# tomHRM  Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is tomHRM  the right Human Resources solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/187233/tomHRM/reviews

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tomHRM

4.6 (20)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of tomHRM

Ease of use

4.5

Customer Service

4.4

## Pros and Cons in Reviews

MS

Magdalena S

HR BPSports, 201 - 500 employeesUsed the software for: 1-2 years.

“A significant advantage is its user-friendly interface for both employees and administrators, as well as a section for additional information and guides.“

November 7, 2023

MS

Magdalena S

HR BPSports, 201 - 500 employeesUsed the software for: 1-2 years.

“A significant challenge is the long waiting time for a response from the Customer Care department, with which contact is only through email.“

November 7, 2023

MR

Marta R

HR ManagerInternet, 51 - 200 employeesUsed the software for: Less than 6 months.

“The system integrates almost all HR processes in one place“

August 10, 2020

MP

Milena P

CFOLogistics and Supply Chain, 201 - 500 employeesUsed the software for: 1-2 years.

“lack of integration with ERP“

March 21, 2022

MB

Magdalena B

HR ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months.

“Highly recomended tool to all business looking for a modern, up to date , complex and still expanding tool.“

November 17, 2020

## Showing most helpful reviews

Showing 1-20 of 20 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Bartosz R.  
HR Specialist  
Information Services  
Used the software for: 1-2 years

### "Comprehensive app"

December 6, 2023

5.0

The tomHRM application is a comprehensive solution that can be adapted to your company's needs. There are plenty of modules to choose from and each offers certain amenities. Any errors or concerns are quickly resolved by the support team. Numerous ideas submitted by clients are discussed and implemented. The ability to create your own fields and automate many processes significantly streamlines many activities and allows you to store the most necessary information in one place.

Pros

\- creating own fields - ability to adjust settings to your needs - user-friendly and easy-to-use ATS - quick response to problems

Cons

\- you can not align the cost centre to a specific person - no mobile app

Switched from

[OrangeHRM](https://www.capterra.com/p/49068/OrangeHRM/)

We were looking for something more user-friendly

Review Source

Katarzyna G.  
HR Specialist  
Telecommunications  
Used the software for: 2+ years

### "Very intuitive system"

November 14, 2023

5.0

Pros

From an administrator perspective, it was very easy to implement the system and maintain it on a daily basis. From HR perspective, it allowed us to build a very good assessment system, used for all the employess within the company.

Cons

It's impossible to point out something that wasn't meeting the expectations, The system is well thought through

Review Source

Response from ENNOVA

December 4, 2023

Hello! Thank you for your comprehensive review. We're glad tomHRM suits your needs! Now we are adding new features also to 360 Feedback module, so please stay tuned → updates.tomhrm.com

VR

Verified Reviewer  
HR BP  
Sports  
Used the software for: 1-2 years

### "Work in progress with high potential."

November 7, 2023

3.0

Despite a few drawbacks, it is the best program containing such a variety of modules and comprehensively managing many HR processes

Pros

The program is intuitive to use. A significant advantage is its user-friendly interface for both employees and administrators, as well as a section for additional information and guides. The modules are constantly being developed, so there is an opportunity to influence the program's shape

Cons

Some features are not very intuitive and don't align with our specific needs. A significant challenge is the long waiting time for a response from the Customer Care department, with which contact is only through email.

Switched from

[ATS](https://www.capterra.com/p/190443/ATS/)

Due to the growth of the organization, we needed something more than just an ATS

Review Source

Response from ENNOVA

December 4, 2023

Hello! Thank you for your review. We are pleased that our system is intuitive to use, but we are sorry that the overall rating is only 3 stars out of 5. We listen to our customers' feedback and add about a dozen new features and improvements every month. However, the system is developed as a universal system for all customers, so it can't be tailored to the specific needs of a particular customer. Our customer support team is available by email and live chat. We've improved our average CC response time over the last few months, so we're hopeful that your experience with tomHRM will be in line with your expectations in this area.

Zuzanna W.  
Engagement and Communication Manager  
Gambling & Casinos  
Used the software for: 1-2 years

### "TOM HRM - the best from the rest"

November 8, 2023

5.0

Pros

The easiness of use. tomhrm is very intuitive to use as a user and an administrator.

Cons

The problems with the email notifications of different news/surveys.

Review Source

Response from ENNOVA

December 4, 2023

Hello! We are happy that you find tomHRM beats the competition :) If you ever experience difficulties with email notifications, our Customer Success is here to help! Please let us know what specific issues you are experiencing, and we will try to solve them. Wishing you further good experience with our tool.

MK

Marlena K.  
HRBP  
Entertainment  
Used the software for: 1-2 years

### "Good system for good money"

November 7, 2023

5.0

Pros

I appreciate all type of data reports and new features updated every quarter.

Cons

I would recommend to renew the layout and to add some new functionalities to make process paths shorter.

Alternatives considered

[Productive](https://www.capterra.com/p/169710/Productive/)

Review Source

Response from ENNOVA

December 4, 2023

Hello! Thank you for your appreciation! We try our best to deliver new features and improvements even more often. You can always check what's new on our updates.tomhrm.com page. We're working on refreshing our UX and UI, so stay tuned, and we would be grateful for a bit more insight into the path shortening issues. Our CS team is waiting!

KH

Katarzyna H.  
HR Manager  
Biotechnology  
Used the software for: 2+ years

### "Good tool for SME"

July 13, 2023

5.0

Pros

\- easy to use- good price- simply implementation

Cons

lack of advanced reports, filters and data acquisition capabilities

Review Source

VR

Verified Reviewer  
Marketing Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great value for money"

August 9, 2020

5.0

The benefits depend on the apps you will use (there are lots of them), but in general, tomHRM reduces paperwork not only for the HR department, but for all employees in the company. It also greatly improves internal communication and allows to organize many processes, for instance onboarding of new employees, feedback, time off requests, etc.

Pros

tomHRM is an excellent alternative to other SaaS apps for HR. In terms of features is as good as more widespread software, and definitely is much more affordable. The best thing is that it offers a great deal of flexibility, you can choose the modules you need and basically configure your own tailor-made software.

Cons

There are a lot of features but some of them are not very advanced. However, new options are being added continuously so it seems the software is still under development.

Review Source

MS

Małgorzata S.  
Office Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to use"

September 26, 2023

5.0

I highly recommend cooperation with TomHRM

Pros

User-friendly, very useful and intuitive both for end-users and during implementation, value for money.

Cons

For our company this is enough.

Alternatives considered

[Calamari](https://www.capterra.com/p/141217/Calamari/)

Reason for choosing tomHRM

Easier to use, cheaper

Review Source

VR

Verified Reviewer  
CFO  
Information Technology and Services  
Used the software for: 6-12 months

### "Great HR app!"

September 29, 2023

5.0

I really like using tomHRM. We were looking for some time perfect tool for us. And it was tomHRM:)

Pros

It's easy to use and quite obvious for everybody how should use it. Calendar with availability of all people is very useful

Cons

Could be easier to see all available of days off all team member on one screen

Review Source

Response from ENNOVA

December 4, 2023

Hello! Thank you for your kind review. We are very pleased that you find tomHRM easy and useful. To clarify doubts, seeing all available days off for all team members on one screen is possible in the team's leave balance tab. You can find it in Time Off Requests or in Time Off >Reports > Leave balances.

VR

Verified Reviewer  
Recruiter  
Information Technology and Services  
Used the software for: 1-2 years

### "TomHRM review"

October 27, 2020

4.0

Pros

Product was inexpensive and easy to implement.

Cons

We have some issues with time tracking system, but support fixed it.

Review Source

Response from ENNOVA

October 29, 2020

Thank you for your feedback! We're working to have all the bugs fixed immediately!

VR

Verified Reviewer  
CS Lead  
Computer Software  
Used the software for: 1-2 years

### "Switched to a different vendor in the end"

December 1, 2022

4.0

Pros

ease od deployment, served its more basic purpose with less than 100 employees

Cons

not enough flexibility and additional options when company grew

Review Source

VR

Verified Reviewer  
CFO  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "excellent tool for SME companies"

March 21, 2022

4.0

Pros

tomHRM is an excellent tool for SME companies. It is easy to use and to implement, can be tailored-made, huge value for money.

Cons

feautures are not very advanced and insufficient for the company +200 users lack of integration with ERP

Review Source

Mateusz J.  
CTO  
Telecommunications  
Used the software for: 1-2 years

### "Great support in company grow."

November 30, 2023

4.0

Pros

It is easy to use and intuitive. It gives the most importath HR features for each company of out the box. The tool for time tracking is great and improves menagement of the team a lot.

Cons

It is not the cheapest solution on the martket.

Review Source

KB

Karolina B.  
Group HR Business Partner  
Public Relations and Communications  
Used the software for: 6-12 months

### "I highly recommend tomHRM"

August 11, 2020

4.0

automating the recruitment process and 360 assessments, improving onboarding

Pros

User friendly, very useful (especially ATS!), with great support. All suggestions for improvements from the client are taken into account and often implemented - that's huge advantage.

Cons

Translations from Polish to English - if I don't enter the name in English, it will be added automatically in a strange, random way.

Review Source

MJ

Maciej J.  
Human Resources Director  
Financial Services  
Used the software for: 2+ years

### "Recommendation"

October 27, 2020

5.0

I highly recommend cooperation with tomHRM

Pros

We are very content with the tomHRM’s Time Off module that integrates seamlessly with all business processes. There are constant updates so the tool is growing at a really fast pace which is impressive.

Cons

We haven’t encountered any problems with Time Off module

Review Source

Agnieszka T.  
Marketing specialist  
Information Technology and Services  
Used the software for: I used a free trial

### "tomHRM"

December 21, 2022

5.0

Pros

Ability to tailor the product to the team needs

Cons

As a user, I was satisfied with the product

Review Source

K(P

Krzysztof (Kris) P.  
CFO  
Security and Investigations  
Used the software for: 6-12 months

### "Quick Fix with HR stuff"

August 6, 2020

5.0

TomHRM serves the purpose, it helps with HR admin tasks without huge implementation projects for relatively small budget and with low effort thus helping Founders/Management Team focus on growing the business, which essentially is what startup community should be focusing on

Pros

ease of use, plug in features, customer support, value for money

Cons

no major issues, org chart had been a bit clumsy some time ago but has been improved since then,

Review Source

MR

Marta R.  
HR Manager  
Internet  
Used the software for: Less than 6 months

### "TOM HRM by PIcodi.com"

August 10, 2020

4.0

Pros

The system integrates almost all HR processes in one place

Cons

Situations where the system stops working for a few minutes (luckily there aren't many of them :))

Review Source

KJ

Karoline J.  
HR  
Hospital & Health Care  
Used the software for: Less than 6 months

### "The paperwork is modernized"

January 26, 2021

5.0

Pros

This saves you a lot of time and money. The paperwork is gone and all is digitalized. You can customize the product to look the way you like. You have all documents and information you need in one place, and its so easy to access. Welcome to a new and easy way to work!

Cons

It took some tome getting to know tomHRM but that could just be me.

Review Source

VR

Verified Reviewer  
HR Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Highly recommend ATS by tomHRM"

November 17, 2020

5.0

My overall experience is very good. Highly recomended tool to all business looking for a modern, up to date , complex and still expanding tool.

Pros

User-friendly ATS module. Very useful and intuitive both for end-users and during implementation. Smooth cooperation with the tomHRM team. TomHRM tustomer team open to new suggestions coming from the client. ATS adds additional value to managing the recruitment and selection process, as well as communication with candidates.

Cons

Hard to tell. I guess nothing to mention here.

Review Source

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