# CompuFACT Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CompuFACT the right Background Check solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186971/Compufact-Background-Checks/reviews --- CompuFACT 5 (14) [View alternatives](https://www.capterra.com/p/186971/Compufact-Background-Checks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CompuFACT Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rhonda S. Director Wholesale Used the software for: 6-12 months ### "Absolute Must Have" June 30, 2020 5.0 They are very personable and answer any questions I have in a timely manner. They didn't try to upsell me on anything that I don't need and are very honest. Pros I like how easy it is to use, and how I have it integrated with my other HR software. It saves me a lot of time and money. Cons Haven't really found anything so far that I don't like. Review Source CD Caroline D. Corporate Recruiting Manager Medical Devices Used the software for: 1-2 years ### "Discover This Hidden Treasure" May 9, 2024 5.0 It has been excellent! The \[sensitive content hidden\] of the company has even been proactive in calling me to follow up with us and offering his expertise. It's been a great business partnership. Pros I was looking for a reasonably priced employment background service, not a 1 price fits all situation. I wanted to be able to enter the required information and recover the necessary background checks on a national basis for a reasonable cost. I found CompuFACT. I was able to speak with the \[sensitive content hidden\] of the company, who put together custom options, based on our needs at the time. As we grow, they are continually here for us offering their expertise. We are able to control the costs based on our needs at the time. The flexibility and customization is great. I love that I did not have to buy a $10K adjunct piece of equipment to attach to our HR/Payroll system. For us, it was not cost effective. Cons There is nothing that I have had an issue with CompuFact. I really hope they get the exposure they deserve. They are an excellent company to partner with. Review Source AN Ashton N. HR Assistant Dairy Used the software for: 1-2 years ### "CompuFact Review" June 11, 2020 5.0 Pros I really enjoy the ease and speed of the software. I use CompuFact on a daily basis, so I depend on it greatly and can't be bogged down with slow service. When I encounter an issue, the CompuFact service team are always eager to answer my questions. They also respond well to emails and voicemails; which, is such a big relief. It really makes me feel that they are taking my needs into account. Cons Some minute concerns are with the results of CompuFact. I don't have a lot of experience with violation terminology, so I need to verify with Compufact customer service what the violation pertains. They always have the answer and help me with every question I may have, so it isn't a terrible con. Review Source CW Crispin W. Director of Operations Entertainment Used the software for: Less than 6 months ### "CompuFACT is a company you can trust" March 21, 2023 5.0 Very happy to have used them for our Background Check services. We know here that we're getting the right information and can make informed decisions from there. Pros The ease of use of the user portal has made rollout of the Background Check process for my company easy and efficient. And all of the background checks have been factual and done in a timely manner, allowing my company to rest easy in knowing who we're hiring. \[sensitive content hidden\] have been beyond helpful, and the whole CompuFACT team is aces in customer service. Cons The only issues we've seen is the accidental double order on the user side from impatience and clicking the button more than once. Review Source SS Seth S. CEO Information Services Used the software for: 2+ years ### "Vendor Review" February 23, 2021 5.0 Pros CompuFACT has been a client of mine for a few years now. As a vendor, I choose to only work with clients who demand a high level of accuracy, attention to detail, and adherence to the laws and regulations that we must follow in this industry. CompuFACT meets those requirements and more. SAS Data Retrieval is pleased to call CompuACT our client and would highly recommend them to other vendors, and especially to those in need of an honorable and trustworthy CRA. Cons Have not had any negative experiences with CompuFACT. Review Source MB Mike B. HR Manager Utilities Used the software for: 2+ years ### "Compufact is easy to use." March 2, 2020 5.0 Great customer service and easy to use. Pros Easy to use, Compufact has features that make using it very easy. Cons Nothing comes to mind about what I like least about Compufact. Review Source RB Robert B. General Manager Human Resources Used the software for: 2+ years ### "Compufact" February 8, 2021 5.0 Pros Highly intuitive and easy to use. No need for advanced training. Cons Would like the integrations with our ATS to improve. Review Source CB Cathy B. Director Construction Used the software for: 2+ years ### "Background check" June 5, 2019 5.0 We think they work out great! We get a quick turnaround. Pros Pre-existing information came up (& was helpful) Cons If we missed a category, it didn't error to tell us that we missed it. Review Source CB Cynthia B. HR Hospital & Health Care Used the software for: 2+ years ### "Comufact Review" June 9, 2020 5.0 Pros Easy to use. Fast return on the background reports. Cons I have no complaints about Comufact and their software. Review Source KP KARLA P. Office Manager Oil & Energy Used the software for: 2+ years ### "Compufact" March 2, 2020 5.0 We run background check on all new employees and yearly motor vehicle records Pros The software is easy to use and quick results. E-mail if there is a delay and for completion. Cons We appreciate all the software and have no issues Reason for choosing CompuFACT The previously used company suggested this as they were no longer going to services our needs Review Source KB Kate B. Community Manager Real Estate Used the software for: Less than 6 months ### "Great Product! " June 9, 2020 5.0 Overall, I am so glad we found Compufact because it has made our business run much smoother and made our lives much easier. Pros We are a small company, so Compufact has really helped speed up our membership process by allowing us to get background check results back within 24 hours. It is also easier to keep track of everything online rather than with physical paperwork. Cons Compufact took a little while to setup, but once we had all the right settings, it has been working great! Reason for choosing CompuFACT We chose Compufact because they are a local business and their product filled a need within our company. Review Source KR Karen R. HR Director Hospital & Health Care Used the software for: 2+ years ### "Excellent Customer Service" February 16, 2020 5.0 Pros They are always quick to answer any of my questions and calls. They have fast turn around times and their site is easy to use. Cons I have liked everything about using Compufact. Review Source LS Lydia S. Director of Human Resources Banking Used the software for: 1-2 years ### "CompuFact Background Checks" June 8, 2020 5.0 Compliance for Background/Credit Checks Pros The quick turnaround and the details of the reports. Cons We are working to integrate to my HRIS. Review Source MR Michael R. Owner Legal Services Used the software for: I used a free trial ### "Outstanding Customer Service" August 25, 2020 5.0 Employee Background Checks Pros Very user friendly and quick responses. Excellent customer service. Cons Does not apply. I like the software in it's entirety Review Source Similar Products Featured ## Related categories [Background Check](https://www.capterra.com/background-check-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.