# JRNI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about JRNI Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more.

Source: https://www.capterra.com/p/187310/JRNI

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# 

 JRNI Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

JRNI

## What is JRNI?

JRNI is the first and only global enterprise solution to integrate AI and Natural Language Processing (NLP) into email, chat, and other communication channels to automate appointment scheduling, event management and queuing. JRNI’s AI-Powered Automation manages customer communication, reading and reacting to customer responses continuously. Your staff simply checks their schedule, prepares, and delivers outstanding customer experiences. Simple, efficient, and easy!

## What is JRNI used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19.95

Per Feature, Per Month

Free trial  
not available

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Do you work for JRNI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.jrni.com/&name=JRNI)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### JRNI

5.0 (1)

VS.

[4.5 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting Price

$19.95

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.1 (5,739)

Value For Money

0.0 (0)

Value For Money

4.1 (3,523)

Customer Service

5.0 (1)

Customer Service

4.5 (3,254)

## JRNI alternatives

[4.7 (572)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

Starting price

Contact vendor for pricing

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.7 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting price

$36.00

Per User, Per Month

Highest Rated

[4.8 (75)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/)

Starting price

$99.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

JRNI 60 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Software that specializes in managing events such as conferences, conventions and trade shows

Automated reminders and confirmations for booked appointments and events via text or email

Manage, organize, and store contact information

Accept and process credit card transactions

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Automatically find mutually available meeting time slots across multiple calendars

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Real-time registration over the web

Accept, record, and reconcile financial transactions

Design, communicate, and distribute incentives to perform a specific action

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Book and manage rooms at an event

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Customize, sell, and distribute tickets

Make a list and register visitors

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Basic

$19.95

Per Feature,Per Month

## Integrations

[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

Yext](https://www.capterra.com/p/140176/Yext/)[

Twilio Flex](https://www.capterra.com/p/223888/Twilio-Flex/)[

Mercaux](https://www.capterra.com/p/211049/Mercaux/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KK

Katie K.

Digital Banking Support Manager

Banking

### "Software and Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 15, 2023

Pros

The JRNI system is easy to use and configure. Enhancements are continuously being made and the JRNI support team hears our requests and acts upon them. The support we've been receiving since implementation has been top notch.

Cons

Some of the backend configurations are not self-serviceable, at this time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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