# Hyperise Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Hyperise the right Personalization solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/187081/Hyperise/reviews

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Hyperise

4.6 (47)

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Last updated March 13th, 2026

# Reviews of Hyperise

Ease of use

4.5

Customer Service

4.7

## Pros and Cons in Reviews

AA

Aaron A

Healthcare RecruiterStaffing and Recruiting, 2 - 10 employeesUsed the software for: More than 2 years.

“It's an intuitive tool that's quickly evolving and leading the way.“

November 14, 2022

Sampath S

Head of GrowthMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years.

“You can nearly personalize your entire funnel (Emails, Chatbots, Landing pages, Ads, etc.) with Hyperise. And Hyperise offers crazy lot of integrations too.“

October 7, 2020

## Showing most helpful reviews

Showing 1-25 of 47 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Marc T.  
Relationship Architect  
Program Development  
Used the software for: 6-12 months

### "Amazing customization tech but woefully lacking instructions to use it"

March 2, 2021

5.0

For the basics - custom images in email campaigns - fantastic fun ONCE I get over the learning curve by hook, crook, blood, sweat, tears, bad language, and a lot of screaming at my computer screen.

Pros

When it comes to creating personalized and highly customized emails that disrupt and grab attention these guys are clearly in the leader quadrant. They use Canva (incredibly easy) to build out really great imagery and what I love the most is inputting images from LinkedIn/any image source of the recipient into my creatives so you get these hyper-personalized emails to each recipient when doing cold email outreach or any outreach really. They also have loads of great templates for ideas OR you can upload your own templates and have a lot of fun. I have used for everything from "how we are connected" introductions using a connect four images to holiday and birthday cards to "sorry we missed you" missed calls or meetings and even to drive event attendance to webinars. Loads of fun and the feedback I get is just as interesting. It DEFINITELY shellacs the nasty grams from cold email campaigns.

Cons

Besides email, they have oodles of integrations where you can customize GIFs (somewhat easy) to create hyper-personal emails via LinkedIn to custom videos. They can also customize visits to webpages on your site by welcoming the person by name when they click through to your site or landing page which is epic and at a minimum, memorable. However (here comes the CON) - instructions are grossly lacking steps. I am a guy that needs the visuals in a step-by-step format. Don't skip 3 steps ahead and assume I know what I am supposed to do alas this is what happens with the instructions. This is my constant battle when trying to set things up. Reaching out for help is so so. They are responsive but generally send you the same lackluster instruction link you can find on your own. The process of setting up campaigns was so painful and long that I darn near had a nervous breakdown before I finally figured it out. It took two weeks of back and forth and emails and IM's but I got the email part down and once I did - all good. I did try the website personalization, LinkedIn and Video but the process was just way too painful to fully execute. That being said, you generally must also get a partner of Hyperise in order to make some of those more advanced features work right, and thankfully the partners DO have the simple, step-by-step instructions needed to make things work and get you up and running. Partners even went to the trouble of building out specific workarounds.

Reason for choosing Hyperise

Hyperise at the time (Summer 2020) was far more robust.

Review Source

Dennis M.  
Founder  
E-Learning  
Used the software for: 2+ years

### "Personalise with Hyperise"

January 31, 2024

5.0

Pros

Adds personalisation to outreach. Ideal for LinkedIn, but also great to be able to personalise with name on landing pages.

Cons

Takes a little bit of learning to set up. But once done it just works.

Review Source

VR

Verified Reviewer  
CTO  
Information Technology and Services  
Used the software for: I used a free trial

### "Promising start, but fails to deliver"

August 2, 2019

3.0

Hyperise holds a great promise of delivering a tool to create personalized marketing materials, unfortunately, at this stage, it is on too early stages to use it on production. Constant bugs, unexpected behaviour and troubleshooting are too time-consuming.

Pros

\- Personalization options - Facebook Ads Personalization

Cons

\- Setup/configuration, it is not too user-friendly - The platform is yet very buggy and feels unfinished - Somewhat slow and unhelpful support. It took time to get response and issues were not really solved.

Reason for choosing Hyperise

It seemed like a better option price-wise.

Review Source

Nigel A.  
Chief Executive Officer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Superb image personalization platform"

July 12, 2019

5.0

Just getting started with it, but loving it. I had my first image done and dusted within 10 mins and no need to watch training. Suffice to say, you couldn't get me to cancel my membership under any circumstances

Pros

The software is a breeze to use, It has many templates included in the platform to get you started. The Founders are consistently updating their integrations. Support is first class, and very helpful in trying to accommodate user request's. This will go from strength to strength, due the the owners commitment to it. More personalization options then you probably ever need EVERYTHING ABOUT THIS SOFTWARE AND THE PEOPLE BEHIND IT!!!

Cons

NOT FOUND ANYTHING YET! Having to wait for Agency

Reason for choosing Hyperise

I was lucky to get in on this software, there was a couple of other products, Video Remix ( I was a member) had just released a new product. Fortunately offered their platform at the same time.. Much cheaper and better options.

Review Source

Response from Hyperise

July 16, 2019

Thanks for the review and kind words! We're working hard on the agency plan, phase one is live, you can now create unlimited sub-accounts and assign credits. Next we're working in the whitelabel functions :)

Sampath S.  
Head of Growth  
Marketing and Advertising  
Used the software for: 1-2 years

### "The Zapier of Hyper Personalization"

October 7, 2020

5.0

Pros

You can nearly personalize your entire funnel (Emails, Chatbots, Landing pages, Ads, etc.) with Hyperise. And Hyperise offers crazy lot of integrations too.

Cons

I was not a fan of, erm well...... just kidding. It's THE BEST tool for Personalization

Review Source

Akashlal B.  
Asker, believer and achiever at the universe  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Personalizing images made possible"

July 14, 2019

4.0

As a marketer, you would want to personalize your sales page as much as possible, for the end user. Hyperise makes this possible

Pros

Data enhancement makes it possible for you to just add an email, and all publicly available data from that email id will be used to enhance the image. Also, the possibility of being able to add clients and let them use your account quota is amazing.

Cons

The interface needs to be improved a lot. Without watching their documentation, I was not able to figure out how to personalize just based on their interface. The image editor also needs to be more comprehensive, currently adding perspective is not possible with hyperise.

Review Source

Response from Hyperise

July 15, 2019

Thanks Akashlal, yes completely agree, we still have our beta/MVP design/UI, we're working on this right now, to bring to you an interface that now befits the power of the product.

Fred V.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Cutting Edge Personalization"

November 10, 2019

5.0

Overall experience is great so far. There are integrations with other apps constantly being added to the platform.

Pros

I love that I can automate my personalization in my chatbots, emails and landing pages.

Cons

Sometimes it count impressions more than it was actually seen.

Review Source

Gary B.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "It was "hyper" to its "rise""

July 19, 2019

5.0

Pros

Super awesome customer support, rich integrations and features while also can get you high converting traffic to your emails or software you integrate it to!

Cons

There is nothing that I don't like yet.

Review Source

Response from Hyperise

July 23, 2019

Thanks Gary, really appreciate your comments!

Tomas F.  
Marketing Consultant/Affiliate Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great support"

July 26, 2019

4.0

I use Hyperise for attention-grabbing content in my emails. However, it is too early to say if the personalized images have made any real-world difference in my case. I'm still working out for what/how Hyperise is best used. I've only used a sliver of the features so far. However, what I want to emphasize is that the team behind Hyperise has been very supportive. Ian, the founder, had a video call with me when an integration didn't work as intended. The personalized image did not appear in my ActiveCampaign email. And to be fair to Hyperise, I've later learned the problem probably originated on the side of ActiveCampaign.

Pros

It's easy to use. The tech works. Great support.

Cons

The tool has no drawbacks that would make me stop using it. The website screenshot feature isn't really useful if your B2b clients are using email addresses that don't match their website domain. A lot of my clients are freelancers who have websites but are using Gmail addresses.

Review Source

Response from Hyperise

August 5, 2019

Thanks for the feedback Tomas

Jorge Edel A.  
CEO Veeme Media  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Surprise your clients with custom images"

July 19, 2019

4.0

Pros

When I first saw hyperise I was amazed too see that images can be personalized whit clients name

Cons

Client has to put there information before images can be personalized It has many integrations whit other apps and it's easy to integrate

Review Source

Response from Hyperise

July 22, 2019

Thanks Jorge! We do offer full data enrichment for our personalised images. So if you don't have the data, just from an email or website url, we can get over 16 points of personalisation that your image can use to dynamically personalise to your prospects.

jS

jamie S.  
director  
Events Services  
Used the software for: Less than 6 months

### "Best hyper personalisation software around"

July 26, 2019

5.0

Executive and the guys over at Hyperise are amazing!

Pros

The personalisation element of the software is amazing, we use it on landing pages, in emails and on Facebook ads. Its really amazing and the possibilities are endless.

Cons

Nothing its pefect, honestly dont just take my word for it try it.

Review Source

Response from Hyperise

July 29, 2019

Jamie, thank you for an amazing, review, we hope to live upto your loft praise!

Marcell C.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "These guys are changing the game!"

March 25, 2020

5.0

Expanding my business through personalization is something that's not rocket science anymore. Super excited to have found this platform.

Pros

Hyperise is very intuitive and easy to set up. It allows high-level optimization of each campaign. I was able to get started as a complete noob within 10 minutes. The customer support is extremely helpful, possibly one of the best I've ever experienced in the tech space.

Cons

I would like to see more video tutorials, but they have plenty of easy to follow docs to help in the meantime

Review Source

Response from Hyperise

March 26, 2020

Thanks Marcell, great to be working with you!

KW

Kahlil W.  
President  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A Marketer's Dream"

August 1, 2019

5.0

Helping my clients take the "boredom" of email marketing

Pros

This software makes digital marketing a breeze by adding the value of using the most important aspect of reaching your clients by personalizing digital assets with the customer's name. Any agency that uses email marketing or any form of digital marketing must add this tool to your arsenal.

Cons

There wasn't anything that I didn't like with this platform

Review Source

Response from Hyperise

August 2, 2019

Love it Kahlil, thanks for the review!

Razvan G.  
Founder & CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Very easy and powerful"

July 12, 2019

5.0

Pros

The website thumbnail feature adds a great personal touch when sending emails.

Cons

The design is a bit outdated and could use improvement.

Review Source

Response from Hyperise

July 15, 2019

Thanks for the kind words and feedback Razvan. We totally agree about the design. We're working hard right now to refresh the UI/UX of the platform (as well as adding a lot more useful functionality to help hyper-personalisation).

RS

Ricky S.  
Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Imagine Personalisation at its Finest"

August 6, 2019

5.0

Pros

I like how easy it is to personalise the image for your customers. It also integrates well with existing apps I use in my workflow.

Cons

The UI can get a bit more love but the team is focusing on feature and stability which is more important.

Review Source

Response from Hyperise

August 6, 2019

Thanks Ricky - new UI/UX will be here very soon :)

JC

Juan C.  
Owner  
Computer Software  
Used the software for: Less than 6 months

### "Hyperise review"

July 26, 2019

4.0

use it both on our company lead pages and portal sites

Pros

ease of use and product integration with anyleads

Cons

sometimes the image or screen ratio is a bit off

Review Source

Response from Hyperise

July 29, 2019

Hey Juan, thanks for the feedback, we've just pushed live a fix for the screen ratio!

TT

Timo T.  
Director  
Import and Export  
Used the software for: 2+ years

### "Hyperise is the best personalization SaaS"

February 8, 2024

5.0

Very positive experiences all in all. Hyperise keeps on developing new features and being the leader in personalization software space. We have got immediate ROI straight away since started to use Hyperise and the feedback from our customers who has seen our marketing using Hyperise has been very positive.

Pros

I have used Hyperise since 2019 and it has always worked perfectly. Great tutorials and easy to use. No need to be technically gifted person. Using personalization in our marketing has helped to sell more and get more deeper connections to our customers.

Cons

Nothing negative to say. If ever any minor user problems, the support has been there to help.

Review Source

IP

Ivan P.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "The best image personalization tool in the market "

September 10, 2022

5.0

It's really cool to spend little to no time designing images and having the ability to scale and not have to worry about the images breaking because they're uptime has been really good and never affected our campaigns

Pros

Being able to use hyperize with expanding and our own internal email system has been really great. I love the fact that you could connect data to hyperrises web hook and it will personalize images for you.

Cons

I wish we'd be able to get more credits for the amount of money we're paying for.

Review Source

Response from Hyperise

September 23, 2022

Thanks Ivan, a pleasure to have you as a customer.

AA

Aaron A.  
Healthcare Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Amazing Software!! "

November 14, 2022

5.0

With more support than ever, software usually lets me interact with others more effectively than before. What I like most about the quality of the program is the customer support service, I had questions and was well assisted. They even produced a training video, provided insight on one of my unique challenges and made the remedy available.

Pros

I enjoy how smooth the software is to use and how thorough the features it offers are. It's an intuitive tool that's quickly evolving and leading the way. I love my pictures and video clips; it's personalized and fun to use.

Cons

As of this writing, I don't see what they can improve on. This has met all of my needs and wants for what I need it for.

Review Source

BD

Bryan D.  
Chief Bottle Washer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Multi-Channel personalization for success"

February 8, 2024

5.0

Great support staff and they are always responsive and will provide guidance on how to make our use of the product better.

Pros

We like that we can use similar content across multiple channels - super personalized

Cons

To have access to metrics you now have to be at a different purchasing level than when we started. Sometimes the website identification isn't correct but is still cool.

Review Source

GB

Glen B.  
Team Leader  
Real Estate  
Used the software for: Less than 6 months

### "Great for Personalization in a Generic World"

February 5, 2024

5.0

So far I am a big fan we are still launching many campaigns but the solution is top notch.

Pros

The uber tailoring of my message to prospects in video format is a complete win!

Cons

Configuration is as quick as possible but it did have a learning curve

Review Source

HW

Harald W.  
PVC  
Consumer Goods  
Used the software for: Less than 6 months

### "Perfect Fit"

November 29, 2023

5.0

easy to setup - quick CS response - great Job

Pros

Personal approach of customer Service - the only Personalization company thats uses personalized Mails etc..

Cons

nothing

Review Source

VR

Verified Reviewer  
sdr  
Marketing and Advertising  
Used the software for: Less than 6 months

### "it actually works well!"

June 2, 2022

4.0

Pros

i love how easy it makes personalization

Cons

sometimes the text appears not best but it's ok usually

Review Source

VR

Verified Reviewer  
Entrepreneur  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Hyperise is becoming more important to our agency as we learn all of it's features."

July 19, 2019

5.0

It provides a customized on-boarding experience for leads and it provides us with valid data we can use to better market to our clients.

Pros

It's very affordable and the service team does a good job of making sure that you can reach them. In a world flush with cash, many companies provide terrible service after you become a client. Hyperise has done the opposite and I appreciate that about them.

Cons

It's not the easiest software to understand upfront. The amount of things you can do with it, make it a little clunky feeling at first. After you mess around with it, it becomes easier.

Review Source

Response from Hyperise

July 22, 2019

Thanks for the feedback, we're working hard on the new UI/UX, really hope that will help out with the ease of use :) It's coming soon, we can't wait for you to see it <3

JR

Jay R.  
VP, Digital Marketing  
Computer Software  
Used the software for: Less than 6 months

### "Impressive Low-Cost Email & Web Personalization"

February 5, 2024

5.0

We've used it to cut through the noise with cold emails and it does an excellent job of grabbing attention. The value for money is excellent for implementing email and web personalization to a dedicated email list.

Pros

Unique email capability to customize and cut through the noise with personalization. Clickable customization for website elements. Relatively easy web setup.

Cons

The reporting needs work. I'd like to know how many people clicked all the way through to my site and what they viewed but it only shows clicks to the email. If you turn on the personalization for all web visitors including those who have not clicked through - the personalization is not that accurate and becomes risky. I'd like to see more customizable images in their template library along with use cases.

Review Source

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