# Page 3 | Proliant Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Proliant the right Benefits Administration solution for you? Explore 333 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/187093/Proliant/reviews --- Proliant 4.5 (333) [View alternatives](https://www.capterra.com/p/187093/Proliant/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Proliant ## Showing most helpful reviews Showing 51-75 of 333 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SB Sarah B. A/P, Payroll & HR Asst Medical Practice Used the software for: 6-12 months ### "Great customer service" February 28, 2023 5.0 Pros Any time we have had an issue, you have responded immediately and either resolved it or found someone to help resolve the issue. Cons We asked that the mobile punch in and out was not available, but in order for someone to work from home we have no choice but to enable it.Ben Admin was a very rocky start with our implementation lead leaving with no notice. The new implementation lead and our ongoing Ben Admin lead have been great, but the delay in getting up and running caused us a lot of issues. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Proliant Price and we felt your product was superior. Plus we felt that your customer service would be superior. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Their horrible customer service Review Source PL Phil L. COO Computer Software Used the software for: 2+ years ### "Proliant for rapidly-growing firm, great access to data" November 3, 2021 5.0 Pros Implementation was very easy Payroll tool is straightforward Report Writer is fantastic Cons PTO management - no forecasting, review of time tracked versus requested Variable payees on payroll can be tough to manage occasionally (we have a 1099 payroll that runs once monthly, and the payees vary - often they won't show on the payroll and we have to add them every time) Alternatives considered [Traliant](https://www.capterra.com/p/210466/Traliant/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Justworks](https://www.capterra.com/p/223913/Justworks/) Reason for choosing Proliant Cost, service during sale, access to data, technology forward toolset Review Source DB Dina B. Accounting & HR Manager Wine and Spirits Used the software for: 2+ years ### "I have Taken Proliant with me through 3 job changes" November 3, 2021 5.0 I started using Proliant 6 years ago with a different company. I have since implemented Proliant in 2 other companies. The implementation has always been smooth. Proliant team is knowledgeable, professional and efficient. I can always find what reports I need in the report options, and if I can't, my support team is always willing to help build a custom report. Onboarding is a god send. Super easy for the administrators as well as the employees. Overall from start to finish, Proliant has everything we need. Payroll, Onboarding, HR functions, Document Storage. Pros I love how user friendly it is. If you don't know something about the system, you can pretty much use the help/training to figure it out. If not there is always personalized support. I also love how responsive the Proliant team is. If there is ever something I need, I hear back the same day and get a very quick turnaround time. Cons Additional State Specific HR laws. Also Industry Specific laws/regulations. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Proliant Pricing, Some of the systems are way to Broad for our small team. Review Source EP Evan P. Senior Finance Specialist Non-Profit Organization Management Used the software for: Less than 6 months ### "Quite a robust system" November 8, 2021 5.0 Staff are getting better about submitting their work hours and PTO in a timely manner. Pros It has so many features to play around with and utilize. Cons It can be a little intimidating for our staff who aren't as familiar or comfortable using online systems. Alternatives considered [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Proliant In the end, Proliant seemed to offer more of what we were looking for and was the best fit for our payroll needs. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) I believe we outgrew Paychex. Our organization is a little unique in how we're setup and how we operate. We needed something a little more robust. Review Source AY Andrew Y. HR Real Estate Used the software for: 2+ years ### "Review" November 11, 2021 4.0 okay. overall ease of use. norm moore our account manager is great. very responsive. Pros Overall ease of use ................................. Cons time clock's do not work very well. PTO accrual features do not work for our company. time and attendance seems mediocre compared to others. on-boarding could be better, reason we don't use, person that did the initial review wasn't very good Reason for choosing Proliant I wasn't part of that process, but looking at Paycom currently. They have a super great onboarding feature. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) 401K Feed Review Source AW Amanda W. HR Director Hospital & Health Care Used the software for: 2+ years ### "Proliant Review" May 24, 2023 4.0 Pros How timekeeping is integrated with the payroll side. Employees are able to make demographic, W-4 and various other changes themselves. Cons Getting state and local taxes set up in the system is A LOT of work. The way the system looks at a new salaried employee. For example: Our pay period runs the 1st - 15th. We have an employee start on the 16th (beginning of a new pay period). The system requires a pay rate to be in the system for the pay period prior to when they started in order to get the 1st - 15th payroll processed. The system should be able to see the pay rate and DOH is effective 5/16 and know this employee would not get a check for the 1st - 15th pay period. Reason for choosing Proliant Price Switched from [isolved](https://www.capterra.com/p/164417/iSolved/) We were previously using Quickbooks to process payroll and with the growth of the company, this wasn't working for us any longer. Needed a system that we could use for timekeeping and payroll processing. Review Source LD Lori D. Payroll Manager Individual & Family Services Used the software for: 2+ years ### "Senior Solutions Mgmt." October 29, 2021 5.0 I am thrilled with Proliant! I would tell anyone and everyone to switch to them. Their customer service is top notch. The easy of use of the product is above all else. Pros The report writer feature. I can create my own reports and pull from any and all information in the system. Cons I wish that we could receive an email when an employee is terminated. We miss sending information on garnishments, PTO payout, etc. in a timely fashion. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Proliant The easy of use, the cost was within what we wanted to pay. The ability to upload information into our accounting software was a plus. Review Source RP Richard P. CFO Machinery Used the software for: 1-2 years ### "Manufacturer" October 29, 2021 5.0 Primarily used for payroll processing and time clock management with PTO leave administration. Pros Robust features with a low cost value proposition with a fairly stable online platform and reputation. Cons Some of the employee settings during onboarding are not easy to find due to infrequent use by a small employer with light turnover. The system is very thorough with lots of features and controls so it does take some experience and use over time to become an "expert" user. Designing a way to simplify these would be beneficial to small employers that do not experience a lot of turnover. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Proliant Costs Review Source HM Hayley M. Human Resource Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Inexpensive Service " February 28, 2023 5.0 My experience with Proliant is that the service offered are fairly easy to use. What I have a problem with is the Payroll Manager's you get assigned to you could improve. I currently sent two emails to my new Payroll Manager that got assigned to our account that were completely ignored. This is making me seriously consider switching to a different company that offers better customer service for issues and problems. I have had other Account Managers help out tremendously, but our current Manager could use some improving. She is a bit incompetent. Told me I needed to add dependents in our benefit section and then when the 1095C's were printed, the dependents aren't even listed. Why did I spend 3 hours doing this task at her request and they weren't even on the forms. Makes no sense. Pros I like that this software is fairly easy to use and very affordable compared to other programs we have used. Cons The reporting process is a bit more complex than I would like it to be. Reason for choosing Proliant Pricing Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) ADP made some very costly mistakes with not correctly filing our taxes and cost us quite a sum of money that they were only willing to cover a very small portion of. If not for that, their service was quick and their program very user friendly. Review Source JM Jennifer M. office manager/owner Construction Used the software for: 2+ years ### "Simple, easy-to-use and great support." November 3, 2021 4.0 I have been impressed with Proliant's customer service. Any issues are always handled quickly and professionally. Pros The Proliant system is user-friendly and makes light work of payroll and tax processing. It is really a stress reliever to me to be able to trust the system. Proliant's team is always helpful and friendly. They respond quickly and are willing to find ways to fit our needs. Cons The reporting tool can be cumbersome at times because there are so many options, but the search feature is very helpful. Reason for choosing Proliant Cost Review Source Ayush B. Talent Acquisition Specialist Staffing and Recruiting Used the software for: 2+ years ### "Very user-friendly and effective HR solution" January 30, 2023 4.0 Pros It is extremely user-friendly and precise. The application tracking and benefits management programmes are very appealing to me. Continuous updates and maintenance are performed on the software on a bi-weekly basis. The support staff is always prepared to assist you with any questions you may have or to create any reports you may want that are not readily available. The system is simple to operate, efficient, and cost-effective. We have never missed a paycheck and have always paid everyone on schedule. Cons The reporting programme is my least favourite programme. It is not always easy to find the information you seek. GL integration and the ability to estimate building costs are not yet completely developed. I'd like to be able to integrate Proliant with our time clock system directly. Review Source LG Linda G. CFO Facilities Services Used the software for: 2+ years ### "Excellent and easy to use product" October 29, 2021 5.0 I love this product and the fact that an Account Manager was assigned from day one. All emails and phone calls are always answered promptly with very good assistance in walking through steps or fixing things that we messed up by mistake. Pros Liked having the videos to review for the step by step instructions on each part of the product Cons When updated were made to the software the videos were not updated too. Review Source DB Douglas B. CPO Oil & Energy Used the software for: 1-2 years ### "Customer Service #1" May 24, 2023 5.0 Very good! Pros They are so easy to work with and respond immediately! Cons Some of the software doesn't do what I'd like it to do. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Reason for choosing Proliant We had experience using them from an entity we aquired. Switched from [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/) We outgrew them. Review Source CF Caroline F. HR Director Hospitality Used the software for: 2+ years ### "A great product for the money " February 28, 2023 4.0 I like working with the proliant team, they answer all my questions. Pros I like the ease of the product. it's very easy to use. Cons The problem in my opinion is that it's not very intelligent , many of the onboarding process is very manual. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Proliant Price Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Better value Review Source RE Rachel E. Payroll Manager Food & Beverages Used the software for: 6-12 months ### "Proliant is the Best" June 2, 2023 5.0 Awesome!!! Pros Excellent Response Time for Customer Service Cons We are pleased to report that we currently do not have any outstanding or ongoing issues to address, and Proliant is awesome! Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Not a good payroll company Review Source OL Olivia L. HR Manager Food Production Used the software for: 1-2 years ### "Prolinat" February 28, 2023 2.0 Honestly pretty shitt. I have had to go to my account managers boss multiple times and she has helped me but I feel like if we have an account manager who does not help what is the point of one. Pros Applicant tracking. This is the easiest thing in the whole program Cons Nothing crosses over correctly. I am constantly auditing the system and fixing things. Also our account manager has switched 5 times. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Review Source NP Nerina P. Office Coordinator Religious Institutions Used the software for: 1-2 years ### "Started strong with customer service, now it has dropped drastically" October 29, 2021 4.0 I was stoked to have switched to Proliant, we were told we would always have an assigned account manager and yes that is the case. In the almost two years we have lost two awesome account managers. They were very responsive to my calls or emails. Now not so much and I always get the same response too busy with other customers. Novatime represenative not responsive, takes him too long to get back to me. as a matter of fact , he has not fixed my vacation accruals since months ago. He does not follow up and I'm still waiting to here that he is done Pros It is somewhat user friendly, when we came on board the whole process was rushed, did not get sufficient training Cons Running any sort of payroll, HR report is cumbersome Reason for choosing Proliant Great customer service was sold and is important for us. Creation of reports was not all user friendly. Review Source Dorise S. CFO Automotive Used the software for: 1-2 years ### "Great Inexpensive Payroll Software" February 28, 2023 5.0 Our previous software provider had become cost-prohibitive. Pros Ease of use, PTO tracking, low cost, great customer service Cons Nothing. It's a great, low-cost software. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Proliant Lower cost, previous experience with sales rep Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Cost of the software and insurance had become sky-high. Review Source JD Jeannine D. Sr. Bookkeeper Religious Institutions Used the software for: 2+ years ### "My Sincere Appreciation of Proliant" May 24, 2023 5.0 Don't really have any problems just enjoy navigating through each area needed. Pros So well programmed and when there is a question or something missing, super customer service always ready to assist. So appreciated. Cons I don't have any complaints. Just absolutely very happy with Prolient Review Source PH Penni H. Financial Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Very Happy" March 1, 2023 4.0 I am very happy with Proliant, I feel as though any issues I have are resolved in a timely manner. I am still a little weary of the T&L software, though. Pros I like the incredibly support I receive from \[sensitive content hidden\] . She is the main reason we have stayed loyal to Proliant over the years. Cons It would be great if, when entering a new employee, it saved as you went along. Also, if we could have customized data entry fields so we do not have to go back into the record to fill in the info that was unseen during the initial employee set-up. I don't like the way the T&L software sometimes does not sync cleanly with the Readypay software. Reason for choosing Proliant Price Review Source JF Jennifer F. HR Food Production Used the software for: 2+ years ### "Proliant" November 1, 2021 4.0 Our primary rep is great, but our Time and Attendance reps have changed numerous times, sometimes without notification. Pros Easy RPO navigation. The onboarding is easy to use. Cons Outdated and limited Time and Attendance add-on. Too many glitches with this 3rd party software. Review Source DJ Dorcas J. Controller Human Resources Used the software for: 2+ years ### "Customizable and Affordable" March 6, 2023 4.0 Overall, I have had a great experience with Proliant. The software is very easy to use and when I have questions, my service team is very responsive. Pros I love that the system is easy to use as an employee as well as as an administrator. Cons The one thing I would change is the ability to enter specific hours on the timesheet instead of just the total hours worked. Reason for choosing Proliant Due to the nature of our business, we needed a system that would allow for multiple non-employee supervisors as well as the ability to use a timeclock or timesheet depending on the employee. Proliant offered a customized solution that is affordable and easy to use. Review Source DB Dana B. CFO Construction Used the software for: 2+ years ### "Great service" March 22, 2023 5.0 Pros My account manager is the best any one could have and that is I will not leave. Cons the way you read how much time off some one has left and how you put in for future and years and it does not calculate correctly for the future year. Reason for choosing Proliant Our salesman was really good and I felt like we were making the right choice. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) my account manager was horrible and messed us up so bad it screwed our bank account up. Review Source JD Jennifer D. HR Manager Wholesale Used the software for: Less than 6 months ### "So Happy We Made the Switch to Proliant!" November 3, 2021 5.0 I was dreading the switch because we had just gone through implementation with another provider. I have no regrets. Proliant is on top of it. Our first payroll was easy! The tax team is responsive and any issues are quickly and easily resolved. I am excited to integrate our expense reimbursement into Proliant instead of cutting checks. Pros The implementation team was very knowledgeable and made the transition from our previous provider seamless and painless. The Ready Pay Online platform is very intuitive and easy to navigate. Unlimited training is helpful in learning all the different aspects of the software. The customer service has been amazing; I quickly get accurate answers to all of my questions. Cons I still struggle with Reporting and finding or customizing reports to the content and format I need. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Workforce Now was difficult to navigate, the reporting was impossible, and there were so many issues on the back end due to poor implementation that we are still trying to correct errors. Customer service was severely lacking and the wait times and response times were unacceptable. Review Source JC Julia C. Director of Accounting Financial Services Used the software for: 2+ years ### "IDA's Review" November 8, 2021 5.0 I absolutely love Proliant and our customer service rep, \[SENSITIVE CONTENT\]. Pros I like the ease and accuracy of the actual processing of the payroll. Cons The difficulty in new employees setting up access to the time clock. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The customer service! If you have a question or problem with ADP, you always get a different person that is not familiar with your account and in most cases you get transferred 3 to 4 times before you can get someone to help you. Your phone call can last way too long trying to find the correct person to help you. We also found errors/oversights on ADP's processing. Review Source Similar Products Featured ## Related categories [Human Resources](https://www.capterra.com/human-resource-software/)[Payroll](https://www.capterra.com/payroll-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.