# Proliant Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Proliant Software - reviews, pricing plans, popular comparisons to other Benefits Administration products and more. Source: https://www.capterra.com/p/187093/Proliant --- # Proliant Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Proliant ## What is Proliant? Proliant’s HR and Benefits Administration tool streamlines your enrollment processes and ensures your employees are well informed about their options so they can confidently make benefit decisions. With Proliant's HR and Benefits Administration solution, you'l have the ability to secure data sharing, central benefts data, compile and review reports, activate enrollment alerts, and more. Know you have your employees covered with Proliant's HR and Benefits Administratioin solution. ## What is Proliant used for? [Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 333 user reviews Reviews sentiment Positive 89% Neutral 8% Negative 2% Pros & cons Responsive, personalized customer assistance Intuitive and simple interface Complex and inflexible reporting tools Recurring technical glitches and delays Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Benefits Administration / 2025 - Onboarding / 2025 - Payroll / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Proliant?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.proliant.com&name=Proliant) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Proliant 4.5 (333) VS. [4.9 (4,276)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (333) Ease Of Use 4.8 (4,276) Value For Money 4.5 (292) Value For Money 4.7 (3,926) Customer Service 4.5 (317) Customer Service 4.7 (4,028) ## Proliant alternatives Highest Rated [4.9 (4,784)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (3,039)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (3,429)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (1,280)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/187093/Proliant/alternatives/) ## FAQs about Proliant Overview ### What problems does Proliant solve? Proliant solves slow payroll runs, manual tax filing, disconnected hiring and timekeeping workflows, and employee self-service gaps. HR teams, payroll administrators, office managers, and growing small businesses use it to reduce payroll errors, simplify onboarding, track PTO and labor data, stay compliant with changing regulations, and cut administrative busywork. Answer based on 270 reviews Overview ### Which roles and teams benefit most from Proliant? Proliant is most used by HR teams, payroll administrators, finance leaders, and office managers who need to streamline employee records, payroll processing, benefits administration, and compliance tasks. Controllers, accountants, and executives use it to improve reporting accuracy, oversee labor costs, and support workforce management across daily business operations. Answer based on 333 reviews Overview ### What company size and industries is Proliant built for? Proliant is built mainly for small businesses, which make up 77% of reviewers, with Restaurants tied as the top industry at 8%. It serves organizations across industries, and its customer base is concentrated in Restaurants, Hospitality, Staffing, Healthcare, Manufacturing, and Transportation, with midsize firms at 19% and enterprises at 4%. Answer based on 333 reviews Features and Usability ### What are the key features of Proliant? Proliant includes core HR and payroll features such as payroll management, time and attendance, employee onboarding, benefits administration, and employee self service. Differentiating features include tax compliance and ACA reporting, 401(k) tracking, applicant tracking, and customizable reporting, with integrated modules supporting hiring, pay processing, and workforce records. Answer based on 154 reviews Integrations ### Which third-party tools and platforms does Proliant integrate with? Proliant integrates with more than 50 third-party tools, including Employee Navigator, NOVAtime, Sage Intacct, bswift, ClearCo, QuickBooks Online, Fidelity, and Attendance on Demand. Reviewer mentions point most often to benefits administration, time tracking, payroll accounting, recruiting, and retirement data exchange across these connected systems. Answer based on 61 reviews Getting Started and Support ### How easy is it to onboard and train a team on Proliant? Proliant is fairly easy to onboard for most teams, with in-person training, live online sessions, webinars, and documentation available. Reviewers say everyday users and new hires often learn quickly through built-in help and support, while administrators and teams handling reports, HR, or time tracking may need more guided, one-on-one training. Answer based on 36 reviews Getting Started and Support ### What customer support options does Proliant offer, and how do users rate the experience? Proliant offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Many users describe responsive, personalized help from assigned representatives, with clear guidance and quick follow-up. Some reviews report uneven experiences during implementation or with certain teams, including delayed replies, inconsistent expertise, and occasional escalation to resolve issues. Answer based on 154 reviews Security ### How does Proliant handle data security and access control? Proliant uses multi-factor authentication with email codes and security questions, along with frequent password changes, to protect sensitive data. It also limits some administrator actions, adding access control. Reviewers say these safeguards can feel overly rigorous, with tedious logins, password resets every 60 days, and difficulty navigating help resources. Answer based on 11 reviews ## Who uses Proliant? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 328 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 328 reviews Administrative 33% Administrative 33% Finance & Accounting 25% Human Resources 19% Facilities & Maintenance 3% Others 19% Top industries Based on 328 reviews Hospital & Health Care 28% Food & Beverages 22% Non-Profit Organization Management 19% Restaurants 19% Other 12% ## Pros and Cons Responsive, personalized customer assistance 89% positive reviews out of 140 Most reviewers describe customer support as prompt, knowledgeable, and highly responsive, easing issue resolution stress. Complex and inflexible reporting tools 59% negative reviews out of 58 Some reviewers describe reporting as confusing, difficult to customize, and lacking user-friendly options for specific needs. Jenna C Human Resources Assistant , 51 - 200 employees. "Reports in my opinion could use some improvement; some types of reports are not able to be run in Proliant and it causes a little frustration." Intuitive and simple interface 81% positive reviews out of 69 Most reviewers find the software straightforward, user-friendly, and easy to navigate for daily tasks. Recurring technical glitches and delays 62% negative reviews out of 37 Some users report persistent bugs, slow response times, and unresolved technical issues disrupting workflow and reliability. Accessible training and onboarding resources 83% positive reviews out of 30 Most reviewers indicate training materials and support make learning the system straightforward for new and existing users. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payroll Management 4.6 (147) 74.83% of 147 reviewers that rated this feature as important or highly important You benefit from streamlined payroll processing, easy data entry, and responsive support. Some reviewers find it straightforward and time-saving, while others say managing reimbursements and integrating with other systems could be improved for smoother workflows. Direct Deposit 4.9 (132) 75.76% of 132 reviewers that rated this feature as important or highly important With this capability, you streamline payroll by sending payments directly to employees’ bank accounts. Reviewers appreciate the time savings, reliability, and ease of setup, noting it eliminates paper checks, reduces fraud risk, and ensures staff get paid promptly—even remotely. Tax Compliance 4.7 (125) 69.60% of 125 reviewers that rated this feature as important or highly important It gives you peace of mind by handling payroll tax filings and staying current with regulations. Reviewers indicate it keeps them compliant across multiple states, saves time, and provides responsive support, though some mention slower communication from the tax team. Payroll Reporting 4.5 (122) 71.31% of 122 reviewers that rated this feature as important or highly important This aspect helps you access a variety of customizable payroll reports for analysis and compliance. Some users say it’s a time saver with many options, but others report the interface can be confusing and wish for more analytical or consolidated reporting. W-2 Preparation 4.8 (114) 78.07% of 114 reviewers that rated this feature as important or highly important Proliant offers you convenient W-2 handling, letting employees access forms online or by mail. Users think it saves time, reduces manual work, and ensures accuracy. They value timely, reliable delivery and the self-service portal for easy access and regulatory compliance. Employee Database 4.5 (75) 69.33% of 75 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Proliant 93 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Track 401(k) participant contributions and employer match Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Track the list of items required to be billed/invoiced to clients Facial or other physical recognition to confirm identity Track and manage schedules and meetings via an integrated calendar Record candidates' information such as role, professional qualifications, experiences, skills or attributes Proactive search for potential hires to fill current and future job openings and build talent pipelines Record interactions, notes, and developments with candidates Print paychecks issued to confirm payment of wages or salary Track employees' arrival and departure timings for payroll purposes Manages compensation such as salary, bonus, and benefits processes, aligning with policies Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Create, organize, and assign courses to users Track which progress and course materials have been completed by each user Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications With this capability, you streamline payroll by sending payments directly to employees’ bank accounts. Reviewers appreciate the time savings, reliability, and ease of setup, noting it eliminates paper checks, reduces fraud risk, and ensures staff get paid promptly—even remotely. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digital forms that are shared and accessed online Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Track and measure time worked for employees Monitor and record expenses such as purchases or charges incurred Establish measurable goals and objectives and track their progress over a specific period of time Automates core HR functions such as talent management, employee evaluation and learning management Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Facilitate training materials that help employees grow and progress in their positions Manage and track employee attendance Access software remotely via mobile devices Access the system via a mobile application Pay employees in multiple states with correct tax deduction amounts in each Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Select benefits and provide information needed to participate in a benefit via an online portal Create orientation programs for new employees or students Manage and record overtime hours for hourly employees You benefit from streamlined payroll processing, easy data entry, and responsive support. Some reviewers find it straightforward and time-saving, while others say managing reimbursements and integrating with other systems could be improved for smoother workflows. Delegate payroll processing to third party vendors This aspect helps you access a variety of customizable payroll reports for analysis and compliance. Some users say it’s a time saver with many options, but others report the interface can be confusing and wish for more analytical or consolidated reporting. Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems Create, fill out, and send performance reviews to individual employees Measure time to completion or hours worked for projects Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Tools to find, assess, and hire suitable candidates for a job within an organization Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Online portal through which end users can access the system, manage tasks, or obtain information Track and manage sick leave time It gives you peace of mind by handling payroll tax filings and staying current with regulations. Reviewers indicate it keeps them compliant across multiple states, saves time, and provides responsive support, though some mention slower communication from the tax team. Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Log and record hours worked and costs spent to assist in billing and invoicing Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track time worked per client Track time worked per project Track the amount of time spent on a job or task Track employee/learner's progression through training programs Request, track, and manage time off requests and vacation time Proliant offers you convenient W-2 handling, letting employees access forms online or by mail. Users think it saves time, reduces manual work, and ensures accuracy. They value timely, reliable delivery and the self-service portal for easy access and regulatory compliance. Automatically subtract garnishments from wages Get Advice We can help you find the software with the features you need. Features 4.2 (333) 4.2 Based on 333 reviews ## Pricing Value for money 4.5 (292) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.5 (292) 4.5 Based on 292 reviews ## Integrations [ Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Deputy](https://www.capterra.com/p/167811/Deputy/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[ ClearCo](https://www.capterra.com/p/45188/ClearCo/)[ Aspire](https://www.capterra.com/p/161544/Aspire/)[ Docebo](https://www.capterra.com/p/127213/Docebo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (317) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (317) 4.5 Based on 317 reviews ## User reviews Overall rating 4.5 Based on 333 reviews Filter by rating 5(199) 4(99) 3(28) 2(4) 1(3) Mentioned topic Sorted by most recent PB Phoebe B. Payroll Administrator Consumer Goods ### "Payroll Administrator" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 15, 2026 Overall, it was a good experience. Proliant simplified payroll and had efficient HR and Payroll features. Pros Strong functionality for HR and Payroll tasks. User-friendly especailly for those who have payroll experience. Cons Unfortunately, the account manager that was assigned to the company I worked for did not seem to be so friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GD Gregory D. HR Manager Facilities Services ### "Easy to use payroll software with useful HR features" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 23, 2025 Very good and very responsive customer service. Running bi-weekly payroll was very simple and easy, much easier than on ADP. Pros Excellent payroll system and very easy to uses. Some of the reports can be a bit complicated to figure out but this software made running payroll a breeze. Onboarding new employees was a breeze. Cons The reports were very complicated to figure out and the process to run them wasn't very user friendly. I often had to contact my customer rep to have them run specific reports. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Senior Account Executive Hospital & Health Care ### "A very solid tool but has its flaws" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 18, 2025 Overall, proliant delivers solid performance and support, though setup can be tricky for complex setups Pros Proliant’s reliable tech and expert support make managing IT easy and efficient every day which is very appreciated Cons Proliant can be costly, and sometimes setup takes longer than expected for complex systems which delays the installation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Liz H. Senior Accountant Food Production ### "Payroll ease" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 20, 2025 We use it for 500 plus employees hourly and salaried. The support from the ProLiant team is great. We reach out to our main contact, and he usually gets back to us same day. Pros Best feature compared to other payroll software's is the reporting features. I can run a report for the specific needs of each department and management. Cons As with most payroll software's using their timeclock systems should flow great. However, human error for a heavy payroll needs to be simplified in my opinion. Stand out where it sees corrections are needed. Switched from [TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/) ProLiant handles all our tax reporting and benefits instead of our payroll admin. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Christina D. HR Director Architecture & Planning ### "Avoid ProLiant - Select A Different Vendor" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 14, 2025 Very negative. Our representative is snarky, and has never worked in payroll professionally at all. Further, weekly scheduled meetings to streamline communication are often missed and/or canceled, until ultimately we have decided to just try to figure things out ourselves. Pros The cost has been affordable. That's about the only good thing I can say at this p oint. Cons Service. Terrible Service. We can't get answers to questions, when we do, we're encouraged to "purchase an upgrade" to solve the problems we have. It took as 6 months or better to get payroll processed properly. Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) At the time, Bamboo was a bit behind on EDIs for benefit carriers, and we needed to streamline our systems communication. We went with ProLiant because they had the EDIs already built. A regret now, I must say. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) [Paylocity](https://www.capterra.com/p/86714/WebPay/) [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reasons for choosing Proliant Cost was the driving factor. I now wish we had paid the extra money to get better service and a bette product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Shameika S. HR Generalist Telecommunications ### "One Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 7, 2025 In my overall experience, I am definitely looking forward to seeing what other features and programs are added to continue to improve the customer experience. Pros I like the ability to have everything in one place. Payroll, benefits, performance management. What I like most about the service is it is a one stop shop. The service team response has gotten better as well. Cons I do not enjoy the new design. It is unnecessarily complex and I have trouble locating needed features, which used to be easy to find. Switched from [Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/) Dayforce did not have an option to include an ATS Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reasons for choosing Proliant The cost and the platform Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Cooper D. Office Manager Health, Wellness and Fitness ### "All HR needs wrapped in one!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2024 Overall, after learning and using the system a while it is pretty cut and dry. It is simple to use and everything is where you'd think it would be. Pros What I liked most about Proliant is all of the time management, HR, and payroll is wrapped into one! Cons The separate window/link for "time management" makes it a little complicated to learn how to navigate and what is where. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NH Natasha H. Human Resource Associate Mental Health Care ### "Proliant multi use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2024 Pros We use Proliant to onboard new staff, benefits and talent acquisition. Having everything in one tool is great, ease of use. Also helps our hiring managers within talent acquisition to be able to pull up resumes for their positions without waiting for HR to filter through. Cons That it logs me out quickly, wish it would stay logged in longer. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Unsure as I started after the purchase of Proliant. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PH Paul H. Administrative Assistant Non-Profit Organization Management ### "A General Review in the Use of Proliant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2024 I really like the product. The ease at which I can get my Payroll, Attendance and HR information. Pros I like the ease at which I can get Attendance Information. Like Accurals of Sick Time and Vacation Time. Cons I do not like the notification email that is sent to my supervisor to approve my time off. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kelly B. Owner Hospital & Health Care ### "Honest Review of My Experience With Recommendation NOT to use Proliant " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 December 5, 2023 Overall, easy to use platform. The electronic onboarding was the best feature. The customer service is suboptimal, mistakes were occasionally, but parting with them for valid reasons causes them to maliciously try and stick it to their former customers by withholding personnel records that were already paid for. There is absolutely no reasoning with \[sensitive content hidden\]. For these reasons, I want to warn any company thinking about using them for payroll. Pros We switched to Proliant for the electronic onboarding and because our last payroll had poor customer service. The price was fair and their platform was user friendly. Our overall favorite service was the electronic onboarding feature. Cons We had a good customer service rep for the first 6 months. The next one was terrible. Then we got \[sensitive content hidden\]. She was better but dropped the ball several time in the past 18 months. We had to escalate the poor customer service up, which took speaking with multiple people to get resolution. Our 1095-A's for 2022 were not completed accurately despite spending a large amount of time trying to work Proliant on the accuracy. Ultimately, we decided to leave due to the poor customer service but it wasn't until we gave notice and left that their real character was reveled. We paid the three month penalty to the tune of $1600 and were given 30 days to download our payroll reports, which we did. They are currently holding our Personnel records including our W4's, I9's, job descriptions, employee handbook acknowledgment and various policy and procedures for ransom, trying to extort more money for access to our records. Our attorney reviewed the service agreement and the term payroll reports is all that is used in the 30 day clause. There is no definition of what happens to the electronic signature forms that were obtained and paid for already during our monthly service when they were signed. I am absolutely appalled that Proliant would keep such important records for any business. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Poor customer service and wanted better pricing. Alternatives considered [Viventium Software](https://www.capterra.com/p/161138/Viventium-Software/) Reasons for choosing Proliant I went with Proliant strictly because they were cheaper but believe me, I wish I had made a wiser choice knowing what I know now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/187093/Proliant/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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