# YM Careers Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is YM Careers the right Job Board solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186894/YM-Careers/reviews

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YM Careers

4.6 (94)

[View alternatives](https://www.capterra.com/p/186894/YM-Careers/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of YM Careers

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

JH

Justin H

Founder and Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“Our overall experience with YM Careers has been positive, from the back office communications all the way to the finished front end products.“

August 12, 2024

LK

Lisa K

Program ManagerHospital & Health Care, 2 - 10 employeesUsed the software for: 6-12 months.

“After multiple requests to remove a person from notifications the contact is still not removed.“

August 1, 2024

sk

sanu k

researcher's Education Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The platform uses advanced algorithms and machine learning to create customized career development plans for each user, taking into account their skills, interests, and career goals.“

February 13, 2023

sk

sanu k

researcher's Education Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“users have reported that the platform may experience technical issues, such as slow loading times or glitches, which can impact the user experience.“

February 13, 2023

RA

Randa A

Senior ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“Posting options clear - open to additional suggestions to engage our community. “

December 4, 2023

Brian D

SupervisorInformation Services, Self-employedUsed the software for: More than 2 years.

“The value proposition of the sales team is lacking. “

August 30, 2023

PW

Patrick W

Web and Digital Media AssociateNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months.

“sensitive content hidden\] is an excellent rep.“

July 29, 2024

Ann Marie F

Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“Some of our hiring sites have had difficultly setting up their job postings and paying VIA credit card. “

April 1, 2022

## Showing most helpful reviews

Showing 1-25 of 94 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tamara O.  
Executive Director  
Executive Office  
Used the software for: 1-2 years

### "Great automated solution "

August 24, 2021

5.0

Pros

We were able to implement this job board through single sign on to provide a seamless experience for our members. The YM team worked with us on creating a site that will be similar to ours. We are doing an revenue shared model and it works well for us as we were able to get this technology with no set up charges.

Cons

Their customer team can be more proactive and provide a more personalized experience rather than automated reminders. However, it’s a huge step up from what we used to have and the job board is self-sufficient, which helped us free our plate.

Review Source

Response from Momentive Software

August 31, 2021

Hi Tamara, Thank you so much for taking the time to leave a review for YM Careers! We are happy to hear the SSO provides a positive experience for your members, and that your revenue share has been a win for your organization. I can certainly understand the need for more frequent, personal communications with our customer success team - they are always available to answer any questions around the technology as well sales and marketing strategy to increase engagement and drive revenue. I will reach out to our team and have someone follow up with you. Please be sure to check your Admin portal as we upload the latest sales and marketing tools there for your review on a regular basis. Best, Dawn DiLorenzo Director of Marketing YM Careers

ET

Eleanor T.  
Marketing lead  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy, turn-key career center solution"

June 24, 2021

4.0

The professional-looking site has been well-received and successfully driven non-dues revenue for us too!

Pros

YMCareers seamlessly set up (for free) our customized, branded career center very quickly and effectively. They were able to pre-populate our job site with similar positions from other sources. YMCareers was also able to integrate their system with our membership database for a single-sign-on (SSO.)

Cons

Customer service is responsive, but adding new features is a bit more cumbersome and sometimes there were typos and other lack of attention to detail - but the overall experience has been positive.

Alternatives considered

[Naylor Job Board & Career Center](https://www.capterra.com/p/193045/Boxwood-Job-Board/)[HiringOpps](https://www.capterra.com/p/197756/HiringOpps/)

Reason for choosing YM Careers

Postings from other sites and more extensive coverage for our postings. All administration, billing and marketing assistance provided.

Review Source

Response from Momentive Software

July 12, 2021

Hi Eleanor, We are so happy that you and your members are pleased with the career center. And so excited to see your note about driving non-dues revenue for your association! We strive to ensure that our implementation process is seamless, delivering a top-notch product that drives revenue to your organization and helps your members find new opportunities that meet their professional goals. We continuously work to provide the best customer service and will take your feedback to expand our self-service tools and enhance our support. Best, Dawn DiLorenzo Director of Marketing YM Careers

AA

Alex A.  
CEO  
Writing and Editing  
Used the software for: Less than 6 months

### "Disappointed with sales and marketing efforts"

December 14, 2021

3.0

The software seems to work very well. I've been disappointed that despite YM's claims they seem perfectly content to take my monthly payment without making any apparent effort to drive sales.

Pros

The software seems to work well. I'm confident that should we build up the number of employers and job seekers in the database, it will function well.

Cons

I selected the YM Job Board because the company said its sales and marketing efforts would support our job board. The salesperson told me I could expect YM to perform approximately 400 sales activities a month. Three months in they have not generated a sale or even, as far as I can tell, an employer to sign up for the system. Today I learned that a salesperson did not respond to an email from someone looking to place a job post. My numerous requests to address this and to receive periodic reports on their sales activity have gone nowhere.

Alternatives considered

[Niceboard](https://www.capterra.com/p/204197/Niceboard/)

Reason for choosing YM Careers

It's been a big disappointment that YM does not seem to be offering the sales and marketing support it touts as part of its value proposition.

Review Source

Response from Momentive Software

January 11, 2022

Hi Alex, I'm sorry to read of your experience with your YM Careers Job Board. I cannot see your contact information in this portal, but please reach out to our customer success team at YMPartnerReps@communitybrands.com to schedule a call, and feel free to copy me - dawn.dilorenzo@communitybrands.com. I can't speak to your specific situation without more information but our sales and marketing teams work hard to support our customers - averaging at least 35% more revenue than other job board providers, depending on the industry and economic conditions, and we are happy to work with you on a solution. Best, Dawn DiLorenzo Director of Marketing YM Careers

VR

Verified Reviewer  
Program Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "YM Careers has a quality product and some of the best customer service"

June 5, 2020

5.0

What I like most about YM Careers are its customer support services. Our account representative is efficient, fast, knowledgeable, and will assist us with our questions to ensure we got the right solution to our challenges. They even help to anticipate the future needs of our organization and membership, then advise how we can better serve our members with their product services. Truly one of the best customer service experiences I've had the pleasure of working with. It's as if they are a member of our staff!

Pros

As a program manager, I appreciate the quality of administrative control that I have behind the scenes. I've been using the product for under a year, yet the ease of use and the quality of support I can provide our users is excellent! Their products are so well-tailored to our industry; we are considering adopting a second service because of the quality and easy-of-use of there products and services.

Cons

What I've suggested for future consideration is for YM Careers to consider better integration of single-sign in if we use multiple products. It's a challenge to our members when we have to provide them various usernames and passwords if we were to use different products/services from YM Careers.

Review Source

Response from Momentive Software

June 16, 2020

Thank you for your review! We are pleased to hear that your experience using our product has been an easy and productive one! We also continue to work on our integration points to better provide a better overall user experience for members.

VR

Verified Reviewer  
HR Associate  
Human Resources  
Used the software for: 6-12 months

### "YM Careers Job Board"

December 2, 2021

4.0

Pros

We find the Job Board to have enough support and tutorials on how to better use the software, and also enjoy the ability to add customizations to it

Cons

Only a main administrator receives emails and updates, and we would like for the whole team to have access to that feature.

Review Source

Response from Momentive Software

December 10, 2021

Thank you for your review. I'm so glad you are having a positive experience with your YM Careers job board and our support. We can add other contacts to receive newsletters and emails so please reach out to your customer success rep or YMPartnerReps@communitybrands.com to add other contacts. I cannot see your contact information in this Capterra portal so I'm unable to reach out to you directly. Best, Dawn DiLorenzo Director of Marketing YM Careers

Sara S.  
Director of Communications  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great job site management "

October 26, 2021

5.0

Pros

I love the dashboard and the ease of use. Customer service is prompt and helpful!

Cons

Sometimes it is hard to navigate the UX of the site but it gets easier the more you use it.

Review Source

Response from Momentive Software

October 27, 2021

Hi Sara, Thank you for your review of YM Careers job board software! We are so pleased that you find the dashboard and customer service helpful. Please reach out to our customer success team if you need any help with navigating the site! We are here to help. Best, Dawn DiLorenzo Director of Marketing YM Careers

VR

Verified Reviewer  
Advertising Sales Manager  
Legal Services  
Used the software for: 2+ years

### "ISBA Career Center"

April 22, 2021

5.0

We seldom have any issues, when we do they are addressed immediately and resolved.

Pros

Ease of use, and provides us with an extra revenue stream.

Cons

No problems with this software. It is better than anything we had previously used.

Review Source

Response from Momentive Software

April 29, 2021

Thank you so much for such a wonderful review! Our team at YM Careers works hard to develop career center technology that is easy to use, and helps our association customers better engage with their members and drive non-dues revenue. On behalf of our entire team, thank you for being a YM Careers customer! Best, Dawn DiLorenzo Director of Marketing

Brian D.  
Admin  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Platform for Job board or Career Sites"

October 22, 2020

5.0

Excellent

Pros

UI design Job Panel Network of job openings feed

Cons

So far I have not experienced anything I would call a con.

Switched from

[SmartJobBoard](https://www.capterra.com/p/10010763/SmartJobBoard/)

Better Features and Sales Team

Review Source

Response from Momentive Software

October 23, 2020

Hi Brian, thank you for your review! We're happy to hear that your experience thus far using YM Careers has been a great one, and that you're enjoying the new UI design as well as the Pane View.

ML

Matthew L.  
Data Analyst  
Non-Profit Organization Management  
Used the software for: 2+ years

### "YM Careers Easy and Beneficial"

May 24, 2019

5.0

I've worked with YM Careers while at two associations and strongly recommend the job center to everyone looking for a turnkey operation and member benefit. The support staff is excellent, and responsive.

Pros

Very little required effort on the client side, excellent ease of use for members, royalty program is great for the work/investment put in.

Cons

Lack of ability to modify job center look and feel

Review Source

Response from Momentive Software

June 5, 2019

Hi Matthew, thank you for your review! We too have enjoyed working alongside your organization and are proud to provide our partners with turn-key solutions.

VR

Verified Reviewer  
Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Very pleased!"

May 30, 2019

5.0

Very, very happy.

Pros

YM Careers functions as a true partner. We've been very happy with the product, and especially, with our partnership. They are professional, helpful, and very proactive. Couldn't be happier!

Cons

The marketing emails aren't flexible/customizable enough.

Review Source

Response from Momentive Software

June 5, 2019

Hello, thank you for your review! We appreciate our partners and are happy to provide the best experience possible with continuous ideas for a lifelong partnership.

FH

Franco H.  
Fund Development Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "F. H. Review "

October 20, 2020

5.0

we are a nonprofit organization, and we use the Career Center as a benefit to our partners. Our partners are Engineering companies of a variety of disciplines that are souring talent and recruiting NSBE members. We host a number of events every year. We want to ensure the software is either meeting or exceeding the needs of our partners.

Pros

When working with \[SENSITIVE CONTENT HIDDEN\], she is always so informative and professional, and she listens and understands the needs of our partners with respect to their use of the NSBE Career Center. She assists me in remedying problems; however, she assists me with respect to brainstorming to determine how to meet and exceed the needs of our partners.

Cons

Sometimes it takes a long time to implement new project initiatives, but I can say since working with \[SENSITIVE CONTENT HIDDEN\] she goes and above and beyond with respect to following up with me about the rolling out of new software functionality that is designed to meet the needs of our partners.

Reason for choosing YM Careers

N/A

Review Source

Response from Momentive Software

October 23, 2020

Hi Franco, thank you for your review! We're happy to hear that our partner services team has gone above and beyond to provide exceptional customer support and exceed expectations as well. We strive to keep our partners up to date with our product updates and answer all questions that may arrive and provide further explanation.

MCMS

Mary Chris MC S.  
National Account Director, AANA, Healthcom Media  
Hospital & Health Care  
Used the software for: 2+ years

### "Healthcom Media National Account Director for AANA"

August 2, 2021

4.0

My support person: \[SENSITIVE CONTENT\] is very professional and responsive.

Pros

ease of use, dedicated site for just CRNA community and how it helps CRNAs find opportunities

Cons

I am not sure of the best way to tell clients how to enter a nationwide need - (i understand if the need is by geo target region). How can we prevent clients from entering these titles in the title field or in the body: Anesthesiologist, Anesthesiology Assistant The job board is only for these: CRNA, Nurse Anesthetist or Certified Registered Nurse Anesthetist

Reason for choosing YM Careers

not sure...wasn't involved

Review Source

Response from Momentive Software

August 10, 2021

Thanks so much for your review. We strive to provide a platform that creates the ultimate member job search experience, so we're glad to hear that you find our software easy to use and that it fosters personalized opportunities for your members. We will have your Customer Success Manager reach out to you to address your question regarding the best way to enter search terms on your site. Best, Dawn DiLorenzo Director of Marketing YM Careers

CS

Chris S.  
Care Team Lead  
Education Management  
Used the software for: 2+ years

### "YM Careers "

September 21, 2021

5.0

It has been positive. \[SENSITIVE CONTENT\] is our trouble shooter and usually responds in a timely manner so we can resolve our customer's issues. \[SENSITIVE CONTENT\] is actively involved in making us as successful as we can be. She is quick to respond to issues that come up and works to resolve them for us. Her monthly meetings with us are beneficial to keep us up to date on the latest available to us.

Pros

The Career Center is our #1 member benefit for our organization. Our members use this to staff their schools and because they get a voucher code each year for free postings, it is a huge help for their budget

Cons

The most complaint I hear is how the applicants apply. They do not like when they only get an email from a candidate and would prefer that it was not an option. It puts to much effort on the employer.

Review Source

MR

Marcia R.  
CEO  
Human Resources  
Used the software for: 2+ years

### "Invaluable"

September 28, 2021

5.0

We have been with YM for a long time. We recently looked at what else was out there and chose to keep our partnership because we have grown together! YM remains responsive and are super receptive to our ideas for customization!

Pros

We have had the best and most responsive support from our Account Managers and our partners at YM!

Cons

Maybe reporting but nothing we aren’t able to work around.

Review Source

Response from Momentive Software

April 18, 2022

Hi Marcia, Thank you for taking the time to leave a review for YM Careers. We have an upgrade to our reporting coming soon - be sure to look out for the note from our partner services team soon! Best, Dawn DiLorenzo Director of Marketing YM Careers

JA

Janki A.  
Membeship Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "YM Careers "

September 21, 2021

5.0

My overall experience with YM Careers has been excellent. They do a great job maintaining their resources on their website for customers like us to take advantage of - I personally love utilizing their marketing materials and toolkits. Overall, the software and staff is fantastic to work it!

Pros

This software is user friendly and easy to navigate.

Cons

I honestly don't have any CONs about this software - In my opinion, it's very user friendly.

Review Source

sK

sanu K.  
researcher's  
Education Management  
Used the software for: 2+ years

### "it is an excellent choice for anyone looking to take their career to the next level."

February 13, 2023

5.0

It is an innovative career development platform that provides individuals and organizations with the tools and resources they need to grow their careers and reach their goals.

Pros

its personalized approach to career development. The platform uses advanced algorithms and machine learning to create customized career development plans for each user, taking into account their skills, interests, and career goals. This makes it easy for individuals to focus on the areas that are most important to them and to make meaningful progress in their careers

Cons

users have reported that the platform may experience technical issues, such as slow loading times or glitches, which can impact the user experience.The cost of YM Careers can be a barrier for some individuals, particularly those who are just starting their careers or who have limited budgets.

Review Source

CT

Caitlin T.  
International Events Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "We love this product and our representative \[SENSITIVE CONTENT\] !"

September 21, 2021

5.0

We love working with \[SENSITIVE CONTENT\] - she has helped us maximize our account in an incredible way!

Pros

The software is so easy to use on the administrative side and the user side. We get such great feedback from our members who use it every single day. I love how easily it integrates into our own website.

Cons

I only wish we would have maximized our membership features sooner.

Review Source

AP

Angelia P.  
ASRM Website Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "ASRM Career Center with YM Careers"

June 8, 2020

5.0

The ASRM's experience with YM Careers has been extremely positive. YM Careers continues to innovate and upgrade their software leading to more options for us and our members. We have a dedicated service representative with YM Careers who is always knowledgeable and prompt to give us information on new offerings and opportunities.

Pros

This software meets a variety of needs of ASRM users. It's easy to both post a job and search for a new position. I especially like that a user can purchase job posting add-ons to help with discoverability. It has a self-contained messaging system that allows users to search for a job while holding down a current position. And their marketing tools are amazing - so useful and constantly updated. The Career Fair module is a must for our organization. It is both easy to use and implement allowing employers to easily connect with job seekers during our annual conference.

Cons

I think that there's a little bit of a learning curve for our members who are physicians and do not often read instructions sufficiently but this is often solved by YM's customer support.

Review Source

Response from Momentive Software

June 9, 2020

Hi Angelina, thank you for your review! We strive to continuously meet the needs of all our customers and those of their members/users to provide the best experience possible.

CI

Crissy I.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "NAWIC loves YM Careers"

September 22, 2021

5.0

Wonderful

Pros

The ease of use and helpful tools. The customer service is fast and great!

Cons

I honestly can not think of any cons. This software is wonderful for our association.

Review Source

BP

Brittany P.  
Applications Lead  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Used for Resume Database and job board"

July 14, 2020

4.0

Mari is a savior and could not function without her!

Pros

The filtering, and candidate report were most beneficial to our sponsors

Cons

limit of functionality. No bulk download, when viewing resumes, there is no identifier that you already viewed etc.

Review Source

Response from Momentive Software

July 17, 2020

Hi Brittany, thank you for your review! We appreciate your feedback and are happy to hear that Mari excels at providing you with support when needed. We also continue to work on new updates, functionality, and capabilities in order to provide our partners with the best overall experience.

MG

Mariah G.  
Marketing Communications Specialist  
Education Management  
Used the software for: Less than 6 months

### "Overall Great Career Center for our association "

January 31, 2023

4.0

Pros

The best part of this career center is how specific it is to our field of work. Our members work in K-12 Schools and having a career center that caters to those job postings and job seekers is the best.

Cons

The rollout was a little bumpy and I would suggest this to anyone looking to have a career center, but I would suggest that they ask many questions and make sure you understand the features on the back end and front end before you launch.

Review Source

Response from Momentive Software

February 7, 2023

Hi Mariah, Thanks so much for leaving this review, we greatly appreciate your feedback. We love to hear that the industry-specific career center helps your members, whether they are employers or job seekers. We're so glad you switched to YM Careers and hope you continue to enjoy the features, resources, and user experience. Best, Lauren Lanz Farrar | YM Careers Marketing Specialist

MT

Marian T.  
Membership & Communication Specialist  
Veterinary  
Used the software for: 2+ years

### "Software & People That Help Host a Thriving Career Center"

June 10, 2020

5.0

YM Careers has been very helpful, responsive and great at training. They take the time to make sure all admins of the software are given the opportunity to learn the capability of it to host a thriving career center.

Pros

I really like how user friendly this is for both job seekers and recruiters. There are many features for the seekers to utilize during their job search, such as resume review, job alerts, etc. This is a really well developed platform.

Cons

The admin side of the software does require some training to understand and learn. There are a lot of features for the software administrator to take advantage of, it just takes some investment to learn the full capability of it.

Review Source

Response from Momentive Software

June 16, 2020

Hi Marian, Thank you for your review! We aim to provide both job seekers and recruiters with the best user experience. Our features such as resume review and job alerts that you mentioned enable us to further provide job seekers with the ability to find their next career opportunity, and help to continue making your career center a thriving destination for job seekers and members.

KM

Karla M.  
Editor-in-Chief  
Financial Services  
Used the software for: 2+ years

### "Excellent career platform!"

May 30, 2019

5.0

My experience with YM Careers has been extremely positive! The team is helpful, attentive and professional. YM Careers cares about its partners, but above all it listens to its partners' needs and evolves accordingly.

Pros

Ease of use. Customer support and marketing ideas provided directly by YM Careers to your inbox.

Cons

It needs more international partners. At the present time most job postings are from the U.S., I would like to see more job posts from around the world.

Review Source

Response from Momentive Software

June 5, 2019

Hi Karla, thank you for your review! We really do care about our partners and providing them with what they need and want will always be our #1 priority!

RD

Rachel D.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great source of non-dues revenue"

September 21, 2021

5.0

We have had excellent customer support not only for set up but for ongoing review of our marketing in order to continue seeing growth and success.

Pros

YM Careers has been able to deliver non-dues revenue to the organizations while providing members with a valuable career resource

Cons

The platform is full featured and does take a little time to understand. Fortunately we have had excellent customer service to set up our reporting and other functions.

Review Source

LP

Lucy P.  
Assistant Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "assistant director "

September 21, 2021

4.0

fast communication - very helpful

Pros

online service, creative product package and the information included on the admin side is very helpful

Cons

the software search for members post can be more user friendly

Review Source

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