# Payoneer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Payoneer the right Payment Processing solution for you? Explore 765 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/187086/Payoneer/reviews --- Payoneer 4.2 (765) [View alternatives](https://www.capterra.com/p/187086/Payoneer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 15th, 2026 # Reviews of Payoneer Ease of use 4.2 Customer Service 3.8 ## Pros and Cons in Reviews Robust security features 90% positive reviews out of 82 Most reviewers indicate security and access control provide peace of mind with strong protection for funds and data. Diborah K. Transcriber, 5,001 - 10,000 employees. "Payoneer's high security measures have provided me piece of mind, knowing that my transactions and personal information are safely safeguarded. " Restrictive withdrawal limitations 53% negative reviews out of 79 Some users say the withdrawal process is hindered by high minimum limits, slow transfers, and substantial fees. Suzette V. Educator, 5,001 - 10,000 employees. "The payment withdrawal limit has a negative impact on staff as they can only access their money once they have made enough to reach the payoneer minimum required amount." Multi-currency account flexibility 86% positive reviews out of 77 Most reviewers describe currency management as enabling seamless transactions, conversions, and payments in numerous global currencies. Vivek K. Founder, 2 - 10 employees. "Users can transfer funds between Payoneer accounts quickly and securely, enabling efficient financial management across different currencies and accounts." Frequent operational problems 68% negative reviews out of 79 Some reviewers describe bugs and issues causing account freezes, transaction delays, and difficulties recovering lost or withheld funds. Rajna S. Architect, 2 - 10 employees. "They practically force people and expose them to more stress by not doing anything to resolve money theft, the process of reversing unauthorized transactions is the opposite of what they stand for in their policy!" Global payment facilitation 93% positive reviews out of 67 Most reviewers find international payments efficient, secure, and convenient for cross-border business, freelancing, and e-commerce. Souleymane D. Training assistant , 5,001 - 10,000 employees. "Payoneer is at your disposal for your international online payments, secure transactions, and more." Slow and unhelpful email support 84% negative reviews out of 50 Most users report email support is slow, provides generic responses, and rarely resolves issues promptly or thoroughly. Antonino P. Freelance translator, 1 employee. "What should be a straightforward technical fix has turned into months of frustration, endless back-and-forth emails, and absolutely no resolution." ## Showing most helpful reviews Showing 1-25 of 765 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dionne Joy M. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Payoneer is a trusted global payment platform for sellers and buyers" December 24, 2025 5.0 My overall experience with Payoneer has been great. Payment was received quickly. Payoneer is a reliable solution for freelancers and businesses managing international payments. Fees are cheaper than some other payment platform with limited bugs and issue Pros Payoneer is excellent and trusted global payment platform. Payoneer offer secure Payment, value for money, great customer support. Great for sellers and buyers, you can view transactions immediately. Easy accounting and bookkeeping Cons I love using Payoneer, Fees are cheaper than some other payment platform with limited bugs and issue. Payoneer learning curves at first took some time to understand, but love using it now. Switched from [Fiverr](https://www.capterra.com/p/239416/Fiverr/) Payoneer fees was cheaper than fiverr fees. I still use fiverr optional for seller who does not have an Payoneer account. Review Source LG Luicianna G. assistant Consumer Services Used the software for: 2+ years ### "Amaizing for freelancers" May 19, 2025 4.0 Pretty good experience, easy to use, and secure enough. I will make it faster on withdrawal times, and that would make it perfect. Also, I wish I could get the card for free Pros It is an amazing app, I use it all the time to move my money around. Very intuitive and with good fees Cons Sometimes, the time it takes to withdraw money can be quite long, and if you're in need of the money, that can be a huge inconvenience Switched from [Wise](https://www.capterra.com/p/234269/Wise/) They locked me out of my account when I lost my old phone number, even though I tried getting my account back, they have a very poor recovery team Review Source Alejandro C. Designer Design Used the software for: 2+ years ### "Insecure for holding funds. Arbitrary freezes. " May 19, 2026 1.0 I used my account for nearly 10 years to receive freelancing funds until one day I woke up to find it closed. They demanded proof of income and address; I submitted everything, only to have them unfreeze it three weeks later and immediately close it for alleged 'T&C Violations.' I strictly used the account for work payments and regular shopping, taking great care to comply with rules for nearly a decade. Being locked out of my funds for almost a month is something I'd expect from a 'banana bank,' not a self-proclaimed 'fintech leader.' Stay away and find a more serious financial services provider. Pros Fast reception of ACH transfers, on time card delivery. Basically it. Worked well until it didn't . Cons Customer support is frustrating. Agents sound like chatbots focused on closing tickets rather than solving problems, often disappearing after sending a response. On-site support inquiries auto-close with irrelevant templates and are marked 'resolved' to boost their metrics, forcing you to constantly reopen threads. Getting through to a live agent is a nightmare; I once waited six hours just to move up in the queue. Additionally, fees are significantly higher than competitors. To make it worse, SMS 2FA breaks regularly and codes often never arrive, forcing me to manually request an authenticator setup instead of waiting hours for a text. Review Source NHH Nguyen H. H. Deputy Service Manager Facilities Services Used the software for: 2+ years ### "Allows you to make payments and billings anywhere." June 13, 2026 5.0 Payoneer has been very useful for our team for any international transactions and for any invoicing in a secure environment. It's not great but the pros outweigh the cons. As a Deputy Service Manager, I'm happy it's made payments easier and supports contractors overseas. Cheap for a small to medium sized business line, would give it to others in a similar area. Pros As far as our business is concerned, we work with overseas clients and vendors and Payoneer is indeed a reliable platform. Invoicing is very clearly and professionally done, saving tons of rounds with clients. They are swift and the security of their payment system is a major advantage. Once it's set up, our team was able to comprehend it in no time. Cons In rare instances, I saw fluctuations in the updating of transaction statuses, causing some apprehension in payment tracking. The user interface might be a little bit better; there are some things that are not where I would expect them to be. Customer service is useful, but can sometimes be slow to respond, particularly at busy times. Not deal-breakers both but can be enhanced for a smoother experience. Review Source Patricia M. Content Creator Media Production Used the software for: Less than 6 months ### "Useful When Applicable" December 26, 2025 4.0 I had no problems using the platform, it was easy to setup and I was able to make my payments securely Pros I like that it can be used to make payments to clients in the eastern & Asian parts of the world. it allows for secure payments Cons In my experience, it can only be used for clients in the eastern & Asian parts of the world. Not very flexible Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) The vendor was not able to accept payment via paypal as he was in India Review Source JM Jerry M. Sales Representative Individual & Family Services Used the software for: 6-12 months ### "Cut Throat Payoneer Fees " August 29, 2025 1.0 Very Very Bad; have a lot of regrets of Payonner taking over Paypal. If only i had know about their exorbitant fees, I would not have set up an account with them. Pros Nothing, Nothing at all, Nothing, Nothing at all, Nothing, Nothing at all, Nothing, Nothing at all, Nothing, Nothing at all Cons I would like to share a very bad experience with Payoneer Inc for their cut-throat fees for withdrawing my own funds from my own payoneer account into my bank account. I have about US$331.53 in my US bank account at Bank of America. To my shock and disappointment, I am required to pay a fee of US6.61 to them for this withdrawal. I use to have an account with Paypal prior to Payoneer and and they never charged me such a fee at all!! I would like to warn others of this super high charge by this company. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) I had no choice. It is Ebays new appointed vendor Review Source JB Juan B. BDR Computer Software Used the software for: 1-2 years ### "Payoneer: PayPal, but flexible & user-centric " June 10, 2025 4.0 I like it. Payoneer feels like a "division" of PayPal in that its overarching business model is seemingly the same, but, objectively, Payoneer's is more flexible and driven by a user-focused approach. Pros In my opinion, Payoneer has a visually quite appealing interface which is complemented by an intuitive and easy-to-use platform across all its features. It does not charge excessively expensive fees for transfers, as opposed to PayPal. It also provides with more flexible options for users to move their money into many other platforms or Payroll apps. Cons It still needs to find a workaround to expand their integrations with other payment platforms. Customer satisfaction is actually profitable. They're falling behind on that. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Because PayPal's fees were excessively high. Payoneer, on the other side, offered the same quality, but with more flexibility, accessibility, and a slightly more adequate pricing. Review Source JS Jocelyn S. Veterinary Nurse and Client Care Representative Veterinary Used the software for: I used a free trial ### "Safe, secure transactions " January 26, 2026 4.0 Overall my experience with Payoneer has been a brief one. I only need it to receive one payment. It was easy to set up and I received my payment easily. I did end up cancelling my account afterwards as I didn't feel it offered me anything different to what PayPal might offer; however this thought process may just come from my lack of knowledge about the product and if Payoneer offers anything more. Pros I have only used Payoneer once to receive a secure payment. It was easy to use and without any bugs or glitches. Cons I don't feel I have used Payoneer enough to make an negative feedback. When signing up, I needed an account to receive a payment, but I never learnt more about the program or what other benefits there were. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) It was not my choice and I needed to use Payoneer to receive a payment from another business. Review Source Elena D. Global Marketing Manager Consumer Electronics Used the software for: 6-12 months ### "A multiple currency management and transaction platform" March 30, 2025 4.0 Payoneer is a virtual online platform that allows quick transactions between different units. It is convenient and effective. Pros Payoneer allows to send and receive funds internationally, making it a convenient option for businesses and freelancers with global clients. And it supports multiple currencies and the transaction fee is affordable. Cons the verification process for setting up a Payoneer account is cumbersome or time-consuming. I was refused for several times until I call for customer support for special approval. Switched from [Airwallex](https://www.capterra.com/p/218771/Airwallex/) This is not a switch. I just applied at the same time Airwallex while I meet the verification issue with Payoneer. Review Source LB Linda B. Contractor Health, Wellness and Fitness Used the software for: 2+ years ### "Payoneer = Modern day thieving & lack of accountability" February 3, 2025 1.0 They steal your money and then subject you to AI genersted processes & conversations thst just keep looping around & around Pros It used to be South African consumer friendly. Cons Money was meant to be paid into my bank account \[sensitive content hidden\], it never happened. Unfortunately you cannot address this eith Payoneer as u are subjected to AI generated conversations & processes that judt loops & loops around. Payoneer has successfully engineered a way to steal your money without accountability and there is no way to address this. Review Source Archna S. Special Correspondent Media Production Used the software for: 1-2 years ### "Very low fees, more features and easy to setup." March 30, 2022 5.0 Besides of my Job, I am doing Freelancing and other micro jobs in the same field(News and Media Production) and Payoneer is helping me to receive payments very easily. I have found Payoneer to be much cheaper as compared to its competitors. The payments get settled in my local Bank account automatically without much delay. Pros The best thing about Payoneer is its very low fees compared to its competitors. The process of setting up Payoneer has been simplified in last few years, it now requires very less user information and becomes ready to receive payments. Payoneer provides virtual bank accounts of several popular currencies like USD, GBP, EUR, HKD etc. to receive payments from other businesses. I can simply give my Bank account details like Account Number, Routing number and Bank Name to receive payments from my freelancing and side business. Also, Payoneer can be integrated with several other platforms to receive payments. The best thing is the payments get settled in my Bank account in my local currency next day. Cons The Customer Support service of Payoneer needs to be improved. The Support team takes so long to respond to urgent queries and even after that, they take so long to fix the problems. Another problem with Payoneer is that I can only use the virtual Bank accounts provided by them to receive funds from business accounts. Means, only business payments are allowed and local domestic transfers are not allowed. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) I switched from PayPal because of Paypal's high fees and currency conversion rates. Review Source YM Yana M. CG Artist Design Used the software for: 6-12 months ### "I warn every user against these scammers!" June 13, 2025 1.0 I warn every user against these scammers! They blocked my account and funds under the guise of an “internal check”. There were only 2 payments from a client on my account, and I withdrew funds to my business account in the bank. In fact, there is no probable cause for the blocking. There is also no reason to check an account with two transactions more than 2 weeks. The worst part is that when you contact support, they don't give any explanations or timeframes for verification. I asked what documents they needed - nothing. They also refused to return the funds to the sender (client). So, under the guise of an “internal review” that will last forever, they will simply steal your money, as it happened to me Pros I don't like anything, the reason for this review is to warn other users not to get their money stolen as it happened to me Cons They are just scammers. Under the guise of an “internal audit”, the terms of which they do not specify, they will simply steal your money Review Source ID Idan D. Owner and Data Scientiest Marketing and Advertising Used the software for: 1-2 years ### "Many better alternatives" June 17, 2025 1.0 Super high rates, no explanation about fee breakdown, you need to start calculate it byvreading their documentation. Not friendly. Pros Its not different from other platforms. No specific advantage on competitors. Better to look for an alternative Cons They charge very high fees. It has no advatage on other platforms that considered as an expansive before. Review Source RB Ray B. Managing Director Leisure, Travel & Tourism Used the software for: 2+ years ### "My Overall Overview of Payoneer" December 17, 2024 5.0 Pros Payoneer allows me to send and receive payments online. Unlike alternatives such as PayPal, Payoneer rarely get limited. Cons I have never experienced flaws while utilizing Payoneer to send and receive payments. Review Source AS Adeel S. Software Developer Health, Wellness and Fitness Used the software for: 2+ years ### "Very satisfied & delighted Payoneer client." December 1, 2024 5.0 Happy and satisfied client of Payoneer for 8+ years. It's been a very smooth integration and working. Great team to work with. Pros Ease of use for both clients and company. The biggest plus being their global reach. Cons Initial integration was a bit of hump, once past that everything works like a charm. Review Source AG Alberto G. Tech lead Computer Software Used the software for: 1-2 years ### "Great Tool for internacional payment " March 27, 2025 5.0 Pros Looks good, works great, it allows you to be país anywhere Cons It doesnt tell you the status of payment Review Source José Manuel M. Invoice Auditing Specialist Financial Services Used the software for: I used a free trial ### "there's an Annual Account Fee for using its service!" February 9, 2025 1.0 Pros Nothing, there's an Annual Account Fee for using its service! Review Source VR Verified Reviewer Software Engineer Computer Software Used the software for: 6-12 months ### "Good service for the US, but can be better" December 27, 2024 4.0 Pros Easy to setup and transfer money into your bank account Cons Exchange rates and commissions are not that good Review Source DD DARRYL D. CEO Retail Used the software for: 1-2 years ### "TERRIBLE CUSTOMER SERVICE" October 31, 2024 1.0 The worst support experience of any company I've ever dealt with. There is no phone number to contact. The email support constantly "resolves" the support ticket without an update. I've tried to use the platform and nothing works. The documentation is terrible and doesn't match the online portal. This service was a complete was of time Pros NOTHING. This was a complete waste of time and effort Cons CUSTOMER SUPPORT IS TERRIBLE, ONLINE PORTAL IS CLUNKY Review Source GAF Germán Augusto F. Bilingual interpreter Translation and Localization Used the software for: 1-2 years ### "Payoneer is great " September 27, 2024 5.0 Getting my first paychecks and finding everything really easy to use. Pros It was my first virtual wallet and it helped me grow tremendously. Cons I found other more suitable options so I don't use it as much. Review Source AR Anton R. Web Developer Computer Software Used the software for: Less than 6 months ### "stay away from them if you value your time" August 19, 2024 1.0 applied for a recieving account in USD been told by their costumer support many times "1-2 more days youll have it" after over two weeks back and forth with them still nothing happened Pros nothing. Cons bad costumer service that lie dont provide the services they claim they can provide Review Source KCP Khole Chingnyon P. Supervisor Consumer Services Used the software for: 1-2 years ### "A Great Way to Send and Receive Money Online" November 18, 2022 5.0 I have had a great experience with Payoneer. The customer service has been excellent and the process has been very smooth. I would definitely recommend Payoneer to anyone looking for an easy and convenient way to send and receive payments.I have been using it to receive my payments from overseas freelance jobs. Pros I like payoneer because it is an easy and convenient way to send and receive payments. With payoneer, I can send payments to anyone in the world with an email address. I can also receive payments from companies and organizations. For more than a year, I have been freelancing as a side hustle and payoneer has made all my payments hassle free. Additionally, I don’t even have to go to the app to withdraw the money. Whatever payments comes to my payoneer account, it is automatically withdrawn to my bank account within 24 hours , as I’m from India. Cons So far, I haven’t found anything that is not to my liking. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Due to the transaction fees Review Source Rajna S. Architect Architecture & Planning Used the software for: 6-12 months ### "Unauthorized Transactions - How Payoneer deal with money theft" January 15, 2024 1.0 My overall experience is horrible. Payoneer keeps stressing me out, there was one security breach when I lost my money, and they didn't do a thing for a month. Today, I got another warning of a suspicious attempt. I stood out that I didn't want to be their customer asking them to reverse the unauthorized transaction ASAP, and what I got was another attempt to be robbed. I will raise a lawsuit against them ASAP for the stress they are still causing me. Pros Nothing. My money was stolen, and I am dealing with the irrelevant staff who have had no idea of what is happening with my case for a month now. Today, after everything they are putting me through I experienced a second suspicious login attempt. I am forced to be a customer because of Payoneer's irresponsibility to reverse the transaction and bring my money back. I have to still be their customer against my will! Til when? Cons It is so easy to steal someone's money through Payoneer, and they keep the victims of their scams without an update forever. They practically force people and expose them to more stress by not doing anything to resolve money theft, the process of reversing unauthorized transactions is the opposite of what they stand for in their policy! Review Source Torikul I. Freelancer - Web Developer & WordPress Expert Internet Used the software for: 2+ years ### "An excellent online payment platform that works worldwide" July 1, 2021 5.0 Overall, my experience with Payoneer is outstanding. I'm using Payoneer since the beginning of my freelancing carrier. This online payment gateway platform helping me to get paid from different sources like Fiverr or Impact affiliate platform. I can quickly get paid through other Payoneer users. Using the global payment service, I can take funds from clients worldwide. It's an excellent financial service provider company I've used ever! Pros The best reason why I like Payoneer because it's available in my country. And everywhere in almost 80% of freelancing platforms like Fiverr support Payoneer. There are a lot of freelancers from Bangladesh, Pakistan working on different freelance platforms. But they can't get paid through PayPal because it's not supported in our country, whereas Payoneer solved the most critical problem for us. It's easy to use, comfortable, has so many good features with solid security. Even it's easy to integrate with any local bank accounts or 3rd party software programs through API. Another good news is, Payoneer recently released a Bengali version of their website for Bangladeshi users, which is amazing. Cons I'm not too fond of the Payoneer exchange rate; every time I withdraw my funds, it converts from USD to BDT, but the exchange rate always seems the same. The dollar rate often up and down; when the USD rate is so high, I withdraw funds, but it gives me the previous exchange rate when the dollar rate was medium. Payoneer does not allow users to add funds through Visa Gift Cards, whereas these international gift cards are allowed everywhere. Another bad thing about Payoneer, I tried to deposit funds to my skrill account with MasterCard, but it does not work. I tried to purchase an Envato product, but the card does not allow me to buy that product. So, there is a slight problem with Payoneer MasterCard. Review Source Virginia B. Freelance editor Publishing Used the software for: 2+ years ### "Avoid it like the plague if you can." November 7, 2022 3.0 I loathe Payoneer with every fiber in my body. I strongly suspect them of skirting a fine line of legality in handling people's money and finding ways to hang onto it themselves for as long as possible. Shady and suspect and they absolutely have the worst customer service I have ever encountered in my 60 years. That is really saying something, as I've had some truly hair-raising customer service experiences. But these folks take the cake. If you have a problem, expect to lose access to funds for a month or more. That's what they do. Pros I will admit that the whole process of receiving payments can occasionally go smoothly for a while. But in over 2 years of being paid through them by my primary client (who offers no alternatives), I have had to fight with Payoneer about one thing or another 3/4 of the time. They are notorious for having the absolute worst customer service you have or ever will encounter, and it smacks of them trying hard to be as vague as possible, as if they are purposely withholding people's money, but trying to pretend they're not. I personally believe they definitely purposely withhold funds at times. Cons The fact that I've had to fight with them to get access to MY MONEY infuriates me. When they do permit me access to MY MONEY, there are all-too-often unexpected fees or problems, such as when they issued my MasterCard in British Pounds, although I do not and never have lived in the UK, nor have I ever been paid by anyone in Pounds or Euros. The card being in Pounds meant I got dinged with exchange rates and service fees over and over until I finally got my client (the payer) to intervene on my behalf. But just now, I tried to transfer funds to my bank account when the card was not accepted (again) for an online transaction. While my MasterCard is in US dollars, it is suddenly no longer available to transfer to my bank, for unknown reasons that I'm trying to determine, but having dealt with them before, I know it'll be a minimum of a week before I get any answers. When I tried to transfer, it asked a question it never had before about which currency I wanted to withdraw from and presented me with two options only: British Pounds or Euros. My head exploded. My main account is now set up for either Pounds or Euros--despite the fact that I made abundantly clear to them when I had that first problem that I do not and never have been paid in any currency other than US dollars. And these aren't the only problems I've had. During a move, they held my funds for a month until I threatened legal action. They're shady. Stay away. Review Source Similar Products Featured ## Related categories [Accounts Payable](https://www.capterra.com/accounts-payable-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.