# Page 2 | 8am AffiniPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is 8am AffiniPay the right Payment Processing solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186952/Affinipay-for-Associations/reviews --- 8am AffiniPay 4.8 (57) [View alternatives](https://www.capterra.com/p/186952/Affinipay-for-Associations/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of 8am AffiniPay ## Showing most helpful reviews Showing 26-50 of 57 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CP Cynthia P. Executive Director Education Management Used the software for: 2+ years ### "Math Teachers Use Affinipay " December 5, 2022 4.0 Using Affinipay has been seamless. It’s easy to search for a transaction and do a refund. It’s easy to see when a transaction failed. It’s a great system. Pros I love the daily transactions reports function! This feature saves me so much time during bookkeeping. On the days that transactions are made, I run the report and then I can quickly determine whether dues, registration for the conference, or an exhibit fee payment was made. Cons Sone tones the reports print off the edge of the page and sometimes they don’t. I would like to see a pdf download choice. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Our non-profit uses WildApricot. Review Source Response from 8am December 6, 2022 Hi Cynthia, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying the ease of use of AffiniPay for Associations. It makes us incredibly happy to know that we were able to help you reconcile efficiently. We'll continue working hard to provide you with an excellent experience. I have passed along your recommendation to include a .pdf option for downloads. Thanks for taking the time to write this review; it means a lot to us. Cheers! JC Jacque C. COO/CFO Non-Profit Organization Management Used the software for: 2+ years ### "Affinipay Review" December 5, 2022 5.0 Pros The product is very easy to use. Customer support is great. Reports are good. Cons I do not have any problems with this software. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Better pricing, more specific for CPAs Review Source Response from 8am December 6, 2022 Jacque, We love hearing from our CPA Societies! Thank you for taking the time to review AffiniPay. Please don't hesitate reaching out to us if you need anything or have feature suggestions in the future. Cheers! RB Ronald B. Board Treasurer Military Used the software for: 2+ years ### "Superior time saver" February 9, 2023 5.0 Pros Ease of bookkeeping and transparent/convenient to use for our members. Cons Nothing to not like after it is set up properly. Review Source Response from 8am February 10, 2023 Thank you for your review, Ronald. Reach out if you need anything further from our team. JC John C. Finance Manager Non-Profit Organization Management Used the software for: 2+ years ### "AffiniPay works for us" December 5, 2022 5.0 Pros AffiniPay integrates well with our current online CRM/AMS software. Customer support from AffiniPay is better and more responsive than most vendors were use. Cons The only issue we have ever had is a fraudulent payment reaching our bank account that was later deducted. Review Source Response from 8am December 9, 2022 John, Thank you for your review. We have an in-house risk team that monitors customer accounts for issues like you've mentioned. I am glad we could help get it resolved. Please let us know if you need anything from us! Cheers! SK Scott K. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Perfect for us" December 6, 2022 5.0 Pros We don't necessarily have high volumes of transactions, but I love how easy it is to take entries in our QuickBooks spreadsheet and match them up to transactions on the Affinipay dashboard and categorize the type of purchase was made. If a refund is ever requested, I can quickly search by the customer's name and issue a refund with one click and make them happy in a very small amount of time. Cons No major complaints. I would like the ability to CC people on credit card receipts, since sometimes the person making the purchase wants a receipt forwarded to their business manager. Reason for choosing 8am AffiniPay It was part of our switch to the Wild Apricot database system. Review Source Response from 8am December 9, 2022 Scott, Thank you for your review. We are launching a QBO integration early next year. Maybe that will make your life even easier! We will send out announcements when it's widely available. Please reach out if need us! GL Gwynne L. Director Accounting Used the software for: 2+ years ### "As close to perfection as possible" December 15, 2022 5.0 Pros Support team is fantastic. Staff learning curve is short. Very innovative company always looking to improve and willing to listen to feedback, concerns and ideas. Cons This box shouldn't be required as there is nothing that I don't like. Review Source BW Barbara W. Administrative associate Education Management Used the software for: 2+ years ### "Affinipay" December 15, 2022 5.0 Pros The ability to design your pages and input information. Individual client information kept together. Cons The financial transactions can be a bit complicated when making changes. Not easy to switch events and payments for individual. Review Source Response from 8am December 28, 2022 Barbara- We appreciate that you took time to complete a review. Cheers! TM Tara M. President Events Services Used the software for: 6-12 months ### "Simple set -up and clear, easy reporting" December 5, 2022 5.0 \[SENSITIVE CONTENT\] has been FANTASTIC. We are an Association Management Company, so when we went to Affinipay it was for multiple clients. \[SENSITIVE CONTENT\] was so responsive and easy to work with. She has since helped me to set up any new clients that we have added since beginning our relationship with Affinipay. Pros I love the portal. It's so easy to get the reports I need or process a refund. Cons Nothing that I can think of off hand. Everything has been running smoothly. Reason for choosing 8am AffiniPay Because of Affinipays relationship with Wild Apricot. Review Source Response from 8am December 6, 2022 Tara, Thank you for your thoughtful and helpful review. Our team loves single staff organizations and association management companies alike. Thank you for being a partner with us. Please reach out if you need anything from us or have suggestions to improve AffiniPay for you. Cheers! GJ Ginger J. Executive Director Executive Office Used the software for: 2+ years ### "Small or large, Affinipay is great!" December 5, 2022 4.0 Great product for small office staff, Affinipay makes payment processing easy Pros The dashboard and payment history make using this product quick and easy. Cons It seems to me customer support has been moved overseas and is not as reliable as it was. Review Source Response from 8am December 6, 2022 Ginger, thank you for your thoughtful review. Our support is 100% in-house, none is outsourced or overseas. We would love to talk more if you have insights to help us improve your perception and better support you, 800-485-6455. DD Deborah D. Executive Director Religious Institutions Used the software for: 2+ years ### "Review of AffiniPay " December 15, 2022 5.0 My experience with AffiniPay has been positive. We changed to AffiniPay when our online database company required it. Pros I like that I can produce reports on our donations with relative ease. The software sends an email to my email account everytime a donation is made which helps me keep my bookkeeping in order. Cons The only problem I encountered with this software involved a form change for our donors when making online donations. We were not notified the form had changed and we had an elderly woman who could not figure out how to make a routine donation. When I could not figure it out and had to seek help, I immediately notified my contact person with AffiniPay. After several months, the issue was resolved with a simple change to the form. My recommendation would be to have a variety of customers not programmers check out any new changes. Review Source JS Jeffrey S. Assocation Manager Civic & Social Organization Used the software for: 2+ years ### "No complaints" December 6, 2022 5.0 Having online credit card processing is a great benefit to our members. Pros It does what it is supposed to do without very few issues. The few times that I have needed help or support, the company responded very quickly and the matter was resolved promptly. Cons There isn't anything that I do not like. Reason for choosing 8am AffiniPay This is the service that was recommended to us by the association management software. Review Source Response from 8am December 9, 2022 Jeffrey, Thank you for your review. We definitely agree that having online payments is a great benefit for your members. Who wants to mail a check?! Cheers! MBF Mary Beth F. Executive Director Education Management Used the software for: 2+ years ### "Affinipay as experience by a new user" December 6, 2022 4.0 The timing of payments on the system versus bank deposit creates problems in reconciling monthly revenues and bank statements. Sometimes deposits are netted against refunds and other times they are not. There should be a process that is consistently used in handling deposits and refunds. Pros The integration with Your Membership is a plus. Cons The filter for reports for tracking payments should be customized to sort by type of payment or dollar amount of payment as well as date. Having to manually manipulate this for monthly reporting is time consuming. Review Source Response from 8am December 9, 2022 Mary Beth, Thank you for your thoughtful review. The information displayed in our system is relative to the information shared by our partner, in this case YM. From time to time these integrations are updated with improved data transferred from our partner. Regarding the days between processing and seeing deposits, this time is banking industry standard, 2-4 business days. Funds confirmations pass through many systems before the funds are moved from one account to be deposited. We understand that this can be frustrating. The process is not unique to Affinipay. I will pass along your reporting concerns to our product team. Cheers! • Thom S. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Affinipay is awesome " December 5, 2022 5.0 I am a big fan of Affinipay for Associations and look forward to working with them for a long time. Pros Affinipay has made it easy to send and track invoices. Cons I have nothing about Affinipay that I have an issue with. They are great. Review Source Response from 8am December 6, 2022 Thom, we are blushing! Thank you for the great review and positive feedback. Don't hesitate reaching out to us if you have suggestions in the future. Cheers! Jennifer P. Membership & Communication Pharmaceuticals Used the software for: 1-2 years ### "Great service for the price" August 29, 2020 5.0 We are satisfied with the service and its reliability. Pros This service integrated well with our other services and forms. The price per usage is very reasonable. Cons What we found least appealing about the Affinipay service is that our customers had not heard of it but that hasn't caused any problems. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) PayPal was getting too expensive and causing hardship for affiliates we pass on revenue to. Review Source AZ Aimee Z. Executive Director Higher Education Used the software for: 2+ years ### "Works great for us" December 6, 2022 5.0 Great customer service! Someone always answers the phone when I call! Pros The software is very user friendly and easy to use. It integrates seamlessly with our database. Cons I don't have any features that are problematic! Review Source Response from 8am December 9, 2022 Aimee, Thank you for your review. Indeed, answering our support lines is one of our super powers! We employ an in-house support team that is never outsourced. Please let us know if we can assist you. You know we will answer your call! Cheers! IB Iva B. Business Manager Non-Profit Organization Management Used the software for: 2+ years ### "Using Affinipay" December 5, 2022 5.0 We've had no real problems that I can think of. Pros Affinipay integrates easily with YourMembership and customer service has always been quick and efficient. Cons Integration was easy with customer support. Reason for choosing 8am AffiniPay Integration with YourMembership Review Source Response from 8am December 6, 2022 Iva, Thank you for taking the time to review AffiniPay. Please let us know if you have questions arise or feature suggestions. We'd be happy to hear from you. Cheers! Paul K. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to use" December 6, 2022 5.0 The change over to Affinipay was simple and seamless. Pros It's easy to quickly view the status of payment, to issue refunds when necessary or just to confirm receipt of payment. Cons I was not happy that Personify (Wild Apricot) gave us no choice but to make the change. Review Source Response from 8am December 9, 2022 Thank you, Paul- We understand your frustration but hope we've been able to perform up to your standards. If not, please reach out to us so we can help get what you need. Cheers! SE Suzanne E. Director-Accounting Government Relations Used the software for: 2+ years ### "ACEC Product review" December 8, 2022 5.0 Pros The search transaction feature and reports provided. Cons Expensive and uploads from our management software do not translate all information properly and I have to match up payment information to our deposits in QB. Reason for choosing 8am AffiniPay Affinipay was the only other option other than BluePay that would work with our association management software and gateway to QuickBooks. Review Source Response from 8am December 9, 2022 Suzanne, Thank you for taking the time to review AffiniPay. We appreciate the input about pricing and will pass it along to those who have input on our pricing models. Thank you again for your review. Feel free to reach out if you need us. Cheers! MT Michael T. President Non-Profit Organization Management Used the software for: 2+ years ### "Very happy" December 9, 2022 5.0 Customer service is awesome. I have always gotten prompt and excellent responses to all inquiries. Pros Ease of coordination with Wild Apricot, reports are structure the way I need them. It is easy to process refunds when necessary. Cons It’s the Wild Apricot software… but I would like the Affinipay feature of ACH payments to integrate better to provide customers the option of paying via ACH directly through Wild Apricot. That is not a fault of Affinipay. Review Source Response from 8am December 9, 2022 Michael, Thank you for your review. We understand the desire for eCheck through the Wild Apricot integration. Hopefully that payment option will be on future product roadmaps. You may be aware that you can process eChecks through our payment portal if absolutely necessary. Thank you again for your review and feel free to reach out if you need us. Cheers! KA Kathleen A. Executive Director Recreational Facilities and Services Used the software for: 2+ years ### "Great Software" December 5, 2022 5.0 Perfect. Pros Easy to use and Great Customer Service. The reports are easy to understand Cons Nothing. The software does everything and even has an app. Reason for choosing 8am AffiniPay Discount through software Review Source Response from 8am December 6, 2022 Thank you, Kathleen! Please feel free to reach out if you need anything from us. Cheers! MW Michelle W. Director of Finance and Operations Non-Profit Organization Management Used the software for: 2+ years ### "Appreciate integration with membership software" December 6, 2022 5.0 Pros Integration with Your Membership if very helpful. Cons No cons. I do not have any cons or things I like least about this software. Review Source Response from 8am December 9, 2022 Thank you, Michelle- We appreciate your review. Feel free to reach out and let us know how we can get 10/10 likelihood to recommend. We'd love to hear from you. Cheers! DZ Darlene Z. CEO Accounting Used the software for: 1-2 years ### "User-Friendly" December 5, 2022 5.0 I've been very pleased with how well the transition to Affinipay went and how well it integrates into our database. Pros It is very user-friendly. Easy to search to find transactions. Cons The software does not include the ability to segment the reports by credit card such as American, Visa or Mastercard. Review Source Response from 8am December 6, 2022 Thank you, Darlene for your review. We have a couple of ways to segment/search on card types. Perhaps we can help you with what you need to make things perfect for you! Please reach out to our team. We'd be happy to help. 800-485-6455 Cheers! AS Ann S. International Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Affinipay Program" December 6, 2022 4.0 It save us time. Pros It was fairly easy to operate and the speed. Cons It does not have some of the functions as our previous program. It lacks the ability toadd countries and other items we need for reporting. Review Source Response from 8am December 9, 2022 Ann, Thank you for your review. Although the product can have countries added for processing, we make those changes in house on your behalf. I will share your desire to allow the customer to add countries with our product team. Cheers! LG Lolly G. Executive Director Professional Training & Coaching Used the software for: 2+ years ### "Affinipay Review" December 8, 2022 5.0 Pros Ease of use especially when I need to issue refunds Cons A mobile option. One may exist, but I'm not aware of it. Review Source Response from 8am December 9, 2022 Lolly, I have GREAT news for you...we do have a mobile app that even includes an in-app card reader feature. You can search for AffiniPay in the Apple or GooglePlay stores to download it and use it at events or when you are on the go. Please reach out if you have questions about it; we are happy to help. Cheers! CH Casey H. SDEMSA State Treasurer Civic & Social Organization Used the software for: 1-2 years ### "Association" December 13, 2022 4.0 We use affinipay to collect online payments for our organization Pros Integrates easily with Wild Apricot membership database. Cons I would like to be able to set up the online payment options myself instead of having to request someone else set them up Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) It was discounted to use Affinipay. Also it transfers directly into the checking account. Review Source Response from 8am December 14, 2022 Casey, Thank you for your review. I think you are referring to personalized payment pages not being self-serve as you would like. I have passed that suggestion on to our product team. The GOOD news is that we can be an extension of your staff in some ways, especially when payment pages are complicated and need special features. Please reach out if you need us for anything. Cheers! 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