---
title: "Chronicle Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Chronicle Software - reviews, pricing plans, popular comparisons to other Cemetery products and more."
source_url: "https://www.capterra.com/p/187388/Chronicle/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Chronicle Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Chronicle

## What is Chronicle?

Chronicle is software for cemetery operators who need accurate records, live mapping, and task coordination in one system. It replaces spreadsheets and manual processes with clear tools for plot tracking, document storage, interments, and pre-need sales. Teams can map grave locations using GPS, monitor burial statuses, upload deeds and certificates, assign work orders, and generate instant reports. All users access the same data through secure role-based logins. Chronicle supports single sites, multi-site portfolios, and columbaria. You can turn on a public grave search map when ready. An online memorial feature for families who wish to see them is available and free. All core features are included from the start.

## What is Chronicle used for?

[Cemetery](https://www.capterra.com/cemetery-software/)[Funeral Home](https://www.capterra.com/funeral-home-software/)

Overall rating

Based on 60 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$20

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Chronicle alternatives

Highest Rated

[4.7 (2,934)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (95)](https://www.capterra.com/p/145091/Plotbox/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[0.0](https://www.capterra.com/p/10009661/Pyre/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/187388/Chronicle/alternatives/)

## FAQs about Chronicle

Overview

### What problems does Chronicle solve?

Chronicle solves paper-based, fragmented cemetery recordkeeping and unclear grave-location workflows by combining burial records, plot availability, documents, photos, and mapped interment sites in one system. Cemetery administrators, volunteer trusts, council staff, grave diggers, and funeral partners can verify locations, manage bookings, update records remotely, and help families and genealogists find relatives without site visits.

Answer based on 39 reviews

Overview

### Which roles and teams benefit most from Chronicle?

Chronicle is most used by cemetery managers, secretaries, and parish administrators who maintain burial records, plot ownership, and family contact details. Cemetery committees, treasurers, and office managers use it to support administrative reporting, payments, and day-to-day recordkeeping, while public-sector and library records staff organize historical information and requests.

Answer based on 60 reviews

Overview

### What company size and industries is Chronicle built for?

Chronicle is built for small organizations, with 97% of reviewers, especially Government Administration at 23%. It also serves Non-Profit Organization Management (22%) and Religious Institutions (20%), aligning with councils, religious organizations, cemetery trusts, and private operators. It supports single- and multi-site cemetery and columbarium operations, primarily for cemetery use.

Answer based on 60 reviews

Features and Usability

### What are the key features of Chronicle?

Chronicle includes cemetery records management and Grave Search, helping staff organize burial information and locate individuals or plots. Its Lot Mapping displays cemetery layouts and plot locations, while Document Management and Image Management keep deeds, permits, receipts, photographs, and historical materials associated with grave records.

Answer based on 31 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Chronicle starts with a free Basic plan for small or community cemeteries, including up to 50 records. The Lite plan costs $20 per month and adds extra storage, while the Pro plan costs $165 per month. A free version and free trial are available, and the annual software fee starts at $60/month.

Answer based on 4 reviews

Integrations

### Which third-party tools and platforms does Chronicle integrate with?

Chronicle integrates with 7 third-party tools and platforms, including Google Cloud Storage, QuickBooks Online, Xero, Single Sign-On, Osiris, Tyler Application Platform, and Tyler Enterprise Data Platform. These catalog integrations span cloud storage, accounting, identity access, and Tyler product connections.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does Chronicle offer?

Chronicle provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide self-paced visual guidance.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Chronicle offer, and how do users rate the experience?

Chronicle offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe the support team as responsive, knowledgeable, patient, and helpful during setup, data changes, and ongoing requests. Some users note occasional internet response-time delays, but do not view them as a significant problem.

Answer based on 23 reviews

DiGital records

### How well does Chronicle manage cemetery digital records?

Chronicle centralizes cemetery records, maps, burial details, and historical documents so staff and families can find information more easily. Cemetery trusts and volunteer-led sites value the searchable digital archive and reduced reliance on paper files, although converting old, incomplete records requires significant time, data checking, and staff training.

Answer based on 20 reviews

## Features

AI summary

Based on 153 Cemetery reviews

Capterra data shows that buyers of cemetery software rank the following features as their top priorities:

-   **Grave Search** (**63%** of reviewers rated this feature as critical)
-   **Lot Mapping** (**59%**)
-   **Records Management** (**63%**)

Chronicle supports all three features that reviewers rate most highly: **Grave Search**, **Lot Mapping**, and **Records Management**. Together, these capabilities help businesses locate burial sites quickly, maintain accurate plot information, and keep cemetery records organized, allowing teams to manage daily operations with greater accuracy and confidence.

Grave Search

4.8 (44)

88.64% of 44 reviewers that rated this feature as important or highly important

With this capability, you can quickly locate graves by name, plot, or partial details, making it easy for staff, families, and funeral directors to find loved ones or available lots. Reviewers appreciate its accuracy, ease of use, and time-saving benefits.

Lot Mapping

4.5 (45)

88.89% of 45 reviewers that rated this feature as important or highly important

Lot Mapping gives you an interactive, visual map of cemetery plots, clarifying grave locations and availability. Users think it streamlines daily operations, aids planning, and reduces confusion, though some mention limitations in editing maps without extra fees.

Records Management

4.6 (42)

88.10% of 42 reviewers that rated this feature as important or highly important

Chronicle offers centralized, cloud-based records management, letting you digitize and organize all cemetery records in one accessible place. Reviewers indicate it simplifies data entry, improves accuracy, and makes transitioning from paper to digital much easier.

Accounting

3.7 (6)

16.67% of 6 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Document Storage

5.0 (4)

125.00% of 4 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Document Management

4.5 (36)

77.78% of 36 reviewers that rated this feature as important or highly important

This aspect helps you store, organize, and access all cemetery-related documents digitally, reducing lost paperwork and supporting historical research. Some reviewers find it convenient and secure, though a few mention initial challenges with entering certain document types.

Chronicle 63 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Attendance Tracking: Track the attendance of specific individuals or groups
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Automatic Backup: Data is backed up automatically to prevent data loss
- Built-In Database: A system that allows access to a database structure without relying on an external program
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Cemetery Management: Manage cemetery lots and plot burial records/mappings
- Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- Cremation Management: Manage tasks and activities involved in funeral, burial and cremation services, such as service scheduling, and guest invitations, etc.
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Mapping: Track the management and flow of data throughout the organization
- Data Migration: Move from one database to another, or upgrade the version of database software being used
- Data Storage Management: Manage and store data in a database
- Document Generation: Custom forms to streamline repetitious aspects of a document
- Document Imaging: Convert paper files into digital images
- Document Management: This aspect helps you store, organize, and access all cemetery-related documents digitally, reducing lost paperwork and supporting historical research. Some reviewers find it convenient and secure, though a few mention initial challenges with entering certain document types.
- Document Storage: Store and organize documents in a centralized system
- Electronic Payments: Electronically collect payments for goods or services
- Event Calendar: A list of events with their respective dates
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Forms Management: Store, manage and track all forms in a centralized location
- Geographic Maps: Visualize locations on a map
- Grave Search: With this capability, you can quickly locate graves by name, plot, or partial details, making it easy for staff, families, and funeral directors to find loved ones or available lots. Reviewers appreciate its accuracy, ease of use, and time-saving benefits.
- Image Management: Support for uploading and retaining image files in the cemetery records database
- Interactive Content: Allow the audience to interact or engage with the content
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Lot Mapping: Lot Mapping gives you an interactive, visual map of cemetery plots, clarifying grave locations and availability. Users think it streamlines daily operations, aids planning, and reduces confusion, though some mention limitations in editing maps without extra fees.
- Multi-Location: Manage and support multiple locations
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Pre-Need Management: Arrangement where funeral products/services are purchased ahead of time, or long before death has occurred
- QuickBooks Integration: Integrates with QuickBooks
- Receipt Management: Upload, track, and submit receipts in a central database
- Records Management: Chronicle offers centralized, cloud-based records management, letting you digitize and organize all cemetery records in one accessible place. Reviewers indicate it simplifies data entry, improves accuracy, and makes transitioning from paper to digital much easier.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Website Management: Built-in website builder or integration with third-party site
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

Features

4.6 (60)

4.6

Based on 60 reviews

## Pricing

Value for money

4.8 (50)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/187388/Chronicle/pricing/)

Basic (Free)

Free

It includes:

-   Records Management
-   Plot Management
-   Interment
-   Certificate

Lite

$20.00

Usage Based,Per Month

It includes:

-   Work Order
-   Activity Log
-   Event
-   Certificate
-   Records Management
-   Plot Management
-   Interment
-   Advanced Search

Pro

$165.00

Usage Based,Per Month

It includes:

-   Certificate
-   Event
-   Advanced Search
-   Activity Log
-   Notes
-   Report
-   Invoice Module
-   Walk to Grave
-   Official Stories
-   Life Chronicle Online Memorial
-   Plot Management
-   Records Management
-   Interment
-   Multiple Cemeteries
-   Multiple User Account

Value for money

4.8 (50)

4.8

Based on 50 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Google Cloud Storage](https://www.capterra.com/p/253631/Google-Cloud-Storage/)[

Osiris](https://www.capterra.com/p/124753/Osiris/)[

Single Sign-On](https://www.capterra.com/p/209022/Single-Sign-On/)[

Tyler Application Platform](https://www.capterra.com/p/130781/entellitrak/)[

Tyler Enterprise Data Platform](https://www.capterra.com/p/212581/Socrata-Open-Data-Citizen-Engagement-Cloud/)

## Support, customer service and training options

Customer Service

4.9 (54)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (54)

4.9

Based on 54 reviews

## User reviews

Overall rating

4.7

Based on 60 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(40)

4(20)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Business Manager

Used the software for: 3-5 years

### "Chronical has been a great enhancement "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 1, 2024

Overall our experience has been very positive. The support staff is extremely responsive, and helpful when we need to make changes or additions to plots. It took a lot of work on our part to upload all the old paper documents, but well worth the effort.

Pros

The ability to map and locate plots, and to store key records. Also the fact that photos and stories can be added to interments for public view.

Cons

Graphics are a little week on the public page.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Cemetery Committee Chair

Used the software for: 1-3 years

### "Grave Considerations for a Small Cemetery"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2025

Our duties are much more manageable. We are able to satisfactorily assist our members with this most holy task, knowing that our records are current and safely preserved. For example, previously it was difficult to determine exactly on which side of a gravestone a body was buried. Chronicle's drone survey images make it much easier to identify a disturbance in the ground. Just recently a member was concerned that his mother and father were not buried side by side. We were able to send screenshots of the Chronicle map to help him communicate with his sisters and with all of us. Being able to resolve such issues successfully is very comforting to the families, and meaningful to us. We are all volunteers. The Chronicle software has simplified the challenges we face and assures a successful and permanent future for our cemetery for years to come.

Pros

Remote access to our cemetery information has been a dream come true for me. As a volunteer committee, we can now communicate easily about gravesite locations, purchases, and rights of burial. The database and map location can be updated simultaneously and immediately. We are able to send screenshots - with notations - to the mortuary or to the monument company. Or to the family members themselves. This has been a huge benefit to all parties involved.

Cons

The Report function is one I find frustrating to use. I have to uncheck so many categories to get just what we need. And it's not as intuitive to use as I would like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Coordinator Administration and Customer Service

Used the software for: Less than 1 year

### "Chronicle Set up"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

July 11, 2025

Chronicle RIP is a modern, user-friendly cemetery management software designed to simplify recordkeeping, mapping, and administrative tasks for cemeteries of all sizes. It offers a digital approach to managing burial plots, interments, and historical records, helping cemeteries transition from outdated paper systems to efficient, cloud-based solutions.

Pros

Intuitive mapping tools: The visual plot mapping feature is easy to use and provides clear, interactive layouts of cemetery grounds. Centralized records: Digital recordkeeping makes it easy to access and update burial information, reducing errors and lost data. Search functionality: Quickly locate plot records, deceased individuals, or vacant spaces with simple search tools.

Cons

Initial setup: Migrating older records can take time and may require support, especially for cemeteries with decades of handwritten data

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Cemetery Manager

Used the software for: 3-5 years

### "Exactly what our cemetery needed!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 25, 2025

Overall we have had an excellent experience with Chronicle. Right from our first contact they have been engaged and attentive to our needs. They understand what makes our cemetery tick and more importantly what our customers need to connect with us in a meaningful way. If I was to offer some advice to anyone considering moving to the Chronicle platform it would be to meticulously curate your data prior to the transfer. I personally have found that there were many redundant aspects of our legacy data which unfortunately, have come across to Chronicle because we weren't aware of them during our curation process. Take a good hard look at what you are recording, where it is recorded and why it is recorded, from there you may be able to eliminate much of what is unnecessary and enjoy a cleaner start with this outstanding system. As our cemetery grows the Chronicle team are always available and supportive to our needs, meaning that we can be confident that new developments will be taken care of swiftly and are accurately reflected in the platform. We look forward to a long and fruitful relationship with Chronicle, improving our business performance, our systems, and the service we provide to our valued clients.

Pros

I felt that Chronicle offered all of the elements needed to effectively manage our cemetery records and operations plus so much more. We have barely scratched the surface of the platform's capabilities but we hope to make full use of all it's features in the future. It has proven to be an invaluable tool for us and our customers who can now explore and appreciate our beautiful space like never before.

Cons

Honestly I can't say there's anything not to like. There are occasional issues with adapting to the platform from our legacy processes but certainly nothing that is insurmountable or without a simple workaround. We may be in a slightly different position to many cemeteries in that we have only been operating for 25 years and have a considerable amount of development still to take place but Chronicle's team has, and continues, to support us every step of the way.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Cemetery Administrator. I am a volunteer

Used the software for: 1-3 years

### "Great customer service! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 18, 2025

Helpful software. Very helpful customer service. They are usually very quick to help me find a solution to my problem.

Pros

Customer support is excellent. They are always able to help me with any issues I may have. They usually offer different options to fix my issue.

Cons

Sometimes there’s a lag in responses due to location differences. But it’s not really that big of a deal.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Trust member

Used the software for: 3-5 years

### "Promoting Community Engagement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2025

The communication with the team at Chronicle is remarkable. Customer service is excellent.

Pros

Specifically designed for cemetery management, it has the ability to continually evolve according to industry needs, ideas and expectations. I really like that it is very comprehensive and able to accommodate all documentation and management requirements. Importantly, Chronicle promotes community engagement, allowing record searches, genealogy studies and location of interment sites. Records are no longer locked away with access only available to cemetery staff.

Cons

I would like it to be a bit faster. Sometimes the internet seems slow making it difficult to move from page to page.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: 1-3 years

### "Bringing History to Life with Chronicle"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2025

Our overall experience with Chronicle has been excellent. It has transformed our cemetery into a living archive and provided the public with a meaningful way to connect with the history of Kaapsehoop. Even with limited use of the administrative functions, the storytelling and record-keeping capabilities alone have been invaluable.

Pros

Chronicle has allowed us to bring our historical cemetery to life by sharing the stories behind the headstones. The platform is easy to use, visually engaging, and makes heritage accessible to the public in a way that is both respectful and informative

Cons

As we manage a mostly dormant cemetery, many of the advanced back-office features (plot sales, grave scheduling, financial tools) are not directly relevant to us. While not really a drawback, it means we haven’t explored the full potential of Chronicle yet

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Special Projects Liaison

Used the software for: 1-3 years

### "Chronicle replaces one man's memory to preserve Denville's history!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2025

From the start, the folks at Chronicle have been knowledgeable, friendly and helpful. Their follow-up has been excellent and I've never been left hanging for an answer, report or update.

Pros

We love thoroughness of the database that captures so much information. Our cemetery includes people from the Revolutionary Era through the present. It's wonderful to now have all that organized and accessible. Before we basically relied on one person with a great memory to help locate a grave! Chronicle's digitizing of our cemetery has insured the historical record is intact and accessible.

Cons

It can take a little time for the database to return results - but it's working with a ton of data, so a little patience is no big deal.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Minister

Used the software for: Less than 1 year

### "Chronicle review - York United Church"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 26, 2025

It was a pleasure to work with Chronicle on this project. In my previous life before I was in ministry, I spent about 32 years in IT working with numerous vendors on automation and GIS projects. I found Chronicle to be responsive, organized and demonstrated good attention to detail. I am hoping to deploy this solution for some of the other cemeteries within our pastoral charge.

Pros

I particularly like the mapping and GIS functionality. We tried to create a Cemetery management system in the past using ESRI software. But when I found Chronicle, I realized that its software as a service approach would mean it would be relatively easy to deploy and easy to use. I was also impressed with how Chronicle facilitated the drone coverage of our cemetery and carefully put together the data set.

Cons

Probably the response time over the internet. However this has not been a significant problem. That being said, if Chronicle could improve the response time that would be a good thing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Utility Accounts Manager

Used the software for: 3-5 years

### "Best decision for your cemetery needs!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 26, 2025

So far, we are impressed with the site and appreciative of the customer service received! We look forward to the continued support of our wonderful cemetery.

Pros

Chronicle has been amazing! Switching to Chronicle has made our customer/cemetery experiences so much better. It is easier for families to find their loved ones.

Cons

We have had a huge increase in families wanting to bury urns with previous deceased family members. This causes a change in the mapping process that can only be changed by Chronicle. Chronicle has been very helpful and timely with these change requests.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/187388/Chronicle/reviews/)

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