--- title: "Shoplogix Smart Factory Platform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shoplogix Smart Factory Platform Software - reviews, pricing plans, popular comparisons to other Capacity Planning products and more." source_url: "https://www.capterra.com/p/187166/Shoplogix-Smart-Factory-Platform/" page_type: "product" language: "en" --- # Shoplogix Smart Factory Platform Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Shoplogix Smart Factory Platform ## What is Shoplogix Smart Factory Platform? Shoplogix is a smart, scalable platform trusted by manufacturers worldwide for over 20 years. It transforms real-time machine and production data into actionable insights, helping teams uncover hidden losses and drive rapid ROI. Features include intuitive visual dashboards, integrated analytics, and real-time alerts for fast, informed decisions. Shoplogix connects to any machine type, tracking downtime, scrap, throughput, and setup stages. Operators and managers can quickly spot issues, launch action plans, and improve efficiency on the fly. With built-in continuous improvement tools and seamless scaling from one line to multi-plant operations, Shoplogix empowers your team to eliminate bottlenecks, boost OEE, and achieve lasting operational excellence. ## What is Shoplogix Smart Factory Platform used for? [OEE](https://www.capterra.com/oee-software/)[CMMS](https://www.capterra.com/cmms-software/)[Capacity Planning](https://www.capterra.com/capacity-planning-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10000 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shoplogix Smart Factory Platform?[Manage this product listing](https://www.g2.com/products/smart-factory-suite/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shoplogix Smart Factory Platform 4.0 (3) VS. [4.8 (82)](https://www.capterra.com/p/187341/Evocon/reviews/) Starting Price $10000 per user, per month Starting Price $209 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (3) Ease Of Use 4.8 (290) Value For Money 4.3 (3) Value For Money 4.7 (117) Customer Service 4.7 (3) Customer Service 4.9 (284) ## Shoplogix Smart Factory Platform alternatives Highest Rated [4.9 (19)](https://www.capterra.com/p/125475/QT9-ERP/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (17)](https://www.capterra.com/p/13527/BatchMaster/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [DELMIAWorks](https://www.capterra.com/p/103908/IQMS-ERP-Software/) [4.1 (291)](https://www.capterra.com/p/103908/IQMS-ERP-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/103908/IQMS-ERP-Software/) ## FAQs about Shoplogix Smart Factory Platform Overview ### What company size and specific industries is Shoplogix Smart Factory Platform built for? Shoplogix Smart Factory Platform is designed for manufacturers in the automotive, food and beverage, industrial packaging, steel services, and consumer packaged goods sectors. The vendor description does not specify a company size, but the product is clearly aimed at manufacturing organizations in these industries. Features and Usability ### What are the key features of Shoplogix Smart Factory Platform? Shoplogix Smart Factory Platform offers MES functions for manufacturers, plus monitoring and performance management features. It includes real-time monitoring, real-time analytics, downtime tracking, production tracking, and quality control. Customizable dashboards and reports, alerts/notifications, root cause analysis, and historical trend analysis support reporting and operational analysis. Getting Started and Support ### What training and onboarding options does Shoplogix Smart Factory Platform offer? Shoplogix Smart Factory Platform provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online options support guided instruction, webinars cover topic-based learning, and documentation offers written reference material for setup and feature review. Getting Started and Support ### What customer support options does Shoplogix Smart Factory Platform offer? Shoplogix Smart Factory Platform offers Email/Help Desk, Phone Support, and Chat. No reviewer feedback is available about support quality, response times, or ease of getting help, so user experience with support cannot be characterized from the catalog data. ## Features AI summary Based on 306 Capacity Planning reviews Capterra reviewers highlight these as the features buyers care about most when comparing OEE software: - **Compliance Tracking** (**69%** of reviewers rated this feature as critical) - **Performance Metrics** (**44%**) - **Downtime Tracking** (**56%**) Shoplogix Smart Factory Platform includes **Performance Metrics** and **Downtime Tracking**, giving manufacturers visibility into equipment output and production interruptions. However, it does not include **Compliance Tracking**. Instead, it offers other important capabilities that reviewers also value, including **Real-Time Monitoring** (**53%**), **Data Visualization** (**47%**), and **Real-Time Analytics** (**38%**). These features help teams spot issues as they happen, understand trends more clearly, and make faster production decisions, helping businesses improve efficiency and reduce unplanned downtime. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Benchmarking Compare key metrics for the business against prominent players in the industry Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Cost Tracking Process to track, record, and analyze expenses that occurred over the entire duration of a given project Customizable Dashboard Alter the layout and content of dashboards Shoplogix Smart Factory Platform 22 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Benchmarking: Compare key metrics for the business against prominent players in the industry - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Downtime Tracking: Track unplanned equipment or network failures - For Manufacturers: Intended to be used by manufacturers - Historical Trend Analysis: Review data from past periods to reveal recurring tendencies - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Root Cause Analysis: Identify and analyse the reasons behind accidents - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.3 (3) 3.3 Based on 3 reviews ## Pricing Value for money 4.3 (3) Basic $10,000 Value for money 4.3 (3) 4.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 4.0 Based on 3 reviews Filter by rating 5(1) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SL Shawn L. Production Support Manager Pharmaceuticals ### "Whiteboard Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 September 16, 2019 Pros Realtime visual dashboards for each work center or the whole site. Cons Lack of ability to do trending/filtering/searching. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Mark S. General Manager Packaging and Containers ### "Visual Factory" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2019 Significant gains in OEE have reduced labor costs by 15%. Pros Real-time data to drive the CI activities in the plant. Reduction of overtime by improving OEE makes the ROI extremely quick Equipment downtime information to drive CAPEX justification. Cons Some of the new updates are slow to come. Reasons for choosing Shoplogix Smart Factory Platform Customer executive and his presentation along with others and his technical expertise. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DC Darren C. Dir, Ops, Mechatronics Americas Automotive ### "Closures/Mechatronics - Magna " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 28, 2019 not used yet- discussions started Pros 1\. very good support from our rep 2. good support for group on global OEE report weekly - tailored for our needs 3. willing to listen and change 4. can see immediate result to customers (operator staff) instantly - gives credence to tps rules as positive results to training an be seen quickly and adoption in tps becomes easier Cons a) backend software is not intuitive and hard to use without training b) sometimes hard to get data for large timeframes easily c) sometimes hard to make daily/weekly/monthly emails to team to point them to correct data streams d) phone app is useless - need to use on chrome to use on phone 1) need to make data range data crunches on whiteboard view so all users can get to data simpler 2) need to make loading of cells, moving of cells, changes to rates easily from whiteboard view 3) need to fix phone app so it works on apple products Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.