great Platform for Job board or Career Sites" October 22, 2020 5.0 Excellent Pros UI design Job Panel Network of job openings feed Cons So far I have not experienced anything I would call a con. Switched from [SmartJobBoard](https://www.capterra.com/p/10010763/SmartJobBoard/) Better Features and Sales Team Review Source Response from Momentive Software October 23, 2020 Hi Brian, thank you for your review! We're happy to hear that your experience thus far using YM Careers has been a great one, and that you're enjoying the new UI design as well as the Pane View. BS Brock S. Director of Marketing, Communications, & Education Defense & Space Used the software for: 1-2 years ### "Risk-free way to add member value & increase non-dues revenue!" July 15, 2020 4.0 Partnering with YM Careers helped us raise our profile to continually become the most invaluable resource to people in our industry. Our Career Center is now a major tool for exposure within our industry. It also allows us to capture more non-dues revenue from member organizations that don't fall within their traditional advertising/exhibition/sponsorship budgets. We're now capturing revenue from their Talent Acquisition budgets that were previously not coming to our association. Pros The fact that YM Careers runs it's own sales operation and then pays out a royalty to the client, makes this a completely risk-free way to add tremendous value and increase non-dues revenue! It also allows small staff associations to largely "set-it-and-forget-it" once they've determined their market segment and added the appropriate links to their own websites and newsletters. Cons Even though our AMS is also within the Community Brands family, there still isn't really a true integration with our AMS. New Career Center leads should automatically feed into our AMS, but unfortunately, this still doesn't happen. Reason for choosing YM Careers We chose YM Careers because it was a no-cost option because they have their own sales team. Review Source Response from Momentive Software July 23, 2020 Hi Brock, thank you for your review! Becoming the premier resource for talent and jobs in your industry is one of the benefits we want all our partners to experience, and we are happy to hear how valuable your association has become to your members and industry professionals. We are also continuing to work on our integrations with our AMS products to provide a more seamless experience for you. JA Jocelyn A. Director of Inclusion and Outreach Legal Services Used the software for: 2+ years ### "Just Right for Associations" May 2, 2022 5.0 Pros YM Careers allows us to provide a job board for our members with manageable administrative input. Members can post and search job opportunities to maximize their careers. We can easily access a data dashboard that shows how our members are using the service. Cons I cannot think of anything that doesn't make this tool easy. Review Source Response from Momentive Software May 12, 2022 Hi Jocelyn, Thank you for leaving this great review! We love your review title - "Just Right for Associations" - as that's what we strive to be for organizations across all industries and professions. Our goal is to grow your members' careers while our software and Customer Success team takes all the heavy lifting away from your association staff. If you ever do have any questions or concerns, please don't hesitate to reach out to our team! Best, Lauren Lanz YM Careers Marketing Specialist MR Marcia R. CEO Human Resources Used the software for: 2+ years ### "Invaluable" September 28, 2021 5.0 We have been with YM for a long time. We recently looked at what else was out there and chose to keep our partnership because we have grown together! YM remains responsive and are super receptive to our ideas for customization! Pros We have had the best and most responsive support from our Account Managers and our partners at YM! Cons Maybe reporting but nothing we aren’t able to work around. Review Source Response from Momentive Software April 18, 2022 Hi Marcia, Thank you for taking the time to leave a review for YM Careers. We have an upgrade to our reporting coming soon - be sure to look out for the note from our partner services team soon! Best, Dawn DiLorenzo Director of Marketing YM Careers JA Janki A. Membeship Coordinator Hospital & Health Care Used the software for: 2+ years ### "YM Careers " September 21, 2021 5.0 My overall experience with YM Careers has been excellent. They do a great job maintaining their resources on their website for customers like us to take advantage of - I personally love utilizing their marketing materials and toolkits. Overall, the software and staff is fantastic to work it! Pros This software is user friendly and easy to navigate. Cons I honestly don't have any CONs about this software - In my opinion, it's very user friendly. Review Source sK sanu K. researcher's Education Management Used the software for: 2+ years ### "it is an excellent choice for anyone looking to take their career to the next level." February 13, 2023 5.0 It is an innovative career development platform that provides individuals and organizations with the tools and resources they need to grow their careers and reach their goals. Pros its personalized approach to career development. The platform uses advanced algorithms and machine learning to create customized career development plans for each user, taking into account their skills, interests, and career goals. This makes it easy for individuals to focus on the areas that are most important to them and to make meaningful progress in their careers Cons users have reported that the platform may experience technical issues, such as slow loading times or glitches, which can impact the user experience.The cost of YM Careers can be a barrier for some individuals, particularly those who are just starting their careers or who have limited budgets. Review Source CT Caitlin T. International Events Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "We love this product and our representative \[SENSITIVE CONTENT\] !" September 21, 2021 5.0 We love working with \[SENSITIVE CONTENT\] - she has helped us maximize our account in an incredible way! Pros The software is so easy to use on the administrative side and the user side. We get such great feedback from our members who use it every single day. I love how easily it integrates into our own website. Cons I only wish we would have maximized our membership features sooner. Review Source AP Angelia P. ASRM Website Manager Hospital & Health Care Used the software for: 2+ years ### "ASRM Career Center with YM Careers" June 8, 2020 5.0 The ASRM's experience with YM Careers has been extremely positive. YM Careers continues to innovate and upgrade their software leading to more options for us and our members. We have a dedicated service representative with YM Careers who is always knowledgeable and prompt to give us information on new offerings and opportunities. Pros This software meets a variety of needs of ASRM users. It's easy to both post a job and search for a new position. I especially like that a user can purchase job posting add-ons to help with discoverability. It has a self-contained messaging system that allows users to search for a job while holding down a current position. And their marketing tools are amazing - so useful and constantly updated. The Career Fair module is a must for our organization. It is both easy to use and implement allowing employers to easily connect with job seekers during our annual conference. Cons I think that there's a little bit of a learning curve for our members who are physicians and do not often read instructions sufficiently but this is often solved by YM's customer support. Review Source Response from Momentive Software June 9, 2020 Hi Angelina, thank you for your review! We strive to continuously meet the needs of all our customers and those of their members/users to provide the best experience possible. KB Karla B. Director of Member Services Legal Services Used the software for: 2+ years ### "Ease of use and accessibility " July 14, 2020 5.0 Pros We have hands on, instant access to our platform. The ease of controlling the pricing, discounts, promotions and approving messaging is a wonderful feature. Cons There are none we can think of at this time. Review Source Response from Momentive Software July 17, 2020 Hi Karla, thank you for your review! We are happy to hear that your experience with YM Careers has been a positive one. We strive to deliver the best platform to our partners that is easy to use and efficient, while allowing partners to have full access and control to use it as needed. ME Mark E. web master Libraries Used the software for: 1-2 years ### "Member benefit - job seekers & employers" December 2, 2021 5.0 very positive responsive by phone & email Pros the ease of administering it; how YM did/does all of the heavy lifting Cons very minor: the limited customizability of the employer login page Review Source Response from Momentive Software December 9, 2021 hi Mark, Thank you for your review and we are so glad to here your experience with YM Careers is so positive! Please let us know of anything we can do to improve! Best, Dawn DiLorenzo Director of Marketing YM Careers GM Greg M. Associate Publisher Business Supplies and Equipment Used the software for: 2+ years ### "YM Careers is an excellent business partner and innovator" September 21, 2021 5.0 Excellent! The team of YM Careers is made up of top-notch pros. Pros EXCELLENT marketing tools for job board promotion Cons More revenue metrics needed on our business partnership Review Source JK John K. Coordinator, Business Development & Industry Partnerships Non-Profit Organization Management Used the software for: 2+ years ### "Great Review" May 30, 2019 5.0 Very Good. Pros Easy to use and always innovative with the job board market. Fantastic website and ability to measure success Cons Nothing Really. I cant see myself using any other. Review Source Response from Momentive Software June 5, 2019 Hi John, thank you for your review! We hope to continue providing innovative ideas for our products and our partners who contribute to our success. MT Marian T. Membership & Communication Specialist Veterinary Used the software for: 2+ years ### "Software & People That Help Host a Thriving Career Center" June 10, 2020 5.0 YM Careers has been very helpful, responsive and great at training. They take the time to make sure all admins of the software are given the opportunity to learn the capability of it to host a thriving career center. Pros I really like how user friendly this is for both job seekers and recruiters. There are many features for the seekers to utilize during their job search, such as resume review, job alerts, etc. This is a really well developed platform. Cons The admin side of the software does require some training to understand and learn. There are a lot of features for the software administrator to take advantage of, it just takes some investment to learn the full capability of it. Review Source Response from Momentive Software June 16, 2020 Hi Marian, Thank you for your review! We aim to provide both job seekers and recruiters with the best user experience. Our features such as resume review and job alerts that you mentioned enable us to further provide job seekers with the ability to find their next career opportunity, and help to continue making your career center a thriving destination for job seekers and members. AS Amy S. Senior Employer Engagement and Marketing Specialist Insurance Used the software for: 6-12 months ### "Updates Done Automatically!" July 21, 2020 5.0 Pros I'm very impressed by the professionalism of the Your Membership staff (\[SENSITIVE CONTENT HIDDEN\], etc.) and the fact that they updated our job board web page without us even asking they do so! We are very pleased with YM's overall support and desire to work with us to customize areas of our site. Cons The dashboard/reports are very complicated. We have a hard time pulling out the data we need, although they attempt to provide any KPI you would ever need. This may be an issue of semantics with our lingo and YM's. Review Source Response from Momentive Software July 28, 2020 Hi Amy, thanks for your review! We're happy to hear that our team have been providing you with the best support and continue to work to with you to customize your site to your liking. We also will continue to make updates with our reporting and hope to resolve any issues you may be having with that in the near future! TO Toks O. Asst. Director of Product Development Non-Profit Organization Management Used the software for: 2+ years ### "YM Careers Review- Dashboard/Software" September 28, 2020 4.0 Pros Customer support- \[SENSITIVE CONTENT HIDDEN\] were great at responding to issues that took place and providing simplified explanations to dashboard/reporting Cons Certain parts of the dashboard didn't allow for customization, which would've been helpful. Review Source Response from Momentive Software October 23, 2020 Hi Toks, thank you for your review! We are happy to hear that our customer support/partner services team has been able to provide quick turnaround responses to your questions. We pride ourselves in exceeding our customers expectations. DS Dave S. Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "OK platform but our payments have stopped coming" December 2, 2021 3.0 everything ran smooth until this year Pros it's pretty easy to use. I like having the ability to approve the campaign each month Cons we haven't received our payments in several months - why? Review Source Response from Momentive Software December 10, 2021 Hi Dave, Thank you for taking the time to leave a review, and we are sorry to hear you are not seeing payments coming in recently. If you could reach out to our customer success team at - YMPartnerReps@communitybrands.com as I am unable to see your contact information in the Capterra portal, therefore, cannot track down a resolution for you. It could be something very simple like the wrong address or contact but it would be best to touch base with our team to help you. They are always available to work with our customers and solve any issues. Best, Dawn DiLorenzo Director of Marketing YM Careers Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.