--- title: "Ubicentrex Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ubicentrex Software - reviews, pricing plans, popular comparisons to other VoIP products and more." source_url: "https://www.capterra.com/p/187252/Unicentrex/" page_type: "product" language: "en" --- # Ubicentrex Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ubicentrex ## What is Ubicentrex? Inbound call center solution that assists you with call supervision, performance monitoring, billing, and appointment scheduling. ## What is Ubicentrex used for? [Call Center](https://www.capterra.com/call-center-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ubicentrex?[Manage this product listing](https://www.g2.com/products/ubicentrex/claim_requests/new?auto=true) ## Ubicentrex Overview Updated September 2026 AI summary Ubicentrex provides enterprises and midsize businesses with call center management capabilities through a cloud-based platform. It supports essential functions like automatic call distribution, logging, monitoring, recording, and transfer, while also offering computer telephony integration. Notable options include inbound call center operations and multi-channel communication, allowing organizations to handle customer interactions efficiently across various channels. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ubicentrex 4.7 (3) VS. [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.6 (905) Value For Money 4.5 (2) Value For Money 4.2 (825) Customer Service 5.0 (2) Customer Service 4.6 (862) ## Ubicentrex alternatives [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## Features AI summary Based on 3,851 VoIP reviews Capterra data shows that buyers of call center software rank the following features as their top priorities: - **Call Center Management** (**48%** of reviewers rated this feature as critical) - **Call Logging** (**44%**) - **Call Monitoring** (**44%**) Ubicentrex supports all three features that reviewers identify as most important: **Call Center Management**, **Call Logging**, and **Call Monitoring**. Together, these capabilities help businesses manage daily call operations, keep accurate records of customer interactions, and oversee agent performance, allowing teams to improve service quality and handle call volumes more efficiently. Automatic Call Distribution Distribute/route/connect calls Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call List Management Manage and track all past and future calls. Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes Ubicentrex 12 features ### All Features - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Transfer: Transfers live calls to other agents - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.5 (2) ### Starting price Free trial not available Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ER eli R. agent Computer Software ### "logiciel d'appel très pratiques" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 5, 2023 Pros les options avec les questionnaires Cons 'il est très pratique et très avantageux pour les solutions d'appels Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gerault K. Développeur et support technique Telecommunications ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 30, 2017 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Benjamin L. Technico commercial Telecommunications ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 25, 2016 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.