--- title: "Bob! Desk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Bob! Desk Software - reviews, pricing plans, popular comparisons to other CMMS products and more." source_url: "https://www.capterra.com/p/187346/Bob-Desk/" page_type: "product" language: "en" --- # Bob! Desk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Bob! Desk ## What is Bob! Desk? Bob! Desk is a SaaS (Software-as-a-Service) solution tailored for professionals handling maintenance tasks. Available across all web browsers and devices, it makes daily tasks effortless. This demand and contact management tool streamlines the maintenance assignment process in every way. Without relying on your phone or emails, share information and track interventions in real-time, edit, validate, and archive your quotes all in one place." ## What is Bob! Desk used for? [CMMS](https://www.capterra.com/cmms-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Equipment Maintenance](https://www.capterra.com/equipment-maintenance-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €0.5 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bob! Desk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bob-desk.fr&name=Bob! Desk) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bob! Desk 4.7 (3) VS. [4.6 (1,330)](https://www.capterra.com/p/145635/UpKeep/reviews/) Starting Price €0.5 Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.6 (1,324) Value For Money 4.3 (3) Value For Money 4.5 (1,084) Customer Service 4.3 (3) Customer Service 4.7 (1,110) ## Bob! Desk alternatives [4.6 (1,471)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (97)](https://www.capterra.com/p/109930/BlueFolder/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.8 (755)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.0 (148)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars ## FAQs about Bob! Desk Overview ### What company size and specific industries is Bob! Desk built for? Bob! Desk is designed for small to mid-sized businesses in retail, stores, hotels, restaurants, offices, and logistics. It fits organizations that need a desk management tool across customer-facing, service, and operational environments. Features and Usability ### What are the key features of Bob! Desk? Bob! Desk offers monitoring plus work order management, job scheduling, and dispatch management for service operations. It also includes asset tracking, inventory management, and equipment maintenance, along with reporting and analytics, alerts/notifications, mobile access, routing, and third-party integrations. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Bob! Desk offer? Bob! Desk provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars can cover product topics for groups, documentation offers written reference, and videos provide self-paced learning material. Getting Started and Support ### What customer support options does Bob! Desk offer? Bob! Desk provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. These channels give users multiple ways to reach support, but no reviewer feedback is available to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 1,638 CMMS reviews Capterra reviewers point to these as the top features buyers look for in CMMS software: - **Preventive Maintenance** (**58%** of reviewers rated this feature as critical) - **Maintenance Scheduling** (**50%**) - **Work Order Management** (**53%**) Bob! Desk supports all three of the top features reviewers value most: **Preventive Maintenance**, **Maintenance Scheduling**, and **Work Order Management**. Together, these capabilities help businesses plan routine service, schedule maintenance tasks on time, and track repair work from request through completion, allowing teams to reduce equipment downtime, stay organized, and keep maintenance operations running efficiently. Preventive Maintenance 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Scheduling 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Work Order Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Mobile Access 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Asset Tracking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Calendar Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Bob! Desk 68 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Commercial Properties: Designed to serve commercial properties - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Parts Management: Track parts inventory levels and manage re-stocking - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - SMS Messaging: Send messages via SMS - Space Management: Manage occupancy and space utilization in facilities and buildings - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.3 (3) Free Trial Free Version Basic €0.50 Per Month Value for money 4.3 (3) 4.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FM florence M. responsable maintenance Retail ### "super logiciel, pratique, facile d'utilisation et équipe support au top" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 4, 2023 très facile, concise, simple et efficace Pros agilité, user friendly, disponibilité, amélioration continue Cons La recherche sur le logiciel, le visuel de la planification des maintenances Reasons for choosing Bob! Desk prix, motivation, visuel agréable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JE Jal E. Specification Executive Outsourcing/Offshoring ### "Software that saves you time and energy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 September 10, 2022 Very satisfactory. Pros The software truly enables myself to perform efficient in my daily tasks. It simplifies my activities effectively by finding well-thought of strategies in dealing with my job responsibilities. Cons The dashboard could be improved by showing more necessary information that could help its users perform better in their tasks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD SARL D. responsable Retail ### "Avec Bob Desk nous avons évolué" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 18, 2021 Nous avons choisi le produit Bob pour nous permettre d’évoluer en numérisant toutes nos interventions. Nous avons donc choisi la solution Bob Desk. La solution pour nous au départ n’était pas parfaite, mais l’écoute de Hamza a fait qu’ils ont su faire évoluer la solution pour nous. Merci à l’équipe est content d’être écouté. Nous recommandons grandement. L’équipe Gitem Tourlaville. Pros La possibilité de le faire évolué. L'écoute de l'équipe qui pour moi est un point des plus important. le rapport qualité prix. Cons Le manque de localisation des RDV en direct. La solution ne fonctionne pas hors connexion, normal c'est ce qui permet le rapport qualité prix. Reasons for choosing Bob! Desk La réponse lors de l'appel, la possibilité de testé gratuitement et pendant cette période d'essai, sans preuve de travailler ensemble l'équipe à développer la solution pour qu’elle soit à notre image. Merci Bob Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor February 23, 2021 Thanks so much for reviewing our GMAO. We will keep doing our best to help you anyway we can. Team Bob! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.