--- title: "RETAINOO Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RETAINOO Software - reviews, pricing plans, popular comparisons to other Salon products and more." source_url: "https://www.capterra.com/p/187098/RETAINOO/" page_type: "product" language: "en" --- # RETAINOO Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RETAINOO ## What is RETAINOO ? Cloud based Salon Software & online marketplace with integrated app (android & IOS) platform. Personalised app views for CLIENTS, OWNER, MANAGER & STAFF. Features include in-app & online appointments with automated notifications, reminders & no-show warnings, custom loyalty program, inventory management, point of sales, highly targeted in-app marketing promotions, general salon publications, in-app texting, powerful Listings & Reviews solution to enhance online presence. ## What is RETAINOO used for? [Salon](https://www.capterra.com/salon-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$30 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RETAINOO ?[Manage this product listing](https://www.g2.com/products/retainoo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RETAINOO 5.0 (4) VS. [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price A$30 Per User, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.6 (3,655) Value For Money 4.8 (4) Value For Money 4.6 (3,264) Customer Service 5.0 (4) Customer Service 4.6 (3,284) ## RETAINOO alternatives [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [5.0 (346)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (390)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [You'reOnTime](https://www.capterra.com/p/133033/You-reOnTime/) [4.9 (47)](https://www.capterra.com/p/133033/You-reOnTime/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133033/You-reOnTime/) ## FAQs about RETAINOO Overview ### What company size and specific industries is RETAINOO built for? RETAINOO is designed for local small businesses, especially hair and beauty salons, spas, beauty clinics, food businesses, restaurants, doctors, clinics, dealerships, and property agents. It is aimed at small, local service providers across personal care, healthcare, hospitality, automotive, and real estate sectors. Features and Usability ### What are the key features of RETAINOO ? RETAINOO offers appointment scheduling and booking management, plus calendar management with calendar sync and recurring appointments. It also includes client and customer databases, client portal access, reminders and confirmations, inventory management, point of sale, electronic payments, real-time reporting, and third-party integrations. Integrations ### Which third-party tools and platforms does RETAINOO integrate with? RETAINOO integrates with Mailchimp. Getting Started and Support ### What training and onboarding options does RETAINOO offer? RETAINOO provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided training, webinars cover group instruction, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does RETAINOO offer? RETAINOO offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer support feedback is available in the catalog, so support quality, response times, and helpfulness are not described here. Users can rely on the listed channels for assistance and self-service information. ## Features AI summary Based on 2,183 Salon reviews Capterra data shows that buyers of salon software rank the following features as their top priorities: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) RETAINOO supports all three features that reviewers value most: **Appointment Scheduling**, **Calendar Management**, and **Confirmations/Reminders**. Together, these capabilities help salons book services efficiently, keep staff calendars organized, and reduce no-shows through timely client communication, allowing teams to manage daily operations with less manual work and deliver a more consistent customer experience. Confirmations/Reminders 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Online Booking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Client Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Point of Sale (POS) 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Appointment Scheduling 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Client Profiles 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record client information and feedback RETAINOO 42 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customizable Branding: Add customized logos and colors to align with company branding - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Salons and Spas: Specific for use in spas and salons - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.5 (4) 4.5 Based on 4 reviews ## Pricing Value for money 4.8 (4) Free Version Basic A$30.00 Per User,Per Month Value for money 4.8 (4) 4.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AQ Adil Q. Operation manager Hospitality ### "Retainoo helped me retain my customers " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 23, 2022 Pros Retainoo is a wonderful tool, it had helped me retain my customers by keeping in touch with my customers and reminding them w when they're next visit was due. Clients at the time of booking knew how much it would cost and which staff member is available. Cons I haven't seen any thing lacking in it yet. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 30, 2022 Thanks Agil Q, we appreciate you like our solution. We are always adding new and exciting features. Try our listings & reviews solution to get new clients without spending money on ads on www.grow.retainoo.com AK Aman K. Directo Health, Wellness and Fitness ### "Best Retail software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2020 I joined Retainoo for free trial for 30 days but couldn’t have imagined my business without it, at home I can have all the access to what’s happening at the store. Help is just a text away when needed. \[SENSITIVE CONTENT HIDDEN\] and team are always pro active to solve any issue even after the working hours. Pros It’s very easy to use and I have all the access on my phone to see what's happening at the store. Cons I like everything about it so nothing to dislike it. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor September 24, 2020 Deam Aman, we thank you for your kind words and we feel great that you love out solution. We are working to add many new innovative and exciting features to improve your experience even better. Stay tuned and thank you again. JL Jessica L. Store manager Consumer Services ### "Everything in one platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 29, 2020 I have been using Retainoo for over 6 months. It has been great especially the service team. They take action quick to solve your problem. Especially for whom not good at software and you looking for a platform to enhance your business, go for Retainoo. Pros Retainoo is very easy to use. What I like about Retainoo is the service team always listen to our feedback and improve the features. The features include booking, client service history, sales and staff reports, POS, marketing, inventory management and more... It is base on monthly fee and no hidden fee. I compared to different similar software before I started my business. Luckily I found Retainoo and Zaib who is service manager is extremely patient to me. I highly recommend this software which would make you running your business much much easier! Cons The app and the platform can be more designable. The app looks bit boring. Reasons for choosing RETAINOO I found Retainoo at Sydney Beauty Expo. I was determined to go for Phorest. The team was amazing friendly who approach me and explain me the app in deep details. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 25, 2020 Dear Jessica, thank you for providing your kind feedback. We are really happy that you are getting value from using our solution and we look forward to keep providing a great customer experience. We certainly have some new features coming really soon and I am sure you will like our solution even more. Many thanks again. MZ Masooma Z. Owner Health, Wellness and Fitness ### "Simply love this software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2019 Absolutely loving all features of the software and apps. It has made my life as an owner so much easier and I feel so much more empowered to manage my business and connect and engage with my clients so easily. Pros Personalized Apps for myself and our clients. I have been thinking about this for a long time and I was blown away when I found out Retainoo had it all setup and ready to go. I feel much more engaged and connected with my clients now. It has also reduced my staff time on managing appointments. I love the ability to view each and every appointment and transaction happening at my salon even when I am not there. This is superb. Cons I would love the ability to manage my employees wages in the same system. This is not there at the moment but the company have said it will be coming soon. Alternatives considered [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 9, 2019 Hi Masooma, thanks for your kind response. We appreciate that you are getting value out of our solution. We also thank you for your suggestion. Please note that we are rolling out our employee commission management feature very soon. Stay tuned. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.