# Page 5 | SmarterQueue Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is SmarterQueue the right Social Media Management solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/187198/Smarterqueue/reviews

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SmarterQueue

4.8 (134)

[View alternatives](https://www.capterra.com/p/187198/Smarterqueue/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of SmarterQueue

## Showing most helpful reviews

Showing 101-125 of 134 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DS

Donna S.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Social Media Streamline"

September 6, 2022

5.0

This has been a gamechanger for us. We are happy with our experience and the software.

Pros

Evergreen posting. User-friendly. Hashtag search tool.

Cons

I can't post videos to stories or reels on Instagram.

Review Source

Response from SmarterQueue

September 13, 2022

Hi Donna, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're happy to hear that you're enjoying SmarterQueue and that you're taking full advantage of all its amazing features to keep your social media presence active. We also greatly appreciate your feedback and I'm happy to say that direct publishing for Reels is actually now available - you can find "Reel" as an option under Post Type when you select Instagram in your Post Editor. Thanks again for sharing your review!

RW

Ron W.  
Public Relations Consultant  
Public Relations and Communications  
Used the software for: 6-12 months

### "First year review"

June 16, 2022

4.0

It took a while to transition from Hootsuite, and I thought it was easier to track multiple posts using that software.

Pros

Pricing, though I wish they had a monthly option.

Cons

Would like an American (Monday-Sunday) setting.

Review Source

Response from SmarterQueue

June 22, 2022

Hi Ron, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're happy to hear that you're enjoying SmarterQueue and that we were a good alternative for you when your previous choice didn't work out anymore. We also greatly appreciate your feedback and feel like we can help more. Especially with pricing, as we do offer a monthly option, we recommend you check it out here: https://smarterqueue.com/pricing It's great to hear that we are working out for you and please do reach out to us at hello@smarterqueue.com if you ever need help.

MS

Malcolm S.  
Director  
Events Services  
Used the software for: 2+ years

### "Time Saver"

February 8, 2021

5.0

Pros

This software saves us hours every week and has made it easy for us to manage 20 Facebook, Twitter and Instagram platforms

Cons

There is very little I dislike about the product. Nothing worth mentioning here

Review Source

Response from SmarterQueue

February 16, 2021

Hi Malcolm, Thanks for taking the time to share your review, we appreciate it! It's so great to hear that your experience with SmarterQueue has been so positive and that you're saving so much time. We hope you will continue to depend on us for your Social Media presence and we welcome any feedback you might have in the future.

FC

Frances C.  
Business Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great App!"

August 7, 2020

5.0

Pros

This app offers easy integration with social media platforms and offers the added option to multi-post evergreen blog posts and inspirational messages.

Cons

I supposed a chat feature would be good for when I have issues with the app.

Switched from

[SocialOomph](https://www.capterra.com/p/150143/SocialOomph/)

SocialOomph's integration was difficult for LinkedIn and it's publishing was unreliable. It's publishing to Twitter was also unreliable.

Review Source

Response from SmarterQueue

August 18, 2020

Hi Frances, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so happy to hear that you've found it easy to integrate your social media with SmarterQeueu and that you're enjoying all the great features at your disposal, including Evergreen recycling. We also appreciate your feedback on how we can support you more. We do have a Live Chat option available under the 'Get Help' button (the 'Ask' option), in the lower-right corner of the Dashboard. While we're a small team and aren't always available, we try to take chats every day. It's great to hear that we are helping you so much, and thanks again for sharing your review!

CB

Carl B.  
President  
Human Resources  
Used the software for: 6-12 months

### "Great Value That Delivers Results"

June 29, 2020

5.0

I am trying to expand my social reach across multiple platforms using an automated delivery system while still delivering quality content.

Pros

The ability to organize my social media by category along with a master weekly plan for delivery, including evergreen content. I also love the ability to create multiple variations of content and images for evergreen content.

Cons

I can't think of anything. Perhaps when I use it more, I will find things I could recommend.

Review Source

Response from SmarterQueue

July 8, 2020

Hi Carl, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so happy to hear that we're helping you organize your social media presence and that you're successfully using all these features. We're also thrilled that you're taking full advantage of the Variations feature to keep your content levels high and test what's working. Thanks again for sharing your review!

RG

Rica G.  
Social media manager  
Internet  
Used the software for: Less than 6 months

### "SmarterQueue - a game changer!"

August 24, 2022

5.0

Pros

I like that the software makes a post evergreen and that it let's you categorize your posts. It helps me organize my posts and make sure that we consistently provide different types of posts.

Cons

It would be good to have more information on the help section.

Review Source

Response from SmarterQueue

August 30, 2022

Hi Rica, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so happy to hear that SmarterQueue is turning out to be such a good fit for you and that you're nailing categorizing your Evergreen content. We also appreciate your feedback and we'll make sure to work more on our support content. Thanks again for sharing your review!

JM

Jen M.  
Business Owner  
Retail  
Used the software for: 2+ years

### "My thoughts"

July 16, 2020

3.0

Pros

Repurposing content. Scheduling across platforms. analytics.

Cons

I struggled to get Instagram working until recently.

Reason for choosing SmarterQueue

It did what i wanted it to do. After my initial free trial I was contacted about starting to pay. I explained Id suffered a sudden bereavement which had impacted on my ability to use the trial. I got a quick and personal response from an actual person who increased my free trial. They also kept in touch and appeared to care which was reassuring during a very difficult time. Since the C19 pandemic again I have been given free use of the software and a staggered return to paying my subscription. I think this goes a long way to gaining trust and respect from my business to yours and vice versa. Thank you x

Review Source

Response from SmarterQueue

July 28, 2020

Hi Jen, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're happy to hear that SmarterQueue has been helpful and that we've been able to support you when needed. We're just as happy to receive any feedback you might be willing to share with us on what we could do to make SmarterQueue better. Thank you again for sharing your review!

AL

Amy L.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Always Learning"

March 13, 2023

5.0

I'm always learning something new! I wish there could be a support call included once a month in the package to help trouble shoot some of the road bumps I come across.

Pros

I love that I can schedule posts to the platforms we use directly from one place. I much prefer spending a focused amount of time setting up the posts and then I can forget about it and let SmarterQueue do the work.

Cons

I'm always learning something new! I wish there could be a support call included once a month in the package to help trouble shoot some of the road bumps I come across.

Review Source

Response from SmarterQueue

March 14, 2023

Hi Amy, Thanks for taking the time to share your thoughts on SmarterQueue, we truly appreciate your review! We're so happy to hear that SmarterQueue is such a good fit and you're taking full advantage of all our time-saving features. We also really appreciate you sharing your feedback with us. We love hearing how we can make SmarterQueue better. It's great to hear that we are helping you so much, and thanks again for sharing your review!

Alexander S.  
Community Manager intern  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Integral analysis and planning suite"

September 11, 2020

4.0

Pros

Great automation potential, with the possibility to analyse stats per cycle for "evergreen" posts Very complete statistics about performance per schedule, in order to modify the posting plan

Cons

Not able to skip queued posts ; I always have to "pause all publishing", which is not practical, and doesn't work as it should

Review Source

Response from SmarterQueue

September 15, 2020

Hi Alexander, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're very happy to hear that you're enjoying the automation capabilities of SmarterQueue and that you're taking full advantage of Analytics to keep your Posting Plan running smoothly. We also truly appreciate the feedback you provided on how the Queue could work better for you. It's great to hear that we are helping you so much, and thanks again for sharing your review!

Simon W.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Amazing social media product"

August 28, 2019

5.0

A absolute set up in my business model and would not be without it!

Pros

I now just have to create evergreen content - upload and forget all about it!

Cons

It would be great if some of the content is coming to an end of the cycle that you could be made a aware to decide if you would like it to continue.

Review Source

Response from SmarterQueue

July 1, 2020

Hi Simon, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're glad to hear that Evergreen has helped you so much with your social strategy We're always working on new improvements so we'll be sure to take your notes into account. Thanks again for sharing your review!

SF

Sarah F.  
writer  
Media Production  
Used the software for: Less than 6 months

### "Intuitive and effective"

July 16, 2020

5.0

I used SmarterQueue for half of my social media posting and am happy with the way it has increased traffic to the site.

Pros

The software is intuitive in that it prompts you to add more posts and time slots if you don't have enough variety. It's effective in that it does a lot of the posting work for me, leaving me to focus on engagement. This software is value for money for one brand.

Cons

It's gets expensive to add all social media pages/profiles. I suggest a discounted rate for adding more than four profiles/pages if you're already a customer. I have 12 and it gets expensive to add more than four.

Reason for choosing SmarterQueue

It's a better product

Review Source

Response from SmarterQueue

July 24, 2020

Hi Sarah, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! It's amazing to hear that you're enjoying SmarterQueue and that you are finding it intuitive and helpful in determining how to vary your content. We also truly appreciate the feedback on the pricing that you provided. We constantly look for ways to make SmarterQueue better, pricing included, so do check our Plans Page to see if the options for building a Custom Plan could help you. It's great to hear that we are helping you so much, and thanks again for sharing your review!

GB

Greta B.  
Owner  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Take Notice!"

June 18, 2020

5.0

Smarterqueue provides me a complete tool to make my social media platform and footprint viable and impacting.

Pros

Ease of use. Automation. Recycling content. Tracking and interaction of content. Content storage. Continual development to meet the evolving needs of their users.

Cons

Sometimes the recycling of the content becomes confusing for me.

Switched from

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

More options and interactive capabilities.

Review Source

Response from SmarterQueue

July 7, 2020

Hi Greta, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! It's so great to see that you are finding so many features useful and that SmarterQueue is able to provide everything that you need. We want to thank you for the feedback as well. It's very helpful when customers share what could be improved, so we've taken note of your feedback on Evergreen. It's great to hear that we are helping you so much, and thanks again for sharing your review!

DW

Dana W.  
Owner  
Education Management  
Used the software for: 2+ years

### "Best Bang for the Buck"

March 12, 2021

5.0

My experience with SmarterQueue is beyond exceptional. I love the ease and use for my business through 95% of my platforms.

Pros

In all honesty, I love everything. The ease of use is exceptional for me.

Cons

There is nothing wrong with the softwared.

Switched from

[Planoly](https://www.capterra.com/p/213003/PLANOLY/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

The pricing, the ease of scheduling and the use for my various platforms.

Review Source

Response from SmarterQueue

March 29, 2021

Hi Dana, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so happy to see that you're finding SmarterQueue so easy to use and that it's working so well for your business. It's great to hear that we are helping you so much, and thanks again for sharing your review!

JH

Joy H.  
Owner  
Internet  
Used the software for: 6-12 months

### "The best value of any I tried"

December 21, 2021

5.0

Really delighted with it after testing many other products. It's saved me hours.

Pros

The most important feature I was looking for was the ability to recycle ever-green posts. Other software either didn't have this or was out of the price range of me as a sole trader. The user interface is so intuitive.

Cons

I can't actually think of anything I dislike!

Reason for choosing SmarterQueue

Ever-green posts and ease of use and affordable for sole trader.

Review Source

Response from SmarterQueue

January 6, 2022

Hi Joy, Thanks for taking the time to share your review! It's so great to hear that your experience with SmarterQueue has been so positive and that you're taking full advantage of our time-saving features. We really appreciate your review and are here to help if you never any support!

AW

Andrew W.  
Author  
Writing and Editing  
Used the software for: Less than 6 months

### "Smarterqueue"

July 26, 2022

5.0

Far better than most

Pros

Programmable and easy to use. Better than other products I have tried.

Cons

Sometimes difficult to link to social media sites

Review Source

Response from SmarterQueue

July 29, 2022

Hi Andrew! Thanks for taking the time to share your thoughts on SmarterQueue, we really do appreciate your review! We're so happy to hear that you find SmarterQueue so useful and easy to use, and we hope that you are enjoying taking full advantage of all of our great time-saving features. We also really appreciate your feedback too and we do pass this on and keep track of all comments on how SmarterQueue can be improved. It's great to hear that we are helping you so much, and thanks again for sharing your review!

LT

Lydia T.  
Founder  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Smarterque Review for Online Healthcare Business"

June 11, 2020

5.0

Positive experience.

Pros

The customer support team genuinely cares about helping their users. The interface is user friendly and stays up to date w/ the social media platform rules.

Cons

Small learning curve setting evergreen posts, but the team was helpful.

Review Source

Response from SmarterQueue

July 7, 2020

Hi Lydia, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so happy to hear that you're getting along with the interface and that we were able to support you when you needed a bit of help to figure things out. We're also grateful for the feedback on the difficulties you've encountered setting up Evergreen. We truly appreciate all feedback. Thanks again for sharing your review!

MB

Maryke B.  
CEO  
Alternative Medicine  
Used the software for: 6-12 months

### "Brilliant Sofware!"

August 24, 2022

5.0

I realized that it definitely saved me a lot of time.

Pros

I love how easily it integrates into my business, it saves me a lot of time.

Cons

This is however NOT just SQ's problem, but I wish that posting on profile was available. :)

Review Source

Response from SmarterQueue

August 30, 2022

Hi Maryke, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so happy to hear that SmarterQueue is working out so well for you and that you're able to save so much time with its help. We also appreciate your feedback on how it could be better. We'd love to implement more and more features, but for some, as you know, we are stopped by limitations from the social platforms themselves. Thanks again for sharing your review!

RP

Regina P.  
Owner  
Program Development  
Used the software for: 6-12 months

### "So happy I made the decision"

March 13, 2023

5.0

Makes keeping up with posts easy.

Pros

Able to turn 1 post into 7 posts simply by adding alternative images and changing words for 1 single entry.

Cons

I don't really understand the posting plan and end up with several posts within the same timeslot.

Review Source

Response from SmarterQueue

March 28, 2023

Hi Regina, Thanks for taking the time to share your thoughts on SmarterQueue, we truly appreciate your review! We're so happy to hear that SmarterQueue is such a good fit and you're taking full advantage of all our time-saving features. We also really appreciate you sharing your feedback with us. It's great to hear that we are helping you so much, and thanks again for sharing your review!

JM

Joanne M.  
Virtual Assistant  
Executive Office  
Used the software for: I used a free trial

### "Time saving and consistency in showing up"

July 8, 2020

5.0

It's made a huge difference to my business, making sure I am putting out content on a regular basis and that it doesn't take too much of my time to do.

Pros

I absolutely love the feature to pull in my blogs (and those) of others and share direct to my social channels, and being able to personalise channel to channel. I also love that posts can be recycled, saving huge amounts of time in uploading every month, and also preventing me forgetting or not having the time to do it

Cons

I haven't got my head around categories yet or the calendar, maybe that could be explained more in the sequence of emails at the start?

Switched from

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

I just wasn't uploading stuff as I ddn't have the time

Review Source

Response from SmarterQueue

July 17, 2020

Hi Joanne, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so happy to hear that you're taking full advantage of our importing capabilities for blogs and that you're saving time with the help of Evergreen. We also really appreciate your feedback on how to make SmarterQueue easier to set up and what resources would help more in the beginning. It's great to hear that we are helping you so much, and thanks again for sharing your review!

DN

Deborah N.  
owner  
E-Learning  
Used the software for: 1-2 years

### "Great value"

August 17, 2020

5.0

It has saved me a ton of time and money by being able to put my evergreen posts in a loop rather than fighting through a spreadsheet.

Pros

SmarterQueue is pretty intuitive, so I needed to "learn" very little to start using it.

Cons

n/a -- I love it! I can't think of anything I don't like.

Reason for choosing SmarterQueue

less expensive and did just as much if not more than Meet Edgar

Review Source

Response from SmarterQueue

August 27, 2020

Hi Deborah, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so happy to hear that you found SmarterQueue intuitive and that you were able to get set up and running so quickly. We love hearing how our customers are benefiting from SmarterQueue and how it's saving you time and money. It's great to hear that we are helping you so much, and thanks again for sharing your review!

EM

Erin M.  
Executive Coach  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Getting Started with Smaerterqueue"

March 12, 2021

5.0

It is refreshing to see the company go so above and beyond to help the client.

Pros

I was a user turned administrator and wasn't sure where to begin. The team at Smarterqueue was quick to respond and give me a personal demo to answer all of my questions! Vlad was clear and patient with my questions.

Cons

At first it seemed pretty complex. I wasn't sure where to go and how to view all of the content. I am still learning this and feel more comfortable.

Review Source

Response from SmarterQueue

March 29, 2021

Hi Erin, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so happy to hear that you're feeling more and more comfortable with SmarterQueue, that we were able to support you when you needed it, and that you're taking full advantage of the service. We're also thankful for your feedback on how SmarterQueue can be better. It's great to hear that we are helping you so much, and thanks again for sharing your review!

PH

Patricia H.  
Marketing Executive  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Work smarter"

July 22, 2020

4.0

Mostly our company experience with SmarterQueue has been easy.

Pros

That the system allows me to set up one post and delivery to all our social media outlets.

Cons

Having to reset certain profiles and losing some work.

Review Source

Response from SmarterQueue

July 29, 2020

Hi Patricia, Thanks so much for your review! We really appreciate that you've taken the time to share your thoughts about SmarterQueue and to hear that you're happy with it. We're also very happy to receive feedback on how SmarterQueue can work better for our customers, so we really appreciate your insight. Thanks again for your review!

TDH

Tania Danielle H.  
Emotional Eating Coach  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Smarterqueue "

February 19, 2021

5.0

The team especially Vlad have been amazing help.

Pros

It will make my life soooo much easier, repurposing content is just amazing.

Cons

The set up it a bit overwhelming at the beginning, I would have paid someone to do it for me.

Switched from

[Preview](https://www.capterra.com/p/210408/Preview/)

Prepurposing

Review Source

Response from SmarterQueue

March 2, 2021

Hi Tania, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so happy to see that SmarterQueue is working for you and that it's already making it easier to manage your social media presence. We also wanted to thank you for the feedback and assure you that it's duly noted. It's great to hear that we are helping you so much, and thanks again for sharing your review!

DC

Damon C.  
Principal  
Management Consulting  
Used the software for: I used a free trial

### "Super Helpful"

June 18, 2020

4.0

Fast and helpful customer service.

Pros

Everything just works. I love the smooth interface with all the platforms I use.

Cons

It's not as intuitive as I'd like. The scheduling of blog posts that have yet to be published is very confusing to me.

Review Source

Response from SmarterQueue

July 7, 2020

Hi Damon, Thanks so much for your review! We really appreciate that you've taken the time to share your thoughts about SmarterQueue. We're very happy to hear that you're finding your experience using SmarterQueue positive and that everything is working well for you. We're also very happy to receive feedback on how SmarterQueue can work better for our customers, so we really appreciate your insight on the auto-importers for your blog. We are available to help if you need us and we've got a great Help Center here where you can find answers to frequently asked questions: https://help.smarterqueue.com Thanks again for your review!

MB

Maria B.  
Interior designer  
Design  
Used the software for: 6-12 months

### "Scandi Interiors by Maja"

September 8, 2020

5.0

Nice and simple. Good service!

Pros

I really liked how easy it is to use. I like that I can plan ahead and don't feel the pressure to come up with social media posts every day or week. I love that I get an over all view of my social media adverts.

Cons

The function when I do an instagram post, sometimes I forgot that I had to go to my phone to upload it in my feed.

Review Source

Response from SmarterQueue

September 17, 2020

Hi Maria, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! It's great to hear that SmarterQueue is allowing you to plan ahead and maintain your social media presence without too much pressure. We also appreciate the feedback you've provided on Instagram publishing and we assure you that it's being put to good use. It's great to hear that we are helping you so much, and thanks again for sharing your review!

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