# Page 4 | Payoneer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Payoneer the right Payment Processing solution for you? Explore 762 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/187086/Payoneer/reviews

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Payoneer

4.2 (762)

[View alternatives](https://www.capterra.com/p/187086/Payoneer/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Payoneer

## Showing most helpful reviews

Showing 76-100 of 762 Reviews

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Reviewer's Role

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Frequency of Use

VR

Verified Reviewer  
Web Developer  
Real Estate  
Used the software for: 2+ years

### "The Most Terrible Client Support I've Ever Seen"

December 20, 2023

4.0

Pros

Pretty comfotable and easy to use digital service that Payoneer provides.

Cons

The client support has been frustrating, providing no real solutions and consistently responding with emails asking me to wait for 1-3 business days. On October 8, I unintentionally received a payment from a personal bank account (since Payoneer restricts payments only to business bank accounts). Payoneer informed me that the incoming payment couldn't be processed, and the funds would be returned to the initiator within 7-10 business days. As of November 22, the initiator had not received the refunded money. Concerned about the safety of my funds, I reached out to Payoneer's client support for information on the return process. Despite my expectations of a resolution, I only received emails advising me to wait an additional 1-3 business days for updates on my ticket. Some responses mentioned a "pending" status, with promises to contact the finance team to expedite the refund. However, no progress was made. Now, on December 20, after two and a half months of regular support requests, I still don't have any clarity. The only consistent response I've received is to wait for 1-3 business days. I remain uncertain about why Payoneer is holding my funds for such an extended period, and I still have no timeline for the funds to be returned to the initiator.

Review Source

KCP

Khole Chingnyon P.  
Supervisor  
Consumer Services  
Used the software for: 1-2 years

### "A Great Way to Send and Receive Money Online"

November 18, 2022

5.0

I have had a great experience with Payoneer. The customer service has been excellent and the process has been very smooth. I would definitely recommend Payoneer to anyone looking for an easy and convenient way to send and receive payments.I have been using it to receive my payments from overseas freelance jobs.

Pros

I like payoneer because it is an easy and convenient way to send and receive payments. With payoneer, I can send payments to anyone in the world with an email address. I can also receive payments from companies and organizations. For more than a year, I have been freelancing as a side hustle and payoneer has made all my payments hassle free. Additionally, I don’t even have to go to the app to withdraw the money. Whatever payments comes to my payoneer account, it is automatically withdrawn to my bank account within 24 hours , as I’m from India.

Cons

So far, I haven’t found anything that is not to my liking.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Due to the transaction fees

Review Source

VR

Verified Reviewer  
Graphic designer  
Design  
Used the software for: 1-2 years

### "Payoneer Review "

September 16, 2023

5.0

Pros

The fact that I can receive multi currencies from any part of the world is thrilling.I can receive payments from various marketplaces (which include KDP) and also get paid by clients from freelancing sites in their desired currency especially in situations where PayPal options aren't considered or available.Payoneer instantly creates a bank account for me in US (where as I'm not a US citizen) and I can receive payments globally.

Cons

In as much as payoneer is a great transaction tool, getting it all set up and running is pretty stressful.Even after registering with them and verifying my email, I couldn't get access to the bank details they created for me.I had to go to the website (initially I was using the app) to lay complaints and that was when I found out I couldn't get access to my bank details unless I've received payments of up to 50 USD.Honestly I didn't like the outcome.The bank details contains a routing number with which I could receive payments but I couldn't get access to it unless I've received a deposit and there was possibly no way I could receive any deposits without a routing number.Another payoneer user deposited 50USD to my payoneer account and that was how I got access to my bank details.I honestly suggest if the feature can be adjusted because sincerely speaking, the whole procedure was exhilarating and some users might end up not using payoneer but go for other options.

Review Source

FP

Flor P.  
Comunicadora visual  
Design  
Used the software for: 2+ years

### "El tipo de cuenta que necesitas si eres freelancer"

January 16, 2023

5.0

Me registré en Payoneer en 2013. Para entonces era la única forma de recibir pagos internacionales como freelance desde Venezuela y me ayudó un montón a capitalizarme. Payoneer se conecta fácilmente con plataformas como Hotmart, Upwork, Airbnb, Workana y Fiver, para obtener tus comisiones.Hoy en día utilizo Payoneer para recibir pagos por la venta de mis libros en Amazon KDP. Sigo confiando en su buen servicio.

Pros

Payoneer favorece la inclusión financiera. Me encanta que cualquiera puede abrir una cuenta simplemente con su pasaporte y un documento que muestre su dirección de residencia. No tienes que demostrar tu estatus migratorio.Considero que es el procesador de pago ideal para freelancers, ya que puedes recibir pagos comerciales en diferentes divisas y luego usarlo a través de su tarjeta MasterCard.

Cons

No estoy muy a favor de la tarifa de mantenimiento de su tarjeta MasterCard. Me parece un precio alto si comparamos Payoneer con neobancos. Por otro lado, la atención al cliente es súper lenta. El chat en línea responde de manera oportuna pero si mandas un mensaje por email se tardan semanas en responder.

Review Source

Archna S.  
Special Correspondent  
Media Production  
Used the software for: 1-2 years

### "Very low fees, more features and easy to setup."

March 30, 2022

5.0

Besides of my Job, I am doing Freelancing and other micro jobs in the same field(News and Media Production) and Payoneer is helping me to receive payments very easily. I have found Payoneer to be much cheaper as compared to its competitors. The payments get settled in my local Bank account automatically without much delay.

Pros

The best thing about Payoneer is its very low fees compared to its competitors. The process of setting up Payoneer has been simplified in last few years, it now requires very less user information and becomes ready to receive payments. Payoneer provides virtual bank accounts of several popular currencies like USD, GBP, EUR, HKD etc. to receive payments from other businesses. I can simply give my Bank account details like Account Number, Routing number and Bank Name to receive payments from my freelancing and side business. Also, Payoneer can be integrated with several other platforms to receive payments. The best thing is the payments get settled in my Bank account in my local currency next day.

Cons

The Customer Support service of Payoneer needs to be improved. The Support team takes so long to respond to urgent queries and even after that, they take so long to fix the problems. Another problem with Payoneer is that I can only use the virtual Bank accounts provided by them to receive funds from business accounts. Means, only business payments are allowed and local domestic transfers are not allowed.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

I switched from PayPal because of Paypal's high fees and currency conversion rates.

Review Source

PE

Pius E.  
Founder  
Internet  
Used the software for: 2+ years

### "Payoneer"

April 24, 2022

5.0

I have been using Payoneer for about 4 years now and it's been a satisfying relationship. Stripe payouts come in without issues and my withdrawals are mostly on time on time taking within 2 to 3 business days. I also pay a couple of my employees via Payoneer and there has never been a complaint.

Pros

It processes Stripe payouts smoothly. My stripe payments come in time and are allocated to the respective receiving account accounts. For example, USD payments come into my USD receiving account and EUR payments come into my EUR receiving account. You also notice that payoneer has better exchange rates when withdrawawing your money or sending from between the receiving accounts. Payoneer works extra smooth with Stripe!

Cons

Not much to be honest! As a payment processor, Payoneer works perfectly in all the areas that are essential for it to deliver a satisfying experience to customers. Its service is impeccable. However, as with any product that's always improving, I believe they can improve more on the mobile app by adding more actions such as adding bank accounts and better analytics covering more information.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Payoneer

Payoneer and Stripe's payouts work seamlessly.

Review Source

Virginia B.  
Freelance editor  
Publishing  
Used the software for: 2+ years

### "Avoid it like the plague if you can."

November 7, 2022

3.0

I loathe Payoneer with every fiber in my body. I strongly suspect them of skirting a fine line of legality in handling people's money and finding ways to hang onto it themselves for as long as possible. Shady and suspect and they absolutely have the worst customer service I have ever encountered in my 60 years. That is really saying something, as I've had some truly hair-raising customer service experiences. But these folks take the cake. If you have a problem, expect to lose access to funds for a month or more. That's what they do.

Pros

I will admit that the whole process of receiving payments can occasionally go smoothly for a while. But in over 2 years of being paid through them by my primary client (who offers no alternatives), I have had to fight with Payoneer about one thing or another 3/4 of the time. They are notorious for having the absolute worst customer service you have or ever will encounter, and it smacks of them trying hard to be as vague as possible, as if they are purposely withholding people's money, but trying to pretend they're not. I personally believe they definitely purposely withhold funds at times.

Cons

The fact that I've had to fight with them to get access to MY MONEY infuriates me. When they do permit me access to MY MONEY, there are all-too-often unexpected fees or problems, such as when they issued my MasterCard in British Pounds, although I do not and never have lived in the UK, nor have I ever been paid by anyone in Pounds or Euros. The card being in Pounds meant I got dinged with exchange rates and service fees over and over until I finally got my client (the payer) to intervene on my behalf. But just now, I tried to transfer funds to my bank account when the card was not accepted (again) for an online transaction. While my MasterCard is in US dollars, it is suddenly no longer available to transfer to my bank, for unknown reasons that I'm trying to determine, but having dealt with them before, I know it'll be a minimum of a week before I get any answers. When I tried to transfer, it asked a question it never had before about which currency I wanted to withdraw from and presented me with two options only: British Pounds or Euros. My head exploded. My main account is now set up for either Pounds or Euros--despite the fact that I made abundantly clear to them when I had that first problem that I do not and never have been paid in any currency other than US dollars. And these aren't the only problems I've had. During a move, they held my funds for a month until I threatened legal action. They're shady. Stay away.

Review Source

gM

giuseppe M.  
libero professionista  
Internet  
Used the software for: 1-2 years

### "Scandaloso!"

February 2, 2023

1.0

Pros

Sarebbero tutte importanti, se si potessero utilizzare

Cons

Pagamenti inviati un mese fa, ma mai arrivati! La cosa assurda è che nessuno del team del supporto fornisce informazioni in merito. Dopo un mese attendo ancora di sapere che fine hanno fatto 3000.00$Esperienza estremamente negativa. Pagamenti inviati un mese fa, ma mai arrivati! La cosa assurda è che nessuno del team del supporto fornisce informazioni in merito. Dopo un mese (oggi è 2.2.2023) attendo ancora di sapere che fine hanno fatto 3000.00$ inviati il 3 Gennaio e 1000.00€ inviati il 14 Gennaio.Reputo assurdo che la tua banca non riesce ad informarti sullo stato delle tue transazioni.Ho provato molte banche online, ma questa è di sicuro la peggiore sia per assistenza che per commissioni. La sconsiglio vivamente!

Review Source

IC

Ignacio C.  
Freelancer Translator  
Translation and Localization  
Used the software for: 2+ years

### "Excellent option to receive payments from clients around the world!"

September 30, 2021

5.0

Payoneer is a great platform for receiving payments from clients around the world. It's fast, reliable and very easy to use. You can get paid in many different currencies at a really fair service fee, and you have the option to use the money with a Mastercard prepaid card or by withdrawing it to your local account, which normally takes one or two days to deposit it. It's a great option with a great price for what is offered!

Pros

Payoneer is the best alternative to receive payments in different currencies from clients around the world. As a freelancer or digital service provider you may deal with clients in many countries, and getting paid can be difficult and, specially, expensive. Not with Payoneer! They usually charge 1% from USD payments or even zero for EUR and GBP payments. Also, when you withdraw the money to your local account, you will usually pay a fee of only 2% on the mid-market foreign exchange fee and get it deposited in one or two days at the latest (I receive it in my Brazilian account, for reference). If you compare this to the industry most-famous player (PayPal), they charge like 6.5% when you get paid plus 3.5% on the foreign exchange fee. Plus, Payoneer offers a Mastercard prepaid card, so you can also use the money directly with the card, without having to withdraw it (although it will cost 3.5% on the foreign exchange fee, instead of 2%). Overall, it's a great and quite reliable platform! I've been using their services for around 5 years and never had a problem.

Cons

Unfortunately, their Mastercard prepaid card doesn't work with Samsung Pay or Google Pay (at least not until now, September 2021), so you can't leave it at home and make your payments with an NFC device like your phone or smartwatch. Also, they still charge a fee of USD 29.00 per year for using this card. It made sense years ago, but with a higher competition and other platforms starting to offer similar services, this fee could be reduced or even eliminated based on your usage habits.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Payoneer offers a better service for a significantly lower price.

Review Source

Torikul I.  
Freelancer - Web Developer & WordPress Expert  
Internet  
Used the software for: 2+ years

### "An excellent online payment platform that works worldwide"

July 1, 2021

5.0

Overall, my experience with Payoneer is outstanding. I'm using Payoneer since the beginning of my freelancing carrier. This online payment gateway platform helping me to get paid from different sources like Fiverr or Impact affiliate platform. I can quickly get paid through other Payoneer users. Using the global payment service, I can take funds from clients worldwide. It's an excellent financial service provider company I've used ever!

Pros

The best reason why I like Payoneer because it's available in my country. And everywhere in almost 80% of freelancing platforms like Fiverr support Payoneer. There are a lot of freelancers from Bangladesh, Pakistan working on different freelance platforms. But they can't get paid through PayPal because it's not supported in our country, whereas Payoneer solved the most critical problem for us. It's easy to use, comfortable, has so many good features with solid security. Even it's easy to integrate with any local bank accounts or 3rd party software programs through API. Another good news is, Payoneer recently released a Bengali version of their website for Bangladeshi users, which is amazing.

Cons

I'm not too fond of the Payoneer exchange rate; every time I withdraw my funds, it converts from USD to BDT, but the exchange rate always seems the same. The dollar rate often up and down; when the USD rate is so high, I withdraw funds, but it gives me the previous exchange rate when the dollar rate was medium. Payoneer does not allow users to add funds through Visa Gift Cards, whereas these international gift cards are allowed everywhere. Another bad thing about Payoneer, I tried to deposit funds to my skrill account with MasterCard, but it does not work. I tried to purchase an Envato product, but the card does not allow me to buy that product. So, there is a slight problem with Payoneer MasterCard.

Review Source

Nadish H.  
Senior Animator  
Marketing and Advertising  
Used the software for: 2+ years

### "Payoneer, the only trustable payment solution for freelancers"

May 23, 2022

5.0

My overall experience using Payoneer has been fantastic. With the help of Payoneer, I've been able to multiply my freelance earning 5x because PayPal is not available in my country so I was not able to take most of the international clients and tasks. Then I found Payoneer, it's well know and almost providing their services worldwide. Moreover, I use Payoneer to receive payments from Odesk, Fiverr and PPH with just a single click :) Now that Payoneer has collaborated with our local telecom service, Jazz, it has made my life even much easier, now I don't have to visit ATM everytime, I easily withdraw money from Payoneer to my JazzCash account and use it wherever I want. Thanks to Payoneer team for providing such a brilliant service :)

Pros

Well, I like infact love Payoneer service because it has opened a totally new world of opportunities for my. As you may know that PayPal is not available here in Pakistan unfortunately, so when I found Payoneer, I felt it like a life saver for me :)

Cons

The least that I like about Payoneer is the ATM withdrawal fee :) Although I usually withdraw money to my JazzCash account but still 2% per transaction hits me always :)

Review Source

jorge T.  
Retail Sales Consultant  
Import and Export  
Used the software for: 1-2 years

### " international payment wallet"

August 25, 2019

4.0

Payoneer in my view as a user is perfect when referring to several other payment processors, with the service of being able to send money to my account and they offer you many more services that are not available in the competition. It is a secure platform with easy handling when using. Another of the great advantages of payoneer is that you can receive payments from customers wherever they are and providing a good service, which does not charge a transfer fee because It only gives us an annual maintenance charge which I consider attractive to new entrepreneurs. Payoneer has a good customer service which makes it remarkable, to clarify and clear any doubt or problem that is presented to customers, as well as a forum where users support each other to get the best platform service which give it a great quality

Pros

Pros What I find most attractive to payoneer is that the billing is monthly without charge for early cancellation what makes it attractive Free payments between Payoneer accounts which makes it interesting for employee nominee payments. The best for entrepreneurs and international companies. The Payoneer company is one of the main online payments that preexists in a safe and legal way which in terms of service is being adopted by number of users. Serving a great help to the loans with a great service with a MasterCard card that is sent to my address when fulfilling my registration. This card can be used on a large number of platforms to make payments including use to withdraw money from any local ATM network.

Cons

For my point of view. One of the few problems that I find a payoneer is that the commission for using the physical master card is a little high when using it in an ATM, on the other hand also of the inactivity charges of the account since payoneer It charges you a small but not significant amount, if you don't see any movement made within a month. Stay within my liking that the payoneer company improves the payment director method that is performed between other payment platforms and payoneer for a better service between the two platforms and a better fast payment method when making any transfer between accounts . Although the customer response is slow they are attentive. I have nothing bad to say about dislikes with the use of payoneer, so far it is so good and easy to use. Payoneer is good for any commercial transaction

Review Source

EZ

Emran Z.  
Freelancer  
International Trade and Development  
Used the software for: 2+ years

### "My experience with Payoneer"

October 27, 2022

4.0

Payoneer is considered the best electronic bank I have dealt with for more than two years, in terms of safety, trust, ease of use, the interface of the program, and the speed of executing the transaction. I have no problems except for locking the prepaid card and it was due to problems with the card issuing bank at that time.

Pros

1 - The interface is simple and suitable for most devices.2 - The level of security, in terms of double protection by sending a text message to the mobile number.3- Ease of adding local bank accounts by account number and bank name.4 - Low commissions compared to other similar electronic banks such as AirTM, Neteller, Skrill and others.

Cons

1 - The mobile application needs some modifications to be suitable, such as the site in terms of performance and implementation of operations.2 - Communicating with support, there are some difficulties that need to facilitate this feature more than that.3 - The minimum withdrawal amount to the bank account is rather high and it needs to be reduced.

Review Source

TT

Tinashe T.  
Marketing  
Arts and Crafts  
Used the software for: 1-2 years

### "Wonders shall never cease"

June 11, 2024

1.0

Very bad, no customer care operators and assistance. So many different email addresses. Its just so complicated ,its like trying to find a grain of rice in a field of wheat

Pros

Absolutely nothing.I struggled to register. The platform is user unfriendly.

Cons

After almost 2 years of using payoneer i one day was suddenly told that my funds couldnt be processed bacause the country that had issued me my passport was different from the country i was now residing in. If a Canadian goes to SouthAfrica that dient make them a SouthAfrican citizen, they will still need to use their Canadian Passport........why was i never told 2 years ago that this was going to be an issue when i opened my account. Besides that how come they could process my previous transactions without wanting the country on my passport to match the country i live in? I learnt a lesson never ever to go that route again nomatter how desperate. And when i asked them to transfer my money bank ,ohhh dear i had to write endless emails ,luckily the company that had send the money into my payoneer account were very professional and quick to help me. I just sent them one email and before 30 minutes funds were cancelled and i got my money back.

Review Source

Abhijit C.  
Freelancer  
Internet  
Used the software for: 1-2 years

### "Warning Warning Warning - DO NOT USE IT - Aweful Service"

November 26, 2023

1.0

Pros

Nothing Nothing Nothing Nothing Nothing Nothing

Cons

For a small business owner, freelancer who doesnt revieve money often via this app its no useful. They are going to charge you if you are not receving money. They took too much time to review payment and approve They charge 29.5 USD if you dont get money coming to your account. They should charge a small fee per transaction which Im happy to pay

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Warning Warning Warning - DO NOT USE IT - Aweful Service Take too much time to approve payments. Proccessing time should be minimal. Edit: After the payment is approved they took 29.5USD in the of annual fee. I dint know about this. I only got $30 for a work I did for a client and they took it all. ridiculous terms. I dont use it often and I am never going to use it anymore. Please be aware, PayPal is much more better than this.

Review Source

Thomas C.  
civil engineer  
Plastics  
Used the software for: 2+ years

### "Secure payment method"

June 5, 2024

5.0

Pros

Making money transactions with Payoneer has been very safe and reliable because you can track payments and accept any payment method that the client can, this opens the doors to improve sales by having a secure site that ensures receiving the money

Cons

We have never had any type of failure or unaccepted payments, everything is always in order and the accounts are clear and exact without any loss

Review Source

VR

Verified Reviewer  
Web Developer  
Information Technology and Services  
Used the software for: 2+ years

### "A game changer not without flaws"

November 15, 2019

4.0

Great to get paid from abroad and spending your earnings, especially if coming from countries outside the USA, EU, and AU. The fees add up and it won't notify you on new transactions.

Pros

Being a Freelancer from outside the US and EU (where there are many alternatives to Payoneer) I was super happy when I started using Payoneer, I could get paid for my software and spend the money on my day to day life, something is not always easy without losing half of your profit on the way if you are in Latin America. Payoneer did something great, they saw beyond, they empowered freelancers outside the USA and EU, they gave them power to get paid and make business easier. Payoneer is easy to use and you can open a Global Payments account for four different currencies and one debit card for each.

Cons

The major flaw of Payoneer it's it won't notify you when you have made a transaction! Meaning you could have lost 500 USD from your account without noticing until you check to face the sad surprise. The card option is great but the quality of the plastic itself it's not the best, it will peel off even after a few weeks of use. As a freelancer and digital nomad, I am often surprised at how steep are the withdrawal fees and foreign transaction fees when using an ATM, now even paying in the currency you manage takes up a fee! That didn't happen before. If they don't adapt quickly they will lose market once their competitors reach further onto the Americas.

Review Source

Anass B.  
Data Scientist Student | Social Marketing Manager  
Design  
Used the software for: 2+ years

### "Be Careful"

March 18, 2023

1.0

I have been a customer of your platform for over 8 years, Yesterday I was notified that my account was closed without any reason & no Information about how I can withdraw my funds. I have contacted your support & I was told to come back after 3 months, without any explanation about my funds yet! I'll NOT wait 3 months, all the funds are transferred from my OWN Wise & Paypal Accounts, I'm not sure if you are waiting for me to open a dispute on myself?This is unacceptable & unprofessional, and you are not allowed to keep my money. Those are my life savings! it's what I use to pay for living expenses! I have worked hard to earn every penny & you hold everything.You are putting me at risk & causing serious damages to my life & my family that depends on me! I'll not let this slip through without any consequences. I need to access my funds as soon as possible otherwise I'll have to follow the Legal procedure and file a lawsuit and ask for damages, Including every hardship that im experiencing now\[sensitive content hidden\]

Pros

Payoneer has been good around 2017-2020 but now they utterly scammers.

Cons

Be careful, AVOID IT or you'll lose your life savings in a heartbeat. Customer Service is the worst i have seen.

Review Source

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Good as an option when you have little options"

June 14, 2021

3.0

It's good if you have no other options because you live in a 3rd world country and PayPal or Stripe is not available for you. Otherwise, I have no idea why would someone bother to use it.

Pros

It's working in countries where most of the financial tools are not working. That's the major benefit of this tool and the reason why so many people are using it.

Cons

There will be several major points here: - it's very unreliable as software. Many of my clients had problems paying because of different technical issues. Sometimes when you want to pay - there is only one option (i.e. credit card) and your Payoneer balance is missing from the options list. Then you reload for 20x times, clear cache, use an anonymous browser, and dance around your PC and it might just appear there. When you care about a client's experience (like I do with my business) - this is a disaster; - client support is very random. First of all, it's hard to send the right ticket, then it's even harder to get the right answer. But, being honest - this is true for most of such services. However, they've attached a regional manager to work with me. She was all friendly and stuff until I asked her about one of the payments that never arrived because Payoneer returned it for some reason. It just appeared that they changed some of my credentials and never bothered with notifying me about that. Since this time it's almost impossible to reach out to this manager and she oftentimes forgets your requests so you need to call her and hope she will pick up and help (because she totally ignores the emails). - last, but not least - this service has quite a large fee compared to their approach both in terms of use of their tool and quality of support.

Reason for choosing Payoneer

At this point, you can guess already :)

Review Source

Charlette V.  
Freelancer  
Architecture & Planning  
Used the software for: 2+ years

### "Lowest Fee Among Any Payment Methods/Platforms"

October 9, 2022

4.0

I began using Payoneer for a client who preferred to pay via this method for my services. So far, I haven't run into any issues while using the app. What I also like about it is that, it has the lowest fees of any money-transfer platform in the Philippines. It takes advantage of preferential exchange rates, and I calculated that I save 1% total, including all sending and receiving fees and exchange rates.

Pros

You can open a free account on the Payoneer website. Payoneer handles domestic and international payments and currency exchanges, and most types of bank transfers are free if both parties have Payoneer accounts.

Cons

There isn't much to dislike about the platform; the only suggestion is to reduce the processing fees on some vendors.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

I need to include this as one of my payment methods, rather than switching because a client preferred it.

Review Source

Bryan Jerico B.  
Tenico TI  
Information Technology and Services  
Used the software for: 6-12 months

### "Usando Payoneer en un pais Europeo siendo Latino"

October 31, 2022

5.0

Pagos rápidos y sin mucha demora, tiempo de procesamiento entre 3 dias y sobre todo tu dinero ya no tiene descuento al transferir de Payoneer a tu cuenta bancaria. Sencillamente la mejor de todas.

Pros

Me gusta que tenga soporte por chat, llamada, correo y sobre todo que respondan en tiempo record. El software o banca movil es la mejor que he probado, los pagos menores a 100 dolares tienen un descuento del total de 1 dolar por medida de transaccion pero tengo que decir que es una de las mejores maneras de proteger tu dinero si trabajas en el extranjero y no puedes sacar una cuenta europea o estadounidense siendo latino.

Cons

Me hubiera gustado que hubiera opcion de elegir de que pais quieres que sea tu cuenta ya que por ejemplo a mi me piden exclusivamente que sea una cuenta Española para que me envien pagos por IBAN y aunque payoneer ofrece el IBAN, esta no es de esa nacionalidad. Implementar el IBAN español y veran que tendran muchos mas usuarios.

Reason for choosing Payoneer

Porque no me pide muchos documentos y ademas me habilitaron muy rapido la cuenta para recibir transacciones.

Review Source

VR

Verified Reviewer  
Content strategist SEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Payoneer, le système de traitement de paiement le plus complet sur le web "

September 1, 2023

5.0

Payoneer est le système de traitement de paiement le plus complet qui existe sur internet.

Pros

Lorsque j'ai commencé mon aventure web en tant que rédacteur SEO freelance, j'ai eu du mal à recevoir mes paiements en ligne. Et un jour, j'ai travaillé avec un client qui a proposé de me payer par Payoneer. Au début, j'étais sceptique de la fiabilité du portefeuille électronique, mais très vite, j'ai été conquis. C'est une solution de paiement pratique, très sécurisé qui couvre plusieurs pays et devis. Je recommande cette plateforme de paiement rapide et fiable à tous les entrepreneurs web.

Cons

Pour les transactions commerciales ou professionnelles, payonner assure parfaitement, mais pour les transferts internationaux, le service reste limité, surtout si la transaction sort du cadre commercial ou professionnel.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Pour développer des activités d'e-commerce pour certains clients locaux.

Review Source

Yaroslav N.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Blocked the account, almost destroyed my business, give fake deadlines, can't communicate internally"

March 7, 2023

1.0

Blocked my account with a 5-digit number, then couldn't agree on what they need from me to unlock it, were giving me fake deadlines for unblocking and always failing them. Then admitted that "multiple departments are involved", that's why it takes them so long.They seem to be intentionally holding my money, without an apparent reason. I spoke to about 15 support managers, they all give me incoherent information and fake deadlines. It seems like they just want to win time.The timeline:1. 4 months ago, they asked to verify a bank account that I don't use it anymore. I contacted support 5-6 times, they promised to remove it but I kept receiving verification requests.2. I ordered their virtual card. They asked: provide a screenshot of your Amazon account. I answered: I don't work with Amazon anymore, now I work with my client M\*\*\*\*\*\* AG, and I am a contractor. They told me "then provide a screenshot of your account with M\*\*\*\*\*\* AG". Another support manager answered the same. They seem not to be able to grasp it that when you are a freelancer, you don't have an Amazon-type account with your clients. You just have a contract, and they pay you directly.3. Now, they blocked my account completely, with a 5-digit sum on it. And they can't agree on what they need from me to unblock it.4. They give me deadline of 8-6-3 hours to unlock it, and always fail it! Told me "your account is unlocked now" but "another departments need to go over and unlock it", still didn't happen.

Pros

I could have receive payments easily (until they blocked almost all my funds)

Cons

Can block your account for weeks, and then can't decide what they want from you to unlock it; the departments can't communicate with each other; and occasionally they are getting involved in fraud scandals

Review Source

VR

Verified Reviewer  
Administrative officer  
Government Administration  
Used the software for: 2+ years

### "My first payment Choice "

October 6, 2021

5.0

This is my number one payment application as it gives me more confidence while making financial transactions online. Its very easy to make withdrawals to my local bank card so this is my number one app any day.

Pros

I love its ease of use on its interface and its wide range of acceptance on different payment platforms across the globe. I can also make payments and withdrawal anywhere irrespective of my location whether in Africa or in the United States. I can also integrate my local bank cards for payments which is very rare with so many online payment applications.

Cons

The customer service is very poor as the delay in treating issues of financial urgency is outrageous. You create a ticket and it takes like forever before you get any reasonable response. This issue should be treated urgently as it is highly detrimental to the image of the company and application itself.

Switched from

[PaySimple](https://www.capterra.com/p/146664/PaySimple/)

it wasn't widely acceptable as payoneer so I had to make a fast switch

Review Source

Carlos T.  
Sales Representative  
Retail  
Used the software for: 1-2 years

### " Payoneer payment wallet"

August 25, 2019

4.0

It has become one of my frequently used tools for safe money management . In a moment I had to use the customer service I was quite useful what made me feel calm after finishing our chat, to solve inconveniemtes, a good job with your service. since that is what the client wants to be satisfied. because without a well-attended clientele any type of business goes bankrupt

Pros

Very easy to make money transactions. It comes with a debit card that you can use I love the fact that it allows me to make transactions online. I would like in this software that I can send and receive money worldwide. Payoneer according to my experience and my point of view, is a wonderful option to receive disbursements for virtual services and self-service payment of employees since between accounts of the same payoneer no fees are charged only a monthly fee that for how versatile the payoneer platform is It is not expensive, it is very intuitive and simple to use, and its platform is safe, also while using Payoneer I can pay in one type of currency and the person who receives can withdraw to your benefit in local currency

Cons

as for its cons, I find almost none against it, but there must be, like everything else, at the moment it can be used to receive money from abroad, not to send money abroad which if you have business abroad I see it not very convenient , your service at some times is slow sometimes for everything else I am sure they will improve over time

Review Source

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