--- title: "Plink Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Plink Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/187023/Fanbank/" page_type: "product" language: "en" publication_date: "2026-11-04" --- # Plink Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Plink ## What is Plink? Plink is the first commerce automation platform for Main Street. Plink instantly transforms the existing point-of-sale terminal used by a local business, the credit and debit cards in their customers wallets and the mobile devices in their pockets into the world's best local offers platform. Launched nationally in 2017, Fanbank is led by experienced founder, Mitch Jacobs, and is backed by top-tier venture investment firms. ## What is Plink used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Machine Learning](https://www.capterra.com/machine-learning-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $159 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Plink?[Manage this product listing](https://www.g2.com/products/fanbank-plink/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Plink 5.0 (3) VS. [4.8 (570)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price $159 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.9 (570) Value For Money 5.0 (3) Value For Money 4.8 (507) Customer Service 5.0 (3) Customer Service 4.7 (495) ## Plink alternatives Highest Rated [4.9 (3,857)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting price $4.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (268)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/187023/Fanbank/alternatives/) ## FAQs about Plink Overview ### What company size and specific industries is Plink built for? Plink is designed for small and medium businesses that operate in person, including brick-and-mortar locations, service vehicle operations, and trucking companies. It fits businesses that rely on physical sites or mobile crews rather than fully online operations, making it suitable for local service providers and field-based companies. Features and Usability ### What are the key features of Plink? Plink offers an API, customer activity tracking, and payment gateway integration for connecting loyalty functions to other systems. Core loyalty features include rewards management, discount management, gift card management, loyalty cards, a member portal, a no-card loyalty system, and predictive modeling for tracking and targeting members. Getting Started and Support ### What training and onboarding options does Plink offer? Plink provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided setup, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide self-paced instruction. Getting Started and Support ### What customer support options does Plink offer? Plink provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support experience details are not available here, so the available channels can be identified, but user feedback on response times, helpfulness, or common issues cannot be confirmed from the catalog data provided. ## Features AI summary Based on 17,640 Customer Loyalty reviews Capterra reviewers point to these as the payment processing features buyers care about most: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) Plink is positioned around a different set of capabilities within payment processing. Based on the available coverage data, there are no additional high-priority features listed for this product to highlight here. This means buyers should review Plink's feature set closely to determine how well it fits their payment collection, transaction handling, and day-to-day operational needs, helping businesses choose a system that matches their workflows and service requirements. API Application programming interface that allows for integration with other systems/databases Customer Activity Tracking A report showing what actions customers perform Discount Management Track products that are for sale at a reduced price or part of coupon promotions Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Loyalty Cards Manage loyalty cards that hold rewards and promotions to incentivize customers to return Member Portal Online gateway through which members can access/update personal information Plink 9 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Customer Activity Tracking: A report showing what actions customers perform - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Member Portal: Online gateway through which members can access/update personal information - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Predictive Modeling: Analyzing historical and current data and generating a model to help predict future outcomes. - Rewards Management: Strategize and implement rewards for returning customers, employees and other members --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) Basic $159.00 Per User,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating Counts reflect reviews available in this feed. 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful MM Managing Member Managing Member Used the software for: I used a free trial ### "Incredibly resource for small business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2020 It has been wonderful. From introduction to implementation. The results have been positive and we appreciate the help. Pros Easy to use and the platform is self explanatory. Cons Lack of transparency of customer's responses. The group has been kind enough to send us emails and information for all individuals supporting us through gift cards so we can send individual thank you notes. We think that this should become part of your platform. It allows for gratitude and reaching out to customers. OW Owner Owner Used the software for: Less than 1 year ### "Love it! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2020 Pros As a business owner myself, I love being able to support local businesses on Fanbank and I especially love that I get rewards for doing so! Cons I wish there were more businesses participating in my area. RO Restaurant Owner Restaurant Owner Used the software for: Less than 1 year ### "Great Customer Outreach" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 19, 2020 I have so far been very pleased working with Fanbank the product is dynamic and robust allowing my restaurant to reach a greater customer based. They deliver what they promise! Pros \- The use of social media platforms to directly target potential customers. - The seamless integration with other softwares we are currently using in the resturant - The ability to partner with larger companies customers value like Nike or Uber Cons \- Client side dashboard can sometimes be hard to navigate for the non tech savvy. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.