Capterra Logo
Helping businesses choose better software since 1999
Astrea Smart vCard

Reviews of Astrea Smart vCard

4.5 (11)
advisor
Talk to a Capterra advisor for free and get results within 15 minutes.
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Showing Most Helpful

Showing 11 of 11 reviews

Sort by:
Andrew J. avatar
Andrew J.
Director of Customer Care
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 6, 2019

"Simple and Effective."

Overall: It's been great - I have directed dozens of clients to this application.

Pros: Once this is configured, that's it. It just works. It does exactly what you need it to do- nothing more, nothing less.

Cons: It's a bit tricky to enable if you are unfamiliar or new as a Salesforce Admin- but the guide is helpful.

Brenda P.
Director of Operations
Philanthropy, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 28, 2019

"Easy, Free, Added Functionality to SalesForce"

Pros: Several staff in our firm are not particularly tech savvy and often want to share contact information with their networks outside of our organization. They were used to being able to share vCards from Outlook and were really frustrated that they couldn't do that from SalesForce. Astrea Smart vCard has been the perfect solution.

Cons: You can't choose which fields you want to include in the output; however, the original version only output the work phone number regardless of which # was selected as the preferred #. I asked the team if this could be remedied and they responded with an upgrade and it now returns the preferred phone and preferred e-mail in the vCard.

Louis W.
Director
Education Management, 5,001-10,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
5.0
Reviewer Source
Source: Capterra
June 6, 2019

"Great product, but only with Classic"

Pros: In Classic SAlesForce, this made it easy to move Outlook vCards into our database

Cons: When we switched from Classic to Lightning, it no longer worked

Matthew Z. avatar
Matthew Z.
Project Manager
Transportation/Trucking/Railroad, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 6, 2019

"A useful utility for unifying contact records"

Overall: Despite having a slightly different feature set than we initially expected, it has saved us a lot of time and streamlined some basic data entry that we do very regularly.

Pros: This plugin for our CRM allowed us to easily export single and multiple contacts for import in other tools that we use (including our email service). We avoided having to enter the information for a single contact multiple times in the different systems we use, which don't always play nicely with each other.

Cons: We were initially looking to use this to import vcards as well to our CRM, but I don't believe this functionality was available when we were looking at implementing it.

Jonathan G. avatar
Jonathan G.
System Administrator
Hospital & Health Care, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 20, 2019

"Great app for Salesforce"

Overall: So far the support has been great with any help or issues I had. Once configured it worked great!

Pros: I liked the ability to import and export easily to Salesforce.

Cons: Took some time for setup but worked well once complete

Zach H.
Business Analyst
Airlines/Aviation, 1,001-5,000 employees
Used the software for: I used a free trial
Overall Rating
4.0
Ease of Use
4.0
Features
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
June 6, 2019

"Good to get vcard info into Salesforce"

Overall: Overall, it seems like a good product, but the process flow to add could be enhanced to make it look more like native Salesforce.

Pros: I like that this simplifies the process of getting contact info into Salesforce. It was easy to set up and didn't give me any trouble there. The ability to add quick actions to necessary pages easily is definitely a plus.

Cons: We use Lotus Notes, so it works a little differently than Outlook (which I'm sure is the ideal program to use this with.

Verified Reviewer
Associate
Real Estate, 501-1,000 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 13, 2019

"Smart vCard saves time"

Overall: Astrea Smart vCard allows me to capture the contact I have in Salesforce and store their information in Outlook for quick and easy access.

Pros: Ease of use and customer service. The functionality lines right up with my use of Salesforce.

Cons: Nothing so far. It has been very user friendly and getting it set up with the help of customer service was a breeze.

Brian P.
Salesforce Solutions Architect
Information Technology and Services, 501-1,000 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 20, 2019

"Minimal config, great value"

Overall: Email opt out/Unsubscribe link that can be embedded in email templates coming from Salesforce with just Sales Cloud

Pros: Cheap and easy to set up - does job exactly as advertised.

Cons: No negatives that I can think of at the moment.

Jon J.
Data Services Manager
Market Research, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 6, 2019

"Easy to use product"

Pros: It did everything I expected and more. No problems. I would recommend this to anyone that wants to utilize vcards.

Cons: No issues as of yet. I hope I do not come accross any.

Jasmine W.
Marketing Manager
Building Materials, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
June 28, 2019

"Installing Vcard"

Overall: Its helping with Salesforce

Pros: Its transparency. I don't realize I am using it.

Cons: Seriously. What's not to like? I wish I could say more.

Joel M.
Support Analyst
Translation and Localization, 1,001-5,000 employees
Used the software for: I used a free trial
Overall Rating
4.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 13, 2019

"Provided needed functionality to our Sales reps"

Overall: Provided a quick way to export contact to vcard and import into SFDC

Pros: Very easy to install for admin and set up for users. Fast installation!

Cons: No major complaints. Description in store was not great when it was installed.