# Page 3 | SKU IQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is SKU IQ the right Multi-Channel eCommerce solution for you? Explore 173 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186941/Sku-IQ/reviews --- SKU IQ 4.7 (173) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of SKU IQ ## Showing most helpful reviews Showing 51-75 of 173 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TG Tessa G. Director of eCommerce & Marketing Food & Beverages Used the software for: Less than 6 months ### "SKU IQ is a must for TikTok Shop" October 19, 2023 5.0 Pros SKU IQ has some of the best customer service. Our setup was easy because of how quickly their team is available to jump in for any roadblocks you might run into. Most of us are used to hour-long wait times through chat boxes, but they are speedy and efficient whether it's via chat, email, or during onboarding calls. I feel really confident in using their platform thanks to the amazing onboarding experience. Our company has referred several other CPG brands to try them out and everyone agrees - SKU IQ is superior! Cons There were no cons to using SKU IQ. As with any new SaaS you can expect there to be a slight learning curve, but their customer support team made it easy breezy. Review Source Response from skuIQ October 20, 2023 Thank you for your fantastic review of SKU IQ! We're delighted to hear about your positive experience: Pros: Outstanding Customer Service: We're thrilled that our customer service has been a standout for you. Quick response times and efficient support are priorities for us. Seamless Onboarding: It's great to know that our onboarding process has instilled confidence in using our platform. Referral-Worthy: We're truly appreciative of your referrals to other CPG brands, and it's wonderful to hear that SKU IQ is earning a reputation for excellence. Cons: Learning Curve: While you mentioned a slight learning curve, it's reassuring that our customer support team was able to assist you effectively, making the process smooth and hassle-free. Thank you for your support, and if you ever have more feedback or questions in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction! KB Kathryn B. Owner Retail Used the software for: 1-2 years ### "First time user and very basic" May 14, 2022 5.0 I like knowing that the SKU IQ system works so well with the Clover system and the customer knows what our product inventory is at all times. If there is a mistake it is usually my manual mistake, not the systems. Pros My website was put together by someone else who taught me how to upload and take care of my own site. So, being a novice at this I found that it was straight forward and easy to use and works well with my Clover POS system. Cons I don't have any complaints about this software with the way that I use it. Review Source Response from skuIQ May 22, 2022 This is wonderful to hear, thank you so much for leaving your feedback. We are glad to hear that SKU IQ is working well for your Clover setup! Simone B. Marketing & Technology Director Retail Used the software for: 1-2 years ### "SKU IQ, Thank you!" June 2, 2022 5.0 We've solved the problem of keeping our inventory synced between our retail store and e-commerce. Pros We've been using this app for about a year now. I really like the WooCommerce to Clover integration! This has helped us keep our inventory synced and my boss is happy. Cons There isn't an integration available for our shipping software. I would like to see a ShipStation integration soon! Review Source Response from skuIQ June 17, 2022 Thank you so much for your feedback! We will add ShipStation to our list of integration requests! FT Filip T. Owner Retail Used the software for: 6-12 months ### "Great Tool" March 30, 2023 5.0 Positive! Pros It is a great way to connect inventory between different POS platforms Cons It is definitely a little pricey, especially being charged monthly Review Source Response from skuIQ December 15, 2023 Thank you for sharing your feedback on SKU IQ! We're delighted to hear that you find it to be a great tool for connecting inventory between different POS platforms. We appreciate your mention of the pricing concern. Your feedback is important to us, and we continuously evaluate our pricing structure to ensure it aligns with the value we provide. If you have any specific suggestions or if there's anything else you'd like to share, please feel free to reach out. We're here to assist and enhance your experience with SKU IQ. Thank you for choosing SKU IQ, and we're here to support your success! PM Phil M. Marketing Director / Co-Owner Retail Used the software for: 1-2 years ### "Must Have Add-On For Our Business" May 30, 2022 4.0 Very positive. Overall, it makes life so much more simple. We are thankful to have it! Pros We couldn't run our business without SkuIQ. It constantly syncs products we enter to both our POS system and our website. It's easy to add new products, images, and descriptions and have them seamlessly added where we need it. It makes inventory management easier. When we sell an item online, it removes it from our inventory, and when we sell a product in store and removes it from the website. Cons We have times where our products don't sync properly, and throws off our inventory. Reason for choosing SKU IQ We tried a free trail with SkuIQ as well and three other companies, and this was the easiest to use and the only one that did what we needed it to. Review Source Response from skuIQ June 17, 2022 Wow! Thank you for leaving such a thorough review of your experience with SKU IQ! We are happy to hear that it has made life easier for you and your business and that the product is easier to use than others. We are hoping to improve syncing consistency in the future to avoid those occasional issues you describe. Thank you again for your feedback and we look forward to continuing to serve your business! RF Renee F. Owner Apparel & Fashion Used the software for: I used a free trial ### "Why you SHOULD TRY SKU IQ" August 17, 2023 5.0 Overall, I am 100% satisfied with SKU IQ and will recommend to my other boutique friends Pros The inventory management and the syncing to all of my platforms is the reason I tried and now I am addicted. I can't live without it. Cons I haven't tried the report system yet, but I hope to try that soon Review Source Response from skuIQ September 1, 2023 We're thrilled to hear that you've found SKU IQ's inventory management and synchronization to be addictive and indispensable for your business. When you get a chance to try the report system, we hope you find it equally valuable. We greatly appreciate your recommendation to your boutique friends. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ, and we're delighted to have you as a satisfied customer! NY Nadia Y. CEO Wholesale Used the software for: 1-2 years ### "SKU IQ: My Perfect Ally for Business Success" December 26, 2023 5.0 It has been excellent. There were problems but they always solved them. Pros Spanish support. The customer service team has always been very fast. Cons They do not have support by phone calls (Sometimes it is necessary, especially when an integration fails) Review Source Response from skuIQ January 22, 2024 Thank you for your positive feedback! We're delighted to be your perfect ally for business success. We appreciate your recognition of our Spanish support and the fast response times from our customer service team. We understand the importance of different support channels, including phone calls, and we appreciate your feedback on this. We're continuously working to enhance our support options to better meet our users' needs. If you ever encounter any further issues or have additional feedback, please feel free to reach out. We're here to support your business, and we're grateful for your trust in SKU IQ! Jeff K. IT Director Information Services Used the software for: Less than 6 months ### "Pricing Structure Does Not Define Extra Charges" February 28, 2023 1.0 As a Clover reselling partner as well as a Shopify partner I would not recommend this software. The support team suggested to use the competitor if we did not like this company policy. Pros Was easy to install. Seems like user interface is great but the product import did not function for us. Cons When importing products into Clover the support team outlined that only 50 products can be sync'd every hour. Therefore for 5000 product it will take over 10 hours to capture the data transfer. The only way around this is to sign up for a full year annual subscription which is counter intuitive to the data transfer available! Review Source Response from skuIQ April 25, 2023 We appreciate you taking the time to share your experience with SKU IQ Realtime Inventory Sync. We're sorry to hear that our product import did not function for you as expected and that our pricing structure did not meet your expectations. We understand your frustration with the limitation of 50 products being synced every hour and the need for a full year annual subscription to capture the data transfer of 5000 products. Our team is always looking for ways to improve our product and pricing structure, and we will take your feedback into consideration for future updates. We apologize if our support team did not meet your expectations. Our team strives to provide the best possible service to all our customers, and we're sorry that our suggestion to use a competitor did not sit well with you. Thank you for your feedback and for considering SKU IQ Realtime Inventory Sync for your inventory management needs. BD Brandt D. Owner Retail Used the software for: 1-2 years ### "Great inventory management software between Clover and WooCommerce" March 31, 2022 5.0 Overall, it's a good product for inventory management between a brick and mortar store and an online store. I'd recommend it over other products because it's easy to use and there are both automatic or manual management options. I personally prefer to manually add all of my products to both systems, then link them using a SKU. Pros I'm using two SKU IQ instances with two brick and mortar locations and one WooCommerce multistore website. SKU IQ makes it easy for me to ensure that my in-store inventory is properly reflected on my website, ensuring that my customers can purchase items that are in stock. Cons I don't like that I need to pay two separate fees with two logins. I'd like to see an option where I can manage multiple stores with one login and a lower cost. Reason for choosing SKU IQ I chose SKU IQ because the cost wasn't too high and it did exactly what I wanted. I needed to integrate items on the WooCommerce website as variations with individual products in Clover. It works perfectly. Review Source Response from skuIQ April 15, 2022 Thank you so much for your thorough feedback, we will make sure this gets put in front of our product team for future consideration! FV Frederick V. Merchant Supervisor Financial Services Used the software for: 2+ years ### "\[SENSITIVE CONTENT\] Is The Best!!!! Phenomenal Support" October 5, 2022 5.0 Pros Everything done in 15 minutes and super fast help. Cons Sku Iq has to be contacted to disassociate the account from sku iq. Company support hours are 2 hours behind. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Its nice to speak to someone about an issue and we can implement a strategy to get them done. Live help not robots, or emails Review Source Response from skuIQ December 16, 2022 Thank you for your feedback! We hope to improve user-facing controls like disconnecting/reconnecting platforms in 2023. Hopefully this will improve your user experience :) Ezra K. Sales Furniture Used the software for: 2+ years ### "Review for SKU IQ" December 1, 2022 4.0 Pros Easy to use, adding product through SKU IQ and it will sync to shopify and lightspeed Cons It has some down times, and it won't sync until a day after. Review Source Response from skuIQ December 16, 2022 Thank you for your feedback. The syncing delay you describe is not working as intended. We recommend you reach out to our support team and explain what's happening to get things fixed promptly. Our quantity syncing should be very close to real time. MW Mark W. Sales Consultant Furniture Used the software for: 6-12 months ### "Crucial for any business using two or more sales platforms for single inventory" March 25, 2022 5.0 Live inventory (within 30 minutes of retail purchases) allow us to be one of the few dual platform users in our area to have live inventory on our ecommerce as well as accurate pricing. The greatest experience is when the ecommerce platform does an update and causes a temporary glitch, SKU IQ is already on the patch to link the changes. Any issues are resolved faster than any other system's customer service for systems we use to manage our inventory now or before. Pros The ability for live inventory to be maintained when selling the same inventory stock on two separate platforms and maintaining absolute customer satisfaction. Cons Spend the extra to have the products moved at one time. It is time consuming to manually move them if you have over 1,000 products (plus variations) Reason for choosing SKU IQ Proven track record from reviews and customer satisfaction. Review Source Response from skuIQ April 15, 2022 Thank you for leaving such thorough feedback, we truly appreciate it! We are happy to hear that SKU IQ is giving you an edge in your area and saving you time when it comes to inventory management! OW Orion W. CEO Tobacco Used the software for: I used a free trial ### "Pretty great for what I need!" December 26, 2023 4.0 Pretty good. Can't complain. The customer service has been great. Pros I needed a program to connect my Lightspeed R-series POS to my shopify, and this does just that. Cons It can be a little clunky at times. The BETA onboarding was a pain and didn't work for me. Reason for choosing SKU IQ Price & ease of use. The other options were expensive or similar in price, but had restrictions that would not work for me. Review Source Response from skuIQ January 22, 2024 Thank you for sharing your experience with SKU IQ! We're glad to hear that our platform meets your needs in connecting Lightspeed R-series POS to Shopify. We appreciate your feedback about the onboarding process, and we apologize for any inconvenience you experienced during the BETA onboarding. We're continuously working to improve our processes, and your input helps us in that regard. It's great to know that the customer service has been great for you. If you ever have more feedback or questions, feel free to reach out. We're here to support you, and we appreciate your choice of SKU IQ for its price and ease of use! SH Shawn H. IT Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Product for any small Business " June 10, 2022 5.0 SKU IQ is a great instrument for any small business needing to get their products online. Plus their customer service team is great too! Our inventory to our store is connected to our Shopify account and is working great with little or no issues. Pros I love the Support and how well it works. I used other software that always had problems with syncing my products to shopify. Cons Nothing I can say at this time. The service and software is working great with no problems for the last 2 years that we have been using SKU IQ Alternatives considered [Thrive by Shopventory](https://www.capterra.com/p/145337/Shopventory/) Reason for choosing SKU IQ It's all-around a better tool than Shopventoy and the customer service is much better than Shopvenory. Review Source Response from skuIQ June 17, 2022 Thank you so much for your detailed feedback! We appreciate you calling out how long you have been using SKU IQ and how it compares to Shopventory. We are so happy to hear that you've had a positive experience with both our product and service team and look forward to continuing to serve you in the future! MP Meredith P. Managing Director Design Used the software for: I used a free trial ### "Love the product so far" February 22, 2024 5.0 Quite good so far. Haven't used it realtime. Really look forward to seeing how the platform evolves. Pros Moved everything over for Shopify great. Transferring images is huge benefit. Cons Can't use with developer accounts in Shopify. Would like more control over individual features. Review Source Response from skuIQ April 26, 2024 Thank you for taking the time to share your experience with SKU IQ! We're thrilled to hear that you love our product and that the process of moving everything over from Shopify went smoothly. We're especially pleased to know that our image transferring feature has been a significant benefit for you. We understand your concern about not being able to use SKU IQ with developer accounts in Shopify and your desire for more control over individual features. We're continuously working to improve our platform, and your feedback is invaluable in helping us prioritize our development efforts. We're excited to have you on board and can't wait for you to experience SKU IQ in real-time. Rest assured, we're committed to evolving our platform to meet the needs of our users like you. If you have any further questions or suggestions, please don't hesitate to reach out. We're here to help! BB Birgir B. General Manager Retail Used the software for: 2+ years ### "Easy to use and great support" March 16, 2022 5.0 Extremely easy to use and support is easy to come by, quick response if needed. Pros Simple and easy to use. Give a diverse information of sales results in each channel. Cons Removing cancelled orders from sales results is an issue for us. Review Source Response from skuIQ March 17, 2022 Thank you so much for taking the time to leave feedback around your experience with SKU IQ! It is great to hear that SKU IQ is working well for you and that you've had a positive experience with our support staff. Regarding the issue with cancelled orders, please don't hesitate to reach out to our team via live chat or email (support@skuiq.com) if we haven't already looked into that with you. We look forward to hearing from you and continuing to serve your business! dG david G. MANAGER Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "SKUIQ = easy to use WITH SHOPIFY AND LIGHTSPEED" May 11, 2022 5.0 very good Pros ease of execution on a platform, directly on skuiq it is possible to configure our images on shopify and lightspeed without having to update on the site or in our home inventory Cons nothing is really easy to use in few seconds Review Source Response from skuIQ May 22, 2022 Great! Thank you so much for your feedback :) HM Hussein M. Owner Retail Used the software for: 6-12 months ### "Love it" June 23, 2023 5.0 Pleasant so far Pros It's helped syncing inventory between my online store and physical store a lot easier Cons I wish we could have a way of having total value of inventory in stock in our store in order to make quarterly inventory value counts easier Review Source Response from skuIQ September 1, 2023 We're glad to hear that you love using SKU IQ and that it has made syncing inventory between your online and physical stores easier for you. Your suggestion for having the total value of inventory in stock is noted, and we appreciate your feedback. If you ever have more suggestions or need further assistance, please feel free to reach out. Thank you for choosing SKU IQ! GG Gabe G. PGM Sporting Goods Used the software for: 1-2 years ### "Works well and I don't need to babysit :)" October 7, 2022 5.0 Today I had to drop in to tech support to have them perform a sync procedure that is unavailable to users unless specifically requested (to prevent an inadvertent reverse sync). It was handled in no time and the technician was patient with me as I dealt with customers. Pros The system is a set-and-forget solution. Only a few times per year I drop in to sync new products. Everything else is handled. Cons So far, nothing. Perhaps others would have more advanced needs, but I sync my POS to my ecommerce to keep product costs and inventory in agreement. Review Source Response from skuIQ December 16, 2022 This is all great to hear, thank you so much for taking time to leave a review for SKU IQ! We are happy that our solution is meeting your needs and our support staff is responsive and able to quickly resolve any requests! SW Scot W. owner Retail Used the software for: I used a free trial ### "review" May 12, 2023 3.0 customer support has been wonderful Pros the inventory integration is most important to me Cons I have nothing to complain about at this time. Review Source Response from skuIQ May 18, 2023 Thank you for sharing your review! We're glad to hear that the inventory integration feature is the most important aspect for you. We understand the significance of seamless inventory management, and we're delighted that SKU IQ has met your expectations in this regard. We're also pleased to know that you have no complaints at this time. We strive to provide a smooth and efficient experience for our users, and it's great to hear that we have achieved that for you. Moreover, we appreciate your kind words about our customer support team. Providing excellent support is a top priority for us, and we're thrilled to hear that our team has been wonderful in assisting you. If you ever have any questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and value your business! RC Rebecca C. CEO Retail Used the software for: I used a free trial ### "Crucial for Small Business Owners" July 14, 2023 5.0 I am very impressed with the ease of use and the support received. Pros The onboarding and support i have received has been crucial to my success. The product itself is crucial to small businesses like mine who are needing to take advantage of platform features like tiktok shops Cons I ran into some roadblocks at first with signing up and connecting things incorrectly, likely my bad as they have several onboarding videos. However, i booked a call with support and within 30 minutes was completely up and running. Review Source Response from skuIQ September 1, 2023 We're delighted to hear that SKU IQ has been crucial for your small business and that the onboarding and support have contributed to your success. Your experience highlights the importance of support in making the most of platform features like TikTok Shops. We appreciate your feedback, and if you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ! JM Jon M. Owner Operator Apparel & Fashion Used the software for: Less than 6 months ### "Worth Every Penny" April 25, 2023 5.0 Pros SKU IQ makes streamlining orders between our e-store and our brick and mortar seamless. In addition to keep inventory up to date, it also makes adding new products to our Wix site so much faster. Since our products are automatically uploaded to square when we order they end up on our website with every sync saving us literal hours in back end work. Cons Nothing I've noticed yet. I really enjoy this product. Review Source Response from skuIQ May 18, 2023 Thank you for taking the time to share your positive experience with SKU IQ! We're thrilled to hear that our platform has seamlessly streamlined your order management process between your e-store and brick-and-mortar operations. It's fantastic that SKU IQ has also been instrumental in keeping your inventory up to date and accelerating the process of adding new products to your Wix site. We appreciate your feedback and are delighted that our product has saved you valuable time in back-end work. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help! KG Kyle G. Supply Chain Manager Retail Used the software for: 1-2 years ### "Does what it says it does. " April 7, 2022 5.0 This has been a tremendous help to the supply chain team. Pros I used this product to sync my lightspeed and Woo-commerce stores. Since there was no direct integration SKUIq made this process very easy. Cons I wish I was able to bulk delete items that I no longer need. It is a hassle to delete items from all sites. Alternatives considered [OmniFocus](https://www.capterra.com/p/177722/OmniFocus/) Reason for choosing SKU IQ It was the easiest to implement. Review Source Response from skuIQ April 15, 2022 Thank you so much for taking the time to leave your feedback here! We will forward your insight around bulk deletion to our product team for consideration - thanks! BF Bianca F. Owner Design Used the software for: I used a free trial ### "Sku IQ" July 12, 2023 5.0 Pros I've only been using SKU IQ for about a week now for my tiktok shop so I can't go too in-depth but what I can say is that the process was pretty easy. There was a few hiccups in getting everything synced properly but support has been there to help with every question I have! I'm super grateful. Cons There are still a few glitches that need to be worked out. I had trouble pushing more products between platforms bc I was using the free trial even though I had already upgraded. Also, it does take a while to have the products syncing correctly which I had no idea so I thought something went wrong. Review Source Response from skuIQ September 1, 2023 Thank you for sharing your experience with SKU IQ. We appreciate your patience as you've been using the app for your TikTok shop. It's great to hear that our support has been there to assist with any questions or hiccups you've encountered. We're continuously working to improve the app and address any glitches, and your feedback is valuable in that regard. If you have more questions or encounter any issues in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ! JE Justine E. CEO Consumer Goods Used the software for: Less than 6 months ### "Totally recommend " December 28, 2023 5.0 Pros I was a little lost at first but they jumped right on with me and walked me through the process. She was very understanding, kind, and patient Cons Nothing. I felt a little lost but they helped me through the process and made it all understandable Review Source Response from skuIQ January 22, 2024 Thank you for recommending us! We're delighted to hear that our team jumped right in to assist you, providing understanding, kindness, and patience during the process. We're here to make sure you feel supported and comfortable as you navigate our platform. If you ever have more questions or if there's anything else we can help you with, please feel free to reach out. We appreciate your positive feedback and thank you for choosing SKU IQ! Talk to a Capterra advisor for free and get results within 15 minutes.