# Great Recruiters Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Great Recruiters the right Review Management solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186946/Great-Recruiters/reviews --- Great Recruiters 4.9 (51) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Great Recruiters Ease of use 5.0 Customer Service 5.0 ## Pros and Cons in Reviews rw robert w travle recruiterStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “has assisted me in improving my communication and increased referrals“ April 20, 2022 Zedrick G CEOStaffing and Recruiting, 51 - 200 employeesUsed the software for: Less than 6 months. “Not a lot of options for integration with text message providers.“ December 13, 2021 Zedrick G CEOStaffing and Recruiting, 51 - 200 employeesUsed the software for: Less than 6 months. “Really good software to use to collect reviews for Google and third-party reviews.“ December 13, 2021 MV Mullady V President of Marketing and Strategic GrowthStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “I struggle with answering this question, as the product and the service really has exceeded our expectations.“ June 22, 2020 Talia H Sales CoordinatorStaffing and Recruiting, 11 - 50 employeesUsed the software for: Less than 6 months. “The customer service is top-notch and I don't have to put a "ticket" in, I can just send an email and I usually get a response within 30 minutes.“ March 16, 2021 TU Todd U Sr Technical RecruiterStaffing and Recruiting, 11 - 50 employeesUsed the software for: 1-2 years. “I don't get involved in the integration of GR“ October 2, 2020 LB Logan B Partner/Chief Talent OfficerStaffing and Recruiting, 11 - 50 employeesUsed the software for: Less than 6 months. “We got it up and running (which is easy and the GR team is very personable and helpful and does 99% of it for you) and now every candidate and client we interact with can rate my recruiters (and me). “ December 4, 2020 CS Claya S Staffing SpecialistStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “Of course, everyone dislikes bad reviews.“ August 13, 2020 ## Showing most helpful reviews Showing 1-25 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dave T. Director, Staffing Services Staffing and Recruiting Used the software for: Less than 6 months ### "Love this product" December 11, 2020 5.0 GR team has been awesome & we're excited to see our KPI and ROI numbers after initial launch. Pros Provides valuable feedback from our candidates & customers Cons We haven't had any major pain points or struggles with the software. It's plug and play ready. Review Source MD Matt D. Director Staffing and Recruiting Used the software for: 1-2 years ### "Helping you be the best you can be." February 20, 2020 5.0 Recruiters suck. Right? Wrong - Well, kind of. Unfortunately, the stereotypes exist for a reason and there are many for whom they are accurate and deserved. But not all of us. Some of us take a great deal of pride in doing the job to a high standard. Great Recruiters helps us to rise above the noise by providing realtime reviews that allow our customers to engage with us with confidence. It also helps us to see how we can improve as we push on to become an industry-leading recruitment business and the data it provides forms an essential part of staff training and development. The team at Great Recruiters are extremely helpful and I highly recommend this product. Pros Great Recruiters is very easy to set-up, use and interpret. The data generated can be used to analyse performance and implement effective change. Cons I have no issues or dislikes with Great Recruiters. Reason for choosing Great Recruiters Everything about Great Recruiters was better. Review Source DF Danielle F. Marketing Specialist Staffing and Recruiting Used the software for: 6-12 months ### "Awesome Platform!" February 26, 2020 4.0 I've enjoyed the platform and training our recruiters on using it. I think that managers really get a lot of feedback on how recruiters are doing and it has helped mold our training tactics. Pros I enjoy seeing our recruiters light up when they get good reviews. I also love that when not-so-good reviews come our way, we're able to identify the reviewer, the call and then really dive into why it didn't go well. It has helped us develop our recruiter training as well. Cons I feel that the functionality on the admin side is so-so. I really wish I was able to remove users completely from the platform, versus just filtering out the ones who are no longer active. I think there should be a better way to save and store information from non-active users and remove them from the platform completely, for the sake of keeping things clean and organized especially. Review Source RV Rachel V. Training and Development Specialist Hospital & Health Care Used the software for: 1-2 years ### "I'm obsessed with Great Recruiters" May 4, 2021 5.0 It's been a great resource since day one! It's been a great way for our recruiters to see what their clinicians think and a great way to show them exactly what they need to work on. It's also a fun competition factor for the more competitive recruiters and a great way to have a tangible reference to our top performers besides just with revenue. Pros There's not a lot of places that people can leave reviews for recruiters and I love that people now have the ability to leave reviews to help with the legitimacy of a company and it's recruiter. In this day and age there are so many scammers and GR has been a great resource to tell my clinicians I'm real. David is also always only one email away. I love that we have a customer service rep that is available and communicative. Cons When I click into action items then click on one specifically, then click the back arrow, it takes me back to the MAIN reviews tab, and not just back to the action items. Review Source MP Michael P. C.E.O. Information Technology and Services Used the software for: 1-2 years ### "Love GreatRecruiters!" February 20, 2020 5.0 \[SENSITIVE CONTENT HIDDEN\] has always been amazing to work with with helpful tips and guidance about topics in the industry because he came from recruiting in sales background. His team has been always responsive and helpful and making the system work best for Sysazzle. Pros Great recruiters is an amazing tool for helping our recruiting team continue to be motivated and a very challenging industry. It allows Management to coach and train recruiters on certain areas that they themselves need to become better at through the feedback that we received from the candidates. And it’s nice to be able to have our recruiters Great recruiters certified and be able to publish those reviews to the candidate pool and our industry. Cons I don’t myself use the software on a day-to-day basis other than receiving emails so for me that’s hard to say. However our team hasn’t had any major issues with the software. Review Source CF Charlie F. COO Information Technology and Services Used the software for: 1-2 years ### "One Year In...Great Recruiters" October 3, 2020 5.0 Excellent partner who has helped us get better. Pros Effective tool for generating feedback and providing opportunities for the team to improve. Provides feedback to coach individuals. The passion that \[SENSITIVE CONTENT HIDDEN\] has for his product is a key feature and he and his team work hard to make sure we are getting the most out of the tool. There has been continuous development and new features that have made the product better. We love that the tool we have today is better than the tool we bought a year ago. Cons I don't really have any cons at this point. Reason for choosing Great Recruiters We chose Great Recruiters because of \[SENSITIVE CONTENT HIDDEN\] and the continuing conversations we had with him over a year. He took the time to get to know members of our team and understood what we were trying to do. Review Source TG Tim G. Managing Partner Information Technology and Services Used the software for: 2+ years ### "Amazing tool for quality feedback loop for recruiters and management" February 25, 2020 5.0 It really helps cover any blind spots working with candidates, as we have a large recruiting team and we want to ensure all candidates are satisfied with their interactions with our team. Pros It automates with our recruiting system and ensures that we get constant feedback from candidates. Additionally, it gives you the option to share great reviews and to build a reputation status of your firm's work and reputation with all candidates. very transparent. Cons No real cons. The team is great and highly responsive to requests and feature additions. Reason for choosing Great Recruiters It was the only option we knew of and did great. other competitors like Sense have come along, but GR is still the best. Review Source LB Logan B. Partner/Chief Talent Officer Staffing and Recruiting Used the software for: Less than 6 months ### "A much needed tool for recruiters - truly shows "the proof is in the pudding"" December 4, 2020 5.0 The team at GR is solid. We have dealt with \[SENSITIVE CONTENT HIDDEN\] mostly and they have been great to deal with. The integration is very easy with our ATS (Bullhorn) and they have done a great job making this process very easy to get up and running. Pros This is truly a "plug and play" application. We got it up and running (which is easy and the GR team is very personable and helpful and does 99% of it for you) and now every candidate and client we interact with can rate my recruiters (and me). It is a two fold win - I get to see that my recruiters are going above and beyond and providing great service, and it easily lets our candidates rate us and review us...which is very helpful for our social media, website, and Google reviews. So, its easy to use, adds value all around, great support, and economical. RESULTS: After about 2 months using, we have gone from 2 google reviews and a 3.2 star to 10 google reviews and 5 star. We have gotten 2 referrals we otherwise would not have gotten and overall we have received 32 reviews and 4.83 rating out of 5, and twice a week our reviews are shared to our social media accounts, which is automated and certainly gets us noticed. Cons Nothing yet. Its super user friendly and literally only takes candidates/clients a minute to leave review. Review Source LV Liah V. Marketing Manager Staffing and Recruiting Used the software for: 6-12 months ### "Low effort, high reward" February 21, 2020 5.0 Candidate experience can be a squishy concept. Great Recruiters gives you the means to measure and manage it. That's incredibly powerful in an industry where your ability to create great experiences and build strong relationships is so important and often difficult to prove. Pros Getting consistent feedback is hard to do. With GR, we get a really high response rate, which means we generate a huge amount of reviews. GR gives us access to perspectives on our recruiters that are not only authentic, but also really helpful in a lot of ways. From a marketing perspective, the reviews are gold. GR would be worthwhile even if it required a lot of work to maintain. But the beauty is - the seamless integration with Bullhorn makes the process completely painless for the team. Cons No complaints. Their product roadmap is really aggressive, too - they're rolling out rich new features all the time. Review Source GW George W. Managing Partner Staffing and Recruiting Used the software for: 2+ years ### "a great product for Great Recruiters - an easy to use public performance dashboard" February 20, 2020 5.0 Great Recruiters company leadership is fantastic to work with and attentive to the customer experience as well as dedicated to expanding the functionality of the product. Pros Ease of use, competitive pricing, helpful staff. Cons Although it is part of their design philosophy and makes sense when discussed by Great Recruiters, the inability to respond publicly to a negative review makes me a little nervous. Review Source AN Alexis N. Training and Development Manager Staffing and Recruiting Used the software for: Less than 6 months ### "Great customer service!" April 3, 2020 4.0 Very positive! \[SENSITIVE CONTENT HIDDEN\] has done an amazing job being very communicative, and he has helped with every question I've hadduring the rollout, no matter how small. Pros I love that recruiters can share positive reviews! Gives them something to be proud of in a sometimes-thankless role. Cons I think on the admin side of things, we should be able to delete reviews that are clearly a mistake (ex: 5 star ratings for every trait, extremely positive comments, but a "thumbs down" for recommended to others). I also think we should be able to delete users that are no longer with the organization, or have transitioned away from a recruiting role.. Review Source SD Stacey D. Partner Staffing and Recruiting Used the software for: 1-2 years ### "Great Recruiters - an efficient marketing tool for any staffing firm" May 6, 2020 5.0 Great Recruiters is an excellent marketing tool for any recruitment firm looking for an efficient way to capture feedback and be able to share that information with potential candidates and clients. Pros Great Recruiters is a fantastic tool to receive detailed and efficient feedback directly from our clients and candidates. This program integrated well into our existing quality assurance process. Cons I cannot think of a drawback at this time. Review Source MA Montana A. Healthcare Recrutier Hospital & Health Care Used the software for: 6-12 months ### "Easy & Captivating " August 3, 2020 5.0 It has been a positive and helpful experience. I'd recommend it ! Pros How pure and easy it is to give and receive reviews! Cons I wish more companies were familiar with this ! Review Source MM Melissa M. President Staffing and Recruiting Used the software for: Less than 6 months ### "You can't afford to not have this program!" February 20, 2020 5.0 Fantastic. Customer service and sense of urgency from the staff exceeded my expectations. Pros Ease of set up, daily feedback from our Talent, and peace of mind for management to have an ear to the pavement on reputation management. Cons My only issue right now, which I know the GR team is working on, is that I would love the feedback we received to load into Bullhorn records. Review Source AF Antoni F. C.O.O Staffing and Recruiting Used the software for: Less than 6 months ### "Great Software for staffing agencies of any size. " December 13, 2021 5.0 Awesome! Pros The software is easy to use and allows you to see what people are saying about our business, and in our case recruiters in real-time. Cons We have nothing negative to say, we should have had this a long time ago :) Review Source AA Avetis A. Founder & CEO Staffing and Recruiting Used the software for: Less than 6 months ### "Great product" December 3, 2020 5.0 Thus far it has been great Pros Easy of use, acocunt manager, referrals. Cons Nothing at this time. we will see as we continue Review Source LW Larry W. President Staffing and Recruiting Used the software for: Less than 6 months ### "Great marketing tool to track reviews" April 3, 2020 5.0 Pros The ability to utilize the reviews for marketing in our email signatures, website and social media shares. Cons Great product. Adding a client review function will enhance the product and I believe it is being developed. Review Source JB John B. President Information Technology and Services Used the software for: 2+ years ### "Terrific product for boosting employee performance and marketing your company's brand" February 19, 2020 5.0 Since first seeing the product, we've had nothing but a great experience with Great Recruiters. We first implemented it outside of our ATS (we were getting ready to implement a new ATS), and we were able to get up-to-speed in a manual fashion quite easily. Then, once we implemented our ATS (Bullhorn) the integration was easy to achieve and our manual efforts dropped off and we increased our efficiency. Over the past year, the product has continued to evolve and most importantly, Great Recruiters' management and support team has proactively kept in touch with us and encouraged us to keep moving forward using new features and helping us get more out of the product. If you value the way your team treats your candidates and clients, you'll love Great Recruiters! Pros \- Very easy to configure and set up - Once set up, it's "fire and forget," the administration is minimal, the system fires off review request automatically as the actions that we pre-define are performed by our team in the normal course of doing business -Customer service has been outstanding -New features have been developed consistently and implemented smoothly Cons \-We have no complaints about the software or the support from Great Recruiters Reason for choosing Great Recruiters To achieve getting social reviews on our recruiters and company, when considering the effort vs. the cost, Great Recruiters is a terrific value. I feel like as the new guy on the block, Great Recruiters has tried very hard to build and deliver a great product and they've succeeded. Review Source Talia H. Sales Coordinator Staffing and Recruiting Used the software for: Less than 6 months ### "The Easiest Way To Level Up" March 16, 2021 5.0 From the first meeting/demo to weekly check-ins, my overall experience with Great Recruiters has been and continues to be phenomenal! They are clearly passionate about what they do and it shows. I learned about them through a staffing friend and would highly recommend them to anyone looking to level up and gain insight. Shoutout to \[SENSITIVE CONTENT HIDDEN\]! Pros The easiest software integration I've ever been a part of! The customer service is top-notch and I don't have to put a "ticket" in, I can just send an email and I usually get a response within 30 minutes. We started off a little slow but very quickly racked up over 60 reviews in about a week. This software helps us focus on areas of improvement and celebrate areas of excellence. I love that we can gain insight into our candidates' journies with us. Cons I wish it automatically posted reviews to Google, but I understand why it doesn't work that way. Out of about 60 reviews, 4 of them also posted to Google. That is still a great number for our small business, but of course, I always want more! Review Source Rahul (Fred Price) T. Vice President - Recruiting Staffing and Recruiting Used the software for: 2+ years ### "Great Tool to Manage Candidate Experience" February 21, 2020 5.0 Pros GR is easy to use and positive reviews can be used for marketing and sales efforts. Helps differentiate our service from customers. Cons No flaws. Everything works like it is supposed to. Review Source Zedrick G. CEO Staffing and Recruiting Used the software for: Less than 6 months ### "Amazing software" December 13, 2021 5.0 Really good software to use to collect reviews for Google and third-party reviews. Pros The integration with Bullhorn was the best thing about this software for us. Cons Not a lot of options for integration with text message providers. Reason for choosing Great Recruiters The integration with Bullhorn Review Source RF Rose F. Senior Vice President Staffing and Recruiting Used the software for: Less than 6 months ### "Great Recruiters Exceeds Expectations " December 28, 2020 5.0 Our primary goal was to increase referrals and we saw that happen on day one. I knew that GR would fit into our culture and the team would love it. What I was pleasantly surprised by were the newer Recruiters. They had 5 star reviews on day one. That showed us we hired and trained the right people for our clients. I read every review and that has made me a better leader by being present to real time feedback. Reviews are shared across the company and it is uplifting for everyone. Pros The product is so easy from implementation, navigation to dashboards. They give the right amount of framework and personalization through the process. You are not starting from scratch and putting in hours of work for go live. I loved that we delivered our company feel from day one on the platform. The response time and insight from \[SENSITIVE CONTENT HIDDEN\] is top notch. The reviews have been stellar like we hoped but to see them in writing takes our confidence to another level. The celebrations when certifications happen are fun! Cons I do not have any constructive feedback at week 3. Review Source Sharmeda J. Travel Recruiter Hospital & Health Care Used the software for: Less than 6 months ### "Love this platform " December 3, 2020 5.0 Pros I love that my current, future &/or past candidates are able to provide me feedback regarding their experience with me Platform is very easy to use, & the functionality is great. Customer service is phenomenal. I provided feedback on the site directly to the company about an issue I was having, & they were able to resolve it within a few hours. Cons The only thing I don’t like about the platform is that you’re not able to remove reviews that were not meant for you. Other than that the site is fantastic. So much so that it prompted me to come leave a review. Review Source CS Claya S. Staffing Specialist Staffing and Recruiting Used the software for: 1-2 years ### "Great Recruiters is So Helpful" August 13, 2020 5.0 Pros I really like Great Recruiters because it helps me to make sure that I am always providing excellent customer service. It is so nice to know when you have helped someone too especially when we aren't necessarily making in-person connections because of COVID-19. Overall, I just like how Great Recruiters keeps us connected. Cons Of course, everyone dislikes bad reviews. That is the only thing I have to say. Otherwise, I really like this software. Review Source SS Scott S. COO Hospital & Health Care Used the software for: 6-12 months ### "Great softwares " November 29, 2021 5.0 Pros Love the platform and consistency of our ability to push out to other social media platforms Cons None I think the only thing is to allow publishing before 15 reviews Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.