# Page 4 | Proliant Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Proliant the right Benefits Administration solution for you? Explore 333 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/187093/Proliant/reviews --- Proliant 4.5 (333) [View alternatives](https://www.capterra.com/p/187093/Proliant/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Proliant ## Showing most helpful reviews Showing 76-100 of 333 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CC Ciaira C. HR Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "It just works the way its supposed to. " October 29, 2021 5.0 Its been great. The whole team has been a pleasure to work with. They made implementing the software super easy and even when I have minor changes to settings they are more than willing to accomodate. Pros Processing payroll is such an easy task now. I love how not complicated it is and the auto tests they run for errors. Cons I think a community portal is missing for annoucements and updates so that employees can engage with administrative posts AND learning and development section could be way better. The last software I had there were standard compliance and legal videos I could send out for training to my employees and track their status. Review Source SK Shirley K. Business Administrator Hospital & Health Care Used the software for: 2+ years ### "Everything You Need in One Place" May 24, 2023 5.0 Pros I like the ease of use and process flows i.e., benefits enrollments feed over to payroll. Cons Can't think of one at the moment, it has been a positive experience all around. Reason for choosing Proliant Integration and implementation process and training, plus teams to help get us set up and operating. Review Source JR Jessica R. Human Resources Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Review of Proliant." October 29, 2021 4.0 It has been a very good experience. Pros The integration of the system with other systems and ease of use. Cons The time platform is not as up-to-date and fully functional as we would like. Reason for choosing Proliant The determining factors were cost, prior experience, and functionality. Review Source NS Nancy S. Business Office Manager Hospital & Health Care Used the software for: 2+ years ### "DKC Review of Proliant" October 29, 2021 4.0 I would say that our experience has been a positive one. I have had some really great support people but they always seem to leave and we're left with some that aren't very helpful. I would like to see the training and support materials improved. They give you an overall understanding of what the tool does but, when you have an issue, it's really difficult to try and find the answer on your own. Pros Our implementation was very easy. Each of our implementation specialists were very engaged and knowledgeable and helpful during our implementation. The layout is is user friendly and the modules offered are all important aspects of the HR function. I also like the amount of tools provided. Cons While implementation was easy, the training to use the software was lacking. Watching someone go through a video of the modules wasn't as useful as being able to get into a testing site and actually use the software. I wish the guides were a little more user friendly. Sometimes it's hard to tell which guide the information I'm looking for is in. The help feature is nice but, when I tried to use it, it didn't provide me with the information I was looking for. Review Source CD Christopher D. Senior Accountant Food & Beverages Used the software for: 2+ years ### "Easy to use" November 3, 2021 5.0 I have worked with over 5 different payroll providers and Proliant is by far the best in all aspects. Pros It is very easy to use and is set up in a very practical manner. Cons I do not have really any dislikes, maybe that it makes me change my password as an admin to often. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Proliant Cost, customer service, sales service, and ease of use. The implementation process was presented and executed way better as well. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) We switched simply for a better product. Review Source JV Janice V. Office Administrator Law Practice Used the software for: 2+ years ### "Proliant - best choice for payroll management!" October 29, 2021 5.0 Proliant benefits our law firm "behind the scene". I'm probably the one that appreciates the support and efficiency the most. If the attorneys and staff are paid in a timely manner without glitches, everyone is happy, which takes a lot of stress off of me and allows me to be attentive to other issues in the law firm. Pros Proliant software is user friendly. Payroll is always direct deposited in a timely manner. Most of all I appreciate having a wonderful and attentive personal contact, \[SENSITIVE CONTENT\]. She is the best! \[SENSITIVE CONTENT\] handles all of my questions, reminds me to enter payroll if I get busy and forget it's the day to enter the information. Having a "person" helping me with the payroll aspect of my job is the best feature of Proliant, hands down!! Cons The Report feature. The Report Portal which keeps the payroll reports and archives is wonderful. Building reports is a bit challenging. I would like to have more pre-set reports. I may just need a tutorial on report building. Reason for choosing Proliant A trusted acquaintance in the restaurant business suggested Payday USA and if it was good enough for his three businesses, I knew it would handle our law firm. Review Source JE Jessica E. Human Resources Wholesale Used the software for: 2+ years ### "Proliant Review - Pittman Supply" November 3, 2021 5.0 Wonderful! Pros As a small business, we were looking for a system that would help streamline our payroll process, and decided to change from TAG Employer Services to Proliant at the end of 2017. The transition was seamless. Their team was very efficient, always available to answer questions, and made the process very easy for us. Even though our transition was completed a long time ago, the Proliant team continues to provide excellent customer service. They have online training modules, send out newsletters and make sure to be in contact with changing payroll laws and regulations. I never worry about missing an update and feel very lucky to have Proliant in my corner. Cons There's really nothing I dislike about this software Review Source Adel A. Owner Real Estate Used the software for: 1-2 years ### "Changed to Proliant and it was the best decision I made!" May 24, 2023 5.0 Overall, Proliant has been of great help to my business as I can focus on doing my job knowing they're taking care of the payroll. Pros As a small business owner it's nice to have tailored customer service. They are extremely helpful any time I have to call them with questions or concerns. Cons The onboarding process took a little longer that I would like, but afterwards it was smooth sailing from there. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Reason for choosing Proliant Proliant offered better value, it was also recommended by another user. Review Source LL Lacie L. Payroll Supervisor Environmental Services Used the software for: 6-12 months ### "Growing Company Looking to Reduce Emails and Automate Approvals" October 29, 2021 5.0 Pros Flexibility and price point were exactly what we were looking for in a payroll provider. Cons Integration with Intacct has been an issue when pushing and updating our employees data. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Proliant Better flexibility and they took on the responsibility of updating our employees with our current health insurance provider who does not do any EDI. Review Source NH Natasha H. Human Resource Associate Mental Health Care Used the software for: 1-2 years ### "Proliant multi use" March 11, 2024 5.0 Pros We use Proliant to onboard new staff, benefits and talent acquisition. Having everything in one tool is great, ease of use. Also helps our hiring managers within talent acquisition to be able to pull up resumes for their positions without waiting for HR to filter through. Cons That it logs me out quickly, wish it would stay logged in longer. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Unsure as I started after the purchase of Proliant. Review Source KV Kellie V. Practice Administrator Hospital & Health Care Used the software for: 2+ years ### "Proliant Review" November 8, 2021 5.0 Conversion from our previous payroll provider was seamless and efficient. The number one thing I like about Proliant is the customer service we receive. (\[SENSITIVE CONTENT\] is the absolute best!) Pros The onboarding and online benefit enrollment is a time-saving efficient tool. Employees find it user friendly and easy to navigate. Payroll and timeclock functions are efficient and easy to use. Cons The reporting feature is not the easiest to navigate; however, some of it may be user issues. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) The customer service was the major reason for switching. Review Source DG DeeDee G. Director of Human Resources Education Management Used the software for: 2+ years ### "Love the Proliant products!" November 8, 2021 5.0 I would give Proliant a 5 star review! Pros We love this product. We are thankful to have a dedicated representative to reach out to with any questions that we have. If she cannot help us, she knows who to contact to get the job done. We have used Proliant for several years and I do NOT want to change! Cons We are just now implementing the G/L feature and are excited about it. Reason for choosing Proliant Dedicated customer rep who knows us and always works hard to help us whenever we incur any issues. Love the Benefits integration and Onboarding. Review Source AE Audrey E. Senior Accountant Staffing and Recruiting Used the software for: 1-2 years ### "Proliant review" May 24, 2023 3.0 Our needs have outgrown the Proliant system. Pros It is very basic, uncomplicated. The reps are nice. Cons We have very little control over anything in the system. Many updates (i.e. terminations, updates to GL-related reports) require tickets to be submitted to Proliant support teams rather than allowing us to make the updates ourselves. The turn around time for Proliant support varies widely from a day to several months. Switched from [Auto Decision Platform](https://www.capterra.com/p/173166/ADP/) The basic version of ADP was very restrictive and not dynamic enough for our needs. Review Source AW Amy W. Finance Director Religious Institutions Used the software for: 1-2 years ### "Proliant is Wonderful" October 29, 2021 4.0 Our experience with Proliant has been very positive. The customer service they provide is top notch compared to other payroll providers. Pros Proliant has the best customer service out there in the payroll industry. The software is user friendly for the most part and has a lot of great features such as Time and Labor, PTO tracking, Performance Management, Benefits Administration etc. If there is something that is not included and they can figure out a way to make it happen, they will! Cons There are a few small things like having to change something in numerous places that can be a bit frustrating but overall not many cons. We have noticed that when updates are made, there are sometimes glitches that make a change in the system and then that needs to be fixed. Reason for choosing Proliant Ease of integration with Intacct, Customer Service, Cost Review Source AR Ashley R. Human Resources Wholesale Used the software for: 2+ years ### "Excellent payroll software" November 9, 2021 5.0 Excellent payroll solution, great for tracking benefits, scheduling and labor metrics. Pros Product is easy to use and integrates well with out existing platform. Cons Attendance On Demand is the time clock portion of the software and is a separate system. Occasionally run into issues between the two and need assistance to resolve. Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) ADP's product was not customizable and their customer service was terrible. Review Source TF Teresa F. CFO Aviation & Aerospace Used the software for: 2+ years ### "Switch from ADP" May 24, 2023 5.0 Pros Everything about Proliant has been easy compared to all other systems. User friendly & customer support is amazing!!! Cons I don't love that the Time & Attendance piece is a separate systems. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Customer Service for ADP was HORRIBLE & system extremely cumbersome. I dreaded calling customer support when I had an issue because it could take an hour & multiple people before anyone knew what to do. Review Source SP Sherry P. Firm Administrator Law Practice Used the software for: 1-2 years ### "Padgett Law Group - dissappointed performance" October 29, 2021 3.0 Difficult to get what we need as a Firm to management payroll and employee onboarding thru exit - employment cycle. I did appreciate the thoroughness of the COVID-19 FCPRA and PPP webinars Pros I was referred to Proliant as a system that would be able to perform like the other larger industry systems but at a lesser competitive cost. Cons Implementation was handled by company experts but transitioned to rep that was brand new and did not know the system would send copies of the ProLiant guide when we asked for help. Exceedingly difficult to contact the rep and have a verbal conversation. We finally were transitioned to another rep with more knowledge and excellent response time. Reporting capabilities do not meet our needs and Nova Time does not communicate directly with ProLiant Supervisor Hierarchy - changes must be made in both systems. Double work! I was never informed that Proliant used 3rd party vendors to provide services. Reason for choosing Proliant Cost and integration with Employee Navigator Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Looking for a Payroll and LMS Review Source DL Debra L. Director of HR Medical Practice Used the software for: 2+ years ### "Children's Health of Carolina, PA Review" October 29, 2021 5.0 I love ProLiant. It is easy to use and the customer service has been spectacular! Some to mention: \[SENSITIVE CONTENT\] are the best and have always been there when needed. Pros This software is very user-friendly. The training went very smoothly and it is nice to have your own go-to person when you need them. Cons Having to refresh in Time & Labor after working in it for a period of time. Reason for choosing Proliant No alternatives. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Too expensive, not having a set person to talk with in customer service. Review Source ET Emily T. HR Manager Hospital & Health Care Used the software for: 6-12 months ### "Proliant Review" February 28, 2023 3.0 We really enjoy our customer success manager but some of the implementation team members (specifically time and labor implementation) was difficult tow work with. Pros We really enjoy the time and attendance portion of the software. It is also easy to navigate clocking in and out. We also enjoy it from an administrative perspective and reporting is easy to navigate. Cons Not mobile friendly... this has been hard for our employees to adjust to. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Proliant Price and payroll navigation. Switched from [Namely](https://www.capterra.com/p/143606/Namely/) Payroll purposes - multi-state jurisdictions Review Source Phillip S. Accounting Manager Security and Investigations Used the software for: 2+ years ### "Fast Efficient Payroll Processor" May 24, 2023 4.0 Pros Their customer service team is knowledgeable, and very helpful. Cons The timekeeping software they have partnered with leaves a great deal to be desired Review Source JH Julie H. Human Resource Manager Food & Beverages Used the software for: 2+ years ### "Proliant software is at the Top" October 29, 2021 5.0 It take a lot less time to run payroll and if I have any problems my customer service rep, \[SENSITIVE CONTENT\], always has the answers. Pros It takes away a lot of the manual entering I used to do which leaves less room for error. Cons You have to scroll down and get to the bottom of the screen to save something. Reason for choosing Proliant The fees were lower for the same products and services. Switched from [prima:Time](https://www.capterra.com/p/131927/primaERP-Time-Tracking/) I had enter each employee's regular time, bonuses and incentives one by one. It left a lot of room for error and took quite a while to run. I then had to run the payroll checks in house. Review Source GW Gail W. Office Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Love this product!" October 29, 2021 5.0 Overall, I LOVE Proliant. Even on the more challenging days of payroll (LOL) I am able to process payroll in a relatively short amount of time (providing everything works like it should. This is a fabulous payroll system. Pros Once I got the hang of navigating in Proliant, it is actually quite easy for me to process payroll! This is my first experience processing payroll in my job, and having a software like Proliant makes the job so smooth. Thankfully I have a great relationship with \[SENSITIVE CONTENT\]. They have helped me so much when I have encountered issues!!! I think at this point I have them on speed dial. Cons It can be a bit difficult when there is an issue. In my experience in my current role, I came into the process after the software had already been installed. There was quite a few 'back of the house' errors that happened as our program was set up that we encountered as I was trying to process payroll. It was very stressful!!! Review Source TI Tracy I. Office Manager Construction Used the software for: 2+ years ### "Best Payroll Company" November 3, 2021 5.0 I absolutely love working with everyone. Having a designated support person is key. Pros ease of use and the number of resources within the software Cons That the jobs in Quickbooks cannot be populated in Proliant so that employees can clock into a specific job. This would be a game changer. Please look at how Quickbooks Time does it Reason for choosing Proliant A rep reached out to us. She had worked with our insurance broker at the time. Review Source TS Tonya S. Human Resource Manager Consumer Goods Used the software for: 1-2 years ### "Some frustrations with good stuff" October 29, 2021 3.0 Setup was awesome! Very knowledgeable staff helping through setup, but your account managers seem to not be nearly as helpful. Reports are very limited or hard to find specific things you're looking for. Pros The online factor is a definite plus and we like the mobile app. Cons There really wasn't a great training. Lots of access to online training materials, but sometimes it's difficult to find the training document that specifically answers your question, so you spend entirely too much time searching for an answer. Not a fan at all of the reports! Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Proliant Salesman, price, ease of use Review Source JB John B. HR Consultant Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Proliant is a Plus" March 3, 2023 5.0 Proliant's service team is fantastic. Other systems I have used do not respond promptly and are much less helpful when they do respond. Pros The best part of using Proliant is the dedicated service team. They respond promptly and are extremely helpful. Cons We recently implemented the Benefits Advisor tool and the implementation was difficult. Now that it is implemented, it is great. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Proliant Price and ease of use were better with Proliant Review Source Similar Products Featured