--- title: "Payoneer Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Payoneer the right Billing and Invoicing solution for you? Explore 768 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/187086/Payoneer/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Payoneer 4.2 (768) [View alternatives](https://www.capterra.com/p/187086/Payoneer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Payoneer Ease of use 4.2 Customer Service 3.8 ## Pros and Cons in Reviews NH Nguyen H. H Deputy Service ManagerFacilities Services, 11 - 50 employeesUsed the software for: More than 2 years. “Payoneer has been very useful for our team for any international transactions and for any invoicing in a secure environment.“ June 13, 2026 Portia A NurseHospital & Health Care, 10,001+ employeesUsed the software for: 1-2 years. “The fees can sometimes feel a bit high, especially when converting currencies or withdrawing to a local bank account.“ April 29, 2026 NH Nguyen H. H Deputy Service ManagerFacilities Services, 11 - 50 employeesUsed the software for: More than 2 years. “Invoicing is very clearly and professionally done, saving tons of rounds with clients.“ June 13, 2026 Alejandro C DesignerDesign, Self-employedUsed the software for: More than 2 years. “I used my account for nearly 10 years to receive freelancing funds until one day I woke up to find it closed.“ May 19, 2026 NH Nguyen H. H Deputy Service ManagerFacilities Services, 11 - 50 employeesUsed the software for: More than 2 years. “As far as our business is concerned, we work with overseas clients and vendors and Payoneer is indeed a reliable platform.“ June 13, 2026 JC Jacqueline C Brand DesignerDesign, 2 - 10 employeesUsed the software for: 1-2 years. “The fees are quite high, eating into your profits bottom line once you get into anything over $100, which is all our transactions. When we had an issue with the account and reached out to customer service, our inquiry wasn't really addressed but rather ignored and met with an unwillingness to resolve the inquiry.“ January 8, 2025 Portia A NurseHospital & Health Care, 10,001+ employeesUsed the software for: 1-2 years. “I like how easy it is to receive payments from different platforms and in different currencies.“ April 29, 2026 AS Anabelle S OwnerHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “This has occurred more than 10 times. Because of these repeated delays and lack of follow-through, I have been unable to access my own funds, which I urgently needed for an upcoming family visit.“ December 8, 2025 ## Showing most helpful reviews Showing 1-25 of 768 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use John J. CEO Information Technology and Services Used the software for: 2+ years ### "Trust Payoneer for your overseas money sending needs" August 8, 2026 5.0 I have completely enjoyed and trusted using Payoneer to send contract payments to my overseas workers. They get their money very quickly and I have never had an issue with it. The rates for the sender and receiver are decent too. Pros Having to pay contract labor overseas, such as India, Australia, etc, Payoneer makes it easy and reliable to send secure payments. Their system seems very safe and secure and I have had no problems over the past 4 years or so using it. Cons It can be a bit of a pain to initially set up the payor, as you need their bank account details, and, sometimes it doesn't accept your credit card, but overall it usually works great. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Payoneer Easier to send money overseas to contract workers using Payoneer Review Source Dionne Joy M. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Payoneer is a trusted global payment platform for sellers and buyers" December 24, 2025 5.0 My overall experience with Payoneer has been great. Payment was received quickly. Payoneer is a reliable solution for freelancers and businesses managing international payments. Fees are cheaper than some other payment platform with limited bugs and issue Pros Payoneer is excellent and trusted global payment platform. Payoneer offer secure Payment, value for money, great customer support. Great for sellers and buyers, you can view transactions immediately. Easy accounting and bookkeeping Cons I love using Payoneer, Fees are cheaper than some other payment platform with limited bugs and issue. Payoneer learning curves at first took some time to understand, but love using it now. Switched from [Fiverr](https://www.capterra.com/p/239416/Fiverr/) Payoneer fees was cheaper than fiverr fees. I still use fiverr optional for seller who does not have an Payoneer account. Review Source Alejandro C. Designer Design Used the software for: 2+ years ### "Insecure for holding funds. Arbitrary freezes. " May 19, 2026 1.0 I used my account for nearly 10 years to receive freelancing funds until one day I woke up to find it closed. They demanded proof of income and address; I submitted everything, only to have them unfreeze it three weeks later and immediately close it for alleged 'T&C Violations.' I strictly used the account for work payments and regular shopping, taking great care to comply with rules for nearly a decade. Being locked out of my funds for almost a month is something I'd expect from a 'banana bank,' not a self-proclaimed 'fintech leader.' Stay away and find a more serious financial services provider. Pros Fast reception of ACH transfers, on time card delivery. Basically it. Worked well until it didn't . Cons Customer support is frustrating. Agents sound like chatbots focused on closing tickets rather than solving problems, often disappearing after sending a response. On-site support inquiries auto-close with irrelevant templates and are marked 'resolved' to boost their metrics, forcing you to constantly reopen threads. Getting through to a live agent is a nightmare; I once waited six hours just to move up in the queue. Additionally, fees are significantly higher than competitors. To make it worse, SMS 2FA breaks regularly and codes often never arrive, forcing me to manually request an authenticator setup instead of waiting hours for a text. Review Source Patricia M. Content Creator Media Production Used the software for: Less than 6 months ### "Useful When Applicable" December 26, 2025 4.0 I had no problems using the platform, it was easy to setup and I was able to make my payments securely Pros I like that it can be used to make payments to clients in the eastern & Asian parts of the world. it allows for secure payments Cons In my experience, it can only be used for clients in the eastern & Asian parts of the world. Not very flexible Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) The vendor was not able to accept payment via paypal as he was in India Review Source LG Luicianna G. assistant Consumer Services Used the software for: 2+ years ### "Amaizing for freelancers" May 19, 2025 4.0 Pretty good experience, easy to use, and secure enough. I will make it faster on withdrawal times, and that would make it perfect. Also, I wish I could get the card for free Pros It is an amazing app, I use it all the time to move my money around. Very intuitive and with good fees Cons Sometimes, the time it takes to withdraw money can be quite long, and if you're in need of the money, that can be a huge inconvenience Switched from [Wise](https://www.capterra.com/p/234269/Wise/) They locked me out of my account when I lost my old phone number, even though I tried getting my account back, they have a very poor recovery team Review Source JM Jerry M. Sales Representative Individual & Family Services Used the software for: 6-12 months ### "Cut Throat Payoneer Fees " August 29, 2025 1.0 Very Very Bad; have a lot of regrets of Payonner taking over Paypal. If only i had know about their exorbitant fees, I would not have set up an account with them. Pros Nothing, Nothing at all, Nothing, Nothing at all, Nothing, Nothing at all, Nothing, Nothing at all, Nothing, Nothing at all Cons I would like to share a very bad experience with Payoneer Inc for their cut-throat fees for withdrawing my own funds from my own payoneer account into my bank account. I have about US$331.53 in my US bank account at Bank of America. To my shock and disappointment, I am required to pay a fee of US6.61 to them for this withdrawal. I use to have an account with Paypal prior to Payoneer and and they never charged me such a fee at all!! I would like to warn others of this super high charge by this company. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) I had no choice. It is Ebays new appointed vendor Review Source JS Jocelyn S. Veterinary Nurse and Client Care Representative Veterinary Used the software for: I used a free trial ### "Safe, secure transactions " January 26, 2026 4.0 Overall my experience with Payoneer has been a brief one. I only need it to receive one payment. It was easy to set up and I received my payment easily. I did end up cancelling my account afterwards as I didn't feel it offered me anything different to what PayPal might offer; however this thought process may just come from my lack of knowledge about the product and if Payoneer offers anything more. Pros I have only used Payoneer once to receive a secure payment. It was easy to use and without any bugs or glitches. Cons I don't feel I have used Payoneer enough to make an negative feedback. When signing up, I needed an account to receive a payment, but I never learnt more about the program or what other benefits there were. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) It was not my choice and I needed to use Payoneer to receive a payment from another business. Review Source JB Juan B. BDR Computer Software Used the software for: 1-2 years ### "Payoneer: PayPal, but flexible & user-centric " June 10, 2025 4.0 I like it. Payoneer feels like a "division" of PayPal in that its overarching business model is seemingly the same, but, objectively, Payoneer's is more flexible and driven by a user-focused approach. Pros In my opinion, Payoneer has a visually quite appealing interface which is complemented by an intuitive and easy-to-use platform across all its features. It does not charge excessively expensive fees for transfers, as opposed to PayPal. It also provides with more flexible options for users to move their money into many other platforms or Payroll apps. Cons It still needs to find a workaround to expand their integrations with other payment platforms. Customer satisfaction is actually profitable. They're falling behind on that. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Because PayPal's fees were excessively high. Payoneer, on the other side, offered the same quality, but with more flexibility, accessibility, and a slightly more adequate pricing. Review Source Elena D. Global Marketing Manager Consumer Electronics Used the software for: 6-12 months ### "A multiple currency management and transaction platform" March 30, 2025 4.0 Payoneer is a virtual online platform that allows quick transactions between different units. It is convenient and effective. Pros Payoneer allows to send and receive funds internationally, making it a convenient option for businesses and freelancers with global clients. And it supports multiple currencies and the transaction fee is affordable. Cons the verification process for setting up a Payoneer account is cumbersome or time-consuming. I was refused for several times until I call for customer support for special approval. Switched from [Airwallex](https://www.capterra.com/p/218771/Airwallex/) This is not a switch. I just applied at the same time Airwallex while I meet the verification issue with Payoneer. Review Source Jessica B. Owner Consumer Services Used the software for: Less than 6 months ### "Anything but payoneer, please !" July 5, 2026 1.0 Pros Do not use payoneer and definitely do not depend on them solely to manage your business funds merchant or send or receive they will rob you and keep you in endless loop of crap excuses Cons Literally it seems like it's a good app although they charge way too much for transacting within their app and uses for your own money . They literally are here to defraud legit businesses out of money and employees are all AI bots no personal help Review Source SK Sebastian K. CEO Information Technology and Services Used the software for: Less than 6 months ### "worst customer service ever" February 8, 2025 1.0 Pros noting, because our company want pay all freelancers with payoneer, and nothing works. we spent 10 hours time and the customer service wrote us already exact the same answer what helps uns noting. Worst customer service ever Cons customer service has no competence. we spent very much time for nothing. we cant send any payment. nothing, really nothing works Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) the customer service does not help. i contact hime 10 times or more. Review Source ACF Ana Clara F. Administrative director Higher Education Used the software for: 2+ years ### "Payoneer: The best software " March 27, 2024 4.0 I like Payoneer. Thanks to it, I can receive my money for work on foreign platforms (and most of these platforms use it), in addition, I can be sure that my bank details are safe. The $20 fee is fair, in my opinion. And the more I use it, the more I like the non-bureaucratic ease of using the app. Pros I definitely love Payoneer, because thanks to it I can receive payments from foreign companies in a more secure and non-bureaucratic way, as Payoneer is simple to use. The website/app interface is uncomplicated and intuitive, making it easy for a layman like me to use. And payments have a small fee, which makes it more advantageous than other platforms. Cons I definitely love Payoneer, however, the customer support needs to be faster. Because when I enter some wrong information more than once, they block my account temporarily (I know this is for security), but when I contact support to clarify, most of the messages are automatic, and not from some real/human consultant to solve. This makes me irritated, it takes something that was supposed to be simpler. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) The higher the payment, the greater the security needed and the autonomy I want to have over it. And PayPal, unlike Payoneer, automatically transfers the money to my registered account, without even notifying me beforehand. With Payoneer, I can have control of what comes in and what goes out. Review Source IC Ignacio C. Freelancer Translator Translation and Localization Used the software for: 2+ years ### "Excellent option to receive payments from clients around the world!" September 30, 2021 5.0 Payoneer is a great platform for receiving payments from clients around the world. It's fast, reliable and very easy to use. You can get paid in many different currencies at a really fair service fee, and you have the option to use the money with a Mastercard prepaid card or by withdrawing it to your local account, which normally takes one or two days to deposit it. It's a great option with a great price for what is offered! Pros Payoneer is the best alternative to receive payments in different currencies from clients around the world. As a freelancer or digital service provider you may deal with clients in many countries, and getting paid can be difficult and, specially, expensive. Not with Payoneer! They usually charge 1% from USD payments or even zero for EUR and GBP payments. Also, when you withdraw the money to your local account, you will usually pay a fee of only 2% on the mid-market foreign exchange fee and get it deposited in one or two days at the latest (I receive it in my Brazilian account, for reference). If you compare this to the industry most-famous player (PayPal), they charge like 6.5% when you get paid plus 3.5% on the foreign exchange fee. Plus, Payoneer offers a Mastercard prepaid card, so you can also use the money directly with the card, without having to withdraw it (although it will cost 3.5% on the foreign exchange fee, instead of 2%). Overall, it's a great and quite reliable platform! I've been using their services for around 5 years and never had a problem. Cons Unfortunately, their Mastercard prepaid card doesn't work with Samsung Pay or Google Pay (at least not until now, September 2021), so you can't leave it at home and make your payments with an NFC device like your phone or smartwatch. Also, they still charge a fee of USD 29.00 per year for using this card. It made sense years ago, but with a higher competition and other platforms starting to offer similar services, this fee could be reduced or even eliminated based on your usage habits. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Payoneer offers a better service for a significantly lower price. Review Source JT Jessica T. MD Sporting Goods Used the software for: Less than 6 months ### "Say goodbye to your money " November 25, 2025 1.0 There is no safety net with Payoneer and if the recipient is dodgy, you can say goodbye to your money. They will not offer assistance with claim backs. Pros Payments are easy to make and fast. It appears easy to use. If working with a reputable party it’s as easy to use as WISE. Cons Payoneer doesn’t offer any assistance if goods aren’t received. There is no ability to dispute a payment or open a chargeback. They state that ‘all payments are final’ and won’t assist in the case of any issues such as foods not being supplied. Review Source Ben L. . Accounting Used the software for: Less than 6 months ### "A disaster when you hit a glitch" July 31, 2025 1.0 Maybe Payoneer is ok if you don't suffer any glitch in their system, but when you do, it's game over - you will lose. Their support are all bots - you will get the same response for weeks: in chat: "yes, we have all we need, I assure you we will resolve your issue", then later in email: "sorry, we could not resolve your issue, have a nice day". Escalation within the company is impossible, even via their formal complaints channel. Pros Nothing; Cons I only got to experience their customer support and that is terrible. Review Source AZ Ahmed Z. Online Gaming Account Merchant Computer Games Used the software for: 1-2 years ### "Payoneer is Efficient for International Transactions, but Withdrawal Fees Could be Lower" March 5, 2025 5.0 I've been using Payoneer to receive my earnings from a different country. I use Payoneer as it very good for international transactions. As a freelancer, I would say Payoneer made my business possible. Pros \-Payoneer offers a prepaid card that can be used for online and in-store purchases, as well as ATM withdrawals which is very good for people who do not want to use their banking debit card. -Customer service for Payoneer is excellent, every customer service agent will offer his best to try and help you out. - Ability to hold more than one currency in your account which means you will not be needing to pay fees for currency conversion Cons \- Withdrawal fees are somewhat a lot considering other alternatives. - Account verification takes too long Review Source Vadim D. Assistant Accounting Used the software for: 1-2 years ### "Payoneer misleads users" December 23, 2024 2.0 Before ordering a Payoneer card on the website, I read the company's policy on card fees. We read the information on the Payoneer website: “Pay a single annual fee regardless of the number or cards you have. We'll charge the currency balance associated with the first card issued to you, in either USD or USD equivalent, every year on December 19”. Ordered a card. Activated the card on December 20, Payoneer immediately charged the annual fee. Contacted Payoneer support to ask why the company's policy on the website misleads users. Received this response: “We charge the annual fee on the exact day of activation to ensure that the fee covers the full year starting from the activation date and extending through the same date in the following year. We sincerely apologize for any confusion this may have caused. Please note that this policy is not currently reflected in the pricing and fees section. However, our team is actively working on updating our website to include more specific policies, especially regarding the annual charge fees.” Conclusion: Payoneer provides inaccurate information on its website, misleading users and it is the user who pays for these mistakes. Pros Fast transactions between internal accounts. Cons High commissions compared to competitors (e.g. Wise). Publish misleading information on the website. Review Source EO Elvis O. Audit Associate Accounting Used the software for: 2+ years ### "A Reliable and User Friendly Solution for International Payments" January 3, 2025 5.0 I have had a positive experience with Payoneer. The platform is easy to use, the transfers are reliable, and the customer support is helpful Pros Fast and reliable transfers where funds are typically transferred quickly and securely, both domestically and internationally Cons Currency conversion fees, While the exchange rates are competitive, there are still currency conversion fees associated with some transactions. Review Source José Manuel M. Invoice Auditing Specialist Financial Services Used the software for: I used a free trial ### "there's an Annual Account Fee for using its service!" February 9, 2025 1.0 Pros Nothing, there's an Annual Account Fee for using its service! Review Source CSO Carlos Sebastian O. Interpreter Telecommunications Used the software for: 1-2 years ### "Awesome Payoneer!" December 9, 2024 5.0 Awesome and friendly user all the times. Pros Friendly way to use it, no problems at all. Cons Until now, more than 2 years using it, no complaints. Review Source VR Verified Reviewer CTO Computer Software Used the software for: 1-2 years ### "Payoneer is most ugly, unreliable and stupid system I have ever work with" June 27, 2024 1.0 If you have the opportunity to use alternative services, forget about Payoneer, otherwise you will have a lot of troubles, pain and wasted time. Payoneer sucks! Pros Nothing, payoneer payment system is just sucks. Cons The security system is paranoid, they force you to provide a bunch of documents (more than in a regular bank). The account is often blocked for strange reasons. It is impossible to make payments within the system (the stupidest limitation) Two-factor authentication does not work well; messages are often not sent, leaving you without access to your account at the most critical moment. Also, you are often forced to change your password, but since your account is blocked while changing the password, you have to solve this through the support service, which works very poorly Reason for choosing Payoneer It was the only choice for that time Review Source jorge T. Retail Sales Consultant Import and Export Used the software for: 1-2 years ### " international payment wallet" August 25, 2019 4.0 Payoneer in my view as a user is perfect when referring to several other payment processors, with the service of being able to send money to my account and they offer you many more services that are not available in the competition. It is a secure platform with easy handling when using. Another of the great advantages of payoneer is that you can receive payments from customers wherever they are and providing a good service, which does not charge a transfer fee because It only gives us an annual maintenance charge which I consider attractive to new entrepreneurs. Payoneer has a good customer service which makes it remarkable, to clarify and clear any doubt or problem that is presented to customers, as well as a forum where users support each other to get the best platform service which give it a great quality Pros Pros What I find most attractive to payoneer is that the billing is monthly without charge for early cancellation what makes it attractive Free payments between Payoneer accounts which makes it interesting for employee nominee payments. The best for entrepreneurs and international companies. The Payoneer company is one of the main online payments that preexists in a safe and legal way which in terms of service is being adopted by number of users. Serving a great help to the loans with a great service with a MasterCard card that is sent to my address when fulfilling my registration. This card can be used on a large number of platforms to make payments including use to withdraw money from any local ATM network. Cons For my point of view. One of the few problems that I find a payoneer is that the commission for using the physical master card is a little high when using it in an ATM, on the other hand also of the inactivity charges of the account since payoneer It charges you a small but not significant amount, if you don't see any movement made within a month. Stay within my liking that the payoneer company improves the payment director method that is performed between other payment platforms and payoneer for a better service between the two platforms and a better fast payment method when making any transfer between accounts . Although the customer response is slow they are attentive. I have nothing bad to say about dislikes with the use of payoneer, so far it is so good and easy to use. Payoneer is good for any commercial transaction Review Source Virginia B. Freelance editor Publishing Used the software for: 2+ years ### "Avoid it like the plague if you can." November 7, 2022 3.0 I loathe Payoneer with every fiber in my body. I strongly suspect them of skirting a fine line of legality in handling people's money and finding ways to hang onto it themselves for as long as possible. Shady and suspect and they absolutely have the worst customer service I have ever encountered in my 60 years. That is really saying something, as I've had some truly hair-raising customer service experiences. But these folks take the cake. If you have a problem, expect to lose access to funds for a month or more. That's what they do. Pros I will admit that the whole process of receiving payments can occasionally go smoothly for a while. But in over 2 years of being paid through them by my primary client (who offers no alternatives), I have had to fight with Payoneer about one thing or another 3/4 of the time. They are notorious for having the absolute worst customer service you have or ever will encounter, and it smacks of them trying hard to be as vague as possible, as if they are purposely withholding people's money, but trying to pretend they're not. I personally believe they definitely purposely withhold funds at times. Cons The fact that I've had to fight with them to get access to MY MONEY infuriates me. When they do permit me access to MY MONEY, there are all-too-often unexpected fees or problems, such as when they issued my MasterCard in British Pounds, although I do not and never have lived in the UK, nor have I ever been paid by anyone in Pounds or Euros. The card being in Pounds meant I got dinged with exchange rates and service fees over and over until I finally got my client (the payer) to intervene on my behalf. But just now, I tried to transfer funds to my bank account when the card was not accepted (again) for an online transaction. While my MasterCard is in US dollars, it is suddenly no longer available to transfer to my bank, for unknown reasons that I'm trying to determine, but having dealt with them before, I know it'll be a minimum of a week before I get any answers. When I tried to transfer, it asked a question it never had before about which currency I wanted to withdraw from and presented me with two options only: British Pounds or Euros. My head exploded. My main account is now set up for either Pounds or Euros--despite the fact that I made abundantly clear to them when I had that first problem that I do not and never have been paid in any currency other than US dollars. And these aren't the only problems I've had. During a move, they held my funds for a month until I threatened legal action. They're shady. Stay away. Review Source VR Verified Reviewer Web Developer Information Technology and Services Used the software for: 2+ years ### "A game changer not without flaws" November 15, 2019 4.0 Great to get paid from abroad and spending your earnings, especially if coming from countries outside the USA, EU, and AU. The fees add up and it won't notify you on new transactions. Pros Being a Freelancer from outside the US and EU (where there are many alternatives to Payoneer) I was super happy when I started using Payoneer, I could get paid for my software and spend the money on my day to day life, something is not always easy without losing half of your profit on the way if you are in Latin America. Payoneer did something great, they saw beyond, they empowered freelancers outside the USA and EU, they gave them power to get paid and make business easier. Payoneer is easy to use and you can open a Global Payments account for four different currencies and one debit card for each. Cons The major flaw of Payoneer it's it won't notify you when you have made a transaction! Meaning you could have lost 500 USD from your account without noticing until you check to face the sad surprise. The card option is great but the quality of the plastic itself it's not the best, it will peel off even after a few weeks of use. As a freelancer and digital nomad, I am often surprised at how steep are the withdrawal fees and foreign transaction fees when using an ATM, now even paying in the currency you manage takes up a fee! That didn't happen before. If they don't adapt quickly they will lose market once their competitors reach further onto the Americas. Review Source VR Verified Reviewer CEO Marketing and Advertising Used the software for: 2+ years ### "Good as an option when you have little options" June 14, 2021 3.0 It's good if you have no other options because you live in a 3rd world country and PayPal or Stripe is not available for you. Otherwise, I have no idea why would someone bother to use it. Pros It's working in countries where most of the financial tools are not working. That's the major benefit of this tool and the reason why so many people are using it. Cons There will be several major points here: - it's very unreliable as software. Many of my clients had problems paying because of different technical issues. Sometimes when you want to pay - there is only one option (i.e. credit card) and your Payoneer balance is missing from the options list. Then you reload for 20x times, clear cache, use an anonymous browser, and dance around your PC and it might just appear there. When you care about a client's experience (like I do with my business) - this is a disaster; - client support is very random. First of all, it's hard to send the right ticket, then it's even harder to get the right answer. But, being honest - this is true for most of such services. However, they've attached a regional manager to work with me. She was all friendly and stuff until I asked her about one of the payments that never arrived because Payoneer returned it for some reason. It just appeared that they changed some of my credentials and never bothered with notifying me about that. Since this time it's almost impossible to reach out to this manager and she oftentimes forgets your requests so you need to call her and hope she will pick up and help (because she totally ignores the emails). - last, but not least - this service has quite a large fee compared to their approach both in terms of use of their tool and quality of support. Reason for choosing Payoneer At this point, you can guess already :) Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.