# Manu Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Manu Online the right Manufacturing solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/187090/Manu-Online/reviews

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Manu Online

4.2 (29)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Manu Online

Ease of use

4.0

Customer Service

4.4

## Pros and Cons in Reviews

JM

Josh M

DirectorImport and Export, 2 - 10 employeesUsed the software for: More than 2 years.

“It integrated easily into what we were previously doing and it’s connection with Xero enables us to track invoices from their initial purchase orders right through to the final invoice.“

June 1, 2022

JS

Julia S

Managing Director Electrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: More than 2 years.

“Hate everything about it absolutely abysmal clunky no flow at all obscure reports it’s impossible to know what the titles mean can never get the data you need in one report“

December 15, 2022

VJ

Ville J

Development engineerMachinery, 51 - 200 employeesUsed the software for: More than 2 years.

“At times a bit time consuming to make larger changes in e.g. production planning but usually very easy to use and flexible“

June 29, 2023

MD

Matthew D

CFO - PortfolioElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: More than 2 years.

“Some users find the system difficult to work with at the start, but this is typically because they have been used to a very simple system like Xero.“

June 1, 2022

DN

David N

CEOFood Production, 11 - 50 employeesUsed the software for: 1-2 years.

“great integration with Xero“

December 15, 2021

PC

Paul C

Site & Operations DirectorSemiconductors, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The fact that we could not unpick some errors and had to rely on Manu Online support to make the corrections“

December 15, 2021

## Showing most helpful reviews

Showing 1-25 of 29 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

yonathan S.  
owner  
Food & Beverages  
Used the software for: I used a free trial

### "love this product"

May 28, 2021

5.0

My company work faster and with less admin

Pros

My involvement so distant has been great. Once I had set it all up and learned approximately the program I was able to adjust it to our needs very effectively.

Cons

As it were thing I'm lost is plausibility to open modern work arrange specifically from the one which I fair did and not through primary menu. Minor thing but would spare few seconds of my time

Review Source

Response from Manu Online

July 19, 2021

Hi Yonathan, thank you for the kind words. We are committed to make sure we deliver the highest service through our platform! We are sorry to hear that you experienced delay in regard to the usability of certain areas. We are committed to continuously develop Manu Online therefore we appreciate any feedback that can lead us improving the system. Most of our functionality is based of customer feedback. Have a great day!

JG

Jane G.  
Business Systems Manager  
Wholesale  
Used the software for: 2+ years

### "Simple, robust, cost effective software"

January 24, 2023

4.0

Good robust software supported by a responsive, knowledgeable team. I requested a couple of bespoke changes that were quoted & actioned quickly & efficiently.

Pros

It's simplicity. Very easy to deploy. Test environment available. Lots of good features, FIFO costing, good traceability, everything can be exported to Excel for analysis. Integrates well with our FD's preffered financial software package - Xero. Good responsive support. Excellent value for money.

Cons

Can't think of anything! We run a very simple model, all catered for by Manuonline.

Alternatives considered

[Megaventory](https://www.capterra.com/p/129530/Megaventory/)[Unleashed](https://www.capterra.com/p/126644/Unleashed/)

Reason for choosing Manu Online

It had all the functionality we required, was cloud based, cost effective, easy to deploy, simple to use good demo & test environment supplied.

Review Source

Response from Manu Online

January 27, 2023

Hi Jane, Thank you very much for this review! As we are always striving to deliver the best possible service to all our customers, your feedback is highly appreciated! Manu Online Team

MR

Mark R.  
Sales Director  
Paper & Forest Products  
Used the software for: 1-2 years

### "A much better option to use this and Xero than Sage"

June 1, 2022

3.0

Great, the guys are all easy to deal with and on the whole they will always understand what we are trying to get the system to do and they will get it there, as i have said the only down side is that some of the more basic things like changing delivery note appearance or other printouts is not really there at the moment.

Pros

The click and go setup works well and it wasn't all that complicated to get our heads round the basics, it was pretty much out the box setup for us, just a few hours of tinkering from the programmers at Manu.

Cons

There is not much you can change, the reports and printouts are all set in stone unless you want to pay for the Manu guys to adjust them, they do a great job but I would prefer to be able to make changes to these sort of things myself, also the user interface is great on the whole but it again is not really adjustable to make it more customised, we don't use half of the functions so it would be nice to be able to hide them completely and make the pages less cluttered.

Alternatives considered

[WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/)

Reason for choosing Manu Online

Cost and functionality.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Cost and to go move to a digital production management system, which is the next step we will be looking at with Manu.

Review Source

Response from Manu Online

June 6, 2022

Hi Mark, Thank you for reviewing our service. We appreciate it and we will always strive to apply the feedback received in order to deliver the best value to all Manu Online customers. We actually want to share some good news with you. There is an easy way to actually hide any modules you may not require. You can find that in ADMIN > Licensing. There you can then untick any of the boxes specific to the modules you are not using. I hope this helps! Thank you again for choosing Manu Online! Manu Online Team

MD

Matthew D.  
CFO - Portfolio  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Excellent system for managing manufacturing and inventory, responsive customer service + good value"

June 1, 2022

5.0

Pros

The system has a deep level of functionality. Manuonline has a loyal team that develop and support the software and provide first rate support.

Cons

Some users find the system difficult to work with at the start, but this is typically because they have been used to a very simple system like Xero. The nature of managing assembly and manufacturing means users have to work with a level of complexity and discipline.

Review Source

Response from Manu Online

June 6, 2022

Hi Matthew, Thank you very much for the kind words! As we are always striving to deliver the best possible service to all our customers, your feedback is highly appreciated! On behalf of everyone here, thank you for choosing Manu Online! Manu Online Team!

JM

Josh M.  
Director  
Import and Export  
Used the software for: 2+ years

### "Game Changer "

June 1, 2022

5.0

From the beginning, we have had no issues with Manu Online. It integrated easily into what we were previously doing and it’s connection with Xero enables us to track invoices from their initial purchase orders right through to the final invoice.

Pros

Manu Online enables us to run more efficiently as a business. Knowing that all of our sales and purchase orders are on one system and are linked to our inventory is invaluable. It has changed the way we work as a business and was easy to set up and implement.

Cons

Sometimes the reporting can be a bit hit and miss but on the second attempt everything usually works fine!

Review Source

Response from Manu Online

June 6, 2022

Hi Josh, Thank you very much for the feedback. We appreciate it as we will always strive to deliver the best possible value for all our customers. In regards to the reporting side we are sorry to hear if there are times when you are experiencing technical issues. We can investigate that for you in order to understand if there is an internal problem. Again, thank you for choosing Manu Online! Manu Online Team

JS

Julia S.  
Managing Director  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Abysmal A spreadsheet from 1990 would be less frustrating "

December 15, 2022

1.0

Frustrating Mindblowingly maddeningly awful

Pros

None, it drives us up the wall, truly dreadful in EVERY RESPECT

Cons

Hate everything about it absolutely abysmal clunky no flow at all obscure reports it’s impossible to know what the titles mean can never get the data you need in one report

Reason for choosing Manu Online

Because we were duped by the sales bullshit

Switched from

[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)

Safe was never implemented properly and Sage use third parties and didn’t give a damn We needed something in a hurry and lived to absolutely regret the move

Review Source

DN

David N.  
CEO  
Food Production  
Used the software for: 1-2 years

### "ukm foods"

December 15, 2021

4.0

Really enjoy it i believe there is room for growth and development but i know the brilliant team they have they will get there. i would like to see like quantities on stock with values on the inventory page instead of having to go into each and every item to check stock the sales and credit features could be better. For example when you process a credit you manually have to go and raise the stock back to inventory. i would like to see an "unmanufactured" feature if you manufacture in error the support is unmatched

Pros

design could look cooler quite easy to use great integration with Xero

Cons

desired features are like quantity and costs on one dashboard in warehouse lags a bit sales side - crediting

Review Source

Response from Manu Online

December 21, 2021

Hi David, Thank you for your feedback! We are striving to always improve therefore it your feedback is highly important. We will be actually looking to improve a few things around design and ease of use in 2022. In regards to the product quantities on stock you can see that by going to Sales > Items > Product availability tab. Hope that helps. We wish you all the best and thank you for choosing Manu Online. Manu Online Team

KH

Kyla H.  
Supply Chain Facilitator & Administrator  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Good for start up businesses"

December 15, 2021

5.0

As with any system the more you use it the easier it gets but you have to look for information and it can be a pain to track it down; I do find the Help Section is fairly limited.

Pros

Clear menu and menu paths make navigating Manu a joy after using SAP. On line training with Manu staff is very good.

Cons

Can be unforgiving once an item is despatched and serial numbers etc require updating. The answer always seem to be raise a customer return and start again. Information can often be hidden away on back pages and missing a tick in a box can lead to complications further down the production and manufacturing process.

Reason for choosing Manu Online

I came from a company that used SAP to this company that uses Manu. Manu is not a prescriptive as SAP and you do not have to set up information in the same way; is that a good thing? Not totally convinced.

Review Source

Response from Manu Online

December 16, 2021

Hi Kyla, Thank you very much for the feedback. We are constantly working on improving the system therefore your feedback is highly important. We are working at the moment on reveling some of the information that may've been a bit hidden in the software. For instance, we have moved the Production planner on the main Production dashboard. We will also flag some of the details raised regarding dispatching and serial numbers. Again, thank you very much. Manu Online Team

PC

Paul C.  
Site & Operations Director  
Semiconductors  
Used the software for: 2+ years

### "A comprehensive ERP system for the small to medium size business"

December 15, 2021

4.0

We chose ManuOnline due to a recommendation and we have not been disappointed. As a small company growing rapidly it gave us exactly the right blend of simplicity and features

Pros

Simple to use, powerful and good support. Cloud based so no need to worry about back-ups.

Cons

The fact that we could not unpick some errors and had to rely on Manu Online support to make the corrections

Review Source

Response from Manu Online

December 17, 2021

Hi Paul, Thank you for your feedback. It is highly important as we are striving to constantly improve our service. Manu Online Team

AR

Aleksi R.  
Business Coordinator  
Cosmetics  
Used the software for: 2+ years

### "Works generally well"

December 20, 2022

4.0

I cannot compare, I have not used any other similar product. Works well enough, so that there is no need to think other options.

Pros

Once you learn the logic, it is pretty easy to use.

Cons

Sometimes works slowly, some functions do not work always as they should (luckily these ones are not the critical ones).

Review Source

Response from Manu Online

December 22, 2022

Hi Aleksi, Thank you for your feedback. This is very valuable to us as we are constantly striving to improve the system. That being said, please suggest to our support team any functions that you are having challenges with or work slow and we can look into possible solutions or find out the cause to that. Happy holidays! Manu Online Team.

jM

janne M.  
manager  
Building Materials  
Used the software for: 2+ years

### "ch1"

June 29, 2023

4.0

i have been using manu some 20 yers, allways like it...

Pros

easy to use, all categories work as same. Easy to teach new person.

Cons

sometimes very slow. in workplanning missing some features.

Review Source

KT

Katie T.  
Senior Administrator  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Good software"

June 28, 2023

5.0

Excellent

Pros

Perfect for multi application manufacturing

Cons

I have not experienced any cons with this product.

Review Source

Response from Manu Online

June 29, 2023

Hi Katie, Thank you very much for this review! As we are always striving to deliver the best possible service to all our customers, your feedback is highly appreciated! Manu Online Team

KK

Kirsi K.  
Factory Director  
Cosmetics  
Used the software for: 2+ years

### "Factory review"

June 2, 2022

4.0

Pros

Easy to use, but could be even more easy to jump between diff.section.

Cons

Slow to show the info f.ex. price history, formula..anything you click you always wait for it to load and open.

Review Source

Response from Manu Online

June 7, 2022

Hi Kirsi, Thank you very much for your review! As we are always striving to deliver the best possible service to all our customers, your feedback is highly appreciated! We are constantly developing the system. What browser are you using at the moment? It could be something we might be able to help with as normally there are no problems regarding the response of the pages accessed. Again, thanks for choosing Manu Online. Manu Online Team

SL

Shane L.  
Sales and Support Consultant  
Chemicals  
Used the software for: 6-12 months

### "Shane Review"

June 28, 2023

5.0

Overall I have found using MANU a good experience, as with any new system there was some familiarization time but I now find the system very user friendly.

Pros

The report functionality is excellent, the data available allows us to have much greater visibility of customer orders, profit margins and performance.

Cons

Sometimes the menu systems can be a bit illogical with multiple clicks to find information.

Review Source

Response from Manu Online

June 29, 2023

Hi Shane, Thank you very much for this review! As we are always striving to deliver the best possible service to all our customers, your feedback is highly appreciated! Manu Online Team

VJ

Ville J.  
Development engineer  
Machinery  
Used the software for: 2+ years

### "Pretty good and flexible software"

June 29, 2023

4.0

Very good. At times a bit time consuming to make larger changes in e.g. production planning but usually very easy to use and flexible

Pros

Flexibility, if you something wrong, it is pretty easy to undo our mistake compared

Cons

I have had some issues with reports: they don't always update modified data from work orders correctly

Review Source

JV

Juha V.  
Product manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "-"

December 20, 2022

3.0

Pros

It's easy to start using it.

Cons

I would like personalize my views. And I dont like that it unloggs me to often. I have to sign in many times a day.

Review Source

Response from Manu Online

December 22, 2022

Hello Juho, Thanks for the review. Customisable views is on our road map for 2023. Regarding the logout, the system will logout after 2 hours of inactivity. If you think you are getting something else please contact our support and we can check what is going on.

SD

Sue D.  
Accounts/Payroll Manager  
Food & Beverages  
Used the software for: 2+ years

### "Flexible for a small company"

February 15, 2021

5.0

My experience so far has been good. Once I had set it all up and learned about the program I was able to adapt it to our needs quite easily.

Pros

Integrates well with our accounting software and allows us to have up to date information and reminders to purchase components.

Cons

Having not used a program of this kind before it would have been great to have a basic training session to start that was free of charge.

Reason for choosing Manu Online

We choose Manu because of its pricing structure that allowed a small business to access a basic level and expanded on that as we grow. Also the integration with our accounting package - Xero.

Review Source

Response from Manu Online

July 19, 2021

Hi Sue, thank you for the kind words. We are happy to see that you are using the platform with ease and has helped you maintain oversight across sales and production. We always appreciate feedback that can lead us improving Manu Online! Have a great day!

MC

Mark C.  
Sales Director  
Airlines/Aviation  
Used the software for: 2+ years

### "Super easy and reliable"

December 15, 2021

5.0

I rely on Manu for my orders in, and out, and tracking

Pros

No backups needed and always on; I can log on from anywhere and the data is available

Cons

Nothing, I'm really not sure what else I would want

Reason for choosing Manu Online

I have to admit a family connection to the owner but I now rely on this for my business. I now know of options but would not use them

Review Source

Response from Manu Online

December 16, 2021

Hi Mark, Thank you for your kind words! As we are striving to always improve our service your feedback is highly important! All the best! Manu Online Team

AT

Ashish T.  
Production manager  
Food Production  
Used the software for: 1-2 years

### "Worth its value"

June 3, 2022

4.0

Pros

It has overall tried to include as much as aspects of resource planning for an organization.

Cons

It has certain limitations while trying to use it indepth.

Review Source

Response from Manu Online

June 7, 2022

Hi Ashish, Thank you very much for the kind words! As we are always striving to deliver the best possible service to all our customers, your feedback is highly appreciated! Manu Online Team

JM

Jouni M.  
COO  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Used Manu for 20 about years now"

January 25, 2021

5.0

We have been using Manu for about 20 years now. It is in core of our daily process and business. I really can recommend it. It is simple to use and covers all the needs we have as an electronics manufacturing company.

Pros

Covers all the processes we need. Very easy to use and easy to learn for new users.

Cons

Only thing I'm missing is possibility to open new work order directly from the one which I just did and not through main menu. Minor thing but would save few seconds of my time.

Review Source

Response from Manu Online

July 19, 2021

Hi Jouni, thank you for the kind words! We always appreciate feedback that can lead us improving Manu Online. We are very happy to see that you are using the system with ease. In the same time, we will look at the usability of certain functions within Manu Online and how to improve the experience. Have a great day!

JH

Janne H.  
Technical Support Engineer  
Nanotechnology  
Used the software for: 2+ years

### "Tool for finding product details from technical support perspective"

December 20, 2022

4.0

Generally quite satisfied with the product, but some improvements would make it better, e.g. "tree-structure" of a product.

Pros

Relatively easy to search for product with names or product codes

Cons

Seeing the full structure of a product would be very good improvement since it is missing at the moment.

Review Source

Response from Manu Online

December 22, 2022

Hi Janne, Thank you for your feedback. This is very valuable to us as we are constantly striving to improve our system. We are always open to include new things on our roadmap based on feedback, therefore seeing a full structure of a product will be brought to the attention of our development team. Also, our support team is always open to receive suggestions through our ticketing system. Happy holidays. Manu Online Team.

LM

Leon M.  
Co Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "True Cloud Enabled ERP"

December 15, 2021

5.0

Streamlining business processes and brings together sales and manufacturing to improve delivery times, and profitability.

Pros

The ease of set up, with the limitless ability to customise the product.

Cons

Integration with Google Workspace, Google Sheets, Docs, Drive. Also google big query, data studio.

Review Source

Response from Manu Online

December 16, 2021

Hi Leon, As we strive to always improve and deliver the best possible service your feedback is highly important! For that we thank you! All the best! Manu Online Team

JH

Jari H.  
Sales Director  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "H.Vesala"

December 21, 2022

4.0

Pros

Easy to use when doing quotes and converting it to sales.

Cons

In different windows same information are in different places.

Review Source

Response from Manu Online

January 27, 2023

Hi Jari, Thank you very much for leaving us a review! As we are always striving to deliver the best possible service to all our customers, your feedback is highly appreciated! Manu Online Team

JH

Jenny H.  
Key Account Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Review - KAM Foodiq"

December 20, 2022

4.0

Pros

Works ok for daily work.

Cons

Seems a bit complex with how data in shown when looking at it from different point of views eg. sales vs production.

Review Source

Response from Manu Online

December 22, 2022

Hi Jenny, Thank you for your feedback. This is very valuable for us as we are constantly striving to improve our system. If there is any confusion regarding any of data functions please do not hesitate to contact our support team, we are more than happy to help. Some of the areas of the software are more complex than others therefore it reflects in the data produced. We wish you happy holidays! Manu Online Team.

JL

Jouni L.  
Senior Advisor  
Management Consulting  
Used the software for: I used a free trial

### "Goood value for money for SME (manufacturing)"

June 2, 2022

4.0

Sales person seems to know the product; quite good understanding about software and its possibilities

Pros

Production planning and scheduling seems to be quite good for manufacturing company (producing own products based on MTO principle)

Cons

Not so good for cost accounting; costing might need some deeper look or integration to some other software.

Review Source

Response from Manu Online

June 7, 2022

Hi Jouni, Thank you very much for the kind words! As we are always striving to deliver the best possible service to all our customers, your feedback is highly appreciated! This is something that our team can take forward and review. Again, thanks for choosing Manu Online. Manu Online Team

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