# MantisHub Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MantisHub Software - reviews, pricing plans, popular comparisons to other Issue Tracking products and more.

Source: https://www.capterra.com/p/186906/MantisHub

---

# 

 MantisHub Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MantisHub

## What is MantisHub?

Cloud-based issue tracking solution. Ideal for tracking issues, tasks, projects and software bugs. Simple to use with easy, quick setup yet packed with powerful features. Add-ons include customer support ticketing system, time tracking, dashboard, Kanban and more. Integrations with third parties for chat, SSO, test management, source control and more. Plus access to our helpful support team.

## What is MantisHub used for?

[Issue Tracking](https://www.capterra.com/issue-tracking-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$4.95

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MantisHub?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mantishub.com&name=MantisHub)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MantisHub

4.7 (26)

VS.

[4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting Price

$4.95

Per User, Per Month

Starting Price

$39

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (26)

Ease Of Use

4.3 (3,603)

Value For Money

4.5 (22)

Value For Money

4.2 (2,658)

Customer Service

4.5 (19)

Customer Service

4.3 (2,766)

## MantisHub alternatives

[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (714)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.5 (3,425)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/186906/MantisHub/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Assignment Management

4.4 (18)

61.11% of 18 reviewers that rated this feature as important or highly important

Assign issues and tasks based on availability or required skills

Dashboard

4.0 (18)

44.44% of 18 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Ticket Management

4.6 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Track, manage, or resolve user requests and IT incidents/issues

Task Management

4.3 (15)

53.33% of 15 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Alerts/Escalation

4.3 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

System alerts about the need to escalate an issue or request

Issue Auditing

4.3 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

MantisHub 35 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

Leave comments and notes on documents for others to view

Configure existing workflows to meet your organization's needs

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Managing service requests, incidents, IT issues & support with a ticketing system

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Identify and respond to unexpected problems or failures (ie. "negative events")

Schedule and assign issue completion dates and/or times

Record and follow the progress of every issue

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Observe and track the demand, usage, progress or quality of a system, product, or user

Arrange tasks based on the level of priority or urgency

Plan and coordinate all the resources, costs and time needed to execute assignments

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Set an issue to repeat

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Allow customers/users to submit support queries and service requests

Track the status of support tickets/escalations as they move through the service queue

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track, manage, or resolve user requests and IT incidents/issues

Create, design and manage workflows for repetitive tasks

Features

4.3 (26)

4.3

Based on 26 reviews

## Pricing

Value for money

4.5 (22)

Free Trial

Basic

$4.95

Per User,Per Month

Value for money

4.5 (22)

4.5

Based on 22 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Clockify](https://www.capterra.com/p/169607/Clockify/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Toggl Track](https://www.capterra.com/p/247745/Toggl/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

## Support, customer service and training options

Customer Service

4.5 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (19)

4.5

Based on 19 reviews

## User reviews

Overall rating

4.7

Based on 26 reviews

Filter by rating

5(17)

4(9)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RB

Rahul B.

Sr. QA Analyst

Computer Software

### "MantisHub - Bug tracking and Project Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 20, 2022

My overall experience is good to use MantisHub. I user it more than 5 years and I'm very use too with all features given inside the software.

Pros

Bug life cycle - for reporting issue to retesting/reopening and till closing the issue life cycle is very understoodable

Cons

Yes, they can improve user experience by adding git/Slack support with their software just like Jira.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 11, 2022

Hi Rahul, Thanks so much for sharing your thoughts! We actually do offer integrations with Slack and several Git solutions including GitHub, GitLab, GitWeb etc. Check out https://support.mantishub.com for the relevant articles or reach out to our team!

SB

Stephen B.

Engineering Manager

Mechanical or Industrial Engineering

### "Necessary software for engineering teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 23, 2022

I have used MantisHub in two companies which tracked thousands of issues for software, electrical, and mechanical engineering. Without it, engineering changes would have been chaos.

Pros

Phenomenal database for tracking and organizing bugs and features. Extremely flexible yet easy to use. Users can get up and running in minutes.

Cons

Searching is not the most intuitive. However, once you know what you're doing, it's powerful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 11, 2022

Thanks so much for your glowing review Stephen! Appreciate your feedback on the Search function and noted. We are also continually putting out help videos including one on searching in MantisHub. Check out our YouTube channel here http://bit.ly/2SJLGeO and follow us on https://twitter.com/mantishub for updates!

AH

amy h.

Exec Producer

Gambling & Casinos

### "Great bug and project tracking software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 1, 2021

This is the 2nd company I've used MantisHub with over 20 years of working in software that requires bug and multiple project tracking and management. I like the simplicity and user interface of MantisHub. Admittedly I don't use every feature it boasts but am willing to look around and learn more. For what it's worth ($) we get a lot out of it just tracking and reporting bugs and to-do items.

Pros

Ease of interface although I'm a creative executive! Multiple possible features to use and incorporate into your small business regarding project management. Addition and management of team members abilities and tracking done in a flash.

Cons

The UI for altering individual bugs / projects has several clicks and dropdowns to deal with before you can leave a note or comment and might could improve if you are revisiting the same issues and working fast. Sometimes if you write a long comment but need to alter the assignee or status, your note / comment isn't saved.

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)

We wanted a simpler interface that would be dedicated to bug tracking amongst a small team and ongoing project with multiple branches/mini-projects (small games). This software is perfect for utilizing just the bug tracking element/flow for small gaming teams. We love it!

Alternatives considered

[GitHub](https://www.capterra.com/p/129067/GitHub/)

[Confluence](https://www.capterra.com/p/136446/Confluence/)

Reasons for choosing MantisHub

They're convoluted and extra and more expensive for what we need to keep a good tracking/flow going.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 6, 2021

Thanks so much for your review Amy! We're glad you're getting so much value from MantisHub across multiple organizations too! Appreciate your feedback on the UI. Do reach out to us about losing your notes as the system is designed to avoid this. We might be able to help.

IL

Ivo L.

Tech Lead

Internet

### "Mantis Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2021

Pros

manager alerts and issues tracker and assign tasks

Cons

great for internal use, best of the best, thanks

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 6, 2021

Thanks so much for your review Ivo. We love to see happy customers!

CO

Chase O.

Manager of customer relations

Consumer Goods

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2021

Pros

Problem solving. This was very helpful to our team.

Cons

Colors. I think the UI could be a little more appealing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 6, 2021

Thanks so much for your review Chase! We're so glad MantisHub helps out your team. Feel free to reach out to the team with specific suggestions for UI improvements.

SI

Shunsuke I.

Program Manager

Broadcast Media

### "MantisHub Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 31, 2021

Good customer support. The subscription fee is charged by prorated bases.

Pros

Less complicated features. Easy to customize. Good customer support. Good/reasonable pricing.

Cons

GUI may not be sophisticated as other/similar tools, but still acceptable.

Reasons for choosing MantisHub

Easier to use. Less complicated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 6, 2021

Thanks for your review Shunsuke. We really appreciate your feedback.

SV

Sigurn V.

R&D manager

Mechanical or Industrial Engineering

### "What a relieve how simple things can be!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 13, 2021

It's great that it is so easy to use!

Pros

The reason we chose Mantis is the ease of use. The minimal overhead and the scalability. After explaining the minimal functions (15 minutes), the users used it ever since!

Cons

It does what we bought it for. It works so well, that we could imagine so many things it could do more for us.

Reasons for choosing MantisHub

It is lean and easy! Better for the buck.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 20, 2021

Thanks so much for your review Sigurn! So glad you are benefiting from the ease of use, convenience & value for money of MantisHub. We love to see happy customers!

WP

William P.

Eng

Industrial Automation

### "WPD review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 12, 2021

Our process star from mantis id issue number then all documents including account should follow mantis

Pros

Easy to use ,impact very positive in our quality system in tracking issues ,improve communication internal and with our external customer

Cons

is not very friendly with graphics presentation

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 20, 2021

Thanks for your review William! Glad to hear you're benefiting from MantisHubs ease of use. We appreciate the feedback.

JZ

John Z.

Project Manager

Information Technology and Services

### "Flexible simplicity"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 4, 2021

We need a simple issue/backlog tracker that is able to convey what is about to be worked on, what is about to be released and what is on the overall roadmap in a kit that non-developers can wrap their minds around. Our work flow and issue lifecycle fits very well within the framework that Mantis supports and that's been true through the 12+ years that I've used Mantis at various different orgs. Mantis does the basics with just enough features and customization for us.

Pros

Ease of use is the most important feature, both for our team and for exposing to our customers. Also, the fact that I don't need to update it and run it myself anymore.

Cons

I wish some more of customization features from hosting your own version of MantisBT could be exposed through this hosted version. But what you get is enough for 95% of our needs.

Reasons for choosing MantisHub

The focused features and ease of use, along with a reasonable cost, and recently better documentation around security practices keep me coming back.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 20, 2021

Thanks so much for your review John! So glad MantisHub is such a good fit for you. We're always looking to improve so just reach out to the team with details of those customization features you'd like to see in the UI and we'll see what we can do.

AZ

Andreas Z.

MSc

Civil Engineering

### "Absolutely fit for issue management in building industry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 2, 2021

Have used program for very long time, biggest issue so far was to get the whole office over to use it.

Pros

Easy to use, cheap, nice support, multilingual, stable

Cons

BCF import missing (standard exchange format in building industry for clash detection)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2021

Thanks so much for your review Andreas!

[View all Reviews](https://www.capterra.com/p/186906/MantisHub/reviews/)

## Top-rated software of 2026

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Popular comparisons

[Jira vs MantisHub](https://www.capterra.com/compare/19319-186906/JIRA-vs-MantisHub)

[GitHub vs MantisHub](https://www.capterra.com/compare/129067-186906/GitHub-vs-MantisHub) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)