# AppFolio Investment Manager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AppFolio Investment Manager Software - reviews, pricing plans, popular comparisons to other Investment Management products and more.

Source: https://www.capterra.com/p/186948/AppFolio-Investment-Management

---

# 

 AppFolio Investment Manager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

AppFolio Investment Manager

## What is AppFolio Investment Manager?

AppFolio Investment Manager is commercial real estate software that maximizes your returns, reduces overhead, & simplifies your investment operations. In other words, we are: A digital platform that creates repeat investors and accelerates capital raises at scale. A streamlined workflow that automates your investment operations while adding an extra layer of accuracy and security. A single source of truth that fuels thoughtful transparency for your teams and investors.

## What is AppFolio Investment Manager used for?

[Investment Management](https://www.capterra.com/investment-management-software/)[Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[Real Estate Transaction Management](https://www.capterra.com/real-estate-transaction-management-software/)

Overall rating

Based on 100 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Starting price

$650

Other, Per Month

Free trial  
not available

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## AppFolio Investment Manager alternatives

[4.4 (329)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (624)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (602)](https://www.capterra.com/p/135182/ResMan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.0 (9)](https://www.capterra.com/p/248341/Yardi-Investment-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/186948/AppFolio-Investment-Management/alternatives/)

## FAQs about AppFolio Investment Manager

Overview

### What problems does AppFolio Investment Manager solve?

AppFolio Investment Manager solves fragmented investor communication, manual tax document distribution, and time-consuming tracking across offerings, distributions, and performance data. Real estate investment sponsors, asset managers, and investor relations teams use it to centralize investor records, reduce support calls, automate K-1 workflows, and maintain accurate, professional reporting through Property Manager integration.

Answer based on 74 reviews

Overview

### Which roles and teams benefit most from AppFolio Investment Manager?

AppFolio Investment Manager is most used by real estate executives, finance leaders, investor relations teams, and accounting staff managing investment operations. Principals, presidents, CEOs, and COOs use it for portfolio oversight and reporting, while CFOs and accountants streamline capital accounts, distributions, and financial reporting. Investor relations teams centralize communications, document sharing, and investor updates.

Answer based on 100 reviews

Overview

### What company size and industries is AppFolio Investment Manager built for?

AppFolio Investment Manager is built for small commercial real estate investment managers handling funds and syndications, with 98% of reviewers from small businesses and 86% in Real Estate. It also sees limited use in Financial Services and Investment Management, each representing 4% of reviewers.

Answer based on 100 reviews

Features and Usability

### What are the key features of AppFolio Investment Manager?

AppFolio Investment Manager includes core investor management tools like investor tracking, CRM, fundraising workflows, and document management, plus a self-service investor portal for distributions, K-1s, subscription documents, and investment history. Differentiating features include AppFolio Property Manager integration, property accounting support, waterfall calculations, customizable notifications, and reporting.

Answer based on 52 reviews

Pricing

### How much does it cost and what fees or limitations are included?

AppFolio Investment Manager starts at $650 per month for the Core plan, which includes asset and pipeline tracking, bank-grade security, a dedicated customer care rep, fundraising workflows, investment financials, investor CRM, and an investor portal. Pricing is often described as attractive compared with standalone alternatives, though one reviewer called the price point a bit high.

Answer based on 9 reviews

Integrations

### Which third-party tools and platforms does AppFolio Investment Manager integrate with?

AppFolio Investment Manager integrates with AppFolio Property Manager and Gmail, and supports 9 third-party tools from its catalog. Other connected platforms include ButterflyMX, Conservice ESG, Happy Property, Homebase, Knock CRM, NetVendor, Opiniion, RentCheck, and ShowMojo, covering property operations, vendor management, leasing, and communication.

Answer based on 61 reviews

Getting Started and Support

### What training and onboarding options does AppFolio Investment Manager offer?

AppFolio Investment Manager provides in person training, live online sessions, webinars, documentation, and videos. In person training supports direct instruction, live online sessions and webinars allow guided learning remotely, documentation offers written reference material, and videos provide self-paced visual guidance for users.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does AppFolio Investment Manager offer, and how do users rate the experience?

AppFolio Investment Manager offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as fast, helpful, and easy to reach, with quick answers, same-day follow-up, and useful training resources. Some users, however, want more backend control instead of relying on support for certain changes.

Answer based on 52 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Client Portal

4.9 (35)

57.14% of 35 reviewers that rated this feature as important or highly important

Private online space that lets businesses securely share documents and provide information access to clients

Investments Tracking

4.8 (34)

73.53% of 34 reviewers that rated this feature as important or highly important

Monitor capital allocation and asset prices over time

Performance Metrics

4.2 (31)

51.61% of 31 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Client Management

4.8 (29)

68.97% of 29 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Data Import/Export

4.4 (26)

34.62% of 26 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Mobile Access

4.1 (15)

53.33% of 15 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

AppFolio Investment Manager 58 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Match clients or tenants with suitable properties based on their specific requirements, preferences and budget

Track and report regulatory data to either internal management or external stakeholders

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Integration with third-party CRM systems

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Defines specific deal parameters to negotiate and secure deals

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Digitally sign online documents

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Track collected or paid charges for services performed or access granted

Public or private sharing of digital files such as documents, audio/video, images, and more

For commercial properties such as office buildings, medical centers, malls, hotels, retail stores and other public buildings

Used by retail investors and active traders/day traders

Manage allocation and performance of financial assets

Track interaction history by documenting conversations for contacts

Monitor capital allocation and asset prices over time

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Access software remotely via mobile devices

Access the system via a mobile application

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Group leads or contacts based on their specific characteristics

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (100)

4.5

Based on 100 reviews

## Pricing

Value for money

4.8 (90)

[View pricing plan details](https://www.capterra.com/p/186948/AppFolio-Investment-Management/pricing/)

Core

$650.00

Other,Per Month

It includes:

-   Investor CRM
-   Fundraising Workflows
-   Investor Portal
-   Investment Financials
-   Asset & Pipeline Tracking
-   Bank-Grade Security
-   Dedicated Customer Care Rep

Value for money

4.8 (90)

4.8

Based on 90 reviews

## Integrations

[

Homebase](https://www.capterra.com/p/153076/Homebase/)[

Happy Property](https://www.capterra.com/p/145455/Inspector/)[

Knock CRM](https://www.capterra.com/p/197777/Knock-CRM/)[

ShowMojo](https://www.capterra.com/p/186281/ShowMojo/)[

Conservice ESG](https://www.capterra.com/p/183026/Goby-ESG/)[

Opiniion](https://www.capterra.com/p/182277/Opiniion/)[

NetVendor](https://www.capterra.com/p/234066/NetVendor/)[

ButterflyMX](https://www.capterra.com/p/235587/ButterflyMX/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (98)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (98)

4.9

Based on 98 reviews

## User reviews

Overall rating

4.7

Based on 100 reviews

Filter by rating

5(77)

4(20)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

CG

Colin G.

Managing Director

Real Estate

### "Tim McClure"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 6, 2022

Pros

This review really intended to address product support via Tim McClure- Tim always great at explaining the features of Appfolio and helping us get the functionality out of it that we need.

Cons

See above- review really intended in connection with positive experience with Tim McClure.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2022

Hi Colin, thank you for your review! Would be happy to pass along this to Tim.

JL

John L.

CFO

Real Estate

### "AppFolio Investment Management Fantastic"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2022

Fantastic

Pros

From the onboarding and implementation, to the software functionality, to the disbursement handling capability, to the customer support team, everything about AppFolio IM has been great.

Cons

There were no difficulties experienced with the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2022

Hi John, thank you for your review - we value the feedback we receive from our customers!

JD

Jaymie D.

Operations Executive

Real Estate

### "Great product with great customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2022

I was a bit intimidated in setting up the system after having tried other CRM / investment management systems and in the past felt it was a lot of work to get to a point where the software was valuable to the business. The customer support is great! They heålped set up our account based on data we provided, and got the system basically functioning and valuable right away. This stood out to me from other similar products.

Pros

Easy to navigate, no glitchy, customer portal, simple and effective. Great customer Service.

Cons

As with any software it takes a little getting used to, but generally pretty intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2022

Hi Jaymie, we are so glad our Customer Support team has been able to put your concerns with implementation at bay - We greatly appreciate your feedback!

PL

Philip L.

Acquisitions Analyst

Real Estate

### "UI Can be improved, but the Customer Service is unmatched "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2022

This is helping us manage investments and track important investment level information on a single centralized investment management portal.

Pros

Having one centralized investment management platform has helped us track our investments and distribute tax and investment information in a much more timely, organized, and professional fashion.

Cons

Document signatures need a major overhaul to help make the process easy and seamless like DocuSign/Adobe Signatures.

Reasons for choosing AppFolio Investment Manager

Easy user interface and top tier customer service (Tim McClure has been WONDERFUL)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2022

Hi Philip, thanks for your review! We truly appreciate and value your feedback and shared your thoughts regarding improving document signatures to our Product Team.

EC

Eric C.

Managing Partner

Real Estate

### "\[SENSITIVE CONTENT\] is the man!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2022

Pros

Support Chat and \[SENSITIVE CONTENT\]. Great rep!

Cons

email signature cannot personalize this!

Switched from

[InvestNext](https://www.capterra.com/p/185770/InvestNext/)

[Juniper Square](https://www.capterra.com/p/171269/Juniper-Square/)

Ease of use and mainly support. Y'alls support is better!

Alternatives considered

[SyndicationPro](https://www.capterra.com/p/195887/SyndicationPro/)

Reasons for choosing AppFolio Investment Manager

The support and speediness of response

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AY

Alex Y.

Tax Senior Accountant

Real Estate

### "AppFolio IM Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

November 10, 2022

AppFolio Investment Management has exceeded my expectations. \[SENSITIVE CONTENT\] has been instrumental in helping us understand all of the features of the platform and helping us adapt to use it effectively.

Pros

I am most impressed with the waterfall functionality and investor portal functionality.

Cons

The ability to manipulate investments from the user side is limited. For example, unrolling transfers, importing historical data, making bulk updates to historical data.

Switched from

[CrowdStreet Suite](https://www.capterra.com/p/172602/CrowdStreet/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Mandy A.

Investor Service Representative

Venture Capital & Private Equity

### "Easy to use but not very good with reporting"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

November 10, 2022

I like that it is easy for the investor to use and makes their experience better.

Pros

It is easy to use for both investors and team members

Cons

The reporting capabilities are terrible.

Switched from

[CrowdStreet Suite](https://www.capterra.com/p/172602/CrowdStreet/)

CrowdStreet was clunky and not easy for investors.

Alternatives considered

[Juniper Square](https://www.capterra.com/p/171269/Juniper-Square/)

Reasons for choosing AppFolio Investment Manager

I didn't have the final decision but I believe the easiness of the system and its look was why it was chosen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Katie K.

Director of Investor Relations

Real Estate

### "Great Investor Portal Experience for Users!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 8, 2022

It's been great, love the customer support. Always very fast and on top of it!

Pros

I like the ease of the client's portal. It's clean and easy for our investors to review and update their bank info & confirm their contributions and positions are accurate. Great transparency.

Cons

For the kind of investment fund we have, we have to upload investor data on a monthly basis. We've figured out how to do that with the team but it would be great if more data could be uploaded quickly without requiring additional manpower/appfolio's team to do that upload.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SV

Sally V.

Investor Relations

Real Estate

### "Appfolio IM - An Excellent Choice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2022

We have been hooked on Appfolio Investment Management from its inception and have enjoyed watching it mature as an integrated database. Its ease of use and information platform have been an excellent experience that keeps getting better!

Pros

As an existing Appfolio PM product user, we were an early user of the Investment Management platform. IM allows us to have information about our investors and their history with us at our fingertips. And the Portal puts information at our investors fingertips! This is such a time saver. Appfolio was a big help in the transition from our old database. The transition was smooth and, surprisingly, easy!

Cons

Report functions have come a long way within IM, but still lack some robustness. Appfolio is very open to suggestions and they encourage team meetings with us to see how things are going and what we see a need for in the various areas.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Chrissy M.

Director of Investor Relations

Real Estate

### "Great for Investment Mangement"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 28, 2022

Pros

Ability to easily upload K-1s and access documents, and information pertaining to their investments 24/7.

Cons

Takes time to get familiarized/comfortable with the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/186948/AppFolio-Investment-Management/reviews/)

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