# Chronicle Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Chronicle Software - reviews, pricing plans, popular comparisons to other Cemetery products and more.

Source: https://www.capterra.com/p/187388/Chronicle

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# 

 Chronicle Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Chronicle

## What is Chronicle?

Chronicle is software for cemetery operators who need accurate records, live mapping, and task coordination in one system. It replaces spreadsheets and manual processes with clear tools for plot tracking, document storage, interments, and pre-need sales. Teams can map grave locations using GPS, monitor burial statuses, upload deeds and certificates, assign work orders, and generate instant reports. All users access the same data through secure role-based logins. Chronicle supports single sites, multi-site portfolios, and columbaria. You can turn on a public grave search map when ready. An online memorial feature for families who wish to see them is available and free. All core features are included from the start.

## What is Chronicle used for?

[Cemetery](https://www.capterra.com/cemetery-software/)[Funeral Home](https://www.capterra.com/funeral-home-software/)

Overall rating

Based on 60 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$20

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Chronicle alternatives

Highest Rated

[5.0 (3)](https://www.capterra.com/p/10005008/Cemetery-Workstation/#reviews)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (86)](https://www.capterra.com/p/145091/Plotbox/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (45)](https://www.capterra.com/p/134099/CIMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (298)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/187388/Chronicle/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Lot Mapping

4.5 (45)

88.89% of 45 reviewers that rated this feature as important or highly important

Lot Mapping gives you an interactive, visual map of cemetery plots, clarifying grave locations and plot status. Reviewers indicate it saves time, aids planning, and improves accuracy, though some wish for more direct control over map updates and dynamic changes.

Grave Search

4.8 (44)

88.64% of 44 reviewers that rated this feature as important or highly important

With Grave Search, you can quickly locate graves by name, plot, or partial details, making it valuable for families, staff, and funeral directors. Reviewers appreciate its accuracy, ease of use, and time savings, though some mention mobile search needs improvement.

Records Management

4.6 (42)

88.10% of 42 reviewers that rated this feature as important or highly important

Chronicle offers centralized, cloud-based records management, helping you digitize and organize cemetery data for easy access and secure storage. Users think it streamlines record-keeping, reduces paper reliance, and simplifies passing information to new staff.

Document Management

4.5 (36)

77.78% of 36 reviewers that rated this feature as important or highly important

This capability lets you store, attach, and access all cemetery documents digitally, reducing lost paperwork and improving accuracy. Some reviewers find it convenient and reassuring, while others note initial challenges with document entry and retrieval.

Image Management

4.5 (32)

87.50% of 32 reviewers that rated this feature as important or highly important

Support for uploading and retaining image files in the cemetery records database

Work Order Management

4.1 (21)

42.86% of 21 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Chronicle 63 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Track the attendance of specific individuals or groups

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Data is backed up automatically to prevent data loss

A system that allows access to a database structure without relying on an external program

Track and manage schedules and meetings via an integrated calendar

Manage cemetery lots and plot burial records/mappings

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Manage tasks and activities involved in funeral, burial and cremation services, such as service scheduling, and guest invitations, etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Move from one database to another, or upgrade the version of database software being used

Manage and store data in a database

Custom forms to streamline repetitious aspects of a document

Convert paper files into digital images

This capability lets you store, attach, and access all cemetery documents digitally, reducing lost paperwork and improving accuracy. Some reviewers find it convenient and reassuring, while others note initial challenges with document entry and retrieval.

Store and organize documents in a centralized system

Electronically collect payments for goods or services

A list of events with their respective dates

Plan, manage, and track the financial activities of an individual or organization

Store, manage and track all forms in a centralized location

Visualize locations on a map

With Grave Search, you can quickly locate graves by name, plot, or partial details, making it valuable for families, staff, and funeral directors. Reviewers appreciate its accuracy, ease of use, and time savings, though some mention mobile search needs improvement.

Support for uploading and retaining image files in the cemetery records database

Allow the audience to interact or engage with the content

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Lot Mapping gives you an interactive, visual map of cemetery plots, clarifying grave locations and plot status. Reviewers indicate it saves time, aids planning, and improves accuracy, though some wish for more direct control over map updates and dynamic changes.

Manage and support multiple locations

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Arrangement where funeral products/services are purchased ahead of time, or long before death has occurred

Integrates with QuickBooks

Upload, track, and submit receipts in a central database

Chronicle offers centralized, cloud-based records management, helping you digitize and organize cemetery data for easy access and secure storage. Users think it streamlines record-keeping, reduces paper reliance, and simplifies passing information to new staff.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Gauge satisfaction and receive information for improvement and success

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Built-in website builder or integration with third-party site

Creating, assign, and track jobs and/or tasks for work orders

Features

4.6 (60)

4.6

Based on 60 reviews

## Pricing

Value for money

4.8 (50)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/187388/Chronicle/pricing/)

Lite

$20.00

Usage Based,Per Month

It includes:

-   Work Order
-   Activity Log
-   Event
-   Certificate
-   Records Management
-   Plot Management
-   Interment
-   Advanced Search

Pro

$165.00

Usage Based,Per Month

It includes:

-   Certificate
-   Event
-   Advanced Search
-   Activity Log
-   Notes
-   Report
-   Invoice Module
-   Walk to Grave
-   Official Stories
-   Life Chronicle Online Memorial
-   Plot Management
-   Records Management
-   Interment
-   Multiple Cemeteries
-   Multiple User Account

Value for money

4.8 (50)

4.8

Based on 50 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[

Google Cloud Storage](https://www.capterra.com/p/253631/Google-Cloud-Storage/)[

Osiris](https://www.capterra.com/p/124753/Osiris/)[

Single Sign-On](https://www.capterra.com/p/209022/Single-Sign-On/)[

Tyler Application Platform](https://www.capterra.com/p/130781/entellitrak/)[

Tyler Enterprise Data Platform](https://www.capterra.com/p/212581/Socrata-Open-Data-Citizen-Engagement-Cloud/)

## Support, customer service and training options

Customer Service

4.9 (54)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (54)

4.9

Based on 54 reviews

## User reviews

Overall rating

4.7

Based on 60 reviews

Filter by rating

5(40)

4(20)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CM

Christine M.

Special Projects Liaison

Consumer Services

### "Chronicle replaces one man's memory to preserve Denville's history!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 28, 2025

From the start, the folks at Chronicle have been knowledgeable, friendly and helpful. Their follow-up has been excellent and I've never been left hanging for an answer, report or update.

Pros

We love thoroughness of the database that captures so much information. Our cemetery includes people from the Revolutionary Era through the present. It's wonderful to now have all that organized and accessible. Before we basically relied on one person with a great memory to help locate a grave! Chronicle's digitizing of our cemetery has insured the historical record is intact and accessible.

Cons

It can take a little time for the database to return results - but it's working with a ton of data, so a little patience is no big deal.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 1, 2025

Thank you, Christine, for sharing such a meaningful review. We’re honored to know that Chronicle is helping preserve Denville’s history and making it easier to access records that span from the Revolutionary Era to today. Your story about moving from relying on one person’s memory to having a full, accessible digital archive really captures why we built Chronicle in the first place. We also appreciate your note about database speed — with large sets of historical data it can sometimes take a moment, but we’re always working to optimize performance while keeping accuracy and accessibility intact. It’s wonderful to hear that our team has been knowledgeable and responsive for you. We’re grateful to be part of your important preservation work and look forward to continuing to support you.

CC

Claudette C.

Director

Information Services

### "Bringing History to Life with Chronicle"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 28, 2025

Our overall experience with Chronicle has been excellent. It has transformed our cemetery into a living archive and provided the public with a meaningful way to connect with the history of Kaapsehoop. Even with limited use of the administrative functions, the storytelling and record-keeping capabilities alone have been invaluable.

Pros

Chronicle has allowed us to bring our historical cemetery to life by sharing the stories behind the headstones. The platform is easy to use, visually engaging, and makes heritage accessible to the public in a way that is both respectful and informative

Cons

As we manage a mostly dormant cemetery, many of the advanced back-office features (plot sales, grave scheduling, financial tools) are not directly relevant to us. While not really a drawback, it means we haven’t explored the full potential of Chronicle yet

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 1, 2025

Thank you so much, Claudette, for sharing your thoughtful feedback. We’re delighted to hear that Chronicle has helped bring your cemetery’s history to life and made it easier to share stories with the community. It’s wonderful to know that even with a focus outside of the advanced back-office tools, the storytelling and record-keeping features have been valuable for you and your team. We truly appreciate your perspective and the way you’re using Chronicle to preserve and share heritage. Should you ever wish to explore more of the platform’s capabilities, we’d be happy to support you at every step. Thanks again for trusting Chronicle.

DR

Deborah R.

Cemetery Committee Chair

Non-Profit Organization Management

### "Grave Considerations for a Small Cemetery"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2025

Our duties are much more manageable. We are able to satisfactorily assist our members with this most holy task, knowing that our records are current and safely preserved. For example, previously it was difficult to determine exactly on which side of a gravestone a body was buried. Chronicle's drone survey images make it much easier to identify a disturbance in the ground. Just recently a member was concerned that his mother and father were not buried side by side. We were able to send screenshots of the Chronicle map to help him communicate with his sisters and with all of us. Being able to resolve such issues successfully is very comforting to the families, and meaningful to us. We are all volunteers. The Chronicle software has simplified the challenges we face and assures a successful and permanent future for our cemetery for years to come.

Pros

Remote access to our cemetery information has been a dream come true for me. As a volunteer committee, we can now communicate easily about gravesite locations, purchases, and rights of burial. The database and map location can be updated simultaneously and immediately. We are able to send screenshots - with notations - to the mortuary or to the monument company. Or to the family members themselves. This has been a huge benefit to all parties involved.

Cons

The Report function is one I find frustrating to use. I have to uncheck so many categories to get just what we need. And it's not as intuitive to use as I would like.

Alternatives considered

[CIMS](https://www.capterra.com/p/10028619/CIMS/)

[ShulCloud](https://www.capterra.com/p/192763/ShulCloud/)

Reasons for choosing Chronicle

The price was the major criteria. Also Chronicle set up the ground survey for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 26, 2025

Dear Deborah, Thank you for your fantastic review and for sharing your experience with Chronicle on Capterra. We are so pleased to hear that our platform has made remote access to your cemetery information a dream come true for your volunteer committee and that it has become a huge benefit to all parties involved. It's wonderful to know that you are now able to manage your duties more easily and assist members with their records. We also appreciate you noting that the drone survey images and the ability to send screenshots have made resolving difficult issues much simpler. We take your feedback regarding the Report function seriously. We understand that having to uncheck so many categories can be frustrating and that the process is not as intuitive as it could be. We are constantly working on improving our user experience, and your comments are invaluable as we look for ways to make our reporting tools more user-friendly. Thank you again for choosing Chronicle!

DA

David A.

Minister

Religious Institutions

### "Chronicle review - York United Church"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 23, 2025

It was a pleasure to work with Chronicle on this project. In my previous life before I was in ministry, I spent about 32 years in IT working with numerous vendors on automation and GIS projects. I found Chronicle to be responsive, organized and demonstrated good attention to detail. I am hoping to deploy this solution for some of the other cemeteries within our pastoral charge.

Pros

I particularly like the mapping and GIS functionality. We tried to create a Cemetery management system in the past using ESRI software. But when I found Chronicle, I realized that its software as a service approach would mean it would be relatively easy to deploy and easy to use. I was also impressed with how Chronicle facilitated the drone coverage of our cemetery and carefully put together the data set.

Cons

Probably the response time over the internet. However this has not been a significant problem. That being said, if Chronicle could improve the response time that would be a good thing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Cemetery Administrator. I am a volunteer

Religious Institutions

### "Great customer service! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2025

Helpful software. Very helpful customer service. They are usually very quick to help me find a solution to my problem.

Pros

Customer support is excellent. They are always able to help me with any issues I may have. They usually offer different options to fix my issue.

Cons

Sometimes there’s a lag in responses due to location differences. But it’s not really that big of a deal.

Alternatives considered

[Plotbox](https://www.capterra.com/p/145091/Plotbox/)

[Cemify](https://www.capterra.com/p/175752/Cemify/)

Reasons for choosing Chronicle

Cost, Chronicle was more suited to my needs. Some of the other products were for HUGE cemeteries.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 19, 2025

Dear valued customer, Thank you so much for taking the time to leave such a great review! We're thrilled to hear that you find Chronicle to be helpful software and that our customer support has been excellent. We're committed to being quick to help with any issues and providing different options for solutions. We also appreciate your honest feedback regarding the occasional lag due to location differences. We are continuously working to optimize our platform's performance for all users, regardless of their location, to ensure a smooth and seamless experience. It’s great to know that Chronicle was a better fit for your needs compared to other products designed for larger cemeteries, and we truly value your business. Thank you again for your kind words and for choosing Chronicle. Sincerely, The Chronicle Team

JD

James D.

Cemetery Manager

Facilities Services

### "Exactly what our cemetery needed!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2025

Overall we have had an excellent experience with Chronicle. Right from our first contact they have been engaged and attentive to our needs. They understand what makes our cemetery tick and more importantly what our customers need to connect with us in a meaningful way. If I was to offer some advice to anyone considering moving to the Chronicle platform it would be to meticulously curate your data prior to the transfer. I personally have found that there were many redundant aspects of our legacy data which unfortunately, have come across to Chronicle because we weren't aware of them during our curation process. Take a good hard look at what you are recording, where it is recorded and why it is recorded, from there you may be able to eliminate much of what is unnecessary and enjoy a cleaner start with this outstanding system. As our cemetery grows the Chronicle team are always available and supportive to our needs, meaning that we can be confident that new developments will be taken care of swiftly and are accurately reflected in the platform. We look forward to a long and fruitful relationship with Chronicle, improving our business performance, our systems, and the service we provide to our valued clients.

Pros

I felt that Chronicle offered all of the elements needed to effectively manage our cemetery records and operations plus so much more. We have barely scratched the surface of the platform's capabilities but we hope to make full use of all it's features in the future. It has proven to be an invaluable tool for us and our customers who can now explore and appreciate our beautiful space like never before.

Cons

Honestly I can't say there's anything not to like. There are occasional issues with adapting to the platform from our legacy processes but certainly nothing that is insurmountable or without a simple workaround. We may be in a slightly different position to many cemeteries in that we have only been operating for 25 years and have a considerable amount of development still to take place but Chronicle's team has, and continues, to support us every step of the way.

Alternatives considered

[Plotbox](https://www.capterra.com/p/145091/Plotbox/)

Reasons for choosing Chronicle

Ultimately for our Directors it came down to price but I knew we were onto a good thing regardless.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 28, 2025

Hi James, Thank you so much for taking the time to share this detailed and thoughtful review! We’re truly honoured to hear that Chronicle has become an invaluable tool for both your team and your customers. Your kind words about our product capabilities, customer support, and the overall impact on your cemetery operations mean a lot to us. We especially appreciate your transparency in sharing your experience with the data curation process. We know how challenging it can be to transition from legacy systems, and we're glad our team was able to support you through that journey. Your advice about organising data before migration is incredibly valuable — and we couldn't agree more. We’re committed to continuously improving and delivering a platform that reflects your evolving needs. Thank you again for your trust and partnership over the past two years. We look forward to growing alongside your team and supporting your mission every step of the way.

VW

Vanessa W.

Coordinator Administration and Customer Service

Government Administration

### "Chronicle Set up"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

June 6, 2025

Chronicle RIP is a modern, user-friendly cemetery management software designed to simplify recordkeeping, mapping, and administrative tasks for cemeteries of all sizes. It offers a digital approach to managing burial plots, interments, and historical records, helping cemeteries transition from outdated paper systems to efficient, cloud-based solutions.

Pros

Intuitive mapping tools: The visual plot mapping feature is easy to use and provides clear, interactive layouts of cemetery grounds. Centralized records: Digital recordkeeping makes it easy to access and update burial information, reducing errors and lost data. Search functionality: Quickly locate plot records, deceased individuals, or vacant spaces with simple search tools.

Cons

Initial setup: Migrating older records can take time and may require support, especially for cemeteries with decades of handwritten data

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 28, 2025

Hi Vanessa, Thank you for sharing your experience with Chronicle and for highlighting the value you've found in our intuitive mapping tools and centralised digital recordkeeping. We're glad to hear that the platform has helped bring clarity and efficiency to your record management tasks so far. We also appreciate your honest feedback about the initial data migration process. We recognise that migrating older records—especially handwritten ones—can be challenging, and we're continually working to improve our onboarding and support resources to ease that transition for teams like yours. Your comments are invaluable as we refine our system and support structures, especially for larger cemeteries or government-managed services with complex historical data. We’re grateful to be part of your digital transformation journey, and we’re here to support you every step of the way. If there’s anything we can do to improve your experience, please don’t hesitate to reach out.

LA

Lori Ann H.

Utility Accounts Manager

Government Administration

### "Best decision for your cemetery needs!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2025

So far, we are impressed with the site and appreciative of the customer service received! We look forward to the continued support of our wonderful cemetery.

Pros

Chronicle has been amazing! Switching to Chronicle has made our customer/cemetery experiences so much better. It is easier for families to find their loved ones.

Cons

We have had a huge increase in families wanting to bury urns with previous deceased family members. This causes a change in the mapping process that can only be changed by Chronicle. Chronicle has been very helpful and timely with these change requests.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 26, 2025

Hi Lori Ann, thank you so much for taking the time to leave this review! We’re really glad to hear that Chronicle has made a positive difference for the cemetery and the families you work with. We truly appreciate your kind words and look forward to continuing to support you and your cemetery.

SN

Sheryl N.

Trust member

Government Administration

### "Promoting Community Engagement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2025

The communication with the team at Chronicle is remarkable. Customer service is excellent.

Pros

Specifically designed for cemetery management, it has the ability to continually evolve according to industry needs, ideas and expectations. I really like that it is very comprehensive and able to accommodate all documentation and management requirements. Importantly, Chronicle promotes community engagement, allowing record searches, genealogy studies and location of interment sites. Records are no longer locked away with access only available to cemetery staff.

Cons

I would like it to be a bit faster. Sometimes the internet seems slow making it difficult to move from page to page.

Switched from

[StreamAlive](https://www.capterra.com/p/10010918/StreamAlive/)

To have an industry specific product. Many more features.

Alternatives considered

[Plotbox](https://www.capterra.com/p/145091/Plotbox/)

Reasons for choosing Chronicle

Features, price and customer service were the main reason we chose Chronicle.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 11, 2025

Dear Sheryl, Thank you so much for sharing your experience with Chronicle—we truly appreciate your thoughtful feedback. It’s fantastic to hear that our platform is making a positive impact on your cemetery management and community engagement efforts. We take great pride in ensuring our software meets industry needs, so it’s wonderful to know it’s working well for you. We also appreciate your note about speed. We’re always looking for ways to improve, and your feedback helps us refine Chronicle to make it even better. If you ever have any further suggestions or need any support, please don’t hesitate to reach out—we’re always happy to help. Thanks again for your trust in Chronicle. We’re grateful to have you as part of our community. Warm regards, Chronicle Team

RB

Rosemary B.

Chairperson

Health, Wellness and Fitness

### "beechworth Public Cemetery"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2025

Is valuable tool for research & storage.

Pros

Readily available location of gravesites

Cons

The search button is often slow to load.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 7, 2025

Hi Rosemary, Thank you for taking the time to share your experience with Chronicle on Capterra! We truly appreciate your kind words and your 5-star ratings for overall quality, ease of use, customer support, and value for money. It’s great to hear that Chronicle has been a valuable tool for your research and record storage needs. We also appreciate your feedback regarding the search button's loading speed. Our team is always working on improving system performance, and we’ll take this into account as we continue refining our platform. If you ever need any assistance or have further suggestions, please don’t hesitate to reach out. We’re here to ensure you have the best experience possible. Thanks again for being a valued Chronicle user! Best regards, Chronicle

[View all Reviews](https://www.capterra.com/p/187388/Chronicle/reviews/)

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