--- title: "Reflect CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Reflect CRM Software - reviews, pricing plans, popular comparisons to other Sales Tracking products and more." source_url: "https://www.capterra.com/p/187124/Reflect/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Reflect CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Reflect CRM Software ## What is Reflect CRM Software? Create a centralized database of customer information with Reflect to help make better-informed business decisions and improve customer loyalty. CRM Customer Software consolidates customer information across an organization to help increase customer satisfaction and loyalty. This gives businesses more complete insight into their clients and customers and helps front-line employees make faster, better-informed decisions. ## What is Reflect CRM Software used for? [Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Mac CRM](https://www.capterra.com/mac-crm-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $24.99 Per User, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Reflect CRM Software?[Manage this product listing](https://www.g2.com/products/reflect-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Reflect CRM Software 3.0 (2) VS. [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $24.99 Per User, One Time Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.5 (4,394) Value For Money 3.5 (2) Value For Money 4.3 (3,522) Customer Service 3.0 (2) Customer Service 4.4 (3,532) ## Reflect CRM Software alternatives [4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.7 (522)](https://www.capterra.com/p/230567/360Learning/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about Reflect CRM Software Overview ### What company size and specific industries is Reflect CRM Software built for? Reflect CRM Software is designed for small to mid-sized businesses that want full CRM functionality without the cost of premium systems. The vendor description does not name specific industries, so it appears to suit general business use across a range of sectors that need an affordable customer relationship management tool. Features and Usability ### What are the key features of Reflect CRM Software? Reflect CRM Software offers CRM, contact management, customer database tools, and interaction tracking for recording customer activity. It also includes campaign management, quotes and estimates, reminders, and mobile access for handling contacts and sales tasks across devices. Getting Started and Support ### What training and onboarding options does Reflect CRM Software offer? Reflect CRM Software provides documentation for training and onboarding support. This format gives users written reference material for learning product features, reviewing setup steps, and checking information as needed during implementation and ongoing use. Getting Started and Support ### What customer support options does Reflect CRM Software offer? Reflect CRM Software provides Email/Help Desk support and a Knowledge Base for self-service help. With no reviewer feedback available on support experiences, there is no basis to assess response speed, helpfulness, or common frustrations. Users can rely on the listed channels for product assistance. ## Features AI summary Based on 5,061 Sales Tracking reviews According to Capterra reviewers, these are the sales tracking features buyers prioritize most when evaluating a solution: - **Sales Pipeline Management** (**51%** of reviewers rated this feature as critical) - **Lead Management** (**46%**) - **Reporting/Analytics** (**39%**) Reflect CRM Software focuses on other areas of sales tracking rather than the highest-priority features listed above. Based on the available coverage data, the product’s included capabilities are not specified here in enough detail to outline them individually. Buyers evaluating Reflect CRM Software may want to review its current feature set closely to confirm how well it fits their sales process and reporting needs, helping teams choose a system that matches their day-to-day workflow and customer management requirements. Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Interaction Tracking Track interaction history by documenting conversations for contacts Mobile Access Access software remotely via mobile devices Reflect CRM Software 8 features ### All Features - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Interaction Tracking: Track interaction history by documenting conversations for contacts - Mobile Access: Access software remotely via mobile devices - Quotes/Estimates: Generate quotes or estimates for customers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity --- Get Advice We can help you find the software with the features you need. Features 2.5 (2) 2.5 Based on 2 reviews ## Pricing Value for money 3.5 (2) Free Trial Free Version Basic $24.99 Per User,One Time Value for money 3.5 (2) 3.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 3.0 Based on 2 reviews Filter by rating Counts reflect reviews available in this feed. 5(0) 4(1) 3(0) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful CO Consultant Consultant Used the software for: 3-5 years ### "Great product for the price." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 October 6, 2016 I was looking for an affordable CRM product for a small company. Like many small companies, 80% of the business comes from 20% of your customers so their need is a good CRM program that can be used to manage important information about their current customers. They do not need all the bells and whistles offered but never used in many of the current CRM programs. They need to manage information that will help them manage current customers. This program enables users to link documents to the customer so communications and jobs done can be linked and used for concise follow-up and management. The need to pay a monthly fee for say, even 6 users, three of which are not sales is unreasonable. This program gets the job done and future changes will likely add other desirable features. Pros Easy to use and configure to my customers needs. Cons Having experience with other CRM programs, it would be nice to have some ability to sort the data by sales person so each sales person would only see their customers. SM Sales Manager Sales Manager Used the software for: 3-5 years ### "Does not work anymore" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 January 10, 2023 Extremely frustrated! Pros It was working for a few years and I had to reinstall it and now it does not work!. Cons I can not add new contacts, I tried many times and I'm now frustrated!.Not recommended!. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.