# Page 14 | Payoneer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Payoneer the right Payment Processing solution for you? Explore 762 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/187086/Payoneer/reviews

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Payoneer

4.2 (762)

[View alternatives](https://www.capterra.com/p/187086/Payoneer/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of Payoneer

## Showing most helpful reviews

Showing 326-350 of 762 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

eE

ellis E.  
  
  
Used the software for: 2+ years

### "Trusted customer support!"

March 29, 2018

5.0

Pros

Excellent customer support, my computer was hacked and someone accessed my payoneer and transferred funds to their account, I was frustrated, contacted the support they assured me they will manage to refund the payment, after several verification process after few weeks funds were restored, thank you!!

Cons

The privacy is quite a hassle, they need to enhance security, direct payment method from paypal to payoneer should be integrated, other than that highly recommended!

Review Source

Michael C.  
Freelance Photographer  
Photography  
Used the software for: 1-2 years

### "Making Freelance Life Easier"

March 17, 2022

5.0

Pros

My favorite thing about Payoneer is that it allows me to transfer my funds directly into my bank account. As a freelance worker in a third world country I can't count the amount of times I had to ask for someone to help me with it. With Payoneer it's as simple as a 3 step process.

Cons

I think that the only problem with Payoneer (and it's a general consensus) is the customer service. If something happens to your account you might have a tough time figuring it out with Payoneer. Heads up!

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Because Paypal doesn't allow certain functionalities in the country where I'm from.

Review Source

Allen E.  
Blogger  
Information Technology and Services  
Used the software for: 2+ years

### "The Best Digital Payment Platform"

September 28, 2019

5.0

I have benefited so much from payoneer and it has helped my blogging business by providing me easy access to payments and receiving of funds from my foreign clients.

Pros

What i like most about this software is the easy to use features and quality functionalities enabled on it for easy payment and transfer of money.

Cons

This tool is a very awesome tool, but the least thing i like about it is the little delay in confirmation of funds and payments which takes little time.

Review Source

AM

Amy M.  
Talent Acquisition Manager  
Food & Beverages  
Used the software for: 2+ years

### "Payment processing made easy"

May 9, 2024

5.0

Pros

It's capable of handling payment to countless counties with ease, I'm impressed with how flexible it is with supporting various currencies and also the speed when i do transfers.

Cons

It's security is great but can be annoying at times because I'm usually made to sign in again when i use it on the web, I find it's user interface a bit outdated and could do with some aesthetic innovations.

Review Source

Sahan H.  
Software Engineering Trainee  
Airlines/Aviation  
Used the software for: 2+ years

### "Best virtual wallet"

September 18, 2019

4.0

Payoneer is the best online wallet. We can easily withdraw our money. It supports almost all the countries in the world.

Pros

It is very easy to access payments through the Payoneer. We can withdraw our money from anywhere using an ATM. It has a quick and clear procedure. Also, it has a low transaction fee. Most of the freelancers use this service.

Cons

Thre are no cons regarding Payoneer for me. It is low cost, fast, secure service. So it is the best choice.

Review Source

DS

David S.  
Founder  
Computer Software  
Used the software for: 2+ years

### "There are better options out there."

October 21, 2021

1.0

After working with them for more than a decade and sending very large sums of money through their systems, they decided they needed to verify my company information for us to continue to use them. Fine, that took more than a week to do, and while verification was happening the "pay" button mysteriously disappeared from my account, and now after another week that has still not been resolved. I ultimately ended up creating an account with Western Union, and was able to send the money I needed to send, for less fees in about 8 hours. (including all the verification needed for an account sending money for the first time).

Pros

When it works, it's fairly simple and straight forward to use.

Cons

When it doesn't work, getting support is absolutely impossible. The don't read context, or even seem to understand the problem. Trying to get support from Payoneer is a Kafkaesque experience that will take weeks and might never go anywhere.

Reason for choosing Payoneer

I fell into Payoneer and used them for years because I never needed to access support, so didn't know how bad it was. The first time I had to use it, cost me months of time and resulted in me moving to a new provider.

Review Source

MR

Mwagale R.  
AV Technician  
Entertainment  
Used the software for: 2+ years

### "Hard to recommend"

October 3, 2022

3.0

Bad

Pros

Free of charge to use All over the world money payment processing

Cons

Complicated sign up Complicated layout User support takes long to reply queries

Review Source

UA

Umair A.  
Researcher  
Education Management  
Used the software for: 2+ years

### "Payoneer - Payment on go"

November 29, 2023

5.0

Overall, Payoneer is highly recommended for payment processing to and from various platforms. It is secure and reliable.

Pros

I have been a user of Payoneer for many years, using it for payment processing. It is a secure, reliable, and user-friendly application. Payments are processed immediately, without any hustle.

Cons

It charges some fees to process payments.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Paypal is charging fees to process payments to other Paypal accounts.

Review Source

Laura Rocio F.  
marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "It is quite good, it is fast and instant and above all safe"

May 31, 2022

5.0

according to my experience it is good, since I can receive payments for the work done, it is safe, and easy to use

Pros

It is very good, fast and easy to use, it suits me because most people use it and I can send and receive payments, and above all it is safe

Cons

the rate is high, and that it has transaction limits

Review Source

VR

Verified Reviewer  
Head of ERP  
Retail  
Used the software for: 6-12 months

### "Payoneer - My first choice to receive money to my local bank."

January 19, 2021

4.0

My first choice of Digital payment method is Payoneer. Easy to sign up and transferring funds to local banks.

Pros

As a freelancer, I'm dealing with many Digital Payment services. But my first priority is to Payoneer. Here in Sri Lanka, out of many digital payment systems, Only through Payoneer I can get paid to my local bank very easily and quickly.

Cons

I have nothing to mark as cons in Payoneer

Review Source

gB

guenther B.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Payments for associates"

January 4, 2023

5.0

Thanks to Payoneer I actually could start my online business, and I am truly grateful for that.

Pros

Works for everywhere in the world, no problems.

Cons

Experienced some difficulties with security, due two one of my accounts(Israel) was hacked, but just by a small sum.

Review Source

VA

Vanuza A.  
escritor  
Marketing and Advertising  
Used the software for: 1-2 years

### "Gosto da payoneer pois ele facilita a conversão das moedas da empresa."

March 23, 2023

4.0

Gosto muito pois é pratico e facilitar muito na pratica de facilitar a movimentação do dinheiro.

Pros

A facilidade da criação da conta para os usuários.

Cons

A taxa cobrada para efeituar os depósitos.

Review Source

DE

Dory E.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "TERRIBLE SERVICE DO NOT USE!"

March 4, 2024

1.0

Worst experience ever. Will make sure i let all other companies i know to advoid using their services.

Pros

Nothing at all. They have the worst customer service you could ever experience. Rude and unprofessional and do not care to help at all!

Cons

Worst customer service ever experienced. No help from their team very unprpfessional and EXPENSIVE! Do not use this company avoid all the fake good reviews

Review Source

AS

Aria S.  
  
Apparel & Fashion  
Used the software for: 6-12 months

### "A helpful transaction app"

September 19, 2016

5.0

I feel great having Payoneer as my account, I mostly use it for transacting and withdrawing different amount of money, it has become easy to shop online through Payoneer, The payment system is reliable, cost effective and trustworthy, I have a secure connection of Payoneer with my email account, but sometimes the customer service takes so much time to response, overall best kind of services can be found on Payoneer, all the money I have transferred have been successfully done so far, I don't have any issue with transferring or withdrawing the money, I use it for shopping at supermarkets and do work well there too, my purchases have been very much easy through Payoneer,all the payments I have been receiving out of my job are coming with no harm, the are secure and I don't have to pay anything in return.In my opinion, Payoneer is one of easiest and cheapest way for transactions.

Pros

easy to transact money.

Cons

Customer response rate is low.

Review Source

Silvia Anabel P.  
Asistente Financiera  
Computer Software  
Used the software for: 1-2 years

### "Payoneer facilita el envío de pagos."

January 4, 2023

5.0

Bastante buena, dado que los pagos se ejecutan en poco tiempo y el fee es bajo a comparación de otras plataformas.

Pros

La integración que tiene tanto para uso individual como para el uso de la opción business, con lo cual se pueden enviar pagos masivos

Cons

La validación que hacen a las cuentas individuales, creo que este paso debería ser mandatorio al crear la cuenta, pues muchas veces enviamos los pagos y quedan en pausa hasta que el usuario final complete toda la información requerida; es decir si no cuenta con todos los parámetros la cuenta debería no funcionar como método de pago.

Review Source

sC

shilton C.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "One of the best Virtual Banking Services"

May 29, 2023

5.0

I'd rate my overall experience with Payoneer as a 8/10.

Pros

Ease of use, Ease of setting up an account, Easy application for physical cards. Global availability unlike most services which do not support my location.

Cons

Newly updated terms make it difficult to apply for replacement cards for existing customers. Inability to use with services such as google Adsense which I use frequently

Reason for choosing Payoneer

availability, Payoneer is available in more rejoins and compatibly with most foreign banks.

Review Source

HB

Hari B.  
CEO  
Online Media  
Used the software for: 2+ years

### "It solves our cross-border payment issue."

June 25, 2022

5.0

We are using Payoneer for accepting payments from different affiliate partners like Amazon, Clickbank, and CJ. It offers a MasterCard that we can swap on any ATM that supports MasterCard which allows us to spend Payoneer's balance without withdrawing to our local bank account.

Pros

The best thing that I like about Payoneer is easy to use and has the fastest transaction speed. We can accept payment from different vendors and affiliate partners in a matter of seconds. It also supports Payoneer to local bank transfers with a competitive exchange rate.

Cons

The only thing that I don't like about Payoneer is that there is no option to send and receive funds from other online wallets like PayPal, Skrill, and Cash App.

Review Source

VR

Verified Reviewer  
Growth Strategist  
Computer Software  
Used the software for: 1-2 years

### "Difficult to use and complicated to transact with Payoneer"

November 5, 2019

3.0

It's a low-grade platform, but if you absolutely have to use it, then it does get the job done. Stripe, Square, and PayPal are much better alternatives.

Pros

It allows for international transactions, even though it's complicated to transact with it. Not worth the hassle.

Cons

It's complicated to add a bank account and send money. Some of our contractors only accepted Payoneer when we used to hire people outside of the US.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Review Source

LM

LUCAS M.  
Proofreader  
Writing and Editing  
Used the software for: 1-2 years

### "A consistent payment service, just remember to plan ahead, as with all transfer services"

November 1, 2019

5.0

Hardly any unpleasant surprises after the first few payments received. It also seems more and more people are starting to use Payoneer which should be good for everyone involved.

Pros

I originally started using Payoneer because a client used it for all of its payments to different service providers. For freelancers, it can be very beneficial to have a variety of options to receive payments from. I could not recommend a single payment service to any freelancer for this reason, the best option is to accept payments from all services that are not troublesome, and for me using Payoneer has never brought problems. The maintenance fee (which means no transfer fee) is reasonable and the payments are usually processed within 24 hours

Cons

The customer service from Payoneer is helpful but their office hours are somewhat restricted, which can lead to some anxiety on your first uses, if you don't plan ahead to send or receive your payment with a little buffer time

Review Source

Adnan Z.  
OWNER  
Retail  
Used the software for: 1-2 years

### "Very helpful software for freelancer"

May 17, 2020

5.0

My experience is very good. As a freelancer, I want to suggest everyone use it. It's a very secure place. They never scammed. But their rules are so hard.

Pros

I used it for 2 years. Its very easy to use for any person. A freelancer can transfer money from any site within a minute. Also, anyone can convert to her own currency very easily. Payoneer gives us a perfect dollar rate. It's a very secure place for freelancers.

Cons

I love their support team. If I face any problem they help me to solve this problem. And I used their app on my android phone that app is so smooth.

Review Source

AD

Anamaria D.  
Freelancer  
Design  
Used the software for: 6-12 months

### "Does what promises"

September 9, 2022

5.0

Overall experience with Payoneer was great, I am happy that I found it as it was the perfect solution to my problem. Works great with multiple freelancing platforms.

Pros

I started using Payoneer when I had issues with PayPal verification. It was an excellent replacement for Fiverr freelancing especially because it had lower transaction fees.

Cons

The only downside I found was the duration of the transactions which was around 2 days compared to PayPal which would transfer within 1 day.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Had issues with account verification in PayPal.

Review Source

OM

Olivia M.  
SDR  
Events Services  
Used the software for: 2+ years

### "The best payment platform for Freelancers"

March 28, 2022

5.0

Pros

There are so many things that I love about Payoneer. I love the fact that they make it so very easy to sign up without compromising my security. They also have multiple currencies available and I have my very own Mastercard

Cons

I think sometimes the customer service agents are very limited in the information that they're able to provide. They tend to have to escalate things a lot and that means a longer waiting time for me to get my issues resolved.

Review Source

VR

Verified Reviewer  
marqueting digital  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Nogueiras "

January 2, 2023

5.0

trabalho com a marqueting digital e recebo em dolar por ele

Pros

Ele e muito pratico para adquirir e muito nessesario para pagamento de todas as moedas.

Cons

desde que estou utilizando ainda não tenho o que mens gostei

Review Source

JG

Janine G.  
Autonomo  
Consumer Services  
Used the software for: 6-12 months

### "Payoneer - Facilitating payments"

July 20, 2023

5.0

I use payoneer as a means of receiving for work done and the fact that the amount automatically falls into my bank account makes it much easier.

Pros

Ease of receipts in one place. Transfer of the amounts in the application go automatically to the registered bank account.

Cons

New annual billing rate for minimum amount of movement in the current year.

Review Source

Svyatoslav D.  
PM  
Retail  
Used the software for: 2+ years

### "Money stolen"

May 26, 2022

1.0

I withdrew to my bank account 300 euros \[SENSITIVE CONTENT\], the funds have not come so far. When contacting support constantly increase the timing of the decision of my question, first 21 working days, and now the term has grown to "unknown when". If you want to lose your hard-earned money - go to Payoneer.

Pros

\- Mastercard debit card - market exchange rate

Cons

\- Customer support does not solve customer issues, but writes off with boilerplate phrases - The company is not responsible for customers' money, even when it is lost through their fault.

Review Source

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