---
title: "Proliant Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Proliant Software - reviews, pricing plans, popular comparisons to other Human Resources products and more."
source_url: "https://www.capterra.com/p/187093/Proliant/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 Proliant Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Proliant

## What is Proliant?

Proliant is a payroll & human resource software leader, providing award-winning technology that has helped companies simplify their business processes for 30+ years. Proliant's seamless solutions support the entire employee lifecycle, including payroll, onboarding, talent acquisition, time & attendance, and performance management. In addition, our attention to detail and innate listening ability ensures we deliver superior service to over 5,000 clients across 50 states in all major industries.

## What is Proliant used for?

[Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 333 user reviews

Reviews sentiment

Positive

89%

Neutral

8%

Negative

2%

Pros & cons

Responsive and personalized assistance

Intuitive and simple navigation

Challenging and inflexible reporting

Recurring technical problems

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Benefits Administration / 2025
-   Onboarding / 2025
-   Payroll / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Proliant?[Manage this product listing](https://www.g2.com/products/proliant/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Proliant

4.5 (333)

VS.

[4.8 (4,322)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

Contact vendor

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (333)

Ease Of Use

4.8 (4,322)

Value For Money

4.5 (292)

Value For Money

4.7 (3,970)

Customer Service

4.5 (317)

Customer Service

4.7 (4,072)

## Proliant alternatives

[4.3 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (3,081)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.8 (3,969)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/187093/Proliant/alternatives/)

## FAQs about Proliant

Overview

### What problems does Proliant solve?

Proliant solves manual, fragmented payroll and HR administration by combining payroll processing, timekeeping, PTO, benefits, onboarding, tax filings, and employee records in one system. HR teams, payroll administrators, and growing small-to-midsize employers use it to reduce data-entry errors, replace paper timesheets and files, give employees self-service access, and produce department-specific labor and payroll reports.

Answer based on 235 reviews

Overview

### Which roles and teams benefit most from Proliant?

Proliant is most used by HR and payroll teams, including HR managers, directors, generalists, payroll managers, specialists, and administrators, for employee records, timekeeping, payroll processing, and compliance tasks. Finance leaders, controllers, accountants, and CFOs use it to oversee payroll costs and reporting, while owners and office managers manage workforce administration.

Answer based on 333 reviews

Overview

### What company size and industries is Proliant built for?

Proliant is built primarily for small businesses, which make up 77% of reviewers, and serves restaurants, a core target industry. Its customer base also spans hospitality, staffing, healthcare, manufacturing, and transportation, while reviewer representation includes Non-Profit Organization Management and Restaurants at 8% each and Hospital & Health Care at 7%.

Answer based on 333 reviews

Features and Usability

### What are the key features of Proliant?

Proliant includes core payroll management with direct deposit, W-2 preparation, wage garnishment, and check printing. Employees can use the self-service portal to view pay stubs, update demographics, and manage deductions, while administrators access payroll reporting, reporting/analytics, employee records, and vacation/leave tracking. It also covers Tax Compliance.

Answer based on 104 reviews

Integrations

### Which third-party tools and platforms does Proliant integrate with?

Proliant integrates with over 40 third-party tools, including reviewer-confirmed Employee Navigator, NOVAtime, Sage Intacct, bswift, E-Verify, and Fidelity. Its catalog also includes workforce and HR platforms such as Deputy and Beekeeper, supporting benefits administration, time tracking, payroll data, employee records, and related business processes.

Answer based on 50 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Proliant?

Proliant offers in-person training, live online sessions, webinars, and documentation, alongside in-product training links and support. Reviewers generally find employees and experienced payroll users quick to onboard, even with limited initial training. New administrators and teams using specialized modules or custom reports may need more hands-on, role-specific guidance, as documentation can be hard to search.

Answer based on 36 reviews

Getting Started and Support

### What customer support options does Proliant offer, and how do users rate the experience?

Proliant offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often report responsive, knowledgeable assistance from dedicated representatives, with same-day or faster replies and clear guidance. However, experiences vary: some users cite slow follow-up, inconsistent representative knowledge, and more difficult support during implementation or for specialized modules.

Answer based on 154 reviews

Security

### How does Proliant handle data security and access control?

Proliant uses multi-factor authentication, email verification codes, security questions, and recurring password updates to protect sensitive data. Reviewers describe login requirements as especially rigorous, but some find the process cumbersome when browsers limit cookies. Administrators also report restrictions on certain actions, which can be frustrating.

Answer based on 11 reviews

Payroll

### How well does Proliant handle payroll processing?

Proliant makes routine payroll processing easier with integrated timekeeping, tax filing, direct deposit, and customizable reports. Small businesses and payroll teams often value the straightforward workflows and employee self-service tools. However, some administrators find effective dating, multi-department pay, tax setup, and certain entry screens confusing or time-consuming.

Answer based on 153 reviews

## Who uses Proliant?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Responsive and personalized assistance

89% positive reviews out of 140

Most reviewers describe customer support as prompt, knowledgeable, and highly responsive, easing issue resolution.

Challenging and inflexible reporting

59% negative reviews out of 58

Most users comment reporting tools are confusing, difficult to customize, and often fail to meet business needs.

Intuitive and simple navigation

81% positive reviews out of 69

Most reviewers find the software straightforward, with clear layout and easy-to-understand features for daily tasks.

Recurring technical problems

62% negative reviews out of 37

Most users report frequent glitches, lag, and unresolved issues, causing frustration and workflow interruptions.

Accessible training and resources

83% positive reviews out of 30

Most reviewers indicate training materials and support staff make learning the system straightforward and manageable.

## Features

AI summary

Based on 3,754 Human Resources reviews

Capterra data shows that buyers of benefits administration software rank the following features as their top priorities:

-   **Benefits Management** (**58%** of reviewers rated this feature as critical)
-   **Online Benefits Enrollment** (**49%**)
-   **Payroll Management** (**65%**)

Proliant supports all three of the features reviewers value most: **Benefits Management**, **Online Benefits Enrollment**, and **Payroll Management**. Together, these capabilities help businesses manage employee benefits, handle enrollment digitally, and process payroll accurately, allowing teams to reduce manual work and keep HR and payroll operations running efficiently.

Benefits Management

4.1 (45)

73.33% of 45 reviewers that rated this feature as important or highly important

Record employee's benefit plans and selections throughout career progression

Payroll Management

4.6 (147)

74.83% of 147 reviewers that rated this feature as important or highly important

You get streamlined payroll processing, easy data entry, and responsive support. Some reviewers find it simple to manage payroll and appreciate helpful instructions, but others say multi-system data entry and some reporting aspects could be improved for smoother operation.

Employee Database

4.5 (75)

69.33% of 75 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Direct Deposit

4.9 (132)

75.76% of 132 reviewers that rated this feature as important or highly important

With this capability, you can easily pay employees directly to their bank accounts, saving time and reducing paper checks. Reviewers appreciate its reliability, ease of setup, and time-saving benefits, while also noting smooth processing and secure information updates.

Tax Compliance

4.7 (125)

69.60% of 125 reviewers that rated this feature as important or highly important

It helps you stay compliant with payroll taxes across multiple states. Reviewers indicate Proliant manages filings, keeps tax information current, and answers compliance questions promptly. Users value the peace of mind and time savings, though some mention slow communication from the tax team.

Payroll Reporting

4.5 (122)

71.31% of 122 reviewers that rated this feature as important or highly important

This aspect gives you access to a wide range of customizable payroll reports. Users say it’s easy to pull needed information and saves time, but some find the interface complex and wish for more analytical options and easier report customization.

Proliant 82 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- 401(k) Tracking: Track 401(k) participant contributions and employer match
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers
- Benefits Management: Record employee's benefit plans and selections throughout career progression
- Billable Items Tracking: Track the list of items required to be billed/invoiced to clients
- Biometric Recognition: Facial or other physical recognition to confirm identity
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Check Printing: Print paychecks issued to confirm payment of wages or salary
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Direct Deposit: With this capability, you can easily pay employees directly to their bank accounts, saving time and reducing paper checks. Reviewers appreciate its reliability, ease of setup, and time-saving benefits, while also noting smooth processing and secure information updates.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Electronic Forms: Digital forms that are shared and accessed online
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Employee Self Service: Gateway through which employees can access the system
- Employee Time Tracking: Track and measure time worked for employees
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Learning & Development: Facilitate training materials that help employees grow and progress in their positions
- Leave Tracking: Manage and track employee attendance
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-State: Pay employees in multiple states with correct tax deduction amounts in each
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Orientation Workflow Management: Create orientation programs for new employees or students
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Payroll Management: You get streamlined payroll processing, easy data entry, and responsive support. Some reviewers find it simple to manage payroll and appreciate helpful instructions, but others say multi-system data entry and some reporting aspects could be improved for smoother operation.
- Payroll Outsourcing: Delegate payroll processing to third party vendors
- Payroll Reporting: This aspect gives you access to a wide range of customizable payroll reports. Users say it’s easy to pull needed information and saves time, but some find the interface complex and wish for more analytical options and easier report customization.
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Project Time Tracking: Measure time to completion or hours worked for projects
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Sick Leave Tracking: Track and manage sick leave time
- Tax Compliance: It helps you stay compliant with payroll taxes across multiple states. Reviewers indicate Proliant manages filings, keeps tax information current, and answers compliance questions promptly. Users value the peace of mind and time savings, though some mention slow communication from the tax team.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Time Tracking by Client: Track time worked per client
- Time Tracking by Project: Track time worked per project
- Timesheet Management: Track the amount of time spent on a job or task
- Training Management: Track employee/learner's progression through training programs
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- W-2 Preparation: Proliant offers convenient W-2 preparation, letting employees access forms online or by mail. Users think it saves time, reduces manual work, and ensures compliance. Reviewers highlight its accuracy, ease of use, and the ability to handle regulatory changes efficiently.
- Wage Garnishment: Automatically subtract garnishments from wages

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (333)

4.2

Based on 333 reviews

## Pricing

Value for money

4.5 (292)

### Starting price

Free trial not available

Value for money

4.5 (292)

4.5

Based on 292 reviews

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Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (317)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (317)

4.5

Based on 317 reviews

## User reviews

Overall rating

4.5

Based on 333 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(199)

4(99)

3(28)

2(4)

1(3)

Mentioned topic

Recent reviews first, then most helpful

PB

Phoebe B.

Payroll Administrator

Used the software for: 1-3 years

### "Payroll Administrator"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 16, 2026

Overall, it was a good experience. Proliant simplified payroll and had efficient HR and Payroll features.

Pros

Strong functionality for HR and Payroll tasks. User-friendly especailly for those who have payroll experience.

Cons

Unfortunately, the account manager that was assigned to the company I worked for did not seem to be so friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

HR Manager

Used the software for: 3-5 years

### "Good value, good features"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 16, 2023

Proliant has been great for integrating with our benefit company, and has helped us with many other tasks that we were handling manually. Things like payroll go very smoothly for us, and most day-to-day things flow smoothly. I honestly had no idea before we had Proliant how much of my day would be spent using it!

Pros

With some training, this product is somewhat easy to use. Things aren't always in what we would consider the logical place, but once you get used to that, it's fairly easy to find your way around. We love the applicant tracking feature, and I appreciate the variety of reports I can get out of the ReadyPay system.

Cons

It can be confusing for employees, many of whom have to have one username and password for ReadyPay and a completely different username and password for NovaTime. I understand why that is, but it's frustrating for my employees. Setup was not nearly as easy as we were promised, and while much of that was due to the ancient system we were using previously, it was hard for our very small office to give it the time it required. There are still things that aren't quite to our specifications, and it's likely that they never will be.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ED

Elizabeth D.

Fiscal Officer

Used the software for: Less than 1 year

### "Awesome software and customer service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 10, 2021

Proliant has made the hiring process so much smoother and efficient. Once the kinks were worked out with the insurance integration, it has cut our time down tremendously. We are able to see issues in real time rather than them accumulating and costing us more money. Reports are available for management staff to use to make important business decisions in a timely manner.

Pros

The software is very easy to use. The entire integration process was not without its kinks, but the entire time worked tirelessly to make sure we were ready to go on day 1. Anytime that we have a question or issue we know we can count on our customer service team to get us a response and/or fix quickly.

Cons

We had some trouble with some items that were setup incorrectly on the time and attendance side from the get go, but those were quickly identified and fixed. We had a change in our time and attendance rep a few months ago and had some issues with him responding. The supervisor stepped in, took care of the situation, and we haven't had any issues since.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CC

Cathie C.

Administrative Coordinator

Used the software for: 3-5 years

### "Proliant are Industry Leaders"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 1, 2021

I would highly recommend Proliant for all Payroll & HR services. They have proven to us to be the industry leader!

Pros

Proliant was the best decision for our organization in 2014 because they were by far the industry leader in understanding the Affordable Care Act. As a multi-company with mostly hourly employees we needed professionals that could guide us through the law and help us be and stay compliant. We were able to continue to be an E-verify employer with the Talent Acquisition & Hiring feature. Proliant's commitment to providing employers with tools to navigate the ever changing laws brought them to the top again during the Covid-19 Crisis and reporting for the PPP loans and tax credits. They provided weekly webinars to their clients and offered great customer support.

Cons

Although the software is user-friendly, I would like to have available training sessions with professionals.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Sandy C.

Director of Human Resources

Used the software for: 3-5 years

### "Summary"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 2, 2021

Pros

The Proliant product is easy to use and features are very applicable. There are many features to create reports and follow up. Always updating their site to stay ahead of the curve.

Cons

Sometimes their updates move icons around and you have to locate them or call Proliant. Such as adding an employee is found under employee events, but to terminate an employee you have to go the actual employee. These changes on a regular basis can be a little frustrating.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MJ

Mary J.

Payroll/HR Administrator

Used the software for: 1-3 years

### "Proliant Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 1, 2021

I love the customer service and that I have one person to go to for payroll, one fore Benefits, and one for GL. They are all so quick to get back to me if I call or e-mail. I love their friendliness, knowledge, availability, and willingness to help.

Pros

The ACA and Benefits have been great! The payroll system/employee information part has got some getting used to. It's different and has a lot of tabs compared to other software programs I have used.

Cons

Reporting- I already commented on this in the previous page and have talked to Proliant employees about it. I have to admit I have not had any follow up on the improvements you are making.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Accounting Manager

Used the software for: 3-5 years

### "Could be better"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

November 1, 2021

It's OK but could be a lot better. A lot of work is needed with the timekeeping interface and reports.

Pros

Most of the payroll features work well when an update doesn't break something

Cons

The timekeeping interface is a nightmare. It works well enough on it's own but the interface is not good. The customer support for the timekeeping feature is mostly non-existent. The reports and report writer are not that great. The reports consistently leave employees out and you can't rely on the answers 100%. The report writer doesn't have cumulative total fields to create concise reports. Much of the maintenance is not available to the administrator and you have to rely of support to update your tables for payroll and timekeeping; especially timekeeping. Updates to software aren't adequately tested before turnover

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Business Administrator

Used the software for: Less than 1 year

### "Fantastic service and implementation support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 9, 2021

Fantastic. Everyone who has worked with our staff was hospitable, welcoming, and professional. Response to the very few issues we encountered was swift and accurate.

Pros

Proliant is intuitive to use and training is included to get started. Onboarding team was fantastic to switch our payroll from another vendor's two products in a very short window. Reporting is very flexible in filtering and output options.

Cons

I've been completely satisfied with Proliant software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

System Payroll Coord

Used the software for: 3-5 years

### "Pros & Cons"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 9, 2021

Our Rep is great to work with & improvements have been made with him also being our T&L Rep as well as our Proliant RPO Rep. A challenge has been the systems (RPO/Onboarding/BSwift/Reports/Time & Labor) all working together smoothly.

Pros

Tracking accruals in Time & Labor. Having one Rep to work with his helpful.

Cons

Time & Labor: Would like to see the Leave Requests under each company code (we have 9) instead of in one list (have asked our Rep). More importantly, would like for timeclocks to not allow any more changes when they are approved/locked - changes can still be made to previous pay period. Would also like to make adjustments to archived timecards for PBJ reporting purposes (only done by Admin) RPO - Report/analytics could use improvements in all areas - report system is not great! Implementation programmers were not consistent with implementation set up. When Upgrades are done in system, we generally have issues the next day..... things that were working no longer work as they should.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AJ

Amy J.

Payroll & Facilities Administrator

Used the software for: 3-5 years

### "Good Payroll Solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 9, 2021

We have had an overall good experience with Proliant after implementation which was very difficult for us. It takes much less time to process payroll now that we have electronic timekeeping and can draw funds from more than one bank account.

Pros

I like that it is mostly intuitive and user friendly for someone who is technically challenged. I like the NovaTime solution for time and labor...much better than AOD, which was horrible.

Cons

I do not like that RPO and NovaTime are separate systems...would really like one integrated system. It is very difficult to get employees set up to track hours on their phone. The process to link RPO and NovaTime is complicated and not intuitive. Report writing is not intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/187093/Proliant/reviews/)

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