--- title: "GuestRevu Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GuestRevu Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more." source_url: "https://www.capterra.com/p/186975/GuestRevu/" page_type: "product" language: "en" publication_date: "2026-10-15" --- # GuestRevu Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support) GuestRevu ## What is GuestRevu? GuestRevu helps hospitality professionals to listen to, learn from and earn from their guests by enabling them to leverage the power of their guest data to build lasting loyalty and drive revenue. GuestRevus mission is to give hospitality professionals award-winning tools that they can use every day to develop a guest-centric culture, optimise their guest experience, the running of their business and, ultimately, to drive revenue using online surveys and reputation management. ## What is GuestRevu used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ZAR70 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GuestRevu?[Manage this product listing](https://www.g2.com/products/guestrevu/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GuestRevu 0.0 VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price ZAR70 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (184) Value For Money 0.0 (0) Value For Money 4.5 (164) Customer Service 0.0 (0) Customer Service 4.6 (181) ## GuestRevu alternatives Highest Rated [rater8](https://www.capterra.com/p/177794/rater8/) [5.0 (184)](https://www.capterra.com/p/177794/rater8/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177794/rater8/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,207)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) [4.9 (59)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160682/ReputationStacker/) [Experience.com](https://www.capterra.com/p/178112/SocialSurvey/) [4.7 (89)](https://www.capterra.com/p/178112/SocialSurvey/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178112/SocialSurvey/) ## FAQs about GuestRevu Overview ### What company size and specific industries is GuestRevu built for? GuestRevu is designed for accommodation providers, restaurateurs, tour operators, activity providers, and similar hospitality businesses of any size that want to collect and act on client feedback. Features and Usability ### What are the key features of GuestRevu? GuestRevu offers response management, review generation, review monitoring, sentiment analysis, and social media monitoring. These features cover collecting guest feedback, tracking online reviews, managing responses, and analyzing sentiment across review and social channels. Getting Started and Support ### What training and onboarding options does GuestRevu offer? GuestRevu provides live online training and documentation to help teams get started. Live online sessions allow guided instruction with a trainer, while documentation offers written reference material for self-paced review and step-by-step support during setup and routine use. Getting Started and Support ### What customer support options does GuestRevu offer? GuestRevu provides chat support. No reviewer feedback about support experience is available in the catalog data, so user sentiment on response times or helpfulness cannot be summarized here. ## Features AI summary Based on 1,563 Customer Experience reviews Not all Reputation Management tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Review Request** (**55%** of reviewers rated this feature as critical) - **Negative Feedback Management** (**65%**) - **Review Monitoring** (**51%**) GuestRevu includes **Review Monitoring**, giving teams visibility into incoming reviews across channels. However, it does not offer **Review Request** or **Negative Feedback Management**. Instead, it provides **Response Management** (**47%**), which still helps businesses stay active in customer conversations and address public feedback in a timely way, helping teams maintain brand reputation and respond more consistently to guest concerns. Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic ZAR70.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.