--- title: "Great Recruiters Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Great Recruiters Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/186946/Great-Recruiters/" page_type: "product" language: "en" --- # Great Recruiters Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Great Recruiters ## What is Great Recruiters? Reputation management solution built for staffing agencies to capture candidate feedback in real time, measure recruiter performance, and improve recruiting process. ## What is Great Recruiters used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)[Recruiting](https://www.capterra.com/recruiting-software/) Top alternative Featured Overall rating Based on 51 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $299 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Great Recruiters?[Manage this product listing](https://www.g2.com/products/great-recruiters/claim_requests/new?auto=true) ## Great Recruiters Overview Updated September 2026 AI summary Great Recruiters offers review management and customer feedback tools for small and midsize businesses seeking to monitor reputation and improve engagement. Delivered as a cloud-based platform, it provides dashboards, review requests, feedback and sentiment analysis, real-time notifications, and response management, helping organizations track reviews, address feedback promptly, and enhance customer satisfaction across digital channels. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Great Recruiters 4.9 (51) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $299 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (51) Ease Of Use 4.7 (707) Value For Money 4.9 (46) Value For Money 4.5 (619) Customer Service 5.0 (48) Customer Service 4.6 (654) ## Great Recruiters alternatives Highest Rated [ReviewInc](https://www.capterra.com/p/141023/ReviewInc/) [4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141023/ReviewInc/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [Alchemer](https://www.capterra.com/p/72549/Alchemer/) [4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/72549/Alchemer/) [ReviewTrackers](https://www.capterra.com/p/140801/ReviewTrackers/) [4.7 (172)](https://www.capterra.com/p/140801/ReviewTrackers/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140801/ReviewTrackers/) ## FAQs about Great Recruiters Overview ### What problems does Great Recruiters solve? Great Recruiters solves inconsistent candidate feedback collection, blind spots in recruiter performance, weak online reputation, and manual review follow-up by automating feedback requests and surfacing real-time coaching insights. Staffing firms, recruiting managers, talent acquisition leaders, and individual recruiters use it to improve candidate experience, strengthen training, reduce turnover, and generate referrals. Answer based on 39 reviews Overview ### Which roles and teams benefit most from Great Recruiters? Great Recruiters is most used by staffing agency leaders, recruiting teams, and marketing departments. Executives and owners use it to strengthen brand reputation, monitor recruiter performance, and drive growth. Recruiters and staffing directors rely on it to improve candidate experiences, while marketing teams turn testimonial content into credibility-building campaigns and outreach assets. Answer based on 51 reviews Overview ### What company size and industries is Great Recruiters built for? Great Recruiters is built for staffing firms of all sizes, with strongest adoption among small businesses at 69% and Staffing and Recruiting at 69%. It also serves midsize businesses at 25% and enterprises at 6%, plus Hospital & Health Care at 14% and Information Technology and Services at 12%, mainly for review management. Answer based on 51 reviews Features and Usability ### What are the key features of Great Recruiters? Great Recruiters includes core candidate feedback and review management features such as surveys, ratings/reviews, review requests, and review sharing. Differentiating capabilities include real-time analytics, recruiter performance dashboards, ATS integrations like Bullhorn, and website or social media review display to support coaching, reputation tracking, and referrals. Answer based on 29 reviews Overview ### How does Great Recruiters help recruiters improve performance? Great Recruiters gives managers and recruiters real-time candidate feedback that supports coaching, training, motivation, and credibility. Staffing agencies and recruiting leaders use it to spot service issues, recognize strong performers, and encourage referrals, though some recruiters want deeper context on lower ratings and more detail behind candidate feedback. Answer based on 16 reviews Getting Started and Support ### Is Great Recruiters easy to set up and use? Great Recruiters keeps setup and daily use simple with a plug-and-play approach, automated review requests, and low ongoing administration. Recruiting teams, managers, and small business users often find the interface easy to learn and the support team responsive, especially when connecting the platform with existing recruiting systems like Bullhorn. Answer based on 10 reviews Getting Started and Support ### What customer support options does Great Recruiters offer, and how do users rate the experience? Great Recruiters offers email/help desk support. Users generally describe the support experience as responsive, helpful, and easy to access, with some reporting replies in about 30 minutes or issue resolution within hours. Reviewers also highlight attentive onboarding, practical guidance, and a team that handles requests and feature feedback promptly. Answer based on 25 reviews Features and Usability ### How well does Great Recruiters help collect and manage reviews? Great Recruiters makes review collection easy with automated requests, simple setup, and useful marketing options for websites and social channels. Staffing firms and recruiting teams value the steady candidate feedback and visibility, though some admins want more control over deleting mistaken reviews, adding notes, responding publicly, and pushing reviews to outside platforms. Answer based on 26 reviews Features and Usability ### What features does Great Recruiters offer for staffing teams? Great Recruiters offers automated review requests, feedback tracking, performance insights, coaching support, and integrations that fit staffing workflows. Recruiting managers use these features to monitor candidate experience and guide team development, while some admins still want added controls such as deleting former users and capturing more explanation behind lower ratings. Answer based on 10 reviews ## Features AI summary Based on 2,212 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Great Recruiters includes all three features that reviewers value most: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer input, track reviews across channels, and respond to feedback in a timely way, allowing teams to strengthen their online reputation and make better service decisions. Review Monitoring 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Surveys & Feedback 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Sentiment Analysis 4.8 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Categorize emotions expressed and identify if they are positive, negative or neutral Real-Time Notifications 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Search/Filter 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Candidate Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Great Recruiters 41 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Candidate Management: Build, track, and maintain relationships with candidates - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Interview Management: Create and track interviews with a reminder system - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Review Sharing: Share internal and external reviews on social media platforms - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more - Social Sharing: Allows businesses to share their videos on social media. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Integration: Seamlessly integrates with 3rd party websites - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 4.8 (51) 4.8 Based on 51 reviews ## Pricing Value for money 4.9 (46) Basic $299.00 Value for money 4.9 (46) 4.9 Based on 46 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (48) 5.0 Based on 48 reviews ## User reviews Overall rating 4.9 Based on 51 reviews Filter by rating 5(47) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Emily L. Marketing Manager Staffing and Recruiting ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2022 Great! Pros Easy to use and very responsive customer service Cons nothing, it fills the company initiatives that we would like Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MC Melissa C. Recruiter Hospital & Health Care ### "Great Recruiters" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 2, 2022 5 Star Pros It is a constant reminder of why it's so important to keep providing 5 Star service! Cons I would like GR to send out "auto" reminders to all users to send referrals! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Crystal P. Staffing Supervisor Staffing and Recruiting ### "A great service, for sure!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2022 I like how nicely the info flows together and seeing my reviews grow. Pros I can easily send review requests to any person. Cons I am not experienced enough to comment but getting used to the website. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RW robert W. travle recruiter Staffing and Recruiting ### "daily user " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 20, 2022 has assisted me in improving my communication and increased referrals Pros easy of use and options to reach out to candidates Cons not enough review selections, would like to see more options for the candidates to select Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Alysha M. Staffing Manager Staffing and Recruiting ### "Amazing tool for someone new to the staffing industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 20, 2022 Pros Great Recruiters allows me to see, from a candidate perspective, what I'm doing well and where I can improve! It gives me the data to grow in my position and have the best possible interactions with our candidates. Cons I haven't really experienced anything this far that I haven't enjoyed about Great Recruiters. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Scott F. President Staffing and Recruiting ### "Great Product! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2022 Excellent Pros We've just started using Great Recruiters and I am very pleased with the results thus far. The product and service have been exemplary! Cons No negatives. While it has been a short time everything has performed as promised. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Zedrick G. CEO Staffing and Recruiting ### "Amazing software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2021 Really good software to use to collect reviews for Google and third-party reviews. Pros The integration with Bullhorn was the best thing about this software for us. Cons Not a lot of options for integration with text message providers. Reasons for choosing Great Recruiters The integration with Bullhorn Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AF Antoni F. C.O.O Staffing and Recruiting ### "Great Software for staffing agencies of any size. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2021 Awesome! Pros The software is easy to use and allows you to see what people are saying about our business, and in our case recruiters in real-time. Cons We have nothing negative to say, we should have had this a long time ago :) Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SS Scott S. COO Hospital & Health Care ### "Great softwares " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 29, 2021 Pros Love the platform and consistency of our ability to push out to other social media platforms Cons None I think the only thing is to allow publishing before 15 reviews Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JW Jason W. Owner Food Production ### "Great marketing and high employee performance rate " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2021 Great tool to have for any business. Helps your business grow and get better each day. Pros Very easy to create and set up. Customer service is wonderful. Reviews can be set and send off automatically which I found to be great. With the features that this tool has it takes my business to a whole new level where it pushes myself and my staff to work hard and allows us to maintain that level of performance. Cons Honestly I don’t have any problems with this software. It’s phenomenal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/186946/Great-Recruiters/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.