---
title: "Club Caddie Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Club Caddie Software - reviews, pricing plans, popular comparisons to other Membership Management products and more."
source_url: "https://www.capterra.com/p/186896/Club-Caddie/"
page_type: "product"
language: "en"
publication_date: "2026-09-30"
---

# 

 Club Caddie Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Club Caddie

## What is Club Caddie?

Fully Cloud-Based, All-In-One. Background: Prior to co-founding Club Caddie, two golf course owners/operators with technology backgrounds partnered together and resolved to build superior enterprise golf course management software. In 2020, Club Caddie was acquired by Jonas Software, although the leadership team has remained the same. What makes Club Caddie a better option? We literally speak your language. Every aspect of Club Caddie is built and tested by PGA's, F&B, Event Directors, and GMs.

## What is Club Caddie used for?

[Golf Course](https://www.capterra.com/golf-course-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Club Management](https://www.capterra.com/club-management-software/)

Overall rating

Based on 29 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$299

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Club Caddie alternatives

Highest Rated

[4.9 (31)](https://www.capterra.com/p/155560/TeeQuest/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (5)](https://www.capterra.com/p/78310/Total-e-Integrated/#reviews)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[4.7 (3,678)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[3.9 (83)](https://www.capterra.com/p/115451/ACTIVE-Net/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

72%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/186896/Club-Caddie/alternatives/)

## FAQs about Club Caddie

Overview

### Which roles and teams benefit most from Club Caddie?

Club Caddie is most used by golf facility leaders, including general managers, owners, presidents, and operations directors, who need oversight of tee sheets, memberships, and daily revenue. Accounting and office teams use it for billing and reconciliations, while golf staff manage bookings, pro shop activity, and player service workflows.

Answer based on 26 reviews

Overview

### What company size and industries is Club Caddie built for?

Club Caddie is built for small businesses in golf operations, with 100% of reviewers from small companies and 42% in recreational facilities and services. It serves public and private golf courses, country clubs, resorts, single-course operators, management companies, plus simulator and instruction businesses, with additional reviewer presence in sports at 27% and entertainment at 12%.

Answer based on 26 reviews

Features and Usability

### What are the key features of Club Caddie?

Club Caddie offers membership management, tee sheet management, booking and reservation management, point of sale, and billing and invoicing. It also includes CRM, client and member portals, scheduling, payment processing, reporting, inventory tracking, and access controls, plus mobile access and third-party integrations.

Integrations

### Which third-party tools and platforms does Club Caddie integrate with?

Club Caddie integrates with QuickBooks Desktop Enterprise and QuickBooks Enterprise for accounting, plus Fiserv, GolfNow for Business, Oracle Service, Slice, Supreme Golf Solutions, and Twilio. These integrations cover payments, golf operations, food ordering, and messaging, giving Club Caddie connections to six additional platforms.

Answer based on 5 reviews

Getting Started and Support

### What training and onboarding options does Club Caddie offer?

Club Caddie provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, virtual training, reference materials, and self-paced viewing for teams getting started with the software.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Club Caddie offer?

Club Caddie provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users often describe support as responsive and helpful, with quick issue resolution, night-and-weekend availability, and strong assistance during setup and training, though a few report frustrating delays when problems linger.

Answer based on 8 reviews

Ease of use

### Is Club Caddie easy to use?

Club Caddie feels easy to use for many golf course operators, especially for tee sheets, bookings, and daily POS tasks. New staff often learn the interface quickly, and remote training helps with setup, though some back-office tools, restaurant functions, and special event workflows can feel clunky or confusing at first.

Answer based on 11 reviews

## Features

AI summary

Based on 4,125 Membership Management reviews

Capterra data shows that buyers of membership management software rank the following features as their top priorities:

-   **Registration Management** (**56%** of reviewers rated this feature as critical)
-   **Member Database** (**62%**)
-   **Payment Processing** (**62%**)

Club Caddie supports all three features that reviewers rate most highly: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses handle sign-ups more efficiently, keep member records accurate and organized, and manage transactions in one place, allowing teams to save time and deliver a better member experience.

Member Database

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Add, store and access information pertaining to members

Payment Processing

4.8 (11)

109.09% of 11 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Point of Sale (POS)

4.7 (21)

100.00% of 21 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Tee Sheet Management

4.6 (17)

94.12% of 17 reviewers that rated this feature as important or highly important

Ability to manage and book course tee times online, tee time intervals, and tee sheet templates/changes

Accounting

4.1 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Scheduling

4.8 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Club Caddie 87 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Class Scheduling: Schedule in-person or online classes
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Dues Management: Track and collect membership dues
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Member Accounts: Accounts held by members of an organization
- Member Communication: Contact members listed in the database through email, SMS, social, phone, etc.
- Member Database: Add, store and access information pertaining to members
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Member Portal: Online gateway through which members can access/update personal information
- Member Types: Handle various types of membership based on groupings
- Membership Management: Database of members to track personal information of individuals and families
- Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions
- Membership Signup: Registration process to become members by providing relevant information and agreeing to terms
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Location: Manage and support multiple locations
- Online Booking: Book meetings and appointments through a website or digital platform
- Payment Processing: Accept, record, and reconcile financial transactions
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Personalization: Adjust communications based on previous interactions or personal preferences
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Team Management: Organizing a group of people to accomplish a task
- Tee Sheet Management: Ability to manage and book course tee times online, tee time intervals, and tee sheet templates/changes
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

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We can help you find the software with the features you need.

Features

4.6 (29)

4.6

Based on 29 reviews

## Pricing

Value for money

4.8 (26)

Free Trial

Basic

$299.00

Per Month

Value for money

4.8 (26)

4.8

Based on 26 reviews

## Integrations

[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Fiserv](https://www.capterra.com/p/191108/First-Data-Payment-Processing/)[

GolfNow for Business](https://www.capterra.com/p/177599/GolfNow-for-Business/)[

Oracle Service](https://www.capterra.com/p/227033/Oracle-Service/)[

Supreme Golf Solutions](https://www.capterra.com/p/163875/Supreme-Golf-Solutions/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (29)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (29)

4.7

Based on 29 reviews

## User reviews

Overall rating

4.8

Based on 29 reviews

Filter by rating

5(23)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EL

Evan L.

Director of Golf

Hospitality

### "Good Relationships are Good for Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2026

Overall, our experience with Club Caddie has been nothing but positive. We really appreciate the direction the company is heading and the way it continues to look ahead rather than simply focusing on where the industry is today. We especially appreciate Club Caddie’s willingness to embrace AI and new technology in a positive and practical way. There is a clear commitment to continually improving the product, finding better solutions, and staying ahead of what the golf industry will need in the future. That mindset aligns closely with how we operate our own golf facility. We are always looking for ways to improve, adapt, and become better, so it has been refreshing to have a technology partner that shares that same philosophy. That positive relationship and shared desire to improve is a big part of what has made our experience with Club Caddie so successful.

Pros

Club Caddie is a true all-in-one system that made transitioning from our previous system, which we had used for over 20 years, seamless. The ease of the transition and the support we received throughout the process made a major difference. One of the things we value most is knowing that someone is always there when we need help, whether it’s through the simple chat feature or a phone call. More importantly, we’ve been able to build and sustain genuine relationships with the people at Club Caddie. It feels less like a vendor relationship and more like a true partnership, with a genuine level of care and investment from both sides of the golf business. Our online presence has also never been stronger since partnering with Club Caddie, and our sales results have reflected that growth. The system makes it easy for us to manage inventory, monitor costs, and have accurate, meaningful numbers at our fingertips. Having that information readily available allows us to make better-informed decisions and manage our operation more effectively. Overall, Club Caddie has brought together technology, support, and relationships in a way that has made a real difference in how we operate our golf facility.

Cons

From an associate perspective, there are times when it feels like we have to click through more steps than necessary to complete a simple transaction. There have also been instances where the integration process with other companies has not been as seamless as we would have liked. That said, the bottom line is that we have always been able to find a solution, and the Club Caddie team has been there to help us work through those challenges. We are especially looking forward to the web-based version of Club Caddie. From what we have seen so far, it appears to be faster and even easier to navigate, which is exciting considering we already feel very positively about the product. We’re looking forward to seeing how it continues to improve the day-to-day experience for our team.

Switched from

[GolfNow for Business](https://www.capterra.com/p/177599/GolfNow-for-Business/)

They were introducing a new product and forcing switches and to update already established contract. We decided to just move a different direction.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mike W.

General Manager

Recreational Facilities and Services

### "Managed Marketing Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2026

My overall experience has been excellent. Sean’s team is responsive, creative, reliable, and easy to work with—especially \[sensitive content hidden\]. Her outstanding designs and quick turnaround times have saved me valuable time and have been a tremendous help with my day-to-day operations.

Pros

The Managed Marketing service has been a tremendous help with my day-to-day operations. Sean and his team are fantastic to work with, especially \[sensitive content hidden\]. I recently emailed \[sensitive content hidden\] on a Sunday night requesting a flyer for an upcoming event. By Monday morning, she had already responded with a completed design for my approval. \[sensitive content hidden\] turnaround time is outstanding, and I am consistently impressed by the quality and creativity of her designs.

Cons

I have no complaints at this time. The service has been reliable, responsive, creative, and extremely helpful.

Switched from

[foreUP](https://www.capterra.com/p/151995/Golf-POS/)

I made the switch from ForeUp to Club Prophet thinking I found a better system only to realize I didn't. I did more research and decided to switch to Club Caddie after 6 months with Club Prophet

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Alec M.

General Manager

Sports

### "Up and Down"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2026

My experience with Club Caddie has been up and down over years. I left and came back. Mainly due to support issues at the time. And even through this second go around, support was not always easy to gain in a meaningful way. However, \[sensitive content hidden\] has been great since he has been appointed as our account success person or whatever it's called and I believe that we can realize the full potential of everything we are going to be able to utilize the software for.

Pros

To me, the best thing about Club Caddie is having everything under one umbrella, not multiple integrations running to bring tee sheets, registers, and the like together. Having everything in one place. and definitely now that there is a browser based version of it, just streamlines the processes.

Cons

Sometimes trying to figure out how to do something outside the normal scope of use can be trying and the help articles are not always specific enough to point to what exactly you are trying to do.

Switched from

[GolfNow for Business](https://www.capterra.com/p/177599/GolfNow-for-Business/)

[Lightspeed Golf](https://www.capterra.com/p/151997/Chronogolf/)

Terrible service and support from both companies.

Alternatives considered

[Eagle Club Systems](https://www.capterra.com/p/10035371/Eagle-Club-Systems/)

Reasons for choosing Club Caddie

We knew Club Caddie from a previous run of having the system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 21, 2026

Hi Alec, thank you for taking the time to share such candid feedback and for giving Club Caddie another opportunity to serve your operation. We’re especially glad to hear that having your tee sheet, register, and other tools together in one platform continues to provide value for your team. We also appreciate your honesty about your past experiences with support. We know how important it is to get meaningful help when you need it, and feedback like yours helps us understand where we need to continue improving. It’s great to hear that your experience with your Account Success Manager has been a positive one and is helping your team realize more of what Club Caddie can offer. Thank you for coming back to Club Caddie, and for the 10/10 recommendation. We’re excited to continue earning your trust and helping your team get even more out of the platform. — The Club Caddie Team

CH

Clare H.

Media and Marketing Specialist and Former GM

Restaurants

### "User Friendly with Helpful Staff"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

September 16, 2026

I like it overall. I think that the sales are nice but have room to see a breakdown of department. I think the employees are friendly when working out a problem that needs a solution quickly.

Pros

I like the club caddie marketing portion. The newsletters and emails are easy to build. I love how I can see it as a test to view it from the receiver's view. From the POS side, I like how easy to use as a server and how it flows correctly.

Cons

The event is nice; it can charge the individual customer. I wish it were more customizable, with language changes. I want to change from "How many people will be attending?" to "How many tickets would you like to purchase?" How many couples will be attending? This has been complicated and has costed alot of user error with the language depending on the customer. It would be a HUGE fix if it could sync in labor from HomeBase to see a sales-to-labor ratio.

Switched from

[foreUP](https://www.capterra.com/p/151995/Golf-POS/)

Went out of Business, We had go connections with Fore UP but they merged with a company that did not work with us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 21, 2026

Hi Clare, thank you for taking the time to share such thoughtful feedback! We’re glad to hear you’ve found Club Caddie’s marketing tools easy to use and that the POS experience has been intuitive for your team. We also really appreciate the detailed feedback around event customization, reporting, and labor integrations. Specific examples like these are incredibly helpful as we continue to improve the platform and build tools around the way operators actually work. Most importantly, we’re happy to hear that your team has had a positive experience with our staff. Providing helpful, responsive support is something we take a lot of pride in. Thank you for choosing Club Caddie and for helping us continue to make the platform better! — The Club Caddie Team

KK

Katie K.

Office Manager

Entertainment

### "Club Caddie Review from Wildwood Country Club Office Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2025

I was the Office Manager during the transition into Club Caddie, so I have been here since the start! When I first started here, we actually just transitioned to using Lightspeed - which did not fit our needs. About a year later, we found Club Caddie and transitioned. I feel like every day I continue to learn more features of Club Caddie because of how much is offered. It has been great!

Pros

The layout is great and easy to navigate. I love all the reporting that is offered! And the customer support is great - I can get ahold of someone to help me very quick, and they always help the issue.

Cons

Sometimes it takes a long time for certain things to load, especially when I have been running the program for a while. I have to restart the program a lot.

Switched from

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)

[Lightspeed Golf](https://www.capterra.com/p/151997/Chronogolf/)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Lightspeed did not work for our needs. We also did not like how it was multiple different systems and log ins. We tried and tried to make it work, but within the year we had it, it was not for us.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 22, 2025

Hi Katie, Thank you for taking the time to provide your feedback about Club Caddie. We strive to provide a product and service that don't just meet your needs today, but continues to innovate and provide everything you need as your business evolves. As always, please continue to provide as many ideas and suggestions as possible along with any areas that are causing frustration. We take your feedback serously and will always work to be the best partners that we can. Thank you again! Club Caddie Team

AS

Amy Sue F.

Business Manager

Entertainment

### "Owosso Country Club review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 25, 2025

The CC customer service operations have highly improved since we joined four years ago. The different ways of communications, contact, and other forms of help are useful to all staff.

Pros

I like that the pos has such a wide versatility between different aspects of clubs and departments to link together all different types of sales needed.

Cons

The biggest complaint that we have here at OCC would be the restaurant functionality. I think that the buttons are so complex because it needs to be able to work within different departments but wish there was something more simple along the lines of TOAST or other restaurant pos systems.

Switched from

[POSIM](https://www.capterra.com/p/126777/POS-IM/)

Geared more towards clubs and POSI would need to be linked

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 28, 2025

Hi Amy, Thank you so much for your thoughtful and detailed review. We always strive to get better every day and appreciate the feedback on where we can improve. As luck would have it, we are currently putting the finishing touches on a new mobile app experience for F&amp;B operations that I think you'll be excited to see. We'll be in touch soon to show you the new and improved software. In the meantime, please don't hesitate to let us know if there are any other areas where we aren't meeting your expectations. Thank you for being a valued partner!

CS

Cathy S.

Accounts Coordinator

Sports

### "Exceptional Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2025

Club Caddie is an exceptional management program, especially for a very small club. It is easy to use; even the least tech-savvy individual can use Club Caddie with ease. IT support is awesome; words can not explain how these individuals go above and beyond to help with everything, from small issues to major problems. They are the reason we use Club Caddie.

Pros

The customer support and IT support teams at Club Caddie are phenomenal. The staff go above and beyond to assist users with all areas, from setup, training, and everyday user assistance. I have used the IT chat feature many times, and each time I have received absolutely the best support. Club Caddie IT staff is the best IT Support I have ever worked with.

Cons

Not being able to delete members permanently. I would like to be able to "clean up" member records for individuals we are sure are not returning. Deleting customers only puts the record in Archives, but the reports still pulls data from the Archived database.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 21, 2025

Hi Cathy, Thank you so much for taking the time to share such a thoughtful review. We’re thrilled to hear that your experience has been great. Your recognition means a great deal to us, and we’ll be sure to share your feedback with the team. We’re grateful for your trust in Club Caddie and are delighted to hear the system has been a valuable tool for your club. Please don’t hesitate to reach out if there’s ever anything more we can do to support you.

BJ

Brandon J.

General Manager

Recreational Facilities and Services

### "Club Caddie has a really good product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

November 20, 2025

It’s been good, and I really appreciate everyone’s eagerness to help resolve situations. The support team is responsive, patient, and genuinely committed to making sure we’re successful. Anytime we’ve run into a challenge, they’ve jumped in quickly and followed it through until everything was squared away.

Pros

The managed marketing is fantastic—it's like having another employee dedicated to driving results. They stay ahead of trends, create professional-level content, and consistently push out campaigns that generate real engagement and revenue. It frees up our staff to focus on operations while still getting top-tier marketing support.

Cons

Not able to customize the tee sheet more, most notably with daily shotguns. It can handle some of these setups, but the process can be a bit cumbersome at times. A little more flexibility or streamlined tools for non-standard formats would make managing busy days and special events even easier.

Switched from

[Teesnap](https://www.capterra.com/p/151993/Teesnap/)

We needed something more robust for member charging and tee sheet set up

Alternatives considered

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Reasons for choosing Club Caddie

I had used lightspeed before and wanted to try something new.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 25, 2025

Thank you so much for the 5-star review! We are thrilled to hear that our Managed Marketing services are driving real revenue and that our Support Team’s commitment to your success is appreciated. Your specific feedback on customizing the tee sheet for non-standard formats, especially daily shotguns, is extremely valuable. We are actively prioritizing these kinds of operational enhancements and will share your request for more streamlined flexibility directly with our product team. We are proud you chose Club Caddie, and we look forward to continuing to partner with you.

GW

Gaby W.

General Manager

Recreational Facilities and Services

### "Managed Marketing Success Story"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 17, 2025

Overall experience has been great! We have enjoyed the last 2 years and even decided to use the managed marketing that is offered. We recently had our 4th annual Turkey Scramble, an outing we put on every November to kick off the holiday season. This event has grown every year since 2022 however, this year was very different. We sent out a teaser email in September to get the word out about the date and price. We opened signups on October 1st and the initial list of 30 teams was full by October 15th with an extensive waitlist. We decided to open up 6 more slots to those teams on the waitlist. All 36 teams participated this past Saturday and we raised money for a veteran’s organization that we have worked with this past year. This is the largest Turkey Scramble we have had and it was the quickest the spots filled up. We also had a record amount of online registrations and I believe it is all because of our email marketing.

Pros

The ease of booking tee times and navigating the system as a whole. I have also enjoyed the 24/7 help chat that is available for us when needed. That has come in handy more times than not. We have also enjoyed working with the managed marketing team. We have seen great success this past year with Increased tee time bookings and participation in tournaments.

Cons

There are some features that we do not use as a course so for us it is a waste of space on the screen. Not that we dislike these specific things, we just do not utilize them because we don’t need them.

Switched from

[foreUP](https://www.capterra.com/p/151995/Golf-POS/)

Club prophet just did not work for our club . There were a lot of features that were frustrating day to day.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 21, 2025

Hi Gaby, Thank you for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that Club Caddie has been a valuable tool to your team. It’s also wonderful to know that partnering with our Managed Marketing team has contributed to increased revenue and time saved for you. Your story about the Turkey Scramble truly made our day. Congratulations on your largest and fastest-filling event yet—and on raising funds for such a meaningful cause. We’re honored that Club Caddie played a role in helping you reach and engage your golfers so effectively. We also appreciate your note about unused features. Feedback like this helps us continue refining the platform, and we’ll be sure to share it with our product team. Thank you again for your partnership. We’re grateful for your trust and excited to continue supporting your success.

BV

Brandon V.

Physiotherapist

Health, Wellness and Fitness

### "Club Caddie is IT"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 27, 2025

I love Club Caddie. Going from club caddie to other systems has not been the same, and I like the system that my club that used it had in place.

Pros

Made life so much easier - not just from a scheduling standpoint, but also communicating with my caddie master. Paying nothing to get the app as a caddie is wonderful. I have talked with my caddie master multiple times about how hectic assigning caddies can be for tournament days, and this made his life so much easier. The caddies loved it, our boss loved it. Just a great product

Cons

I felt like the window to accept or decline loops were sometimes difficult for quite finicky. At times, I was hoping that there would be an update in the App Store to correct the bugs, but there was not much of an update to be found.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 21, 2025

Hi Brandon, Thank you so much for sharing your experience with Club Caddie. It’s wonderful to know that the entire team, from caddies to management, found value in the system. We also appreciate your feedback regarding the accept/decline window and the need for more frequent app updates. Insights like yours are incredibly helpful, and we’ve shared these notes with our product team as we work to improve reliability and user experience. We’re grateful for your kind words and are honored that Club Caddie has stood out compared to other systems you’ve used. If you ever have additional feedback or suggestions, we’d love to hear from you.

[View all Reviews](https://www.capterra.com/p/186896/Club-Caddie/reviews/)

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