---
title: "Ermeo  Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Ermeo  Software - reviews, pricing plans, popular comparisons to other Audit products and more."
source_url: "https://www.capterra.com/p/187400/Ermeo/"
page_type: "product"
language: "en"
---

# 

 Ermeo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ermeo

## What is Ermeo ?

With Ermeo, standardize your operational processes and create more collaboration between your teams. Ermeo is a web and mobile solution designed to digitize all types of operations and documents. Eliminate the use of paper as well as low value-added tasks that slow down and complicate the daily life of field operators. Enhance 100% of the data collected in the field by connecting Ermeo to your information systems (CMMS, MES, EDM...).

## What is Ermeo used for?

[Inspection](https://www.capterra.com/inspection-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/)[Punch List](https://www.capterra.com/punch-list-software/)

Top alternative

Featured

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€49

Per Feature, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ermeo ?[Manage this product listing](https://www.g2.com/products/ermeo/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ermeo

4.5 (17)

VS.

[4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

€49

Per Feature, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (17)

Ease Of Use

4.8 (46)

Value For Money

4.4 (9)

Value For Money

4.7 (46)

Customer Service

4.8 (16)

Customer Service

4.8 (46)

## Ermeo alternatives

Highest Rated

[flowdit](https://www.capterra.com/p/10016373/flowdit/)

[4.9 (46)](https://www.capterra.com/p/10016373/flowdit/#reviews)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10016373/flowdit/)

[Mitti (by SafetyCulture)](https://www.capterra.com/p/141080/iAuditor/)

[4.6 (355)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/141080/iAuditor/)

[Daxium-Air](https://www.capterra.com/p/216453/Daxium/)

[4.5 (17)](https://www.capterra.com/p/216453/Daxium/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/216453/Daxium/)

[FORM OpX](https://www.capterra.com/p/133308/Forms-Automation-Software/)

[4.5 (36)](https://www.capterra.com/p/133308/Forms-Automation-Software/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/133308/Forms-Automation-Software/)

## FAQs about Ermeo

Overview

### Which roles and teams benefit most from Ermeo ?

Ermeo is most used by field technicians, engineering and methods teams, project managers, and technical operations leaders. These roles rely on it to digitize procedures, standardize inspections, manage interventions, improve compliance and safety workflows, and give managers better visibility into execution quality, maintenance activities, and process performance across sites.

Answer based on 17 reviews

Overview

### What company size and specific industries is Ermeo built for?

Ermeo is designed for industrial companies of all sizes that employ field workers, including organizations in transport, energy, construction, inspection and audit, and facility management. It is built for businesses that need field operations support across these industrial sectors.

Features and Usability

### What are the key features of Ermeo ?

Ermeo includes data collection, data capture and transfer, and mobile access for field workflows. It offers customizable forms, conditional logic, workflow automation, and offline access, plus digital signature, photo capture, GPS, barcode and QR code scanning, reporting, and role-based permissions for controlled task execution.

Integrations

### Which third-party tools and platforms does Ermeo integrate with?

Ermeo connects natively to Microsoft Power BI, Microsoft SharePoint, Tableau, and Visual Planning. These integrations cover analytics, document management, and planning tools, giving Ermeo a focused set of connections for reporting and operational workflows.

Getting Started and Support

### What training and onboarding options does Ermeo offer?

Ermeo provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars offer scheduled instruction, documentation serves as written reference, and videos provide self-paced learning material.

Getting Started and Support

### What customer support options does Ermeo offer?

Ermeo provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support quality feedback is not available here, so no user sentiment about response times, helpfulness, or common issues can be stated. The listed channels cover both self-service help and direct contact options.

## Features

AI summary

Based on 1,557 Audit reviews

Capterra data shows that buyers of inspection software rank the following features as their top priorities:

-   **Inspection Management** (**50%** of reviewers rated this feature as critical)
-   **Mobile Access** (**59%**)
-   **Work Order Management** (**51%**)

Ermeo supports all three features that reviewers rate most important: **Inspection Management**, **Mobile Access**, and **Work Order Management**. Together, these capabilities help businesses manage inspections in the field, give teams access to critical information from mobile devices, and keep work orders organized from assignment through completion, allowing teams to complete jobs more accurately and respond faster on site.

Mobile Access

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Image Capture

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process images and automatically scan for data

Report Templates

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Sample of reports that could be customized as needed or used as is

Appointment Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Barcode/Ticket Scanning

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Customer Database

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Ermeo 145 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Add & Edit Photos: Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.)
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Annotations: Highlight content and/or make notations about parts of content
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability
- Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Assignment Management: Assign issues and tasks based on availability or required skills
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Autofill: Automatically populating fields or sections within a form
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calibration Management: Schedule the calibration of instrumentation and maintenance requirements
- Categorization/Grouping: Organize and group data or items based on various criteria
- Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Code Enforcement: Ensure all properties are adhering to government and legal codes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contract/License Management: Track, store, and access client contracts or licenses
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Collection: Process of gathering, measuring, and analyzing accurate data
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Data Visualization: Graphical representation of data
- Depreciation Management: Track and manage the decline in value of assets and plan for improvements
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Disposal Management: Plan when and how to dispose of outdated or decommissioned assets
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Equipment Tracking: Track the location of specific equipment at all times
- Estimating: Estimate expected cost based on various factors before a project begins
- Failed Inspection Tracking: Track and store information regarding failed inspections
- File Storage: Store and access documents, forms, and photos in one centralized place
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system
- Forms Management: Store, manage and track all forms in a centralized location
- Full Text Search: Search for specific words or phrases within a document or database
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Historical Reporting: Information, data and reports that are being tracked over time
- Image Capture: Process images and automatically scan for data
- Incident Management: Manage and track all disruptions and incidents
- Industrial Safety Management: Create, document, and monitor safety policies and procedures in industrial plants and factories
- Inspection Checklists: Create checklists and to-do lists that can be marked during inspection
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- Issue Tracking: Record and follow the progress of every issue
- IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization
- Job Management: Manage and track all job information and associated tasks
- Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Key & Lock Management: Establish procedures for monitoring locations of keys
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mobile Access: Access software remotely via mobile devices
- Mobile Signature Capture: Capture signatures via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms
- Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Punchlist/QA Walk Management: Create and conduct walkthroughs for inspection
- QR Codes: Matrix barcode that stores information
- Quality Control: Ensure that quality requirements and standards are met across production processes
- QuickBooks Integration: Integrates with QuickBooks
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Report Templates: Sample of reports that could be customized as needed or used as is
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Returns Tracking: See what items have been returned
- Risk Analysis: Analyze potential risks across the organization
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Service History: Track work performed and resources used for past customers, sites, or assets
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Subcontractor Management: Track information, qualifications, and contact details of subcontractors
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Technician Management: Oversee technicians and track their assigned work orders
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Work Order Creation: Create a new work order
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (17)

4.4

Based on 17 reviews

## Pricing

Value for money

4.4 (9)

Free Trial

Basic

€49.00

Per Feature,Per Month

Value for money

4.4 (9)

4.4

Based on 9 reviews

## Integrations

[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

Visual Planning](https://www.capterra.com/p/176283/Visual-Planning/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (16)

4.8

Based on 16 reviews

## User reviews

Overall rating

4.5

Based on 17 reviews

Filter by rating

5(9)

4(8)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BC

Baptiste C.

Project Manager

Renewables & Environment

### "Ermeo Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2022

Very good experience, and good feedback from their office Team

Pros

Reactivity of the office team Ask for tailor made add-ons Very intuitive to make Report Client happy

Cons

Like all offshore project, the offline mode is not the best When network available online mode is perfect for synchronisation

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SD

Sandra D.

Technicien spécialiste d’affaire . Preventeur HSE

Construction

### "Gain de temps"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2021

Facile, clair, et si le réseau mobile est bon, rapide. Gains de temps assuré

Pros

Avec ermeo, je perd peu de temps à revivre mes rapport de chantier. (Covid, cee,...) il est simple d’utilisation

Cons

En fonction du réseau, Ermeo est lent à inclure les photos

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

technicien

Real Estate

### "avis sur le logiciel ermeo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 12, 2021

nous gagnons en lisibilité et temps pour la facturation

Pros

simplicité d'utilisation et l'ergonomie

Cons

la menu de recherche des chantiers est fastidieux

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PV

Philippe V.

Engineering Process

Electrical/Electronic Manufacturing

### "Prise en main rapide"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 16, 2020

la rigueur d'un utilisateur à un autre, la sécurisation des étapes de fabrication.

Pros

l'interface utilisateur. les accès sécurisés, administrateur et utilisateurs. l'édition d'un rapport en final.

Cons

Pas de possibilité d'importer un fichier word ou excell déja existant dans nos documents que l'utilisateur peut remplir durant la vie de la réalisation du produit.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CL

Cyril L.

Responsable Engineering process

Electrical/Electronic Manufacturing

### "Outils indispensable"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 16, 2020

Permet d'améliorer la non-qualité de la production, d'améliorer l'efficience et donc de diminuer les temps de production.

Pros

Simple d'utilisation (administrateurs et utilisateurs), responsabilise les utilisateurs, améliore et simplifie la traçabilité (technique et administratif)

Cons

Lien avec l'ERP de l'entreprise pas simple

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AS

Alexandre S.

Technicien Engineering Process

Aviation & Aerospace

### "Satisfait de l’expérience."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 16, 2020

La formation initial d'ermeo nous a permis une prise en main rapide.

Pros

Permet de guider facilement le travail de la production.

Cons

Taille des vidéo imposer trop faible (20 Mo).

Reasons for choosing Ermeo

Parce que ermeo nous a été imposer par nos responsable (projet).

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RB

remi B.

Technicien Engineering Process

Aviation & Aerospace

### "Satisfait de mon expérience sur Ermeo"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 16, 2020

Pros

Facilitée d'utilisation, et rapidités de mise en place. Le système de verrouillage des étapes pour passer aux suivantes.

Cons

La taille maximum des vidéos que l'on peut intégrer qui n'est que de 20 Mo.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MS

Minh S.

RQSE

Transportation/Trucking/Railroad

### "Application simple et efficace"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 8, 2020

Un gain de temps considérable dans le remplissage des formulaires et du traitement de l'informations.

Pros

Identifiants connectés avec notre système informatique, un seul identifiant et mot de passe. Simplicité d'utilisation. Evolutions constantes.

Cons

Des bugs sur le remontées de certaines bases de données.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reasons for choosing Ermeo

Gain de temps qui nous permet de nous concentrer sur le contenu avec une analyse qualitative plus poussée.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AA

Amine A.

Responable Méthodes

Mechanical or Industrial Engineering

### "Un outil polyvalent"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 8, 2020

Une expérience positive dans l'ensemble et promettante.

Pros

Ce logiciel permet de répondre à des besoins différents avec une seule interface, réduisant ainsi le coût de formation initiale des collaborateurs et le temps de mise en production des différents chantiers d'application.

Cons

Il y a encore quelques améliorations à faire notamment sur la réduction du nombre de clic nécessaires pour arriver au formulaire recherché. Point non gênant pour une utilisation modérée mais qui peut être frustrante quand on a à faire des dizaines de saisies par jour.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PG

Peccini G.

Responsable Technique Région

Electrical/Electronic Manufacturing

### "Excellente plateforme de mobilité"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 5, 2020

Très simple d'utilisation et le personnel d'Ermeo est très impliqué et réactif.

Pros

L'application mobile et la plateforme Web sont très simples d'utilisations. La personnalisation des rapports et des formulaires permettent d'obtenir des éléments facilement modifiables et avec le rendu graphique que l'on souhaite.

Cons

Le système de planification d'intervention est perfectible, ce qui permettrait de se passer d'un autre système pour gérer son planning d'équipe.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NB

Nicolas B.

Responsable Métier Digitalisation

Mechanical or Industrial Engineering

### "Un logiciel à ne manquer sous aucun prétexte !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2020

Un logiciel exactement dimensionné pour les enjeux du moment

Pros

Véritable couteau suisse de l'opérateur terrain, ERMEO permet de distribuer les ordres de travaux en temps réel et fourni une expérience documentaire entièrement nouvelle. Saisie de valeur, procédures conditionnelles, saisie vocale, rapports automatiques et personnalisés, il est même possible récupérer toute la donnée terrain et de la valoriser au travers d'outils BI.

Cons

ERMEO est le bras armé de l'opérateur de terrain et à cet effet il ne faut pas le confondre avec un outil de rédaction documentaire. Si vous avez ce besoin également, les équipes ERMEO auront une solution pour vous en vous proposant de connecter votre solution documentaire. C'est la même remarque en ce qui concerne la GMAO : ERMEO n'est pas une GMAO mais l'API permet d'exploiter pleinement ce dont nous avons besoin.

Reasons for choosing Ermeo

Suite à un benchmark, c'est la meilleure solution que nous avons trouvé

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

HC

Hugo C.

Ingénieur travaux

Construction

### "Tres bon logiciel "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 5, 2020

Gain de temps, de performance et bonne image auprès des clients

Pros

Possibilités d'avoir des bases de données modifiables selon les informations saisies

Cons

Manque d'ergonomie, disfonctionnement du mode déconnecté !

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

FR

frederic R.

responsable technique régional AURA

Import and Export

### "logiciel ermeo que du bonheur"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2020

Pros

logiciel très intuitif à la fois sur PC et téléphone . plus de perte de temps avec les documents papiers à retrouver et a scanner pour archivage.

Cons

je ne vois pas pour le moment des points faibles à part peut être le fait de sélectionner la mise en page au nom de la société a la fin pour l’éditer ,çà serait bien que cela soit fait par défaut .

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Florian M.

Chargé de méthode

Mechanical or Industrial Engineering

### "Créer ses propres usages digitaux"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2020

Pros

La simplicité de création de contenu dématérialisé. L’échange permanent avec les équipes techniques afin de continuellement faire avancer et améliorer le logiciel.

Cons

Nous avions rencontré des points bloquants ou dérangeant qui affectaient la conduite du changement (exemple de cliques non nécessaires, fonctionnement non intuitif pour l’utilisateur) Mais cette facilité d’échange avec les équipes techniques permet rapidement de faire des remontées d’anomalie, et a permis rapidement de faire de modification afin de mettre le logiciel au cœur de l’humain et de son besoin en évitant tous les irritants pouvant mettre à mal le projet sur site.

Alternatives considered

[Kizeo Forms](https://www.capterra.com/p/174741/Kizeo-Forms/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PA

Pascal A.

Responsable de la gestion des outils informatiques

Transportation/Trucking/Railroad

### "Avis positif à l'utilisation de ERMEO"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 5, 2020

Nous devons nous démarquer de la concurrence via de la transparence vis vis de nos clients mais aussi d'aller vers de la maintenance prédictive. ERMEO va nous permettre cela.

Pros

La faisabilité de construire en autonomie les documents sans devoir faire appel à un service informatique

Cons

Rapidité d'exécution de certains documents

Reasons for choosing Ermeo

Décision de notre groupe

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DB

David B.

Technicien biomédical

Health, Wellness and Fitness

### "Un bon compagnon de travail"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

June 5, 2020

Pros

Facilité d'adaptation entre les différentes versions. Les process créés deviennent facilement réalisables même pour un novice.

Cons

Lenteur excessive avec la nouvelle version depuis corrigée. Les recherches de rapports dans le passé est parfois fastidieux.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CC

Charley C.

Chargé d'affaires

Construction

### "Avis utilisateur "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 5, 2020

Qualité des rapports d'intervention et possibilité de les homogénéiser.

Pros

Le côté intuitif de la recherche d'information ou de rapports.

Cons

Complexité de création de rapports volumineux.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

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