# Page 3 | Chronicle Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Chronicle the right Cemetery solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/187388/Chronicle/reviews

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Chronicle

4.7 (60)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Chronicle

## Showing most helpful reviews

Showing 51-60 of 60 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BO

Brian O.  
Secretary  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Digitised mapping of the Broadford Cemetery"

August 24, 2021

4.0

Mainly the secure storage of documentation, and accurate mapping of the Cemetery interments.

Pros

As a small cemetery with a variation of records, it has been difficult for both parties to migrate all the data accurately. With cooperation from Chronicle our volunteer Trust members are gradually working through the data entries, negotiating better methods of entry and presentation, and looking forward to having a very useful program.

Cons

Initial integration of data was difficult, more due to our presentation of information. The date system is limited, as it will only publish full dates, ie, day:month:year. However, many of our dates only have the 'year' of birth and or death. Mapping of vertical Niche walls needs needs a better design, this is a work in progress.

Reason for choosing Chronicle

OpusXenta didn't get back to us.

Review Source

MG

Margaret G.  
Secretary  
Civic & Social Organization  
Used the software for: 1-2 years

### "Carlsruhe Cemetery Trust was the first Cemetery to use Chronicle"

July 9, 2020

5.0

Easy to use, very daunting for novice in using a computer novice

Pros

Carlsruhe Cemetery Trust was the first Cemetery to use Chronicle. As Secretary, I was given the task of putting all our information into Chronicle, which I found very daunting as I am a novice in using a computer. \[SENSITIVE CONTENT HIDDEN\] understood this and not only spent one on one time with me, but was always available to support me. Once I had put in a number of client records I found the app easy to use and correct when I made mistakes.

Cons

There is now no problem with using the site and I would recommend Chronicle to any other Cemetery Trust thinking of using it.

Review Source

Response from Chronicle

June 6, 2022

Hello Margaret, Thank you for your feedback. It's very lovely to see those 5 stars. We will try to keep it up! We understand our customers need an easy-to-use software and we try to accommodate it with our developments. We also provide a knowledge base and training to our customers. Let us know when you need our assistance. Cheers,

RP

Raymond P.  
Trust Member  
Environmental Services  
Used the software for: 6-12 months

### "Amazing Platform!"

July 11, 2023

5.0

Pros

I have been a devoted user of Chronicle Cemetery Software for quite some time now, and I must say that it has completely transformed the way I manage cemetery records. With its exceptional features and user-friendly interface, Chronicle Cemetery Software has become an indispensable tool for efficient cemetery administration

Cons

none at this stage that I could think of

Review Source

Response from Chronicle

December 6, 2023

Hi Raymond, Thanks for the 5 stars. You are amazing! Hi Ray, Thank you for sharing your experience with Chronicle. We're thrilled to hear it's making a positive impact on your cemetery administration process. Your feedback is invaluable to us. Thanks again for choosing Chronicle. We look forward to continually exceeding your expectations. Regards,

CG

Christopher G.  
Board Member  
Consumer Services  
Used the software for: 6-12 months

### "Small cemetery organization"

May 17, 2022

5.0

Easier to locate graves, ability to highlight available grave sites.

Pros

Ease of use, accuracy of maps, ability to update and correct information.

Cons

Our existing business processes were old manual records. We still need to integrate that information into the software.

Reason for choosing Chronicle

Customer service, more robust product. Some of the other products were not appropriate for a small cemetery

Review Source

Response from Chronicle

May 20, 2022

Hi Christopher, Thank you for your kind feedback. It's been our pleasure working together with you and your team. We're happy to see the 5 stars. They mean a lot to us and we're going to do our best to keep it. What you wrote in the "Cons" is very common in cemetery management, and that's why we're here, so let us know if you need help regarding the integration with your old manual records. Sincerely, Chronicle team

MC

Margaret C.  
Cemtery Curator  
Religious Institutions  
Used the software for: Less than 6 months

### "St Ann's Anglican Cemetery, Aldinga"

December 15, 2022

5.0

The whole process has been positive and we have hopes of easier and more accurate management of the four cemeteries in our Parish.

Pros

Being very new to Chronicle I have found it intuitive to use and add information. In time hope to add stories and suggested graves of historical interest.

Cons

Need to use the software a bit more before making any comment here.

Reason for choosing Chronicle

Personal recommendation. Personal followup after Webinar. Cost of product.Overall feel of product and positive contacts with the company

Review Source

Response from Chronicle

December 28, 2022

Hi Margaret, Thank you for filling out the review for us! We are glad that you found Chronicle useful so far. We will always strive to give our best. So if in the further journey of using Chronicle you have any suggestions, feedback, or idea, feel free to reach out to us. Have a great year-end holiday! - Chronicle team

KB

Karen B.  
Member of Beechworth Cemetery Trust  
Civic & Social Organization  
Used the software for: 1-2 years

### "Review of Beechworth Cemetery Trust Chronicle"

May 18, 2021

4.0

Overall, we are happy with Chronicle. It makes searching for information much easier. While Chronicle is not yet on our website, the link has been sent to many people contacting the cemetery who are looking for deceased relatives.

Pros

The ability to upload historical stories which are also accessible to the public. Ease of access, easy to do searches, easy to add information Also technical support.

Cons

Our cemetery is very old and there is some inaccuracy in the Chronicle maps, lining up with the old map. We are not sure how the new information, like roads and new headstones in expansion of the cemetery, are added to the drone map. ie how the map is updated. There is sometimes inconsistency in data uploaded eg some dates of birth are in the american format which makes them incorrect

Review Source

HH

Howard H.  
Chair  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Great Product"

July 4, 2020

5.0

None so far

Pros

I did a lot of research before selection Chronicle. The features, value, and the great personal attention were what sold me. The software has taken us from poorly maintained paper records to the digital age. The best thing is the visual aspect, being able to see our cemetery, and have all the lots color coded, so that we can see at a glance what is occupied or vacant. The search feature is great, it take you right to the grave!

Cons

There are several steps to load new information, but after using a few times, it goes pretty fast.

Reason for choosing Chronicle

Value, features, and a really good feel for the company

Review Source

Response from Chronicle

June 6, 2022

Hello Howard, Thank you for your feedback. It's very lovely to see those 5 stars. We will try to keep it up! We received many compliments about our visual map and customer service and we take pride in it. Let us know when you need our assistance. Cheers, Chronicle Team

JJ

Julie J.  
Church Board Member  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Helped us modernize our cemetery records"

July 23, 2022

4.0

Overall, this has been a positive experience.

Pros

Having an actual aerial view plotted out. Being able to include photos etc.

Cons

The process of transferring over all of the information but honestly not show how it could be improved either.

Review Source

Response from Chronicle

July 27, 2022

Hi Julie, Thank you for your feedback. It's been a pleasure working together with you and your team. We're glad that it's been a positive experience. We're sorry that you're not satisfied with the process of transferring information. We want to make sure that we heard you and our team is working hard to improve. If you have a specific request on how we can help you, please feel free to reach out to us. We would love to get 5 stars, so will be in touch with you on how we can improve our product and services. Regards, Chronicle team

TH

Teresa H.  
Office Manager  
Religious Institutions  
Used the software for: Less than 6 months

### "Cemetery Update"

May 17, 2022

4.0

Techs are very helpful. They listen to what I want and need. They are patient with all the decisions that I have to take back to the church board. They give helpful suggestions.

Pros

We are new to this kind of software. When I began my search for this kind of product, I liked that this company would work with a small old cemetery. I have had very helpful and patient people help me through the process of setting up a program for our church.

Cons

Since I am a new client, I am still learning. So far so good.

Review Source

Response from Chronicle

May 19, 2022

Hi Teresa, thank you very much for your review. It's been our pleasure working together with you and your team in ditigizing the St. John's Lutheran Church Cemetery. While our software and services are suitable for any size of cemetery, we always try to give our best to all of our clients, no matter the size. We hope to get 5 stars, so kindly let us know how we can improve to serve you better. Hopefully, as you get more experience with us, we can achieve that. Best regards,

iK

iola K.  
Blogger  
Writing and Editing  
Used the software for: I used a free trial

### "Best Cemetery Software I've Used"

July 2, 2020

5.0

Very easy to use! It really helps people to organize cemetery's administrators and make us easy to find the love one only just by typing name, or other details on the software.

Pros

Chronicle offers many features to us to manage cemetery with an ease.

Cons

I don't find negative thing yet about this software.

Review Source