# Page 13 | Payoneer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Payoneer the right Payment Processing solution for you? Explore 764 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/187086/Payoneer/reviews

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Payoneer

4.2 (764)

[View alternatives](https://www.capterra.com/p/187086/Payoneer/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 15th, 2026

# Page 13 - Reviews of Payoneer

## Showing most helpful reviews

Showing 301-325 of 764 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DK

Dipika K.  
Marketing Consultant  
Legal Services  
Used the software for: 1-2 years

### "Best digital payment service there is"

August 18, 2020

5.0

Pros

I used to get payments in USD. I was able to setup three different bank accounts in three countries to withdraw my funds. As I travelled for work a lot, this made it very easy to manage my accounts and conveniently move my funds. The exchange rate was better than most local banks. The withdrawl time according to Payoneer is 2-5 business days, but I always had my funds in my bank account within 1 day; there were exceptions where it took upto 3 days but that was only particular to one of my bank accounts. I had easy access to my account activity and reports when I needed them to file my taxes. Although I didn't use this feature, there is an option to integrate an accounting software. Without a doubt, Payoneer is the best digital payment service I've used when it comes to recieving and accessing my payments.

Cons

I didn't like the prepaid mastercard options. Some of my collegues at the time almost exclusively used this method for most of their expenses and bills, but in the countries I was using the card, the exchange rate and fees were terrible.

Review Source

JW

Joel W.  
Freelancer  
Writing and Editing  
Used the software for: 1-2 years

### "A Brief Review for Payoneer"

January 13, 2022

5.0

This payment option has enabled my freelance business to thrive well since I can receive money from any client from any corner of the world. It is secure and efficient for all business transactions. This payment software has enabled my freelance business and career to grow to reach horizons that I never imagined of.

Pros

So far, Payoneer is the best online global Payment option for freelancers and business people. I like it because it is cheaper compared to similar payment software. Again, its dollar conversion value is always higher thereby lowering its overall cost. Sending money from Payoneer to Payoneer is free and fast. Finally, one can receive money from several parts of the world seamlessly. I like Payoneer to the moon and back.

Cons

Payoneer delays for money withdrawn to the bank over the weekend. It has to be approved manually after the weekend, probably on Monday or Tuesday. I suggest that the process should be automated to ensure that people can withdraw money even on weekends.

Review Source

Faisal M.  
Sales Executive  
Marketing and Advertising  
Used the software for: 1-2 years

### "Payoneer is the best platform to receive and send money "

November 8, 2022

4.0

Pros

I love how smoothly it works and how sending money and receiving is so secure on Payoneer.

Cons

The verification of a user takes longer than I have expected.

Review Source

VR

Verified Reviewer  
Quality Analyst  
Financial Services  
Used the software for: 2+ years

### "Platform for receiving values"

February 26, 2022

5.0

My overall experience with Payoneer is positive. I trust the company and it is an excellent alternative to traditional Brazilian banks for having lower rates.

Pros

Through Payonner I receive monthly international remittances for services provided and the experience is great. Communication takes place by email every time I receive a payment, I can register bank accounts or use a card, the fee charged is much lower than the fees charged by traditional banks in Brazil and after withdrawing the amount the transfer process is fast , usually in less than 24 hours the money is already available in the bank account I chose.

Cons

Sometimes there are instabilities in two-factor authentication and the SMS is not sent. In this case, it is necessary to wait and try again later.

Review Source

LN

Lukas N.  
owner  
Retail  
Used the software for: 2+ years

### "Last resort online wallet, nothing more"

June 28, 2021

2.0

As the title of my review suggests Payoneer is the last resort anytime I need to decide how to process a transaction or receive money. I think overall their intention is great however they need to fix the unbearably slow customer service to start with.

Pros

Payoneer has been helpful for a very few and very specific occasions. The UX & UI is nothing compared to other alternatives, but because of these, I still find it helpful to keep the account open and pay the yearly fees.

Cons

\- Payoneer has ULTIMATELY slow customer service, as someone who handles your money, they should have a live chat, live phone support or at least lot more prompt regular support - if I'm not mistaken they are still charging a flat yearly fee to keep the account open, which makes Payoneer about the only similar service provider that does this (unless for a premium plan) - they're fees are ok, but not great - strange verification requests from time to time

Review Source

Renan A.  
Analista de TI  
Information Technology and Services  
Used the software for: 2+ years

### "Plataforma muito segura"

May 27, 2022

5.0

Uso e não tenho qualquer reclamação, sempre que solicitei tudo na plataforma, ocorre de forma rápida e eficaz.

Pros

Uma incrível plataforma para receber seus pagamentos, realiza todas demandas de forma rápida e eficiente.

Cons

O limite para retirada acho que deveria ser ajustado em certos casos, para ser um pouco mais flexível.

Review Source

Zahra H.  
head of business ops  
Management Consulting  
Used the software for: 2+ years

### "Resting on Its Laurels"

October 22, 2021

3.0

Initially it was a great. Only their support was lousy... but their fee struction, became difficult to understand. Dashboard continued to stay archaic. Withdrawals and minimums kept getting more and more. Initially I moved Amazon out of it, then PayPal and now going to dump their card as well.

Pros

Initially it was their card which was the biggest and most helpful feature. The USD ACH account proved to be very valuable as well...

Cons

The CS is crap. The prices are ridiculous (and hidden for monthly deductions). Their rate is absurd, their policies are becoming difficult. Moving out of their ecosystem seems like the only way...

Reason for choosing Payoneer

It was never a purchase. But moving away from Payoneer as well now

Review Source

VR

Verified Reviewer  
operador  
Banking  
Used the software for: 2+ years

### "SobreMy experience with Payoneer"

March 25, 2023

5.0

I continue to use it with good experiences

Pros

Product with good speed in the delivery and receipt of values, leaves to be desired in the interface of the application, because, confuses a little who does not master the English

Cons

I believe that a version with audio in at least 3 languages would be of good intent

Review Source

YO

Yasin O.  
Director  
Wholesale  
Used the software for: 6-12 months

### "Scammers Haven"

August 29, 2020

1.0

If you want to have a fair and safe experience when making payments, use PayPal or Transferwise. Both are credible companies that have policy's against sellers trying to deceivingly rip you off. Unlike Payoneer, they don't harbour criminals and have the necessary checks in place to protect the buyer. Buyer protection, something that every financial institution offers including all International Banks is not offered with this criminal institution. Also, when it comes to customer service, they are BAD if not the WORST. It cannot take up to a month to reply to simple message. Do not believe the fake paid trust pilot reviews, once you get scammed from a seller and try to get assistance from Payoneer, they WILL NOT HELP, trust me, i know first hand.

Pros

Absolutely Nothing, they offer nothing new and are incomparable in almost every aspect to market leaders TransferWise and PayPal. Where they opposition excels, Payoneer Fails.

Cons

Contact with customer representatives (No training) Chat (1 hour queue) Email Support: 1-2 month reply time frame Buyer Protection - Non existent

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Seller specifically requested Payoneer as PayPal isn't supported in his home country of Bangladesh.

Review Source

Elhadj H.  
Designer  
Graphic Design  
Used the software for: 2+ years

### "Payoneer Bank Review"

December 2, 2022

3.0

My experience was pretty bad, and I'm thinking about opting out.

Pros

I have an account for over 3 years and the reason I chose it is not because it is special, but because most big sites and companies deal with it only so I was forced to choose it.So the only positive thing is that when I chose this bank I didn't find any problems in withdrawing profits with any site

Cons

The negatives in this bank are too many.1 Customer support service is very bad I had a lot of problems. And I reached out to customer support, but I got no reply.2 Monthly subscription fees are many and expensive.

Review Source

SM

Seelya M.  
Freelancer  
Computer Software  
Used the software for: 2+ years

### "Makes getting paid easy"

June 23, 2021

5.0

So far so good, I appreciate Payoneer for thinking of those outside of the USA and for making the life of freelancers so much easier.

Pros

Being a freelancer outside the USA, it can be difficult to get paid. With Payoneer, I have been able to send request for payment to my clients, link to other freelancing platforms with ease and receive payments, on time and with no problems. Payoneer gives me a USA bank account that I used to receive payment from clients all over the world. They also have other currencies, which makes this a great option for all freelancers. I link my local bank account so I withdraw my money with ease too. That's a major plus for me.

Cons

They have recently updated their requirements for clients to verify what you are charging for clients have complained that they are asking for too much. I hope they can make this process easy for clients, as they did in the past.

Review Source

IM

Isaac M.  
Goods and Services  
Consumer Goods  
Used the software for: 1-2 years

### "Payoneer review "

June 19, 2023

4.0

Pros

Their withdrawal options is very unique it allow users to access their funds conveniently also Users can withdraw funds to their bank accounts

Cons

Their withdrawal fee is very high and I don't like it that way.

Review Source

Federico J.  
Founder and Senior Copywriter  
  
Used the software for: 2+ years

### "Underestimated payment app"

January 31, 2018

5.0

Pros

I've been using Payoneer for a few years now and I'm surprised at how people underestimate the tool. PayPal is massive but Payoneer works great too and it's an interesting alternative. They send you a prepaid debit card for free to your home. You can use this card anywhere in the world to pay for purchases or withdraw money from ATMs. It saved me many times when traveling abroad. They charge a yearly maintenance fee, which I find reasonable. Their fees are lower than PayPal's!

Cons

Support could be massively improved. Their knowledge base is lacking and getting in touch with live support is a PITA. Don't use them to withdraw money in your local currency (unless it's dollars). They'll kill you with the rate exchange. Charging for incorrect transactions when using an ATM is not good customer care.

Review Source

TK

Theresia K.  
Freelancer  
E-Learning  
Used the software for: 2+ years

### "Payoneer Review"

July 12, 2023

5.0

A lot of payment methods do not work in Namibia and payoneer solves that problem for me, I can receive my payment from international employers hassle-free

Pros

Integration was very easy.Most important feature would be all.

Cons

I am happy with how everything is working, don't see a need to improve anything. It is easy to use and also very easy to link employee account to receive money.

Review Source

jJ

john J.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Great for sending payments to different countries!"

April 11, 2024

5.0

I have used them for over 3 years and have not had any issues with them in sending payments.

Pros

When I have to send a payment to a remote worker, Payoneer is the preferred payment processor by many of them. It's reliable and pretty affordable. You also have the option to have the recipient pay the fee, or you can pay it. They accept a variety of payment sources, from bank accounts to cards.

Cons

The fees could be a bit lower, but they are manageable.

Reason for choosing Payoneer

Payoneer is easier for workers overseas to send money to.

Review Source

MF

Mustafa F.  
Managing Partner  
Management Consulting  
Used the software for: 1-2 years

### "Fast and secure with easy usage"

March 19, 2022

5.0

I recommend this if you need a fast and simple use money receive/send application.

Pros

I like the simplicity of the tool. Besides it gives almost every needs you expect, it is not copmlicated like a bank webpage. I use it to get payments of my international works more than a year. It works very fast. I can withdraw my money from another country in minutes. They provide me a debit card as well, which I can use without touching.

Cons

Of course you cannot expect the full service of a bank. It only works to collect your money from your businesses and send it to a bank account of yours.

Review Source

Amine L.  
Data entry operator  
Consumer Services  
Used the software for: 2+ years

### "Personal experience of dealing with Payoneer."

February 7, 2020

4.0

My personal experience of using Payoneer Bank was overall good as I was able to easily transfer and withdraw my money cash. In addition, it is supported by all the commercial websites that I have been dealing with.

Pros

Payoneer is my best software bank for using that everyone can open an account briefly and got a free MasterCard. I had a US and European account that allow receiving profits from Global sites and companies, it is fast for transferring money that not take more than 1 or 2 days and it's a safe service and supported by Global payment companies.

Cons

I can't transfer my money from PayPal to a Payoneer MasterCard because it's not supported and PayPal allows just to buy something from electronic sites by this card. When I requested a MasterCard it took a long time to arrive at my home and fees concerning card and account are quite high.

Review Source

Shekhor B.  
Shekhor Biswas  
Computer Software  
Used the software for: 2+ years

### "Payoneer - The Savior for the International Payment"

December 6, 2019

5.0

Without it, It was impossible to be paid almost instantly from the Marketplace. I can't say how grateful I am to the Payoneer team.

Pros

1\. It helps me to get paid almost instantly from the marketplace like Upwork. 2. World Class support 3. Provides Internationally accepted Master Card which can be used on any ATM where Master Card is accepted.

Cons

1\. For phone support, we still have to go through a very long queue. I guess recruiting some more support guys will fix this issue.

Review Source

oscar V.  
Gerente General  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Una excelente opción con restricciones"

September 14, 2022

5.0

De verdad Payoneer fué un pilar en mi vida ,desde hace años me ayudó a comenzar mi negocios y hasta el día de hoy lo uso y creo seguir usando.

Pros

Definitivamente poder recibir pagos de muchas empresas reconocidas en todo el mundo .

Cons

Que no tomen en cuenta los pagos recibidos por Paypal para activar la cuenta y enviar una tarjeta, . Antes no era así... Y condiciona mucho a los nuevos emprendedores reales

Reason for choosing Payoneer

Porque me permitía tener una tarjeta para cobrar mis pagos.

Review Source

EB

Eliel B.  
CRO Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "A good tool for digital nomads and remote workers"

August 26, 2021

4.0

Pros

One of the best things that this tool has is the international transfers between banks, so if you are working remotely or doing freelance then Payoneer helps you to charge and receive the payment, later you can transfer your funds to a bank account.

Cons

Fees are considerable when transferring money. There are certain activities banned from its use, which becomes quite annoying, your funds can be totaled if you are not aware of this. Also, there is no integration with cryptocurrencies.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Payoneer

Lowest fees and the only one recommended.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Because paypal is the worst wallet I have ever used. Payoneer was recommended and I can say that I'm satisfied.

Review Source

MQ

Michelle Q.  
Medical Records Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Payoneer smooth transactions"

May 29, 2024

5.0

I love the ease of it all. Payoneer has notifucations that let you know your money with ready to withdraw. it is also easier now that payo has an app.

Pros

I like the ease of withdrawing from Payoneer. With the hardwork you have put on everyday, payoneer makes it so much easier for you to get the money you worked hard for. I hope we go back to using payoneer again

Cons

sometimes there are felays in transferring the amount but it usually is because of local banks

Review Source

Genesis C.  
Profesor de Castellano  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Facilita tus pagos con Payoneer "

July 25, 2022

5.0

Ha sido una experiencia muy buena, he podido expandir algunos negocios al poder una cuenta Payoneer, ahora puedo recibir estados de cuenta y dinero de manera internacional sin contar con una cuenta en algún banco estadounidense, es fácil y rápida de manipula

Pros

Es un software muy fácil de utilizar, se puede descarga en el teléfono móvil, lo que ayuda bastante ya que desde el mismo celular, se pueden revisar estados de cuenta, vincular tarjetas y transferir dinero a otras cuentas. Es muy útil para compras internacionales, lo que ayuda a expandir los negocios financieros.

Cons

Sinceramente, no hay muchos inconscientes al momento de utilizarla, tanto la versión para dispositivos móviles como para el computador. Demora un poco en cargar al momento de abrirla, pero es lógico considerándola como un software que debe actualizar datos financieros del usuario de manera diaria.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Era mucho más fácil utilizar el software de Payoneer que el de Paypal

Review Source

VR

Verified Reviewer  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "A Secure Cross-border Payment Platform"

July 10, 2021

5.0

It is an affordable and secure payment platform which allows us to receive and send money globally.

Pros

It is a secure payment platform and a great tool for freelancers, and ecommerce marketplaces to collect payment and grow their businesses. The fees charged on transactions are manageable. Currency conversion fees are lower than other payment platforms.

Cons

The site lay out is simple but difficult to navigate for new users when it comes to accessing some features. The platform cannot link more than one bank account and the process of receiving money is not instant. Sending money to other Payoneer users is limited to using Payoneer’s MasterCard only which is unavailable in some countries. The verification process is cumbersome and customer support is wanting.

Review Source

Feliciano P.  
IT  
Computer & Network Security  
Used the software for: Less than 6 months

### "PeyoneerUses"

June 22, 2022

5.0

What I like most about Payoneer is that the money comes into my account automatically, without me having to request the transfer. This, the automatic transfer, is an advantage for large payouts. The minimum fee is $1.

Pros

One of the great advantages of Payoneer is that the user does not need to use his bank details or credit card to make his purchases online and in addition, the system offers a consumer protection tool.

Cons

Among the disadvantages is the difficulty in setting it up, which often leads to giving up along the way, otherwise it is a very good tool.

Review Source

eE

ellis E.  
  
  
Used the software for: 2+ years

### "Trusted customer support!"

March 29, 2018

5.0

Pros

Excellent customer support, my computer was hacked and someone accessed my payoneer and transferred funds to their account, I was frustrated, contacted the support they assured me they will manage to refund the payment, after several verification process after few weeks funds were restored, thank you!!

Cons

The privacy is quite a hassle, they need to enhance security, direct payment method from paypal to payoneer should be integrated, other than that highly recommended!

Review Source

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