# Tapcart Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Tapcart the right App Building solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186967/Tapcart/reviews --- Tapcart 4.4 (13) [View alternatives](https://www.capterra.com/p/186967/Tapcart/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2025 # Reviews of Tapcart Ease of use 4.5 Customer Service 4.0 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KO Kasey O. Ecom Merch Manager Retail Used the software for: 1-2 years ### "We love Tapcart!" February 25, 2020 5.0 Pros Ease of use, love the use of blocks to customize pages Integrations: tons of apps already exist in Tapcart and are at no additional cost to add. Tapcart always looking to add more Price is very competitive, especially considering that there's no additional cost for integrations Cons No way to use our current tagging system in Tapcart (sale and final sale products showing as such on the collection page and product page level No ability to customize the size and location of text on images (so for example, choosing any font & any size font and moving it where you'd like to place it on an uploaded image. To show our own font text on our banners and collection pages we have to do that in photoshop and then upload the image with the text overlay already on there. Reason for choosing Tapcart Ease of use Customization Integrations Overall price Price of additional integrations (Klayvio, Nosto, etc.) Review Source RT Rebecca T. Owner Food & Beverages Used the software for: Less than 6 months ### "You won't be disappointed! Do yourself a Favor and try this app TODAY!" February 2, 2021 5.0 This app will assist my customers utilize my service with a convenient mobile app as all shopping and things are done through mobile, this app fills that gap, at a decent price. However, their customer support alone is worth it all. They simplify things down even for the least tech savvy person like myself! This app enables push notification making customers aware of sales, discounts and important information by the click of a button! Pros easily developed with great customer service! I can't say enough about the terrific step by step customer support. My app was live and streaming within a week! (and I am not tech savvy at all!) Cons I can't say anything bad at this time about the app itself just yet, but everything seems to be smooth sailing, any challenges that do come up \[SENSITIVE CONTENT HIDDEN\] My Custer service agent walks me through step by step, and with collaborating ideas, we got a beautiful result! Switched from [Tapcart](https://www.capterra.com/p/186967/Tapcart/) Their customer service was awful and their app did NOT help me with what I needed Review Source BS Brittney S. CEO Founder Retail Used the software for: 1-2 years ### "12 month lock in contracts with no way to get out of it, even if an employee signed it without you knowing. " October 22, 2024 1.0 I wouldn’t recommend it, you don’t need an app. Your website can do all of the same things and more. Pros The apps look great. Sleek & easy to use. Cons Their 12 month lock in contract. Unknowingly I had an employee sign us up to a 12 month contract, signature and all. I got in touch with Tapcart to let them know I definitely didn’t approve this and they didn’t care at all, we’ve just been stuck in a contract that we don’t want to be in and are just paying each month waiting for it to end unfortunately. Review Source dM demi M. Founder Apparel & Fashion Used the software for: 1-2 years ### "Great Product" June 20, 2019 4.0 I have had a great experience with tap cart. They have been very responsive from the customer service end and they keep us updated on the product changes. Pros Saved checkout for customers. Quick loading. Push notifications to customers for exclusive launches. Clean designs on front page. Cons Needs stronger reporting and analytics. Doesn't integrate with wishlist or live chat abilities which is a big feature our brand relies on. No scheduling for updates on app for front page or sales. It would be helpful to have web design features for days like Black Friday or other flash sale events where timng is crucial. It would be helpful to heave this feature for sale codes at checkout as well. Sometimes we remove the discount code but it won't actually remove. Would like the ability to offer more exclusive features on the app. Would like to be able to segment customers for push notifications based on location. Review Source DR David R. Director Wholesale Used the software for: 1-2 years ### "Tapcart helps grow your business " July 3, 2019 5.0 Pros We have been using tap cart for year plus now and had boosted our sales we currently do more sales via the app then our website the staff there are always on hand to help and always resolved my issues very fast. Cons I don’t think I have any cons it’s easy to use says what it does on the tin. Review Source VR Verified Reviewer CEO Consumer Goods Used the software for: 1-2 years ### "Misleading communication on their integrations." July 29, 2020 2.0 Pros Stable, works well with basic functionality. Cons Miscommunication on features. They led us on for months about their ReCharge integration. Turns out you need ReCharge Pro, and it wasn't mentioned anywhere on their website. We're disappointed we spent months paying hundreds of dollars to them in hopes they'd make this integration happen. Alternatives considered [Plobal Apps - Mobile Commerce App](https://www.capterra.com/p/156863/Plobal-Apps-Mobile-Commerce-App/) Reason for choosing Tapcart Pricing and feature roadmap. Review Source RS Rasheed S. President Consumer Goods Used the software for: 6-12 months ### "Solid product for small to medium e-commerce business desiring an app." February 18, 2020 5.0 Overall the experience has been speedy and communications with the team through its chat service has been great. The product is solid and haven't heard of any complaints of functionality with our customers. Pros Its ease of use and how quickly you can start seeing results as a business. Very solid product for Shopify. Having an app allows us a ton of more directness to our customers versus waiting for a website to load. Cons Limited options within the packages. Unless you can pay $999/mo, you don't have access to add more plugins. The plugins really help make this product work more for your business. The price difference between the middle and last tier is too extreme ($99/mo for basic, $199/mo for advanced, $999/mo for enterprise). The enterprise level is the only level that lets you go beyond 3 plugins. Review Source KN Kamal N. Business Development Manager Information Technology and Services Used the software for: 1-2 years ### "Awesome UI and features for app building" December 6, 2022 5.0 Pros Has a futuristic UI. Ready to use template for your app UI. The reports and push notifications features are great. Integrates with many other shopify apps Cons Very expensive. Lacks a delivery feature integration. Search for products by uploading reference products is missing Review Source LK Lisa K. Member Arts and Crafts Used the software for: Less than 6 months ### "Easy to set up and easy to use" February 24, 2020 5.0 Pros The staff was fantastic about helping walk you through the setup process. Very easy to set up and easy to use. Cons Wish it had it's own discount codes to encourage use on the app. Review Source BZ Beata Z. Founder Retail Used the software for: 6-12 months ### "Ease of Use" July 10, 2019 5.0 Overall, customer service and responsiveness is excellent. I happened to have a glitch on my App that a small set of customers experienced. Pros Easy to setup and use. Monthly price point for a start-up is on target. Cons I have a glitch on my App that is taking a long time to fix but the App is functional. Review Source AL Angelica L. Founder Retail Used the software for: 6-12 months ### "Why pay thousands upfront, when you can build a quality mobile app for a monthly fee?" June 20, 2019 5.0 Overall my experience with tapcart has been pleasant. Customer service has done well with fixing issues and guiding me through building a user friendly app. Pros Quality, categorical organization, well designed back end dashboard Cons The high monthly fee in order to have specific features. Review Source dE djon E. designer Business Supplies and Equipment Used the software for: Less than 6 months ### "Review Tapcart" June 20, 2019 5.0 Pros The interface and functions were extremely easy to use. Cons Sometimes it would lag on me or refresh without warning. Review Source rP rydge P. Head Nerd Consumer Goods Used the software for: Less than 6 months ### "Worth every penny " June 26, 2019 5.0 Pros The app builder is very easy to use and manage Cons Limited number of blocks for the basic price package Review Source Similar Products Featured ## Related categories [App Building](https://www.capterra.com/app-building-software/)[App Design](https://www.capterra.com/app-design-software/)