MessengerPeople

Messenger Communication Platform


Who Uses This Software?

We operate on an international level and the solution is applicable to all industries. If your clients use WhatsApp, Facebook Messenger, Apple Business Chat, Viber and/or Telegram, you should, too.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $783.00/month
  • Pricing Details
    Monthly fee includes 10,000 chat answers, 5 agents & 1 channel
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • MessengerPeople
  • www.messengerpeople.com/
  • Founded 2015
  • Germany

About Messenger Communication Platform

Browser-based software solution for customer communication via the most popular messaging apps: WhatsApp, Facebook Messenger, Apple Business Chat, Viber and Telegram. With our platform, you can resolve incoming customer inquiries over one central platform with an intuitive interface and automation options. Start reducing support costs, raise productivity, and increase your customer satisfaction.


Messenger Communication Platform Features

  • Alerts / Escalation
  • Appointment Management
  • Call Center Management
  • Email Management
  • Knowledge Base
  • Live Chat
  • Performance Metrics
  • Queue Management
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Virtual Assistant
  • Workflow Management
  • Batch Communications
  • Chat / Messaging
  • Content Management
  • Email Distribution
  • Interactive Content
  • Multi-Channel Communication
  • On-Demand Communications
  • Personalization
  • Print Management
  • Template Management
  • Video Content
  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content

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