# Xtime Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Xtime Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more. Source: https://www.capterra.com/p/187244/Xtime --- # Xtime Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 13, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Xtime ## What is Xtime? Xtime is the leading end-to-end software solution that drives customer loyalty and revenue for automotive dealers in each stage of the service process. With easy-to-use technology and industry experts, Xtime helps dealers meet changing customer expectations. As an advanced, connected solution with exceptional support, Xtime is?committed to helping dealers deliver the ultimate service experience.? ## What is Xtime used for? [Auto Dealer](https://www.capterra.com/auto-dealer-software/)[Auto Body](https://www.capterra.com/auto-body-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Xtime?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.dealertrack.com&name=Xtime) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Xtime 4.6 (17) VS. [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting Price Contact vendor Starting Price $199 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (17) Ease Of Use 4.5 (62) Value For Money 4.4 (11) Value For Money 4.3 (62) Customer Service 4.5 (14) Customer Service 4.5 (62) ## Xtime alternatives [4.5 (44)](https://www.capterra.com/p/92495/BiT-Dealership-Software/reviews/) Starting price $270.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.9 (26)](https://www.capterra.com/p/2060/Zeus-System/reviews/) Starting price $175.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (25)](https://www.capterra.com/p/160144/ARSloaner-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [5.0 (3)](https://www.capterra.com/p/184476/AutoSTRADA/#reviews) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/187244/Xtime/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Service Department 4.7 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Manage in-house automobile service department For Automotive Dealerships 4.9 (9) 66.67% of 9 reviewers that rated this feature as important or highly important For automotive/car dealerships Reporting/Analytics 4.7 (7) 71.43% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Appointment Management 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Inventory Management 4.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Xtime 9 features Manage various aspects of appointments including booking, rescheduling, canceling Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system For automotive/car dealerships Track and manage inventory levels to maintain proper supply Schedule predetermined or ad hoc maintenance services and labor requests View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Manage in-house automobile service department Track work performed and resources used for past customers, sites, or assets Get Advice We can help you find the software with the features you need. Features 4.5 (17) 4.5 Based on 17 reviews ## Pricing Value for money 4.4 (11) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.4 (11) 4.4 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (14) 4.5 Based on 14 reviews ## User reviews Overall rating 4.6 Based on 17 reviews Filter by rating 5(13) 4(2) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent MH Michaela H. Marketing Manager Automotive ### "Can't imagine service department life without it." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2023 We have a great rep that is always happy and willing to help us, and it's a product we use all day every day. I can't imagine life without it in the service drive. It is vital to managing our shop operations. Pros Xtime helps us to organize and manage shop capacity, daily appointments, and upcoming schedules. The system is easy to learn, and it's always accurate! Cons I wish there was a better option to schedule things based on technician units of time as opposed to number of appointments. It's confusing to work this kind of thing out, so our team has to do some guess work. Other than that, it has been a great product for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Carl W. SVC manager Automotive ### "Xtime for online and 3rd party appointments is a top choice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 May 19, 2023 Other than backend issues with me, the customer interface is flawless and effected no one but admins Pros Easy integration, consistent, reliable, good information about how and when appointment was taken. User interface on customer side is amazing and simple Cons I used as a set and forget service. When I did try and use reporting for a payplan, found the reports to be glitchy due to an upgrade on the backend. Changes through support happen very slowly. The foundation is strong Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM Tanya M. Marketing Manager Automotive ### "Xtime is necessary for any busy service department!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2022 Xtime is the best system for service. Period. We no longer have issues of appointments being mysteriously moved because accountability is built in. Before Xtime, it was nearly impossible to track and recapture declined services. Xtime helps a lot with retention as well. You can set up campaigns in Invite to make sure your retention numbers stay where they need to be. It's easy to customize for your service department's needs, including changing prices on the fly. Brilliant software that integrates perfectly with your DMS. Pros I love the way that every aspect of the Xtime suite compliments each other! Recapturing declined services has never been easier, thanks to Inspect and Invite. The software is genius. It's easy to track accountability, capacity and performance. You will see revenue increase if you implement Xtime in your service department and use all aspects of the software correctly. Cons The setup can be tedious. If you do not have it setup properly, you will not see the benefits you should. It's crucial you take the time with your Xtime rep to make sure it's setup they way it needs to be for your shop. Sometimes, with a new system, you're not sure what questions you need to ask and that can make it a long process to get things right! Switched from [CDK Global](https://www.capterra.com/p/122988/CDK-Global/) Xtime is more user-friendly and has more capabilities. Reasons for choosing Xtime Xtime offers the most bang for your buck! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CJ Chad J. GM Automotive ### "Best of the bad products" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 11, 2022 Overall a good product with some minor tweaks needed - would recommend to any large to midsize shop Pros The scheduling tool is spot on - allows the shop to be full everyday without double booking time slots Cons Does not always integrate with DMS software and you will not know if this happened until it is a major problem. Technicians request for parts was not going through because of a connectivity issue but an error was not returned so parts were not ordered and customers had to wait additional time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Stacy A. Director of Business Development Automotive ### "Great product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 22, 2022 Pros Xtime is very user friendly, integrates with Vin Solution and Dealertrack. A must have for a busy service department! Cons Sometimes trying to customize capacities can be a bit tricky, but overall the product works great! Switched from [ERA-IGNITE](https://www.capterra.com/p/65169/ERA/) Cost and was looking for a better and more capable product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kellie S. Administration Automotive ### "so easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 27, 2022 I love being able to assist customers by booking their services if our team is busy. I loved how quick it was to learn, how easy it is to navigate and that after just a quick lesson I was up and running Pros I love how easily I 'picked up' xtime. I am the receptionist but help with service bookings when our service department is busy. One quick training session and I can easily book customers. It's extremely user friendly and is quick to learn Cons there is nothing I dislike - I find it easy to use and no bugs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Gretchen B. BCD Team Lead Automotive ### "A service scheduler's thoughts on Xtime " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 8, 2022 Overall, Xtime is very user friendly and easy to use. Customer support is very fast and helpful. I have never worked with a system that was easier to learn or had as many customizable options to be able to fine tune our schedule to fit our shop perfectly! Pros Xtime has an awesome training course that makes getting started with Xtime very easy! Their customer support team is very knowledgeable and always very fast and helpful with problem solving. Cons As an automotive group with multiple service departments, it is sometimes hard to keep the different Xtime systems from merging and causing it to not be able to find the correct accounts for the correct service department. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Sierra C. BDC Representative Automotive ### "Product Information" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2022 My overall experience with Xtime is amazing other than the glitches at times. It makes scheduling appointments for customers a lot easier and to use it is very self explanatory. Pros This software makes it easy to set up appointments for customers, the information provided with Xtime just makes the experience 10x easier and faster for us to set up appointments. Cons Sometimes my Xtime has glitches to where I have to exit out of everything and start all over to get everything pulled up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HF Hannah F. BUSINESS DEVELOPMENT COORDINATOR Automotive ### "A decent product for service scheduling" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 8, 2022 Pros The product was mostly easy to train on and is easy to use for the most part. Cons There seem to be a lot of glitches in the system that just get swept under the rug and need to be addressed with future updates Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Elizabeth H. HR Manager Automotive ### "Provide Superior Customer Experiences" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 3, 2022 Pros XTime ensures our Team is complying to the high standard of customer service our Dealership demands by simplifying process implementation and carefully tracking and documenting activity and interactions. We are able to quickly identify areas for improvement and resolve customer concerns rapidly. Cons Transitioning from outdated programs was a challenge for seasoned staff members. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/187244/Xtime/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)