# Chronicle Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Chronicle the right Cemetery solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/187388/Chronicle/reviews --- Chronicle 4.7 (60) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Chronicle Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews VW Vanessa W Coordinator Administration and Customer ServiceGovernment Administration, 51 - 200 employeesUsed the software for: Less than 6 months. “It offers a digital approach to managing burial plots, interments, and historical records, helping cemeteries transition from outdated paper systems to efficient, cloud-based solutions.“ June 6, 2025 JD James D Cemetery ManagerFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years. “I personally have found that there were many redundant aspects of our legacy data which unfortunately, have come across to Chronicle because we weren't aware of them during our curation process.“ July 23, 2025 JD James D Cemetery ManagerFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years. “They understand what makes our cemetery tick and more importantly what our customers need to connect with us in a meaningful way. If I was to offer some advice to anyone considering moving to the Chronicle platform it would be to meticulously curate your data prior to the transfer.“ July 23, 2025 RB Rosemary B ChairpersonHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “The search button is often slow to load.“ February 6, 2025 CC Claudette C DirectorInformation Services, Self-employedUsed the software for: 1-2 years. “Even with limited use of the administrative functions, the storytelling and record-keeping capabilities alone have been invaluable.“ August 28, 2025 LP Lynn P Secretary of Cemetery CommitteeNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “Payments are via credit cards which is difficult for Churches.“ March 13, 2024 VW Vanessa W Coordinator Administration and Customer ServiceGovernment Administration, 51 - 200 employeesUsed the software for: Less than 6 months. “Intuitive mapping tools: The visual plot mapping feature is easy to use and provides clear, interactive layouts of cemetery grounds.“ June 6, 2025 JA Judi A SecretaryIndividual & Family Services, Self-employedUsed the software for: 1-2 years. “We had records dating back to 1875 and didn't realise the amount of mistakes had been made when recording the deaths and locations of the plots.“ December 14, 2022 ## Showing most helpful reviews Showing 1-25 of 60 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Matthew P. Business Manager Non-Profit Organization Management Used the software for: 2+ years ### "Chronical has been a great enhancement " July 24, 2024 5.0 Overall our experience has been very positive. The support staff is extremely responsive, and helpful when we need to make changes or additions to plots. It took a lot of work on our part to upload all the old paper documents, but well worth the effort. Pros The ability to map and locate plots, and to store key records. Also the fact that photos and stories can be added to interments for public view. Cons Graphics are a little week on the public page. Review Source DR Deborah R. Cemetery Committee Chair Non-Profit Organization Management Used the software for: 1-2 years ### "Grave Considerations for a Small Cemetery" August 24, 2025 4.0 Our duties are much more manageable. We are able to satisfactorily assist our members with this most holy task, knowing that our records are current and safely preserved. For example, previously it was difficult to determine exactly on which side of a gravestone a body was buried. Chronicle's drone survey images make it much easier to identify a disturbance in the ground. Just recently a member was concerned that his mother and father were not buried side by side. We were able to send screenshots of the Chronicle map to help him communicate with his sisters and with all of us. Being able to resolve such issues successfully is very comforting to the families, and meaningful to us. We are all volunteers. The Chronicle software has simplified the challenges we face and assures a successful and permanent future for our cemetery for years to come. Pros Remote access to our cemetery information has been a dream come true for me. As a volunteer committee, we can now communicate easily about gravesite locations, purchases, and rights of burial. The database and map location can be updated simultaneously and immediately. We are able to send screenshots - with notations - to the mortuary or to the monument company. Or to the family members themselves. This has been a huge benefit to all parties involved. Cons The Report function is one I find frustrating to use. I have to uncheck so many categories to get just what we need. And it's not as intuitive to use as I would like. Alternatives considered [CIMS](https://www.capterra.com/p/10028619/CIMS/)[ShulCloud](https://www.capterra.com/p/192763/ShulCloud/) Reason for choosing Chronicle The price was the major criteria. Also Chronicle set up the ground survey for us. Review Source Response from Chronicle August 26, 2025 Dear Deborah, Thank you for your fantastic review and for sharing your experience with Chronicle on Capterra. We are so pleased to hear that our platform has made remote access to your cemetery information a dream come true for your volunteer committee and that it has become a huge benefit to all parties involved. It's wonderful to know that you are now able to manage your duties more easily and assist members with their records. We also appreciate you noting that the drone survey images and the ability to send screenshots have made resolving difficult issues much simpler. We take your feedback regarding the Report function seriously. We understand that having to uncheck so many categories can be frustrating and that the process is not as intuitive as it could be. We are constantly working on improving our user experience, and your comments are invaluable as we look for ways to make our reporting tools more user-friendly. Thank you again for choosing Chronicle! VW Vanessa W. Coordinator Administration and Customer Service Government Administration Used the software for: Less than 6 months ### "Chronicle Set up" June 6, 2025 4.0 Chronicle RIP is a modern, user-friendly cemetery management software designed to simplify recordkeeping, mapping, and administrative tasks for cemeteries of all sizes. It offers a digital approach to managing burial plots, interments, and historical records, helping cemeteries transition from outdated paper systems to efficient, cloud-based solutions. Pros Intuitive mapping tools: The visual plot mapping feature is easy to use and provides clear, interactive layouts of cemetery grounds. Centralized records: Digital recordkeeping makes it easy to access and update burial information, reducing errors and lost data. Search functionality: Quickly locate plot records, deceased individuals, or vacant spaces with simple search tools. Cons Initial setup: Migrating older records can take time and may require support, especially for cemeteries with decades of handwritten data Review Source Response from Chronicle July 28, 2025 Hi Vanessa, Thank you for sharing your experience with Chronicle and for highlighting the value you've found in our intuitive mapping tools and centralised digital recordkeeping. We're glad to hear that the platform has helped bring clarity and efficiency to your record management tasks so far. We also appreciate your honest feedback about the initial data migration process. We recognise that migrating older records—especially handwritten ones—can be challenging, and we're continually working to improve our onboarding and support resources to ease that transition for teams like yours. Your comments are invaluable as we refine our system and support structures, especially for larger cemeteries or government-managed services with complex historical data. We’re grateful to be part of your digital transformation journey, and we’re here to support you every step of the way. If there’s anything we can do to improve your experience, please don’t hesitate to reach out. JD James D. Cemetery Manager Facilities Services Used the software for: 2+ years ### "Exactly what our cemetery needed!" July 23, 2025 5.0 Overall we have had an excellent experience with Chronicle. Right from our first contact they have been engaged and attentive to our needs. They understand what makes our cemetery tick and more importantly what our customers need to connect with us in a meaningful way. If I was to offer some advice to anyone considering moving to the Chronicle platform it would be to meticulously curate your data prior to the transfer. I personally have found that there were many redundant aspects of our legacy data which unfortunately, have come across to Chronicle because we weren't aware of them during our curation process. Take a good hard look at what you are recording, where it is recorded and why it is recorded, from there you may be able to eliminate much of what is unnecessary and enjoy a cleaner start with this outstanding system. As our cemetery grows the Chronicle team are always available and supportive to our needs, meaning that we can be confident that new developments will be taken care of swiftly and are accurately reflected in the platform. We look forward to a long and fruitful relationship with Chronicle, improving our business performance, our systems, and the service we provide to our valued clients. Pros I felt that Chronicle offered all of the elements needed to effectively manage our cemetery records and operations plus so much more. We have barely scratched the surface of the platform's capabilities but we hope to make full use of all it's features in the future. It has proven to be an invaluable tool for us and our customers who can now explore and appreciate our beautiful space like never before. Cons Honestly I can't say there's anything not to like. There are occasional issues with adapting to the platform from our legacy processes but certainly nothing that is insurmountable or without a simple workaround. We may be in a slightly different position to many cemeteries in that we have only been operating for 25 years and have a considerable amount of development still to take place but Chronicle's team has, and continues, to support us every step of the way. Alternatives considered [Plotbox](https://www.capterra.com/p/145091/Plotbox/) Reason for choosing Chronicle Ultimately for our Directors it came down to price but I knew we were onto a good thing regardless. Review Source Response from Chronicle July 28, 2025 Hi James, Thank you so much for taking the time to share this detailed and thoughtful review! We’re truly honoured to hear that Chronicle has become an invaluable tool for both your team and your customers. Your kind words about our product capabilities, customer support, and the overall impact on your cemetery operations mean a lot to us. We especially appreciate your transparency in sharing your experience with the data curation process. We know how challenging it can be to transition from legacy systems, and we're glad our team was able to support you through that journey. Your advice about organising data before migration is incredibly valuable — and we couldn't agree more. We’re committed to continuously improving and delivering a platform that reflects your evolving needs. Thank you again for your trust and partnership over the past two years. We look forward to growing alongside your team and supporting your mission every step of the way. SN Sheryl N. Trust member Government Administration Used the software for: 2+ years ### "Promoting Community Engagement" February 7, 2025 5.0 The communication with the team at Chronicle is remarkable. Customer service is excellent. Pros Specifically designed for cemetery management, it has the ability to continually evolve according to industry needs, ideas and expectations. I really like that it is very comprehensive and able to accommodate all documentation and management requirements. Importantly, Chronicle promotes community engagement, allowing record searches, genealogy studies and location of interment sites. Records are no longer locked away with access only available to cemetery staff. Cons I would like it to be a bit faster. Sometimes the internet seems slow making it difficult to move from page to page. Alternatives considered [Plotbox](https://www.capterra.com/p/145091/Plotbox/) Reason for choosing Chronicle Features, price and customer service were the main reason we chose Chronicle. Switched from [StreamAlive](https://www.capterra.com/p/10010918/StreamAlive/) To have an industry specific product. Many more features. Review Source Response from Chronicle February 11, 2025 Dear Sheryl, Thank you so much for sharing your experience with Chronicle—we truly appreciate your thoughtful feedback. It’s fantastic to hear that our platform is making a positive impact on your cemetery management and community engagement efforts. We take great pride in ensuring our software meets industry needs, so it’s wonderful to know it’s working well for you. We also appreciate your note about speed. We’re always looking for ways to improve, and your feedback helps us refine Chronicle to make it even better. If you ever have any further suggestions or need any support, please don’t hesitate to reach out—we’re always happy to help. Thanks again for your trust in Chronicle. We’re grateful to have you as part of our community. Warm regards, Chronicle Team VR Verified Reviewer Cemetery Administrator. I am a volunteer Religious Institutions Used the software for: 1-2 years ### "Great customer service! " August 14, 2025 5.0 Helpful software. Very helpful customer service. They are usually very quick to help me find a solution to my problem. Pros Customer support is excellent. They are always able to help me with any issues I may have. They usually offer different options to fix my issue. Cons Sometimes there’s a lag in responses due to location differences. But it’s not really that big of a deal. Alternatives considered [Plotbox](https://www.capterra.com/p/145091/Plotbox/)[Cemify](https://www.capterra.com/p/175752/Cemify/) Reason for choosing Chronicle Cost, Chronicle was more suited to my needs. Some of the other products were for HUGE cemeteries. Review Source Response from Chronicle August 19, 2025 Dear valued customer, Thank you so much for taking the time to leave such a great review! We're thrilled to hear that you find Chronicle to be helpful software and that our customer support has been excellent. We're committed to being quick to help with any issues and providing different options for solutions. We also appreciate your honest feedback regarding the occasional lag due to location differences. We are continuously working to optimize our platform's performance for all users, regardless of their location, to ensure a smooth and seamless experience. It’s great to know that Chronicle was a better fit for your needs compared to other products designed for larger cemeteries, and we truly value your business. Thank you again for your kind words and for choosing Chronicle. Sincerely, The Chronicle Team CC Claudette C. Director Information Services Used the software for: 1-2 years ### "Bringing History to Life with Chronicle" August 28, 2025 5.0 Our overall experience with Chronicle has been excellent. It has transformed our cemetery into a living archive and provided the public with a meaningful way to connect with the history of Kaapsehoop. Even with limited use of the administrative functions, the storytelling and record-keeping capabilities alone have been invaluable. Pros Chronicle has allowed us to bring our historical cemetery to life by sharing the stories behind the headstones. The platform is easy to use, visually engaging, and makes heritage accessible to the public in a way that is both respectful and informative Cons As we manage a mostly dormant cemetery, many of the advanced back-office features (plot sales, grave scheduling, financial tools) are not directly relevant to us. While not really a drawback, it means we haven’t explored the full potential of Chronicle yet Review Source Response from Chronicle September 1, 2025 Thank you so much, Claudette, for sharing your thoughtful feedback. We’re delighted to hear that Chronicle has helped bring your cemetery’s history to life and made it easier to share stories with the community. It’s wonderful to know that even with a focus outside of the advanced back-office tools, the storytelling and record-keeping features have been valuable for you and your team. We truly appreciate your perspective and the way you’re using Chronicle to preserve and share heritage. Should you ever wish to explore more of the platform’s capabilities, we’d be happy to support you at every step. Thanks again for trusting Chronicle. CM Christine M. Special Projects Liaison Consumer Services Used the software for: 1-2 years ### "Chronicle replaces one man's memory to preserve Denville's history!" August 28, 2025 4.0 From the start, the folks at Chronicle have been knowledgeable, friendly and helpful. Their follow-up has been excellent and I've never been left hanging for an answer, report or update. Pros We love thoroughness of the database that captures so much information. Our cemetery includes people from the Revolutionary Era through the present. It's wonderful to now have all that organized and accessible. Before we basically relied on one person with a great memory to help locate a grave! Chronicle's digitizing of our cemetery has insured the historical record is intact and accessible. Cons It can take a little time for the database to return results - but it's working with a ton of data, so a little patience is no big deal. Review Source Response from Chronicle September 1, 2025 Thank you, Christine, for sharing such a meaningful review. We’re honored to know that Chronicle is helping preserve Denville’s history and making it easier to access records that span from the Revolutionary Era to today. Your story about moving from relying on one person’s memory to having a full, accessible digital archive really captures why we built Chronicle in the first place. We also appreciate your note about database speed — with large sets of historical data it can sometimes take a moment, but we’re always working to optimize performance while keeping accuracy and accessibility intact. It’s wonderful to hear that our team has been knowledgeable and responsive for you. We’re grateful to be part of your important preservation work and look forward to continuing to support you. DA David A. Minister Religious Institutions Used the software for: 6-12 months ### "Chronicle review - York United Church" August 23, 2025 4.0 It was a pleasure to work with Chronicle on this project. In my previous life before I was in ministry, I spent about 32 years in IT working with numerous vendors on automation and GIS projects. I found Chronicle to be responsive, organized and demonstrated good attention to detail. I am hoping to deploy this solution for some of the other cemeteries within our pastoral charge. Pros I particularly like the mapping and GIS functionality. We tried to create a Cemetery management system in the past using ESRI software. But when I found Chronicle, I realized that its software as a service approach would mean it would be relatively easy to deploy and easy to use. I was also impressed with how Chronicle facilitated the drone coverage of our cemetery and carefully put together the data set. Cons Probably the response time over the internet. However this has not been a significant problem. That being said, if Chronicle could improve the response time that would be a good thing. Review Source LAH Lori Ann H. Utility Accounts Manager Government Administration Used the software for: 2+ years ### "Best decision for your cemetery needs!" May 23, 2025 5.0 So far, we are impressed with the site and appreciative of the customer service received! We look forward to the continued support of our wonderful cemetery. Pros Chronicle has been amazing! Switching to Chronicle has made our customer/cemetery experiences so much better. It is easier for families to find their loved ones. Cons We have had a huge increase in families wanting to bury urns with previous deceased family members. This causes a change in the mapping process that can only be changed by Chronicle. Chronicle has been very helpful and timely with these change requests. Review Source Response from Chronicle May 26, 2025 Hi Lori Ann, thank you so much for taking the time to leave this review! We’re really glad to hear that Chronicle has made a positive difference for the cemetery and the families you work with. We truly appreciate your kind words and look forward to continuing to support you and your cemetery. JC Janelle C. A/Manager Regulatory Services Government Administration Used the software for: 2+ years ### "Transitioning into Digitial Cemetery Records" December 15, 2022 5.0 From the first phone call to enquire about receiving a quote to upgrade our 13 cemeteries records from paper based into this digital format. it has been a very clear and concise process, with good communication between everyone involved. The team at Chronicle have been extremely helpful and we have been able to achieve transferring all of our existing data into the program and add new burial/interments as needed each week. Pros The best features of the Chronicle software are the straightforwardness of the program. All of our staff are able to update records and images easily as it is very user friendly. Cons Nothing negative from us. So far it has been a very positive experience. Reason for choosing Chronicle Both of these other products were also very good but had too much in the program to manage. We liked the simpler Chronicle software that was easy to use and easy to update. We also felt confident in the response we received from the Chronicle team that the work that was needed to be achieved could be done with them. Review Source Response from Chronicle December 28, 2022 Hi Janelle, The team at Chronicle is thrilled to receive such a perfect rating. We will try to keep it up! We absolutely love your reason for choosing us and we are thankful for that. We want to be feature-rich but simple enough for everyone to use and we are glad that even the council members found it simple yet useful. If in the future you have any suggestions or ideas to improve our software and service, please let us know! Have a happy year-end holiday! - Chronicle team PF Peter F. Curator Non-Profit Organization Management Used the software for: 1-2 years ### "Chronicle for small rural cemetries" March 28, 2024 4.0 I have been very happy with the product and the support that I have received from the Chronicle team. Pros Chronicle is reasonably easy to navigate through. The maps and images are very useful to allow contractors and interested new lease applicants to look at the Cemetery online. We have four cemeteries with each one having their own Curator. Chronicle will allow curators to step in at another cemetery when the need arises. It will also allow for succession planning for the Curators. Cons Some of the map image has been compromised because of trees hiding the images. Our biggest issue was that our existing records were mostly paper based and it took a considerable amount of time to get all of our information into a database - this was no fault of Chronicle, but a reflection on the existing management of our Cemetery records. Reason for choosing Chronicle Price and face-to-face meeting with a representative from Chronicle at a local curators meeting. Review Source Response from Chronicle June 27, 2024 Hi Peter, thank you for your review! We're delighted to have been able to assist you and your team of curators in managing the cemeteries. We're looking forward to keep serving you and your community! SB Sue B. Secretary Non-Profit Organization Management Used the software for: 2+ years ### " Cemetery software that is affordable and easy to use for small country cemeteries" September 24, 2022 5.0 Pros The fact that it is cloud based, and had been developed by the same person that came an gave the demonstrations and sales pitch! This grassroots approach has meant that \[SENSITIVE CONTENT\] and his team are very responsive to suggestion for improvements and additional features. Cons That it has been hard for the public to find us when searching on google. Reason for choosing Chronicle I did look at some of the other companies that were promoted by CCAV, but they were all large international companies. I liked the personal service we got from Chronicle, and a liked the idea of supporting a home grown option. Review Source Response from Chronicle September 30, 2022 Hello Sue, Thanks a lot for your feedback. It's lovely to see those 5 stars. We will try to keep it up! We value personal relationships and really appreciate your support (thanks for recommending us to other cemeteries too). Yes, we try to maintain our quality of service and make sure we are affordable as our main goal is to help cemeteries serve the community and preserve their history. That's why we cater for all kinds and all sizes of cemeteries. We're glad you're happy with this approach. We're sorry about the visibility on google search, I'm sure there are things we can collaborate on to improve it, and we will be in touch. Let us know when you need our assistance. Stay healthy and safe, - Chronicle team LS Lisa S. chairman of committee Civic & Social Organization Used the software for: 6-12 months ### "Just what we were looking for" May 22, 2022 5.0 They are a great partner and worth every penny. Pros We were very discouraged with a local surveyor who told and there was nothing in the industry that would allow us to have a digital survey of our small cemetery. We only maintain the cemetery and have no remaining sites available for new interests, and we also have a lot of history associated with the current sites. I did some research and found several, and Chronical was the only one to personally email back. After 3 zoom meetings with them and a very clear list of to do's for us, we were on our way. It was a quick process after we uploaded our documents, and within 30 days we were meeting again going over the actual graphical map. We had a couple of changes and they were completed in a short period of time. Currently we use this internally and once we put in the additional info that we have, we will discuss making it public. They are very good at what they do, and you can trust them to hold your hand along the way. Cons This was more on our side, as our town has a lot of tree cover, and the company was not in town to walk the cemetery with us and had to overlay our map and you do not see the amazing trees that are in and around. But we still Love the end product.. Review Source Response from Chronicle May 31, 2022 Hi Lisa, Thank you very much for your review. We're happy to see all those 5 stars and will try our best to keep it. We always have the community as our focus and we're glad we could help preserving the history through this digitisation of your cemetery. We also try to accommodate all kinds and size of cemetery and we're happy to be able to help you solve problems and make things easier. TG Trevor G. Secretary Non-Profit Organization Management Used the software for: 2+ years ### "Review of Chronicle" September 19, 2022 5.0 Pros The mapping feature and ability to locate individual graves and information about burials. Improvements and additional features are being made to the software. Cons Setting up the map overlay. The older graves are not all in straight line. Some of the graves don't show their correct location. We have many burials where the location of the grave is unknown. I cannot edit or change details about these graves. One suggestion that was not implemented was where the section was known, but not the location within the section of the cemetery was not known, a pin could be located within the relevant section of the cemetery to show unknown graves within that section. Review Source Response from Chronicle September 21, 2022 Hi Trevor, Thank you for your feedback and the support to Chronicle while we keep building and improving our software features and functionalities. We heard and valued your input. We will be in touch, and you will be the first to know when the feature is here! Warm regards, - Chronicle team SC Scott C. President, Board of Trustees Individual & Family Services Used the software for: 6-12 months ### "Early stages" December 17, 2022 4.0 So far the interactions with the staff have been very positive. They are helpful and very patient Pros It will offer a one-stop location for users to search grave locations, ancestral searches, a streamlined approach to purchasing burial sites, and organize the processes for our non-profit volunteers. Cons Because of the location of the developer I miss the face-to-face interaction, but mostly the ability to immediately contact someone by telephone. Reason for choosing Chronicle The price for a comparable value is better with Chronicle. Review Source Response from Chronicle December 28, 2022 Hi Scott, Thank you for filling out the review for us! We are glad that you found Chronicle useful. To answer regarding the immediate contact support (for the US timezone), we are excited to let you know that next month, we will have a dedicated support team for the North America region! Hopefully, this will help you better in your journey with Chronicle and improve the 4-star rating to a 5-star rating. Happy holiday, - Chronicle team KC Kenton C. Chair of Trustees Religious Institutions Used the software for: 1-2 years ### "Chronicle Software " May 17, 2022 5.0 Excellent Pros Organization of the information in a format that is readily assessible and readable. Cons A screen capture of the map showing the plot numbers that can be printed out. Reason for choosing Chronicle Price was a major determinant. We're a small church with a small budget. Managing the cemetery with out any experience at the beginning several years ago was a major hurdle. Review Source Response from Chronicle May 25, 2022 Hi Kenton, Thank you very much for your review. It's been a pleasure working with you and your team. We're happy to see those 5 stars and we hope we can continue to improve our service and product. For your Cons regarding the screen capture function, it is actually already possible in Chronicle. After selecting any plot or interment, on the left panel you can click "PDF Report" to create a printable map identifying the location and listing the interments. Our team will reach out to you personally to help you with it. If you needs other assistance, feel free to let us know. Have a good day, TD Tennille D. Office manager Religious Institutions Used the software for: 6-12 months ### "Chronicle provides a quick and easy search function for cemetery visitors and ancestor researchers " May 16, 2023 5.0 Pros Chronicle has a large data base and a very easy search function. The plot map overlaid on the site photo makes it incredibly easy to locate the site of any grave. Cons Chronicle is difficult to use on a mobile phone, which would be preferred by most cemetery visitors at the time of visiting Review Source Response from Chronicle January 5, 2024 Hi Tennille, A big thank you for sharing your experience with Chronicle! We're overjoyed that you appreciate our quick and user-friendly cemetery search function. We also value your candid feedback on the mobile experience. Understanding the importance of mobile accessibility, we're actively working to refine it for a more seamless experience on smaller screens. Your insights drive our ongoing efforts to enhance Chronicle continuously. Should you have more suggestions or areas for improvement, please feel free to reach out. We're dedicated to ensuring your experience with Chronicle remains positive and user-centric. Thanks again for your support, and we're thrilled to have you as part of the Chronicle community. SR Sue R. Secretary Consumer Services Used the software for: 6-12 months ### "Documenting Cemetery Information for consumers" January 3, 2023 5.0 Pros Ease of navigating the website and uplaoding data Cons Nothing really. The hardest thing isfinding the time to upload all the information Reason for choosing Chronicle Chronicle was very easy to navigate when entering data and uploading documentation Review Source Response from Chronicle December 28, 2023 Hi Sue, We can't thank you enough for your glowing review! 😊 It's fantastic to hear that navigating our website and uploading data have been a breeze for you. As for the challenge of finding time to upload all that information, we totally understand – time is a precious resource! If there's anything we can do to make the process even smoother or more time-efficient for you, feel free to let us know. We truly appreciate you being part of our community and look forward to continuing to provide you with an excellent experience. KB Karen B. Sec /Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "Feed back from Lang lang " October 30, 2022 5.0 Very easy to use and staff happy to help as well Pros Easy to use and accessible to public as well Cons Yes maybe able to speak to staff rather than emailing. sometimes i found it hard to explain what i would like via email . The staff still did a great job. Review Source Response from Chronicle November 1, 2022 Hi Karen, thank you so much for the review. We're happy to see those 5 stars and will try to keep it up. It's been a pleasure working with you and your team. Thank you for choosing Chronicle so that your community and public can access the cemetery and burial information easily. Feel free to ask me to give you a call when you need me to, I'll be glad to help. Best regards, Andi & Chronicle team. RB Rosemary B. Chairperson Health, Wellness and Fitness Used the software for: 2+ years ### "beechworth Public Cemetery" February 6, 2025 5.0 Is valuable tool for research & storage. Pros Readily available location of gravesites Cons The search button is often slow to load. Review Source Response from Chronicle February 7, 2025 Hi Rosemary, Thank you for taking the time to share your experience with Chronicle on Capterra! We truly appreciate your kind words and your 5-star ratings for overall quality, ease of use, customer support, and value for money. It’s great to hear that Chronicle has been a valuable tool for your research and record storage needs. We also appreciate your feedback regarding the search button's loading speed. Our team is always working on improving system performance, and we’ll take this into account as we continue refining our platform. If you ever need any assistance or have further suggestions, please don’t hesitate to reach out. We’re here to ensure you have the best experience possible. Thanks again for being a valued Chronicle user! Best regards, Chronicle ML Melanie L. Administration Officer Infrastructure services Government Administration Used the software for: 6-12 months ### "Love this package" February 6, 2025 4.0 I like to take advantage of the multitude of options when storing data that relates to plots and persons Pros The ease of searching via multiple reference points for plots or persons. Cons The inability to register Niche wall plots - But this has also now been addressed Review Source DC Dale C. assistant manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Chronicle setup progressing well" August 9, 2024 4.0 We are still in the setup phase so our experience with Chronicle is limited but we are happy with the progress and see the product being able to make our cemetery greatly more efficient. Pros The Chronicle team is willing to work with our cemetery to structure the data and map to our needs. They have delivered on everything they promised. Cons They are rolling out updates on the fly so it isn't quite mature yet, but the product keeps getting better. Alternatives considered [Plotbox](https://www.capterra.com/p/145091/Plotbox/)[CemSites](https://www.capterra.com/p/176057/CemSites/) Reason for choosing Chronicle Better value for the cost. They all would likely do a good job, but there appears to be better value with Chronicle. Review Source Response from Chronicle November 14, 2024 Hi Dale, thank you for your feedback! We’re glad to hear Chronicle is helping streamline your cemetery's operations and that our team has met your expectations. We appreciate your support as we continue enhancing the platform to bring you even more value. You can always reach out to our support team anytime you need anything! SS Shawn S. Sexton Government Administration Used the software for: 2+ years ### "Marengo Springtown Cemetery " January 7, 2025 4.0 Love it especially for the ability to edit online in the field with phone and then on desktop for more detailed infomation. Pros Simplicity of use and service in initial setup was amazing Cons Connecting with the server seems to be slow to edit Need to be able to enter only year for birth and death dates Alternatives considered [CemSites](https://www.capterra.com/p/176057/CemSites/) Reason for choosing Chronicle Price and deployement options that were available Review Source Response from Chronicle January 9, 2025 Hi Shawn, Thank you for the positive review! We’re thrilled to hear that your experience with Chronicle has been great! To change the date format to display the year only for both birth and death dates, simply click the icon with the up and down arrows next to the calendar icon in those fields. Please don’t hesitate to reach out to our Support team if you have any further questions. Thank you again! PB Philip B. Cemetery chairman Religious Institutions Used the software for: 1-2 years ### "The Best Cemetery software " November 29, 2024 5.0 Very good , they are available to answer any questions and their organization is great. Pros They make everything easy , from start up to finish. Communicate well with their customers too Cons Nothing . It’s is on good with great service and ideas . Nothing negative to say Review Source Response from Chronicle December 9, 2024 Dear Philip, Thank you so much for taking the time to leave such a detailed and positive review of Chronicle on Capterra. We are thrilled to hear that you find our software easy to use and that our customer service has met your expectations from start to finish. Your kind words about our features and value for money are greatly appreciated. We noticed that while you rated us highly in all areas, the "Likelihood to Recommend" score is 3/10. We strive to provide the best possible experience for our users, and understanding any reservations you might have is important to us. If there are specific areas or features you think we could improve, we would love to hear your feedback. Thank you again for your support and for being a valued member of the Chronicle community. We look forward to continuing to serve you and your cemetery organization. Best regards, Chronicle Customer Success Team