optimise-it

Realperson® Chat Suite


Who Uses This Software?

Companies with an online shop or products that need explaining. Our customers include companies from the banking, travel, insurance, energy, telecommunication, or online retail sector.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • optimise-it
  • www.optimise-it.de/en/product/
  • Germany

About Realperson® Chat Suite

As one of the leading chat service providers in Europe, optimise-it focuses primarily on a custom tailored chat solution, which can include integrations of messengers (WhatsApp, Facebook, Apple Business Chat), chatbots, video-chat, co-browsing, screen sharing, and more. With their inhouse chat lab, they provide experienced and performance driven chat agents for our full service customers. optimise-it based in Hamburg and all software setups are hosted exceptionally in German data centers.


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Realperson® Chat Suite Features

  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Realperson® Chat Suite Reviews


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