# Payoneer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Payoneer the right Payment Processing solution for you? Explore 763 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/187086/Payoneer/reviews --- Payoneer 4.2 (763) [View alternatives](https://www.capterra.com/p/187086/Payoneer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Payoneer Ease of use 4.2 Customer Service 3.8 ## Pros and Cons in Reviews Freelancer-friendly payment platform 85% positive reviews out of 96 Most reviewers find freelancer payments convenient, widely supported, and essential for global freelance transactions. Restrictive withdrawal limitations 53% negative reviews out of 78 Some users report the withdrawal process has high minimum limits, notable fees, and occasional delays accessing funds. Suzette H Educator, 5,001 - 10,000 employees. "The payment withdrawal limit has a negative impact on staff as they can only access their money once they have made enough to reach the payoneer minimum required amount." Robust financial security features 90% positive reviews out of 81 Most users comment security and access control offer strong protection, reliable authentication, and peace of mind. Diborah K Transcriber, 5,001 - 10,000 employees. "Payoneer's high security measures have provided me piece of mind, knowing that my transactions and personal information are safely safeguarded. " Operational and service reliability concerns 68% negative reviews out of 78 Some users describe bugs and issues including delayed transactions, account holds, and unresolved technical or security problems. Rajna S Architect, 2 - 10 employees. "They practically force people and expose them to more stress by not doing anything to resolve money theft, the process of reversing unauthorized transactions is the opposite of what they stand for in their policy!" Comprehensive global payment solution 92% positive reviews out of 66 Most reviewers describe international payments as fast, secure, multi-currency, and accessible for businesses worldwide. Jervis W Customs Officer, 1 employee. "What I like most about payoneer is that it allows me to get paid from international companies as though I was working locally." Slow and unhelpful email support 84% negative reviews out of 49 Most users report email support is slow, provides generic responses, and often fails to resolve urgent issues. Antonino P Freelance translator, 1 employee. "What should be a straightforward technical fix has turned into months of frustration, endless back-and-forth emails, and absolutely no resolution." ## Showing most helpful reviews Showing 1-25 of 763 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Portia A. Nurse Hospital & Health Care Used the software for: 1-2 years ### "Reliable for international payments but fees could be better" April 29, 2026 5.0 Overall, my experience with Payoneer has been good. It’s a reliable platform for receiving international payments, and I haven’t had major issues using it. While the fees could be improved, it still does the job well and is useful for freelancers or anyone earning from abroad. Pros I like how easy it is to receive payments from different platforms and in different currencies. It’s quite convenient, especially if you work online or get paid internationally. The interface is simple to use, and transfers to my bank are usually straightforward. Cons The fees can sometimes feel a bit high, especially when converting currencies or withdrawing to a local bank account. Also, withdrawals are not always instant, which can be frustrating if you need quick access to your money. Review Source Dionne Joy M. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Payoneer is a trusted global payment platform for sellers and buyers" December 24, 2025 5.0 My overall experience with Payoneer has been great. Payment was received quickly. Payoneer is a reliable solution for freelancers and businesses managing international payments. Fees are cheaper than some other payment platform with limited bugs and issue Pros Payoneer is excellent and trusted global payment platform. Payoneer offer secure Payment, value for money, great customer support. Great for sellers and buyers, you can view transactions immediately. Easy accounting and bookkeeping Cons I love using Payoneer, Fees are cheaper than some other payment platform with limited bugs and issue. Payoneer learning curves at first took some time to understand, but love using it now. Switched from [Fiverr](https://www.capterra.com/p/239416/Fiverr/) Payoneer fees was cheaper than fiverr fees. I still use fiverr optional for seller who does not have an Payoneer account. Review Source Alejandro C. Designer Design Used the software for: 2+ years ### "Insecure for holding funds. Arbitrary freezes. " May 19, 2026 1.0 I used my account for nearly 10 years to receive freelancing funds until one day I woke up to find it closed. They demanded proof of income and address; I submitted everything, only to have them unfreeze it three weeks later and immediately close it for alleged 'T&C Violations.' I strictly used the account for work payments and regular shopping, taking great care to comply with rules for nearly a decade. Being locked out of my funds for almost a month is something I'd expect from a 'banana bank,' not a self-proclaimed 'fintech leader.' Stay away and find a more serious financial services provider. Pros Fast reception of ACH transfers, on time card delivery. Basically it. Worked well until it didn't . Cons Customer support is frustrating. Agents sound like chatbots focused on closing tickets rather than solving problems, often disappearing after sending a response. On-site support inquiries auto-close with irrelevant templates and are marked 'resolved' to boost their metrics, forcing you to constantly reopen threads. Getting through to a live agent is a nightmare; I once waited six hours just to move up in the queue. Additionally, fees are significantly higher than competitors. To make it worse, SMS 2FA breaks regularly and codes often never arrive, forcing me to manually request an authenticator setup instead of waiting hours for a text. Review Source JS Jocelyn S. Veterinary Nurse and Client Care Representative Veterinary Used the software for: I used a free trial ### "Safe, secure transactions " January 26, 2026 4.0 Overall my experience with Payoneer has been a brief one. I only need it to receive one payment. It was easy to set up and I received my payment easily. I did end up cancelling my account afterwards as I didn't feel it offered me anything different to what PayPal might offer; however this thought process may just come from my lack of knowledge about the product and if Payoneer offers anything more. Pros I have only used Payoneer once to receive a secure payment. It was easy to use and without any bugs or glitches. Cons I don't feel I have used Payoneer enough to make an negative feedback. When signing up, I needed an account to receive a payment, but I never learnt more about the program or what other benefits there were. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) It was not my choice and I needed to use Payoneer to receive a payment from another business. Review Source LG Luicianna G. assistant Consumer Services Used the software for: 2+ years ### "Amaizing for freelancers" May 19, 2025 4.0 Pretty good experience, easy to use, and secure enough. I will make it faster on withdrawal times, and that would make it perfect. Also, I wish I could get the card for free Pros It is an amazing app, I use it all the time to move my money around. Very intuitive and with good fees Cons Sometimes, the time it takes to withdraw money can be quite long, and if you're in need of the money, that can be a huge inconvenience Switched from [Wise](https://www.capterra.com/p/234269/Wise/) They locked me out of my account when I lost my old phone number, even though I tried getting my account back, they have a very poor recovery team Review Source JM Jerry M. Sales Representative Individual & Family Services Used the software for: 6-12 months ### "Cut Throat Payoneer Fees " August 29, 2025 1.0 Very Very Bad; have a lot of regrets of Payonner taking over Paypal. If only i had know about their exorbitant fees, I would not have set up an account with them. Pros Nothing, Nothing at all, Nothing, Nothing at all, Nothing, Nothing at all, Nothing, Nothing at all, Nothing, Nothing at all Cons I would like to share a very bad experience with Payoneer Inc for their cut-throat fees for withdrawing my own funds from my own payoneer account into my bank account. I have about US$331.53 in my US bank account at Bank of America. To my shock and disappointment, I am required to pay a fee of US6.61 to them for this withdrawal. I use to have an account with Paypal prior to Payoneer and and they never charged me such a fee at all!! I would like to warn others of this super high charge by this company. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) I had no choice. It is Ebays new appointed vendor Review Source Patricia M. Content Creator Media Production Used the software for: Less than 6 months ### "Useful When Applicable" December 26, 2025 4.0 I had no problems using the platform, it was easy to setup and I was able to make my payments securely Pros I like that it can be used to make payments to clients in the eastern & Asian parts of the world. it allows for secure payments Cons In my experience, it can only be used for clients in the eastern & Asian parts of the world. Not very flexible Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) The vendor was not able to accept payment via paypal as he was in India Review Source Elena D. Global Marketing Manager Consumer Electronics Used the software for: 6-12 months ### "A multiple currency management and transaction platform" March 30, 2025 4.0 Payoneer is a virtual online platform that allows quick transactions between different units. It is convenient and effective. Pros Payoneer allows to send and receive funds internationally, making it a convenient option for businesses and freelancers with global clients. And it supports multiple currencies and the transaction fee is affordable. Cons the verification process for setting up a Payoneer account is cumbersome or time-consuming. I was refused for several times until I call for customer support for special approval. Switched from [Airwallex](https://www.capterra.com/p/218771/Airwallex/) This is not a switch. I just applied at the same time Airwallex while I meet the verification issue with Payoneer. Review Source VR Verified Reviewer It manager Computer & Network Security Used the software for: 2+ years ### "Reliable for Global Payments" April 9, 2026 4.0 My overall experience with Payoneer has been mostly smooth and reliable. It’s easy to receive payments from abroad, and the interface is straightforward, which makes managing transactions simple. Pros What I like most about Payoneer is how easy it is to receive international payments. The platform is simple to use, transfers are fairly quick, and it works well for freelancers and online businesses. Cons The fees can be a bit high sometimes, especially for currency conversion. Also, customer support can be slow to respond when there’s an issue. Review Source VR Verified Reviewer Admin Accounting Used the software for: Less than 6 months ### "Easy to receive international payments" April 3, 2026 5.0 Overall, my experience with Payoneer has been positive. It’s a reliable and convenient way to receive international payments, especially for freelancers and businesses. While fees and occasional verification delays can be a minor drawback, the ease of use and global reach make it a great tool for managing payments. Pros What I liked most about Payoneer is how easy it is to receive international payments. It’s convenient, fast, and supports multiple currencies, making it ideal for freelancers and businesses working globally. Cons What I liked least about Payoneer is that some fees, like withdrawal or currency conversion fees, can be higher than expected. Occasionally, account verification can take longer, which can be a bit frustrating. Review Source PE Pius E. Founder Internet Used the software for: 2+ years ### "Payoneer" April 24, 2022 5.0 I have been using Payoneer for about 4 years now and it's been a satisfying relationship. Stripe payouts come in without issues and my withdrawals are mostly on time on time taking within 2 to 3 business days. I also pay a couple of my employees via Payoneer and there has never been a complaint. Pros It processes Stripe payouts smoothly. My stripe payments come in time and are allocated to the respective receiving account accounts. For example, USD payments come into my USD receiving account and EUR payments come into my EUR receiving account. You also notice that payoneer has better exchange rates when withdrawawing your money or sending from between the receiving accounts. Payoneer works extra smooth with Stripe! Cons Not much to be honest! As a payment processor, Payoneer works perfectly in all the areas that are essential for it to deliver a satisfying experience to customers. Its service is impeccable. However, as with any product that's always improving, I believe they can improve more on the mobile app by adding more actions such as adding bank accounts and better analytics covering more information. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Payoneer Payoneer and Stripe's payouts work seamlessly. Review Source YM Yana M. CG Artist Design Used the software for: 6-12 months ### "I warn every user against these scammers!" June 13, 2025 1.0 I warn every user against these scammers! They blocked my account and funds under the guise of an “internal check”. There were only 2 payments from a client on my account, and I withdrew funds to my business account in the bank. In fact, there is no probable cause for the blocking. There is also no reason to check an account with two transactions more than 2 weeks. The worst part is that when you contact support, they don't give any explanations or timeframes for verification. I asked what documents they needed - nothing. They also refused to return the funds to the sender (client). So, under the guise of an “internal review” that will last forever, they will simply steal your money, as it happened to me Pros I don't like anything, the reason for this review is to warn other users not to get their money stolen as it happened to me Cons They are just scammers. Under the guise of an “internal audit”, the terms of which they do not specify, they will simply steal your money Review Source AZ Ahmed Z. Online Gaming Account Merchant Computer Games Used the software for: 1-2 years ### "Payoneer is Efficient for International Transactions, but Withdrawal Fees Could be Lower" March 5, 2025 5.0 I've been using Payoneer to receive my earnings from a different country. I use Payoneer as it very good for international transactions. As a freelancer, I would say Payoneer made my business possible. Pros \-Payoneer offers a prepaid card that can be used for online and in-store purchases, as well as ATM withdrawals which is very good for people who do not want to use their banking debit card. -Customer service for Payoneer is excellent, every customer service agent will offer his best to try and help you out. - Ability to hold more than one currency in your account which means you will not be needing to pay fees for currency conversion Cons \- Withdrawal fees are somewhat a lot considering other alternatives. - Account verification takes too long Review Source AS Adeel S. Software Developer Health, Wellness and Fitness Used the software for: 2+ years ### "Very satisfied & delighted Payoneer client." December 1, 2024 5.0 Happy and satisfied client of Payoneer for 8+ years. It's been a very smooth integration and working. Great team to work with. Pros Ease of use for both clients and company. The biggest plus being their global reach. Cons Initial integration was a bit of hump, once past that everything works like a charm. Review Source TA Tamer A. Art director Design Used the software for: 6-12 months ### "My experience with Payoneer" September 29, 2024 4.0 Summary of my experience with Pioneer: It is good and easy to use, although I wish there were direct transfer methods with Egyptian wallets. Pros What I like is that it is free, easy to open an account, and also has multiple currencies. I use Payoneer to receive payments for my freelance jobs. Cons When I first used it, it was not easy to understand how to link the account with a number of sites. As for Egypt, direct transfer to wallets, such as Vodafone Cash, is not available. Review Source sarad T. DIGITAL MARKETING EXPERT Information Technology and Services Used the software for: 1-2 years ### "Payoneer global payment solution" October 20, 2024 5.0 My overall experience with payoneer has been positive, I have used Payoneer for 2 years. Pros I like its multiple payment method and its global reach. I can use it on my country Nepal as well as here In UK where i am living. Cons currency converion fee is a bit high compared to others . Review Source José Manuel M. Invoice Auditing Specialist Financial Services Used the software for: I used a free trial ### "there's an Annual Account Fee for using its service!" February 9, 2025 1.0 Pros Nothing, there's an Annual Account Fee for using its service! Review Source JC Julian C. Director of Engineering Design Used the software for: 1-2 years ### "Payoneer user for 3 years" December 9, 2024 5.0 It has been great, easy to use, the rates to withdraw money to Latam are great. Pros Easy to use, application is fast, intuitive. Cons If something happens with physical card is hard to block. Transfer to bank accounts in the US it's expensive should have better rates and not a percentage of the money transfer. Review Source LS Luciana S. Interpreter Telecommunications Used the software for: 6-12 months ### "Easy platform to receive payment from anywhere in the world" October 17, 2024 4.0 I used it to receive payments with a company I worked for for a couple of months, and to eventually receive payments or transfers from colleagues, it's great to have this platform for when you are in different currencies. Pros Easy way to receive international payments, with flexibility to send it anywhere you want. Great for when working for a company outside with a different currency. Cons It takes to long to receive the deposits to another bank account and the fees are high, but worth it. Review Source GAF Germán Augusto F. Bilingual interpreter Translation and Localization Used the software for: 1-2 years ### "Payoneer is great " September 27, 2024 5.0 Getting my first paychecks and finding everything really easy to use. Pros It was my first virtual wallet and it helped me grow tremendously. Cons I found other more suitable options so I don't use it as much. Review Source SN Stéphane N. DevOps Engineer Oil & Energy Used the software for: 1-2 years ### "A good payment solution" September 27, 2024 4.0 Pros It facilitated international transactions Cons It was difficult to get a card shipped to me overseas Review Source JS Jonathan S. Interpreter Translation and Localization Used the software for: 2+ years ### "Get your payments everywhere" July 11, 2024 5.0 I have been a payoneer user for 5+ years and it has been a great tool for me. I have access to a US bank account, which is accepted for most of the US employers and platforms for DD. Pros I can receive and withdraw my money everywhere. Cons It could be expensive to transfer internationally if you dont have the debit card. Review Source KCP Khole Chingnyon P. Supervisor Consumer Services Used the software for: 1-2 years ### "A Great Way to Send and Receive Money Online" November 18, 2022 5.0 I have had a great experience with Payoneer. The customer service has been excellent and the process has been very smooth. I would definitely recommend Payoneer to anyone looking for an easy and convenient way to send and receive payments.I have been using it to receive my payments from overseas freelance jobs. Pros I like payoneer because it is an easy and convenient way to send and receive payments. With payoneer, I can send payments to anyone in the world with an email address. I can also receive payments from companies and organizations. For more than a year, I have been freelancing as a side hustle and payoneer has made all my payments hassle free. Additionally, I don’t even have to go to the app to withdraw the money. Whatever payments comes to my payoneer account, it is automatically withdrawn to my bank account within 24 hours , as I’m from India. Cons So far, I haven’t found anything that is not to my liking. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Due to the transaction fees Review Source Rajna S. Architect Architecture & Planning Used the software for: 6-12 months ### "Unauthorized Transactions - How Payoneer deal with money theft" January 15, 2024 1.0 My overall experience is horrible. Payoneer keeps stressing me out, there was one security breach when I lost my money, and they didn't do a thing for a month. Today, I got another warning of a suspicious attempt. I stood out that I didn't want to be their customer asking them to reverse the unauthorized transaction ASAP, and what I got was another attempt to be robbed. I will raise a lawsuit against them ASAP for the stress they are still causing me. Pros Nothing. My money was stolen, and I am dealing with the irrelevant staff who have had no idea of what is happening with my case for a month now. Today, after everything they are putting me through I experienced a second suspicious login attempt. I am forced to be a customer because of Payoneer's irresponsibility to reverse the transaction and bring my money back. I have to still be their customer against my will! Til when? Cons It is so easy to steal someone's money through Payoneer, and they keep the victims of their scams without an update forever. They practically force people and expose them to more stress by not doing anything to resolve money theft, the process of reversing unauthorized transactions is the opposite of what they stand for in their policy! Review Source MI Muhammad I. Youtuber, Freelancer Internet Used the software for: 2+ years ### "Payoneer, A Perfect Place For Freelancers" August 27, 2021 5.0 My overall experience with Payoneer is an excellent and 5-star rating. the reason why I have given 3 stars rating for the "customer support" feature is, once I was in trouble and PayPal was not accepting my "First Century Bank" details. And as an alternative, I was looking for another alternative bank of "first century" from Payoneer, so I mailed using the "contact us" bottom and the team used to respond to me after 11 days. i think this is too long, but it may be because of a covid pandemic. But if it was because of service quality, then it's not a good thing. I humbly request to the Payoneer team that please review this and made it fast. Now if we talk about my overall experience with Payoneer, then it was so much friendly. I'm using Payoneer to receive payments from Fiveer and freelancing platforms, and I never get into trouble. The exchange rate is also too good and withdrawal speed is also appreciated. Definitely, I'm going to highly recommend starting using Payoneer. Pros As a freelancer, I liked the "global payments service" feature of Payoneer too much. I am using "First-century Bank" of Payoneer to receive payments from my clients online. There is an option of linking our local bank account and mobile wallet too, So I'm using JazzCash to withdraw payments from Payoneer. The exchange rate of Payoneer is always high than every other platform. The second thing I liked in Payoneer is a notification of upcoming payments. Whenever I use to withdraw payments from Fiveer, a notification appears in the upcoming payments tab. Multiple currencies are also an amazing feature of Payoneer, I used to receive payments from my USA clients in USD, and from others, I use to send requests in EUR. I'm doing this Because my mostly clients belong to Germany and France. once payments are received in Payoneer, I can easily withdraw to a local bank with 2 clicks. There is no compatible Payoneer Debit Card. I'm using a Payoneer debit card on Namecheap to buy a domain and my experience is excellent. So I just want to say that the Payoneer debit card is much more secure and better than my local bank's debit cards. Cons Payoneer is my favorite bank ever but I want to submit some improving requests to my respected Payoneer team. I don't know why such an amazing platform has applied withdrawal limits. I can transfer a small amount of money to my mobile wallet but am unable to transfer it to a bank account because of the withdrawal of the minimum payments threshold. The payments threshold for withdrawal is a little bit high and should be reduced, so every user can transfer money to his local bank account if he has not a mobile wallet. Another thing that I wishing in Payoneer is, Payments requesting invoices. I wish that Payoneer should be an option of generating voice to request payments to our clients. whenever I use to click on "request payments" it shows me my bank account details and says for sending my bank account details to my clients. I wish there should be an option of generating a link to our profile instead of sending bank details to request payments to our client. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.