--- title: "VEMT Smart Marketing Cloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VEMT Smart Marketing Cloud Software - reviews, pricing plans, popular comparisons to other Customer Advocacy products and more." source_url: "https://www.capterra.com/p/187073/VEMT-Experience-Loyalty-Cloud/" page_type: "product" language: "en" --- # VEMT Smart Marketing Cloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VEMT Smart Marketing Cloud ## What is VEMT Smart Marketing Cloud? CXM platform with 70+ compelling pre-configured end-to-end CX-Flows enabling rapid implementation of high-conversion Customer Experience all along the customer journey. Smart, easy-to-implement and easy-to-update. Marketer-friendly no-code approach. Includes fully featured loyalty platform, CDP, coupons, personalized publishing and campaign integration. Our clients use VEMT to create loyalty, retention and reward marketing programs, gamification programs, referral programs and competitions. ## What is VEMT Smart Marketing Cloud used for? [Customer Advocacy](https://www.capterra.com/customer-advocacy-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €3000 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VEMT Smart Marketing Cloud?[Manage this product listing](https://www.g2.com/products/vemt-marketing-cloud/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VEMT Smart Marketing Cloud 5.0 (1) VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price €3000 Per User, Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.6 (10,499) Value For Money 4.0 (1) Value For Money 4.4 (6,536) Customer Service 5.0 (1) Customer Service 4.3 (5,845) ## VEMT Smart Marketing Cloud alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) ## FAQs about VEMT Smart Marketing Cloud Overview ### What company size and specific industries is VEMT Smart Marketing Cloud built for? VEMT Smart Marketing Cloud is designed for businesses in FMCG, brands, retail, travel, B2B, and employee benefits. The description does not specify a company size, so it appears aimed at organizations in those sectors rather than a particular small, mid-market, or enterprise segment. Features and Usability ### What are the key features of VEMT Smart Marketing Cloud? VEMT Smart Marketing Cloud offers CRM, customer segmentation, and multi-channel data collection for organizing customer data. It includes loyalty program, loyalty cards, gift card management, and rewards management, plus referral tracking and membership management. Reporting/analytics, predictive analytics, sentiment analysis, and survey/poll management support campaign analysis. Getting Started and Support ### What training and onboarding options does VEMT Smart Marketing Cloud offer? VEMT Smart Marketing Cloud provides in person training, live online sessions, webinars, and documentation. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review of product features and setup steps. Getting Started and Support ### What customer support options does VEMT Smart Marketing Cloud offer? VEMT Smart Marketing Cloud provides chat support. No reviewer feedback about support experience is available, so user impressions of response speed, helpfulness, or common frustrations cannot be described from the catalog data. ## Features AI summary Based on 1,860 Customer Advocacy reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) VEMT Smart Marketing Cloud includes **Loyalty Program** and **Rewards Management**, giving businesses the tools to run retention campaigns and manage customer incentives in one system. However, it does not include **Third-Party Integrations**. Instead, it offers other features that reviewers also rate as important, including **Gift Card Management** (**39%**), **Loyalty Cards** (**34%**), and **Member Portal** (**31%**), helping businesses encourage repeat purchases, make rewards easier to access, and provide customers with a more consistent loyalty experience. Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Segmentation Process of dividing customers into groups based on common characteristics Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Gamification Games or game-like elements to track progress and reward accomplishments VEMT Smart Marketing Cloud 22 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Gamification: Games or game-like elements to track progress and reward accomplishments - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Multi-Channel Data Collection: Collect information from multiple sources - Negative Feedback Management: Identify, track, and respond to negative feedback - Personalization: Adjust communications based on previous interactions or personal preferences - Predictive Analytics: Predict future data based on historical data sets - Referral Tracking: Log and store the source of contacts/leads - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards: Provide rewards, monetary or non-monetary, based on incentive programs - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Survey/Poll Management: Create and administer polls and surveys - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Basic €3,000 Per User,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent steven T. Web Designing Internet ### "a different software that guarantees success in our marketing strategy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 22, 2018 thanks to VEMT we have social strategies that generate many conversions and attract more customers. Pros with VEMT we approach users according to the predictions of their possible actions, increasing the commitment and the return of the clients, the loyalty system with good incentives has helped us to obtain new prospects and a continuous growth of our company. Cons I think the price is somewhat high, but its playful marketing method is very good and powerful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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