# SEON. Fraud Fighters Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SEON. Fraud Fighters the right Financial Fraud Detection solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/187389/SEON-Sense/reviews

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SEON. Fraud Fighters

4.9 (56)

[View alternatives](https://www.capterra.com/p/187389/SEON-Sense/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SEON. Fraud Fighters

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

BS

Boyan S

Digital Contact ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months.

“Is a really good system, but the support needs to be a litter better and fast responding“

March 31, 2023

RA

Rita A

Credit collection/Data confirmation OfficerFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years.

“seon is too slow and it takes time to load and sometime it do not display data untill much reload of ones gadgets.“

February 17, 2023

Juan Pablo M

Fraud ops leaderFinancial Services, 201 - 500 employeesUsed the software for: Less than 6 months.

“Good experience, it has allowed us to be more objective in identity validation and fraud identification.“

October 21, 2022

NA

Nalin A

DirectorFinancial Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“The cost at India's purchasing power parity is high“

May 31, 2022

Ben R

Head of ProductConsumer Goods, 11 - 50 employeesUsed the software for: Less than 6 months.

“The custom rule set is also allowing us to hugely simplify our own verification engine and provides fantastic observability.“

July 12, 2021

TG

Tiago G

Sysadmin & DeliverabilityMarketing and Advertising, 51 - 200 employeesUsed the software for: 1-2 years.

“Automatically created Machine learning rules need to have a better way of filtering as many are not useful.“

September 21, 2020

BS

Boyan S

Digital Contact ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months.

“The price is very competitive and is easy to be configured“

March 31, 2023

Rogelio R

CEOBanking, 11 - 50 employeesUsed the software for: Less than 6 months.

“The cost it's a little high, specially for API acccess for a small start-up.“

September 25, 2020

## Showing most helpful reviews

Showing 1-25 of 56 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Aleksei M.  
Head of Credit Risk  
Financial Services  
Used the software for: Less than 6 months

### "Great value for the money"

September 13, 2021

5.0

We started to use the service for contact skip tracing and results are decent. Looking forward to starting using more features for better risk assessment.

Pros

Great team, smooth communication, setting up the cooperation and integration was a breeze.

Cons

Nothing negative to mention at the moment.

Review Source

VD

Vlad D.  
Casino & Marketing Manager  
Gambling & Casinos  
Used the software for: 1-2 years

### "An Indispensable Fraud Tool that Will Make Your Life Easier!"

April 2, 2023

5.0

When I first heard about our plans of integrating SEON, my expectations were rather low and I was somewhat doubting that it will be of any substantial help. However, after only one or two weeks of daily use, it became quite clear to everybody involved in Risk ops that going back to a life without it wasn't going to be an option. Almost two years passed since that time, and during all this time, not a day went by without needing & using SEON,

Pros

Pretty much everything, from the visually appealing and user-friendly platform to the huge volume of useful features, from its surprisingly high accuracy and efficiency to the lovely team behind it... bottom line, it's a must-have tool for any risk department that wants to up its fraud prevention game.

Cons

Very few sections/areas that are too general for the iGaming vertical, 1 or 2 max, but then there are other sections with which you can cross-reference in order to narrow the search down to the info that interests us.

Reason for choosing SEON. Fraud Fighters

The very good recommendations, the impressive representatives, and most of all, the quality of the product.

Review Source

TG

Tiago G.  
Sysadmin & Deliverability  
Marketing and Advertising  
Used the software for: 1-2 years

### "Fantastic Fraud prevention tool for online payments"

September 21, 2020

4.0

Pros

Ease of use and ease of implementation of it's Fraud API and it's user fingerprinting features.

Cons

Automatically created Machine learning rules need to have a better way of filtering as many are not useful.

Review Source

Response from SEON. Fraud Fighters

October 26, 2020

Thanks for your review, Tiago. Great to hear you highlighting the fingerprinting features, we've been working hard to improve it day-by-day. Thank you for your feedback on the rules as well!

VV

Vladimir V.  
Head of Risk-Tech  
Financial Services  
Used the software for: 2+ years

### "SEON is a great platform for Fintech lenders"

September 28, 2020

5.0

1\. Seon provides a lot of raw data that may be used for creation your internal fingerprinting algorithm. Based on that data we improve our internal engine that helped us to prevent from on-boarding customers with same device but different application data (fraudsters), also this info were used at our internal graph algorithm for establishing connections between applicants and detect a fraudsters groups 2. For customers with thin credit we have found a lot of useful variables that improved the predictive power of our scoring models, especially variables, devoted to social networks. Customers with thin or even zero credit report is quite common case, especially for PDL segment at South-East Asia region due to lack of public resources such as credit bureau.

Pros

We have been working with SEON more than 2 years and their technology help us a lot both in terms of fraud prevention and enriching data for customers with thin credit report. Each API is well documented, transparent and easy to go from integration perspective. Personal account provides a lot of opportunities beginning from overview of current situation with fraud cases ending with sensitive adjustment of their cloud solution - brilliant. SEON is the one of the few companies that completely opened to their customers' suggestions. Our idea was turned into production feature within a couple of months, and such synergistic in action helped us to score customers more accurate and achieve greater results at our business model.

Cons

Sometimes when we faced with problems on our IT side monthly reconciliation part was rather routinely: finding and comparing requests that hadn't been reported at our IT environment but was at SEON's took some time, probably that process may be refactored to ease that pain for customers.

Review Source

Response from SEON. Fraud Fighters

November 17, 2020

Thanks for your review, Vladimir! We're grateful to work with you and happy that you're satisfied with our product. Keep on giving suggestions for us. We take your needs seriously.

RA

Rita A.  
Credit collection/Data confirmation Officer  
Financial Services  
Used the software for: 1-2 years

### "Credit Collections/ Data confirmation Officer"

February 17, 2023

5.0

Seon has been greatly help useful for my daily KPI and it has help in the filtering of users that are fraudulent and thereby reducing the financial risk.

Pros

The feature that shows location.The email of the User showing if or not it is functionalThe Custom fields which shows all the vital information of the User.The transaction information of the User

Cons

seon is too slow and it takes time to load and sometime it do not display data untill much reload of ones gadgets.

Review Source

VR

Verified Reviewer  
CIO  
Gambling & Casinos  
Used the software for: 2+ years

### "Easy and effective"

September 24, 2020

5.0

we had many bonus hunters, with SEON we reduced the bonus exploitation

Pros

We have been using SEON for many years, it was easy to setup and easier to use. We reduced fraud and bonus abuse within the first few hours. Tech and operational support are fast and always helpful

Cons

actually nothing, it is a good service that pays for itself

Review Source

Response from SEON. Fraud Fighters

November 2, 2020

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us We're proud to fight bonus exploitation together with you.

VR

Verified Reviewer  
Business architect  
Financial Services  
Used the software for: 6-12 months

### "Recommend SEON"

March 17, 2021

5.0

Very good onboarding help, good API.

Pros

Very good API, quite accurate fraud detection

Cons

Pricing could be improved downside and make more accessible.

Alternatives considered

[Veriff](https://www.capterra.com/p/197760/Veriff/)

Review Source

Response from SEON. Fraud Fighters

March 19, 2021

Thank you for your review! We're happy you like our API solution!

VR

Verified Reviewer  
Analyst  
Gambling & Casinos  
Used the software for: 6-12 months

### "A great tool for my business"

July 14, 2020

5.0

Pros

It's a very smart software, with a clear interface and a powerful engine inside

Cons

I know it is going to develop more social-oriented tools, which are still missing

Review Source

Response from SEON. Fraud Fighters

July 27, 2020

Thank you for your review! We're glad you like our solution, our developers work hard to bring new features to life. Please, do not hesitate to contact and tell us more about the missing social tools. We are happy to help!

VR

Verified Reviewer  
CEO  
Banking  
Used the software for: Less than 6 months

### "One of our most useful tools fighting fraud"

September 25, 2020

5.0

It's been working really well. Using it in all our credit transactions! We feel protected with SEON

Pros

Easy manual integration and of use, outstanding performance in fraud prediction

Cons

The cost it's a little high, specially for API acccess for a small start-up.

Reason for choosing SEON. Fraud Fighters

Cheaper, good effective, ease of use

Review Source

Response from SEON. Fraud Fighters

November 9, 2020

Thank you for your review! Glad to hear that the integrated system works really well in your company. Let us if we can be of any help in the future.

VR

Verified Reviewer  
Senior Fraud Analyst  
Gambling & Casinos  
Used the software for: 2+ years

### "Best Anti-Fraud tool ever"

August 11, 2020

5.0

Pros

Seon is very user friendly and useful for the purpose.

Cons

IP geolocation could be improved to minimize the risk of mistake

Review Source

Response from SEON. Fraud Fighters

September 14, 2020

Thank you for your review! We appreciate the kind words and glad that you like our product! Our team works hard to provide the best experience possible, we will look for IP geolocation inaccuracies. Thank you for your feedback.

YD

Yannick D.  
CEO  
Financial Services  
Used the software for: 6-12 months

### "Excellent Product"

October 8, 2020

5.0

SEON has helped us in preventing issuing loans to fraudsters that our system was not able to catch nor identify.

Pros

SEON really eases the process. It is good to use it in scoring. WhatsApp flag helps to separate fraud.

Cons

More friendly dashboard would be great!!!

Review Source

Response from SEON. Fraud Fighters

November 24, 2020

Thank you for your review, Yannick. It's great to read that our product helps your workflow! Thank you for your feedback regarding the dashboards! Our developer team works hard on improving the dashboard panels.

KP

Konstantinos P.  
Junior Fraud Analyst  
Airlines/Aviation  
Used the software for: 6-12 months

### "Great Anti-Fraud Tool"

September 21, 2020

5.0

Pros

Seon has helped me many times when I found myself at a dead-end. Quality, detailed and accurate results that leave no room for doubt in regards to the person I am looking for. Another worth mentioning factor is that the Seon team always answers our questions and fixes the issues that we might face at some point, immediately, which is really significant to our job.

Cons

There is not something that I can think of.

Review Source

Response from SEON. Fraud Fighters

October 19, 2020

Thank you for your review, Konstantinos. We're glad you had faith in us during challenging times, we truly appreciate your trust. Our team works hard to provide you with the best product and experience possible. Keep on contacting us when you're in need, we'll keep on helping you.

RG

Rumen G.  
CRO  
Financial Services  
Used the software for: 6-12 months

### "Very good overall"

October 3, 2022

5.0

Very good overall.

Pros

User friendly for experienced users, a lot of functionalities, customer support is top!

Cons

Many functionalities require their time to master

Review Source

OB

Oleg B.  
CBDO  
Banking  
Used the software for: Less than 6 months

### "Kviku Appreciates SEON"

August 4, 2021

5.0

Pros

The process of integration with SEON was very easy and absolutely transparent.

Cons

I don't think it's applicable there. If you can find - let me know.

Review Source

EC

Ewa C.  
Fraud analyst  
Gambling & Casinos  
Used the software for: Less than 6 months

### "Speed up your work and be more efficient"

July 17, 2020

5.0

Easy to use and clearly shows conenctions and information you look for.

Pros

Clear view of information that normally needs to be found manually in the system.

Cons

Shows unwanted links and helps locate fraud easyli so you will see how much of that is actally in the system you are using. Not an issue really as that is what we want it to do.

Review Source

Response from SEON. Fraud Fighters

July 27, 2020

Thank you for your review, Ewa. We're super happy to hear that our solution could speed up your workflow and improve your efficiency. It's the way to go!

DG

Daniel G.  
CEO  
Computer & Network Security  
Used the software for: 1-2 years

### "Recommended tool for Business"

September 25, 2020

5.0

Pros

User friendly and easy dashboard enabling good analysis for transaction.

Cons

Not notices any things that brother me as of now.

Review Source

Response from SEON. Fraud Fighters

November 9, 2020

Thanks for your review, Daniel. We're glad that our product fits well in your transaction analysis workflow.

sE

sarah E.  
risk and fraud verification officer  
Gambling & Casinos  
Used the software for: Less than 6 months

### "Easy"

December 14, 2020

5.0

Pros

Very user-friendly and a lot of results

Cons

Easy to learn and use. We went from no fraud software to Seon which helped us a lot

Review Source

Response from SEON. Fraud Fighters

January 5, 2021

Thank you for your review, Sarah. Glad to hear that you like our products! Let us know if we can be of your help at any time.

JM

Juan M.  
Cybersecurity Application Manager  
Banking  
Used the software for: I used a free trial

### "SEON offers a clear user-friendly interface, and effective fraud prevention "

August 22, 2020

5.0

It has been an ease integration, it saves time and provides a good overview of customer interaction.

Pros

The interface is clean and easy to understand and find anything.

Cons

None so far, not exactly a con but maybe they could improve the filters for searches.

Review Source

Response from SEON. Fraud Fighters

September 14, 2020

Thank you for your review, Juan! We're glad you love our product, let's keep on growing together!

GD

Guilliano D.  
Backend Developer  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Omni review"

April 7, 2021

5.0

Pros

The API documentation is super easy to understand and it was very easy to integrate

Cons

The social media validation configuration is kind of difficult

Review Source

Response from SEON. Fraud Fighters

April 9, 2021

Thanks for your review, Guilliano! Please contact us if you need assistance regarding the social checks! We're happy to help!

Bálint H.  
Fraud Analyst  
Aviation & Aerospace  
Used the software for: 2+ years

### "great tool to check suspicious payments"

September 21, 2020

5.0

Working for an airline where we check suspicious bookings made with invalid email addresses most of the time. Seon is a perfect tool to monitor these.

Pros

I'm working in the airline industry as a Fraud analyst. For my job, i use Seon multiple time a day. Mostly I use the Manual Page for email look ups. With this feature I can receive a lot of information related a user's email address and registrations. We always got some new useful stuff we can be better at analysis. Email check is usually the first step I made when checking a suspicious payment and in most situations seon give me the answer. Beside email checking i would also recommend the IP and Tel number checks.

Cons

Back then we had more time before the site logs out automatically so we need to login almost every time i need to use again. But this is something i can understand due to security reasons.

Review Source

Response from SEON. Fraud Fighters

October 19, 2020

Thanks for your review, Balint! Glad to hear that the email check function fits into your workflow perfectly. Thanks for the feedback about the login time as well.

Bence T.  
Founder  
Entertainment  
Used the software for: 2+ years

### "Without SEON we would suffer from high amount of chargebacks"

November 21, 2019

5.0

With the Fraud API we are able to verify customer's digital identity without causing friction with ID verification or any other hard KYC tools. We were able to significantly reduce manual review times and chargebacks are no more a headache for us.

Pros

As a marketplace for e-tickets we are one of the favourite targets for fraudsters. In the festival season of 2017 we suffered from massive chargeback rates, we quickly consulted SEON and were able to integrate their solution in less than 40 minutes, this decision basically saved our company and reduced chargebacks at Tickething to an insignificant amount. The SEON team helped us configure really accurate rules to stop abusers.

Cons

The overall experience is great, the usage of the platform is quite customisable and they provide lot of data back via the API. We can't wait to explore new features!

Review Source

Peter K.  
Fraud Analyst  
Airlines/Aviation  
Used the software for: 1-2 years

### "It’s the Small Things That Matter"

September 21, 2020

5.0

I use it for day to day fraud chasing activities. The main benefit of Seon is that I have more information which is the basis of a decision and I can gather these information faster. My overall experience is excellent, highly recommend it.

Pros

For me the most useful tool is the manual email check function where you can validate the account which was used to make a particular transaction. The system gives a score for the email, shows the registered online profiles and even gives information about the possible data breaches. It is very useful and makes my every day work much easier.

Cons

There is not a single thing, the whole site is really good, stable, user friendly and in case of system malfunction I can always contact their support staff who are really helpful and solve every problem in an instant.

Review Source

Response from SEON. Fraud Fighters

October 19, 2020

Thanks for your answer, Peter. It's great to hear that you're satisfied with our product so much. We are super proud of our support staff, the true heroes. But you too, for choosing us.

Federico S.  
Head of Sportsbook  
Gambling & Casinos  
Used the software for: 2+ years

### "Fantastic Anti Fraud Tool"

September 29, 2020

5.0

Pros

SEON is a must in fraud prevention for all the digital business that requires high standard of security. Working in gambling industry SEON is the perfect tool to protect the business from bonus hunters, cards fraudsters, multiple identity ecc.

Cons

Really nothing. It’s easy to use even if some training needed to keep the best from all the available functionalities

Review Source

Response from SEON. Fraud Fighters

November 17, 2020

Thanks for the 5-star review, Federico! It's great to fight fraud together. Let's keep the bonus hunters and cards fraudsters out.

Juan Pablo M.  
Fraud ops leader  
Financial Services  
Used the software for: Less than 6 months

### "Good experience "

October 21, 2022

5.0

Good experience, it has allowed us to be more objective in identity validation and fraud identification.

Pros

It is an easy-to-use tool that allows us to validate data that we are not sure of.

Cons

I would like to have more certainty about the data you show.

Alternatives considered

[Pipl](https://www.capterra.com/p/160486/pipl/)

Reason for choosing SEON. Fraud Fighters

Meets our needs under the fraud detection model we have in place

Review Source

Aleksandar L.  
Customer Success Team Lead  
Information Services  
Used the software for: 2+ years

### "Easy to use and effective fraud prevention software."

December 9, 2019

5.0

Pros

Easy to set up, UI is very friendly and is easy to use. It has a very strong automatic fraud filtering and does most of the job by itself.

Cons

Customer service was sometimes unavailable when needed.

Review Source

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