Astrea IT Services

Astrea Smart vCard


4.5 / 5
11 reviews

Who Uses This Software?

Salesforce CRM users


Average Ratings

11 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online

Vendor Details

  • Astrea IT Services
  • omotenashi-pms.com/
  • Founded 2010
  • India

About Astrea Smart vCard

Export, Import Contact, Lead, Account, User one or multiple in vcf or pdf Export any of your Contact, Lead, User and Account to the vCard format. Import multiple contacts from a VCF file. Export vCard for all contacts of any account in VCF and PDF format too. Support VCF 3.0 & VCF 2.1 format.


Astrea Smart vCard Features

  • Contact Database
  • Contact Import/Export
  • Interaction Tracking
  • Lead Management
  • Prospecting Tools
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Shared Contacts

Astrea Smart vCard Reviews Recently Reviewed!


Easy, Free, Added Functionality to SalesForce

Jun 27, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Several staff in our firm are not particularly tech savvy and often want to share contact information with their networks outside of our organization. They were used to being able to share vCards from Outlook and were really frustrated that they couldn't do that from SalesForce. Astrea Smart vCard has been the perfect solution.

Cons: You can't choose which fields you want to include in the output; however, the original version only output the work phone number regardless of which # was selected as the preferred #. I asked the team if this could be remedied and they responded with an upgrade and it now returns the preferred phone and preferred e-mail in the vCard.

Great product, but only with Classic

Jun 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: In Classic SAlesForce, this made it easy to move Outlook vCards into our database

Cons: When we switched from Classic to Lightning, it no longer worked

Simple and Effective.

Jun 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once this is configured, that's it. It just works. It does exactly what you need it to do- nothing more, nothing less.

Cons: It's a bit tricky to enable if you are unfamiliar or new as a Salesforce Admin- but the guide is helpful.

Overall: It's been great - I have directed dozens of clients to this application.

A useful utility for unifying contact records

Jun 06, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This plugin for our CRM allowed us to easily export single and multiple contacts for import in other tools that we use (including our email service). We avoided having to enter the information for a single contact multiple times in the different systems we use, which don't always play nicely with each other.

Cons: We were initially looking to use this to import vcards as well to our CRM, but I don't believe this functionality was available when we were looking at implementing it.

Overall: Despite having a slightly different feature set than we initially expected, it has saved us a lot of time and streamlined some basic data entry that we do very regularly.

Good to get vcard info into Salesforce

Jun 06, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that this simplifies the process of getting contact info into Salesforce. It was easy to set up and didn't give me any trouble there. The ability to add quick actions to necessary pages easily is definitely a plus.

Cons: We use Lotus Notes, so it works a little differently than Outlook (which I'm sure is the ideal program to use this with.

Overall: Overall, it seems like a good product, but the process flow to add could be enhanced to make it look more like native Salesforce.

Great app for Salesforce

Jun 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked the ability to import and export easily to Salesforce.

Cons: Took some time for setup but worked well once complete

Overall: So far the support has been great with any help or issues I had. Once configured it worked great!

Provided needed functionality to our Sales reps

Jun 13, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Very easy to install for admin and set up for users. Fast installation!

Cons: No major complaints. Description in store was not great when it was installed.

Overall: Provided a quick way to export contact to vcard and import into SFDC

Smart vCard saves time

Jun 13, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and customer service. The functionality lines right up with my use of Salesforce.

Cons: Nothing so far. It has been very user friendly and getting it set up with the help of customer service was a breeze.

Overall: Astrea Smart vCard allows me to capture the contact I have in Salesforce and store their information in Outlook for quick and easy access.

Minimal config, great value

Jun 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Cheap and easy to set up - does job exactly as advertised.

Cons: No negatives that I can think of at the moment.

Overall: Email opt out/Unsubscribe link that can be embedded in email templates coming from Salesforce with just Sales Cloud

Easy to use product

Jun 06, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It did everything I expected and more. No problems. I would recommend this to anyone that wants to utilize vcards.

Cons: No issues as of yet. I hope I do not come accross any.

Installing Vcard

Jun 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: Its transparency. I don't realize I am using it.

Cons: Seriously. What's not to like? I wish I could say more.

Overall: Its helping with Salesforce