--- title: "Sinch Engage Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sinch Engage Software - reviews, pricing plans, popular comparisons to other Customer Service products and more." source_url: "https://www.capterra.com/p/187336/Sinch-Engage/" page_type: "product" language: "en" --- # Sinch Engage Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sinch Engage ## What is Sinch Engage? Sinch Engage (formerly MessageMedia) is an all-in-one messaging platform built to help customer service teams connect faster and more personally with customers. With SMS, MMS, RCS & WhatsApp all in one platform, you can provide real-time, mobile-first support that meets your customers where they are. Get global reach, 100% security & compliance, and 24/7 support. Thousands of businesses use Sinch Engage to resolve issues, manage inquiries, and build trust—without the need for complicated ticketing systems. Everything you need for modern mobile-first support is here: - Unified team inbox - Two-way messaging - Templates - AI writing assistant - Automated replies - Email-to-text - Analytics & delivery reports - Secure data handling - Industry-leading deliverability We also integrate directly with tools like HubSpot, Salesforce, Zoho CRM, NetSuite, and more—so your customer service support team can message smarter and respond faster. ## What is Sinch Engage used for? [Customer Service](https://www.capterra.com/customer-service-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) Top alternative Featured Overall rating Based on 44 user reviews Reviews sentiment Positive 82% Neutral 18% Negative 0% Starting price $49 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sinch Engage?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sinch.com/&name=Sinch Engage) ## Sinch Engage Overview Updated August 2026 AI summary Sinch Engage equips organizations of all sizes with tools for managing customer service, marketing, and engagement through multi-channel communication, ticket management, and live chat. It supports two-way messaging, campaign and contact management, automation via chatbots and autoresponders, and offers analytics and integration capabilities. The platform is accessible via cloud, web, and major device operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sinch Engage 4.4 (44) VS. [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (44) Ease Of Use 4.6 (21) Value For Money 4.3 (33) Value For Money 4.6 (18) Customer Service 4.0 (35) Customer Service 4.7 (21) ## Sinch Engage alternatives [charles](https://www.capterra.com/p/229087/Charles/) [4.4 (21)](https://www.capterra.com/p/229087/Charles/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229087/Charles/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,002)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) [Intercom](https://www.capterra.com/p/134347/Intercom/) [4.5 (1,135)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134347/Intercom/) [Mobile Text Alerts](https://www.capterra.com/p/152417/Mobile-Text-Alerts/) [4.5 (86)](https://www.capterra.com/p/152417/Mobile-Text-Alerts/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152417/Mobile-Text-Alerts/) ## FAQs about Sinch Engage Overview ### Which roles and teams benefit most from Sinch Engage? Sinch Engage is most used by customer support teams, marketing and CRM leaders, and senior executives overseeing communication strategy. Support staff use it to manage shopper inquiries and service interactions, while marketing teams run engagement campaigns. CEOs, CTOs, and operations leaders rely on it for visibility, automation, and customer communication performance. Answer based on 44 reviews Overview ### What company size and industries is Sinch Engage built for? Sinch Engage serves SMBs through enterprises, with small businesses making up 52% of reviewers and Food & Beverages the top industry at 16%. It also has traction with midsize companies at 27% and enterprises at 20%, especially in Retail and Marketing and Advertising at 7% each, often for customer service. Answer based on 44 reviews Features and Usability ### What are the key features of Sinch Engage? Sinch Engage offers 2-way messaging, SMS messaging, MMS, and mass texting for customer communication, plus campaign management, segmentation, and scheduled messaging for outreach. It also includes contact management, consent management, automation with chatbots and autoresponders, real-time analytics, reporting, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Sinch Engage starts at $49 per month for the Basics plan, which includes 1 user, 1,000 SMS per month, and 3 automations. Pro costs $249, Pro Plus is $450, and Advanced is $799. A free trial is available. Reviewers gave mixed pricing feedback, calling it inexpensive in one case and expensive in another. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does Sinch Engage integrate with? Sinch Engage integrates with Meta for Business, Facebook Apps and Tabs, and Zendesk Suite, plus ActiveCampaign, HubSpot CRM, Shopify, WhatsApp API, Zapier, and Zoho CRM. The catalog also includes BigCommerce, Epic, Microsoft Dynamics 365 Business Central tegossuite, NetSuite, Salesforce Marketing Cloud, and Workato. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Sinch Engage offer? Sinch Engage provides live online training, webinars, documentation, and videos. Live online sessions and webinars support guided instruction, while documentation and videos offer reference material and self-paced learning for teams getting started with the product. Answer based on 2 reviews Getting Started and Support ### What customer support options does Sinch Engage offer? Sinch Engage provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as helpful for resolving questions and keeping customer communication organized, though some mention inconsistent service and a desire for clearer guidance or faster assistance when issues arise. Answer based on 7 reviews ## Features AI summary Based on 5,294 Customer Service reviews Capterra reviewers highlight these as the top features buyers look for in Customer Service software: - **Support Ticket Management** (**43%** of reviewers rated this feature as critical) - **Call Center Management** (**42%**) - **Multi-Channel Communication** (**39%**) Sinch Engage includes **Support Ticket Management** and **Multi-Channel Communication**, giving teams a way to organize customer requests and respond across multiple touchpoints from one system. However, it does not offer **Call Center Management**. Instead, it provides **Live Chat** (**44%**), which gives businesses another high-priority way to handle customer conversations in real time, helping teams respond faster and manage support interactions more efficiently. Multi-Channel Communication 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Customer Database 3.7 (15) 33.33% of 15 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Chat/Messaging 4.3 (10) 30.00% of 10 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Contact Management 4.3 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Reporting/Analytics 4.1 (9) 55.56% of 9 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Workflow Management 3.9 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Sinch Engage 89 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Batch Communications: Send messages, notifications, or documents to an entire customer base at the same time - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Inbox Management: Organize, prioritize, and manage incoming communications - Interaction Tracking: Track interaction history by documenting conversations for contacts - Interactive Content: Allow the audience to interact or engage with the content - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - Keyword Tracking: Track and monitor a specific set of keywords - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Link Shortening: Shorten long links into custom or branded links - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Alerts: Notifications via mobile devices - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - One-to-One Messaging: Send personal messages to clients or attendees - Personalization: Adjust communications based on previous interactions or personal preferences - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Push Notifications: Trigger clickable pop-up messages - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (44) 4.1 Based on 44 reviews ## Pricing Value for money 4.3 (33) Free Trial [View pricing plan details](https://www.capterra.com/p/187336/Sinch-Engage/pricing/) Basics $49.00 Flat Rate,Per Month It includes: - 1,000 SMS/mo - 1 user - 3 automations Pro $249.00 Flat Rate,Per Month It includes: - 10,000 SMS/mo - 3 users - 1 sub account for multiple locations - Unlimited automations Pro Plus $450.00 Flat Rate,Per Month It includes: - 20,000 SMS/mo - 3 users - 2 subaccounts - Single Sign-On (SSO) Advanced $799.00 Flat Rate,Per Month It includes: - 40,000 SMS/mo - 3 users - 3 subaccounts - Single Sign-On (SSO) Value for money 4.3 (33) 4.3 Based on 33 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[ Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (35) 4.0 Based on 35 reviews ## User reviews Overall rating 4.4 Based on 44 reviews Filter by rating 5(24) 4(12) 3(8) 2(0) 1(0) Mentioned topic Sorted by most recent CF Cristiano F. Donor Innovation e Operation Officer Fund-Raising ### "Versatile e ottima assistenza clienti" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2023 Molto positiva, in particolare per il supporto che non manca mai ed è sempre tempestivo. La piattaforma è versatile ed è semplice iniziare ad utilizzarla dopo una breve formazione. Pros Si integra bene ed ha diverse funzionalità che riescono a dare spazio alla creatività sulla strategia di contatto su questo canale. Utile la gestione dei ticket con assegnazione e con classificazione delle priorità da parte di operatori e operatrici. Cons In alcuni casi, non poter vedere immediatamente lo storico precedente all'ultima discussione chiusa può essere un limite. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Hugo R. Dirección Marketing and Advertising ### "Justo lo que buscabamos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2023 Pros Es la herramienta que buscábamos para organizar y gestionar mejor nuestras comunicaciones externas. Desde el principio vimos su potencial y nos facilitaron la implementación con ayuda continua. Cons Quizás es un poco complicada la parte de META, pero con la ayuda del equipo de SINCH, pudimos solventar los problemas que tuvimos para dar de alta los números de los proyectos. Alternatives considered [Aunoa](https://www.capterra.com/p/214527/Owner-Platform/) [CM.com Communications Platform](https://www.capterra.com/p/196877/CM-com/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB Eric B. CM & CC Hospitality ### "Sinch una gran ayuda en la gestión de nuestros clientes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2023 Pros Nos ha ayudado mucho a centrar nuestra comunicación en un solo canal y optimizar nuestro servicio de atención al cliente Cons Por el momento algunos errores puntuales que rápidamente ha solucionado el equipo técnico por lo que ningún aspecto a destacar Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Meale Y. marketer Business Supplies and Equipment ### "customer communication software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 January 15, 2023 Pros Messenger communication platform is a software i used to get in touch with leads. the chat place is very easy to use. Cons this software needs to but promoted everywhere , and expecially in africa Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jessie M. Cashier Retail ### "My messenger " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 21, 2022 My overall experience with messenger have been mostly good experiences and would recommend it to others Pros What I like most about messenger is being able to make calls and I can choose to see the other person as well Cons The feature I like the least is sometimes it won't let me answer a call not sure if that's because of my wifi or what Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rocio C. Customer Support Electrical/Electronic Manufacturing ### " Simplify communications with your customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 19, 2022 Before using Messenger, we accessed our clients' messages from different applications, but in this way we have managed to unify communications and save time. Pros It allows you to unify customer communications across different platforms in a single application. This saves time and customer service is more effective. Cons At the moment we have not had any problems with the application. We are going to start using automatic chat but we have had previous unsatisfying experiences with this method of communication. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [Meta for Business](https://www.capterra.com/p/213257/Facebook/) [Instagram](https://www.capterra.com/p/210721/Instagram/) [HotSuite](https://www.capterra.com/p/232337/HotSuite/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Radim Z. Co-CEO Sporting Goods ### "Messenger is a must have for any online store" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 August 5, 2022 Messenger is a no brainer - a must have for any online store Pros Easy to set up, implement, and use as everyone already uses messenger in their personal lives, both clients and employees. Cons In our region not all features are available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ID ina D. SS Consumer Goods ### "could be better " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 9, 2022 Pros i really like the graphic part and the welcome part Cons missing the "typing" part in the live chat Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VD Vera D. Shopper Support Specialist Consumer Services ### "Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 7, 2022 In general it is a good experience, the product is good and all my team use it daily Pros The product is easy to use, I like the most the fact that it is so quick, efficient and compact Cons The fact that every user could put a nickname makes the job harder, it is not easy to find a person by his nickname. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RV Roberto V. Sales & Marketing Manager Hospitality ### "Messenging for support guests it's easier now" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 June 4, 2022 Pros With a small icons on the footer website, we got greater feautures to chat with guests asking for support. The chatbot and other features to automaticly replay in case of agent absence is strategic for our buisness which works in direct customer relatione chats only seasonally- Cons A back-and user manual or a support team speaking and writing italian will be much appreciated. It has happened that FB and IG connection process previosly actvivated failed for unknown reasons but no allert was advised (?) Reasons for choosing Sinch Engage It was apparently the most convenience in strict relation with quality of service supposed. Then, the italian sales agent \[SENSITIVE CONTENT\], was pretty smart to convince us, ensuring a customed condition. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.