# AiTrillion Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AiTrillion Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/187243/Aitrilion/pricing

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# 

 AiTrillion Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AiTrillion

## What is AiTrillion?

Save 96% w/ AiTrillion, the only All-in-One ecommerce marketing automation platform on Shopify&Magento. 11+ AI-enabled marketing features. 200K+ installations. 175 countries. Email, loyalty rewards, web push, product reviews, pop ups, announcement bar, affiliates, membership, form builder, deep segmentation, predictive analytics, reporting, personalization etc. Rated 5 stars on G2, Capterra, Shopify. Focused on maximizing customer acquisition, engagement, experience, boost sales & stop churn.

## What is AiTrillion used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[All-in-One Marketing Platform](https://www.capterra.com/all-in-one-marketing-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)

Top alternative

Featured

Overall rating

Based on 77 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

$1

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AiTrillion?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.aitrillion.com&name=AiTrillion)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AiTrillion

4.9 (77)

VS.

[4.9 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting Price

$1

Other, Per Month

Starting Price

$4.8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (77)

Ease Of Use

4.9 (3,429)

Value For Money

4.9 (69)

Value For Money

4.9 (3,066)

Customer Service

4.9 (73)

Customer Service

4.9 (3,123)

## AiTrillion alternatives

[4.9 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

[4.7 (96)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting price

$499.00

Per User, Per Month

[Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)

[4.8 (196)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/)

Starting price

$99.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)

[Smile.io](https://www.capterra.com/p/169446/Smile-io/)

[4.9 (67)](https://www.capterra.com/p/169446/Smile-io/reviews/)

Starting price

$199.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/169446/Smile-io/)

[View all alternatives](https://www.capterra.com/p/187243/Aitrilion/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Loyalty Program

4.9 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Campaign Management

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Email Marketing

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Live Chat

4.2 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Ability to chat online in real time

Marketing Automation

4.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Automate workflows and trigger campaigns based on customer actions

Multi-Channel Marketing

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

AiTrillion 61 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track visitors'/audience's responses across web pages and other optimized content

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Track the performance of marketing campaigns across multiple channels.

Manage various distribution channels, build relations with channel partners, and track their performance

Communicate using direct chat or messages within the system

Identify customers at risk of migration and activate strategies to retain them

Manage and track all internal and external communication conducted via calls, email, text, or chat

Enable students, customers or employees to engage with each other in a particular space online or offline

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Initiate interactions with customers by proactively starting conversations or providing informational content

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Access previous interactions or concerns to maintain customer relationships

Process of dividing customers into groups based on common characteristics

Identify specific interactions between customers and brands

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Games or game-like elements to track progress and reward accomplishments

Manage the process of attracting and converting business prospects into leads

Ability to chat online in real time

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Automate workflows and trigger campaigns based on customer actions

Manage multiple campaigns in one system

Collect information from multiple sources

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Predict future data based on historical data sets

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Strategize and implement rewards for returning customers, employees and other members

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Group leads or contacts based on their specific characteristics

Manage campaigns and track engagement for marketing efforts across social media channels

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Interact with data visualization elements, such as charts and graphs, to drill down into data

An extended application or connector that enables users to perform additional services with their current set of tools

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.9 (77)

4.9

Based on 77 reviews

## Pricing

Value for money

4.9 (69)

Basic

$1.00

Other,Per Month

Value for money

4.9 (69)

4.9

Based on 69 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (73)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (73)

4.9

Based on 73 reviews

## User reviews

Overall rating

4.9

Based on 77 reviews

Filter by rating

5(72)

4(4)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NM

Nicholas M.

Web Developer

Retail

### "Great Support Team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 13, 2025

Overall I would definitely recommend the product to small companies. They have all of the online business tools you would need to succeed, all in one place.

Pros

The best part is easily the support team. They always make things very clear and easy for me to understand, and always get back to me with the correct information that I am looking for, which I really appreciate. I have personally had a great experience with \[sensitive content hidden\] guiding me, as well as help from \[sensitive content hidden\].

Cons

Haven't run into many issues! And have always been able to get help when needed, so no major complaints here.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DG

Dayong G.

ceo

Arts and Crafts

### "good app to grow my business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 16, 2025

It combines almost all the functions I need in one app.

Pros

The functions are comprehensive, the service team is very patient and can assist me in meeting my needs.

Cons

A bit complicated, because there are too many functions, you need to slowly get familiar with it

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RW

Robine W.

CEO and CTO

Events Services

### "Great service and outstanding Support team"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2025

We are extremely pleased with AiTrillion.com – their service is top-notch, with an exceptionally good support team that's always ready to help. The platform is easy to implement and integrates seamlessly into our Shopify shop, making it a fantastic solution for our needs.

Pros

The all-in one platform for our membership plans, form building, email marketing and much more. Have consolidated all 3PPs into one solution with AiTrillion. Excellent support team!

Cons

Easier form injection to Shopify. Could offer more customisation options.

Switched from

[Powerful Forms](https://www.capterra.com/p/213598/Powerful-Forms/)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The support team made the difference and guided us through the launch.

Reasons for choosing AiTrillion

Ease of use. More intuitive. More customisble.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VL

Vikram L.

Founder

Apparel & Fashion

### "Excellent customer service, comprehensive product suite"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2024

Very forward looking and helpful team. Always ready t take on board product improvement ideas.

Pros

Comprehensive product suite and very helpful customer support team.

Cons

Nothing in particular. Hopefully focus on each of the product suites is maintained to keep improving the functionality.

Alternatives considered

[Smile.io](https://www.capterra.com/p/169446/Smile-io/)

[Yotpo](https://www.capterra.com/p/144389/Yotpo/)

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)

Reasons for choosing AiTrillion

Comprehensive Product Suite and overall CRM management for a reasonable price and customer support including set up

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JN

Jennie N.

Web Lead

Apparel & Fashion

### "Great to try"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 18, 2024

Great support and quick action. They have a good listening to help us customize everything that can make UX-UI better.

Pros

All in one app that helps us to optimize conversion rate and drive more sale. They continue updating new features and optimize current function to make app completed.

Cons

Because of some reasons, I cannot leverage all features and quota of email marketing, but still pay the whole billing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IS

Iqra S.

Ecommerce Manager

Food & Beverages

### "Super App for Ecommerce"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 20, 2024

AiTrillion provides robust analytics tools to help you understand the performance of your marketing campaigns and their impact on revenue. By tracking key metrics and providing insightful reports, the platform empowers you to make data-driven decisions.

Pros

AiTrillion has been an invaluable asset to my online business. It's more than just an app; it's a comprehensive marketing platform that has driven significant growth. Even without a strong technical background, I was able to set up and manage campaigns effortlessly. The customer support team is also top-notch, always ready to assist with any questions or issues. I highly recomment AI Trillion for ecommerce businesses

Cons

With a wide range of functionalities, mastering all aspects of AiTrillion might require some time and effort.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WW

Whitley W.

owner

Apparel & Fashion

### "Must Have "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 22, 2024

Pros

I love the loyalty program and email marketing which is easy to use.

Cons

I wish they offered more features to drive more traffic.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SI

Sean I.

boss

Computer Software

### "Great customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2024

Pros

customer service and features are very good

Cons

its a very large piece of software, but the team will help navigate that

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Beaudly M.

CEO

Apparel & Fashion

### "Amazing customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2024

Overall, my experience with AiTrillion has been exceptional.

Pros

The customer support team at AiTrillion was always responsive and helpful whenever I had any questions or issues. Overall, it's been a game-changer for my business, and I highly recommend it to anyone looking to improve their e-commerce strategy.

Cons

There is nothing not to like about AItrillion.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Richard R.

Sales Manager

Wine and Spirits

### "Thank you for great support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2023

Pros

Very friendly and great support at any time.

Cons

Nothing untill now, as everything was great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/187243/Aitrilion/reviews/)

Popular comparisons

[Guusto vs AiTrillion](https://www.capterra.com/compare/186209-187243/Guusto-vs-Aitrilion) 

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